Pros:Great car and great service. Easy shuttle to and from airport.
Cons:No issues.
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2.0 Poor
Anonymous, Aug 2017
Cons:Ace was not at the airport as claimed. No one at the airport knew who they were. I finally found the place thru the internet. It was located a mile from the airport and hidden in a side room in a hotel. The hotel desk clerk directed me to them. Then when I found them, they wanted to charge me per mile for any mileage over 100 miles a day when I had contracted for unlimited miles. I showed them my copy of the contract and they told me that they would not honor it. All of the "real" car rental companies at the airport had sold out, so I was forced to get a rental car from enterprise 3 cities away from the airport. I will never use this company again and I very much doubt that I will use Kayak again also if they continue to use sub-par companies like ACE.
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2.0 Poor
Anonymous, Dec 2017
Cons:Service was horrible
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10.0 Wonderful
Ashley, Aug 2019
Pros:staff was easy and helpful
D
3.6 Poor
Daniel, Mar 2018
Pros:They don't care about their cars so there's less stress about a tiny ding or getting some dirt in it here or there. Which is actually kind of nice.
Cons:You have to be ready for informal car rental, they are barely a company. A number of things. It's unclear where to go at the denver airport, we had to call to find out to go to the off-airport sign. The cars are not cleaned before rental, expect a dirty car. They don't come out to do the inspection with you. They straight up tried to lie to us about the way tolls work in the area to try to get us to use their service (said as we drive along the toll road we might get scanned 4-5 times at $25 each). They marked the gas as full even though it was at a quarter tank. They said to just mark it on our pink sheet (even though when we returned the car they didnt even look at that). Another customer came in to report the side runner was missing from her car and they asked HER to produce a blank sheet of paper to make a note about it mon. The car was new-ish which was nice, but if anything went wrong i'd be worried about dealing with this company,.
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2.8 Poor
Anonymous, Nov 2015
Pros:Ummm... It was cheap?
Cons:When I picked up, the guy who brought me the car was just barely above grunting and pointing. I think he said maybe four words total. The car: Stained seats - not one or two spots, lots of stains! Bald tires - All 4. Miraculously, the one with the most tread had a leak. I had the car 4 days and had to fill the tire once. Needed an alignment - The car pulled left. Bad wheel bearing? - The car had aa low pitch rythmic hum on the highway, like a wheel bearing going bad. All that said, I did arrive Thanksgiving day, so maybe they were scraping the bottom of the barrel? Still, that car does not belong in a rental fleet.
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10.0 Wonderful
Anonymous, Oct 2019
Pros:Very kind, quick and professional staff
C
4.4 Mediocre
Christopher, Jan 2020
Cons:No shuttle ever arrived (Ace is located away from the main rental area). Called the office; no one picked up, and the number provided as actually for "MEC" rentals, which is apparently an Ace "partner". A looped recording said that shuttles run every 10 minutes (this was ~7 PM on a Thursday). After 25 minutes, walked into Alamo and had a car in 5 minutes.
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2.8 Poor
Anonymous, Jan 2018
Pros:Customer service at front desk was very pleasant
Cons:Took extremely long for airport pickup. Car was very dirty and had a cracked windshield. Had to exchange the vehicle after 3 days because of battery issues.
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2.0 Poor
Anonymous, Apr 2018
Cons:Car was filthy and Empty when picked up. Charged a $200 security deposit and didn’t credit it back. Off site with a trailer for office. horrible.
25% of our users found rental cars from Ace for ₪97 or less
Book your rental car from Ace at least 7 weeks before your trip in order to get a below-average price.
Standard rental cars from Ace are around 77% cheaper than other car types, on average.
FAQs about renting a car from Ace
On average a rental car from Ace costs ₪286 per day.
Mini (Fiat 500 or similar) is the most frequently booked rental car type from Ace.
Ace has 390 rental locations worldwide. Take a look at our Ace rental location map to find the best rental cars near you.
Albania, Antigua And Barbuda, Argentina, Aruba, Australia, Barbados, Brazil, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Curaçao, Cyprus, Czech Republic, Dominican Republic, Finland, France, Georgia, Germany, Greece, Grenada, Guatemala, Haiti, Honduras, Iceland, Israel, Italy, Jamaica, Jordan, Kenya, Latvia, Lebanon, Lithuania, Malta, Martinique, Mexico, Montenegro, Morocco, Netherlands, New Zealand, Nicaragua, Panama, Poland, Portugal, Puerto Rico, Qatar, Romania, Réunion, Saint Lucia, Saint Martin, Serbia, Spain, St. Maarten, Sweden, Trinidad and Tobago, Turkey, Turks and Caicos Islands, U.S. Virgin Islands, United Arab Emirates, United Kingdom and United States
On average a rental car from Ace costs ₪2,001 per week (₪286 per day).
On average a rental car from Ace costs ₪8,577 per month (₪286 per day).