Cons: I already bought insurance through kayak but the desk person insisted I needed to get thier insurance as well. I was in a hurry and did not have time to argue too long. Pretty sure I had four different insurances on this car. My insurance,my credit card insurance, Kayak insurance, and ace insurance. It made the rental too expensive so I will not be using this company in the future
Pros: The staff was very friendly and helpful! Was no problem for the pick up or drop off the car! I received my deposit in three days! Thank you!
Cons: Could be better if they clean the car inside. There was dog hair all over on the front passenger seat. They should check and vacuum before they lease the car.
Cons: Better prices
Pros: Quick and easy pickup and drop off.
Cons: The guy at ticket counter lied about toll roads. Saying the only way to get to keys is through toll roads. Pushing $54 package. When he said one way to keys was $18 so $36 both ways. Why would I want to pay more. Then when we left looked up on GPS. Imagine that no tolls if we did not want them. So cost me nothing except a little time.
Pros: Really friendly because priceline did some changes to our rate and they help us fixing the problem
Cons: The problem of the changes of our reservation
Cons: Checking in was too long the wait.
Pros: Everything went smooth
Cons: The guy ag the desk pushed a very expensive insurance saying it was mandatory even I showing him I bought it online and even saying my credit card covers any issue. He said get it or get off. A real SCAM! That is why The rental car center was FULL of people at all other companies and no one af this mediocre ACE.
Pros: cost was ok for time of hear
Cons: car was missing hubcaps and smelled bad
Pros: Very unfriendly staff trying to constantly scam you and upsale.
Pros: Pick up was confusing due to the explanation of charges, the extra cost of tolls, etc.
Cons: Explanation of the route to the rental car from the rental counter. Also explaining how tolls work, and the charges that appear on the rental contract.
Pros: Felix is AWESOME very helpful and TRUE to his word. I DEF WILL use Ace again. Felix was able to help me with gas pricing fareness.
Cons: The car could have been a little cleaner .
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Ace in Miami.
Ace has 1 rental location in Miami. Take a look at our Ace rental location map to find the best rental cars near you.