Pros: We will never use a Fox rental car company again. Big scam! Forced us to buy extra car coverage or said we could walk away without the car. Rental ended up being 3 times the cost I had made the reservations for.
Pros: The dropoff staff was great. staff were friendly and very accommodating. So was the shuttle service to and from MIA.
Cons: The pickup experience.
Cons: This agency scams you, saying extra insurance is REQUIRED. Just look at their Google reviews...I am not an isolated incident. It took getting Fox corporate involved to get my "required" charges refunded after we did more research and found out ALL Fox insurance is optional. My $200 rental was $500 before I had to advocate for myself to get my original rental cost. Upon rental return the manager there said, "yeah they do that a lot because they are paid so little and need commissions." I told him they needed to be fired, but he responded, "if I fire too many people they will fire me." This agency is all messed up from start to finish. Avoid.
Pros: The car was ok. The entire negotiations on price was terrible. I had one price and it ended up double!! They charged me liability which I had declined and it was added to my rental. I only noticed after I had left with the car. Very sneaky. I prepaid fuel and they charged me the entire tank. I am still trying to talk to someone about a refund.
Cons: The price up front looks more appealing that a ‘real’ rental company. However, you are required to buy their insurance.
You cannot use personal coverage like real rental companies.
So add $30/day + tax to your total.
Then, you have to take an extra trip to a sketchy neighborhood and then go thru a crappy experience to pick up your car. Unfriendly. Uncommunicative.
My rental went from $500 (reserved online) to +$1,000 with their insurance.
It’s a trap.
You will find that the pricing is similar for real rental companies when you factor in the bait & switch on the insurance.
Pros: SCAM - REMOVE FROM YOUR WEBSITE
Cons: THEY DONT HONOR PRICES FROM KAYAK
Cons: Off site pick up was very time consuming. Price quoted was not out the door price at all! Pick up/drop off location was in a bad area and did not feel safe. Will never use again.
Cons: Fox doesn’t let you use your own insurance and requires you to purchase theirs. They don’t tell you that until you get there and have no other options. Also, they charged me double and didn’t refund. Leaving the office with the rental, the low tire pressure light came on and then I had to take care of that in my own time.
Pros: Stuff said my reservesion to hold car expired and they overcharged me for a different car.
Cons: I paid in advance and my bill was over doubled to get other things toll payer, insurance (which I didn’t want) and who else knows what. My new charges were more than I had already paid. Also the shuttle took a long time.
Pros: Nothing, never using them again
Cons: Pick up took an hour and a half with only four people ahead of me. Car had gum in the carpet. Aggressive sales tactics and pressure. Extra charges for insurance undisclosed at booking.
Cons: The car was scratched and dinged up. Don’t pay for the daily sun pass. That was a waste of money. If your in Florida try to figure out your toll situation or buy a sun pass at Publix.
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Fox in Miami.
Fox has 1 rental location in Miami. Take a look at our Fox rental location map to find the best rental cars near you.