Car rental at Miami Airport

Cons: They canceled my booking 2 hours before pick up

The service is terrible

Cons: No one came to pick us up, and we tried to call him but no one answered, we waited over one hour , then we have to rent the car by ourselves, we spent more money and wasted our time.We felt very angry for this issue.

EXECUTIVE CAR RENTAL CANCELLED MY RESERVATION AND DIDN'T TELL ME

Pros: I liked them when I rented in Detroit which is why I decided to use them. Never Again!

Cons: After arriving at the car rental center in Miami, there are no signs for Executive, no indication as to where the shuttles come and no information, I had to call to get a stop# and was advised by their automated system what to do. After waiting for a half hour which is more than enough time for a shuttle to arrive, I called again and got a live person who said my rental was cancelled and was sorry they didn't tell me. Really? You couldn't call me or email me or text me? Good thing I was able to get another reservation with Green Motion. Their reviews are bad but I was happy with the rate and the service. It seems like they charge you for add ons at the counter but overall, you get a gas efficient car for around the same price as the others are renting for. And they drove me to my lunch spot!

Be Wary of Cheap Prices

Pros: There wasn't a line when I picked up the car so it was a lot quicker than other places. Granted, it was New Year Eve so everywhere was pretty busy. I should have known this place wasn't busy for a reason.

Cons: The car wasn't super reliable and had the tire pressure light come on when I was driving. In addition, they don't take credit card coverage so I had to pay $29 extra per day for insurance. It's about 1.0 mile from the airport building and not very convenient.

The worst

Pros: Worst car rental company I have ever booked.

Cons: They were unprofessional and never picked us up at the airport. We waited over 1 hour for them to pick us up. We finally had to Uber out of the airport.

Misleading Advertisement

Pros: Car was ok. Won’t recommend this company.

Cons: They don’t allow a your credit card insurance coverage or even a basic insurance coverage. You are forced to pay their coverage (29usd a day) and daily toll ($9). So final price was more expensive than other companies. MISLEADING ADVERTISEMENT!! Office outside the airport, you have to commute to get the car which makes it tough to return for other options when you find out the final price they will charge you.