Cons: The car had not been cleaned
Cons: staff at pick up were not comforting at all. didn’t get the actual vehicle listed on the app.
Pros: Check-in staff member tried to get me to upgrade to a 4 wheel drive SUV. Said my SUV vehicle was front wheel drive. She lied, it was all wheel drive.
Cons: An honest check-in person. She was not very helpful, only gave me one vehicle option in my rental class and the parking lot had many other options as a choice.
Cons: The rental was not at the airport - it was located in downtown. That is the only reason it was cheaper. I did not rent the car because I was going to downtown - so I took a cab. I suspect the location was given but I think you need to make more of an effort to disclose that the rentals are not located at the airport. BIG LETTERS IN RED would be helpful to inform people that they need to take a cab ride to pick up their rental.
Cons: Avis did not have the vehicle available that was advertised. They did give us another vehicle.
Cons: Nothing. Perfect experience!!
Pros: Pickup was very easy, drop off even more so
Cons: We ordered a full-size SUV Suburban but they didn't have any with 4WD even though they rent mainly to skiiers who need 4WD to get up the canyons, so we were forced to rent elsewhere
Cons: Please read what you initial in the rental agreement!! They quietly oversell you the optional product without explanation!!!and you realize it only when see the bill!!!
Pros: That there was a car available when I picked it up
Cons: Literally everything else. I stood in a line of only 20 people for an hour (there were 5 different agents working behind the Avis counter!!) to get my rental. Hertz would never! The man giving directions to where the car was locates was not clear at all, "go down the escalator and turn right" was a severe over simplification in this so huge airport parking lot. So we just wondered for a few mins before we just started reading the ground and eventually found it. The car also sucked and was not as advertised. Website said it could fit 5 people and 3 luggage but when we got it, 4 people was a squeeze and we could only fit one full sized suitcase and a carry on suitcase; the rest had to be a smaller duffle bag and book bags, there was no way another luggage was fitting in there. Does 3 suitcases not mean full sized suitcases orrr? And yes, the entire back windshield was covered. I'm sticking with Hertz after this
Pros: Decent price
Cons: The staff at pick up was rude and short as soon as they heard I wasn't a preferred member.
Cons: LONG line and long wait to pickup car
Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Avis in Salt Lake City.
Avis has 2 rental locations in Salt Lake City. Take a look at our Avis rental location map to find the best rental cars near you.