Book Avis car rentals in Salt Lake City

Reviews for Avis in Salt Lake City

Recent reviews

Traveler rating

Wonderful

34

Very good

22

Good

5

Okay

8

Fair

2

Mediocre

0

Poor

56

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car was clean

2.0

The lady at the drop-off was really nice. The line at the pickup was hours long and the car came with some un documented damage, luckily I took some pictures.Reviewed 2024 Sept 18

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2.0

Waited for an hour and a half in a line of probably 75 people. Only three agents at the counter. Changed our schedule for the entire weekend.Reviewed 2024 Sept 15

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2.0

Very poor! No cars available. They put me on a waiting list and never called. Tried to call customer service multiple times and couldn’t connect with anyone that could help me. What can you do about this?Reviewed 2024 Aug 12

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2.0

Being unable to use a debit card during a transportation crisis was truly beaurocratic, Kafka-esque hell. I needed to get home and the lack of flexible truly put me in a precarious situation and harmed me.Reviewed 2024 Jul 22

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6.0

Had to wait in a long line for over a half hour because Avis only had one person working at the counter. The other car companies had no lines and had multiple people working at their counters. But beyond that I was very happy with the car I rented and the ease of picking it up and dropping it offReviewed 2024 Jul 15

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2.0

Avis constantly charges me the incorrect amount which meant that I had to wait in line for 50 minutes to correct the issue. Because this is not the first time this occurred, I almost believe Avis intentionally mischarges its customers as most don’t have the time to wait in a lengthy line but instead must catch a flight. Avis also never has the car I reserved.Reviewed 2024 Jun 23

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10.0

Car had multiple scratches and dents that were not properly noted before the rental. Other than that everything else was excellent.Reviewed 2024 May 16

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2.0

They ran out of vehicles. They don't know how to hold a reservation. It was worst than Seinfeld.Reviewed 2024 Mar 22

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8.0

Drop off was perfect. The franchise was out of the specific car I had stipulated but provided a larger one. Because I was headed to a mountain ski resort, I needed all wheel or four wheel drive. Apparently, I got the last one. In parts of the country where a lot of visitors will be headed into snow, I would think a rental car company would have plenty all or four wheel drive vehicles available.Reviewed 2024 Feb 27

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4.0

I waited at least 25 minutes before the agent acknowledged I was waiting in line. At the time I was the only other customer in line. Another agent just walked past. The rate was different, I couldn't get a printed receipt, overall it took me 1 hour and 25 minutes to get a car. Cars should be backed in to parking spaces. this would help with getting out. Also, as soon as I got in the car the check engine light came on with a request for oil and filter maintenance. I shouldn't have to worry at 9pm if the car I just got is going to run or not.Reviewed 2024 Feb 21

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2.0

I would never rent from Avis in Salt Lake City again. They did not have my car available and told me I had to wait. (This is after waiting in line for 30 minutes to reach the counter) After waiting 20 additional minutes I saw another person come through the line and be given the same model car I had ordered without having to wait. When I mentioned this they promptly told me oh yes now your car is ready. When I got to the car there was already a family sitting in it having been told it was their car. 2 of the counter agents I could see were doing their best on a chaotic night but the guy who ‘helped’ me seemed surly, untrained, and uninterested in even appearing to be trying to do his job. In addition, once my vehicle was finally sorted (not what I had ordered) it was an additional 30 minute wait with 20 plus angry Avis customers trying to exit out one gate with each ‘transaction’ with the exiting gate keeper appear to take 5 -10 minutes.Reviewed 2024 Jan 17

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10.0

Great service! The two women at the airport were so nice, quick, and caringReviewed 2024 Jan 13

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• Where is/are the best pickup location(s) for Avis car rentals in Salt Lake City?

  There are a few Avis pick-up locations to choose from in Salt Lake City. There is the center at 255 South West Temple, which is located right in the heart of the city. There is also the pick-up location at 3921 West Terminal Drive, which can be found just northwest of the city’s downtown area.

• What are the different car rental benefits or amenities offered by Avis in Salt Lake City?

  When you rent a car from Avis, you can usually choose a car class, such as economy, compact, midsize, full-size, SUV, etc., but you typically cannot select a specific make or model of vehicle. Avis, like most car rental companies, operates on a system where you reserve a car from a specific category, and you are guaranteed a car within that category or a similar one. The availability of specific makes and models can vary based on the location, demand, and other factors.

• Where are the best places to park Avis car rentals in Salt Lake City?

  Finding parking in Salt Lake City can vary based on your specific location and the time of day. Salt Lake City has numerous public parking lots and garages. Downtown areas and popular attractions usually have well-maintained parking facilities. There is street parking available in many areas of Salt Lake City. Be mindful of parking signs and meters, as regulations and fees can vary. Some areas may offer free street parking during specific hours, especially in residential neighborhoods.

• What is the most popular rental car from Avis in Salt Lake City?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Avis in Salt Lake City.

• How many car rental locations does Avis have in Salt Lake City?

  Avis has 2 rental locations in Salt Lake City. Take a look at our Avis rental location map to find the best rental cars near you.

• Does Avis have a car rental location at the airport: Salt Lake City airport (SLC)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Salt Lake City airport (SLC)?

  Yes