8.0 Excellent2019 Sep 28
Cons: Right at train station so continuing vacationby train was a snap
7.6 Good2019 Aug 14
Pros: Very friendly.Cons: More info on driving in a different country would be helpful. Phone numbers to call when help needed. General things to do when police pulls over. Just a little more info about driving will be helpful.
7.6 Good2018 Jun 23
Location is good. Near city center.Pros: Location in city center.Cons: Parking lot for return rental is a bit messy.
10.0 Excellent2018 May 20
Cons: Could of used help in determining whete exactly to retrin vehicle in Ljubjana.
9.6 Excellent2018 May 12
Great!Pros: Upgraded to an Audi! Super nice manager.Cons: Little confusing how to get to the car lot.
10.0 Excellent2017 Oct 12
Great experiencePros: The service we received from Sixt was great - very friendly and efficient. Better yet the automobile they assigned us was excellent - a Skoda. And it had the best GPS system that I have ever seen and used. All in all, the car and service from Sixt really helped make our time in Slovenia to be a great experience.Cons: Nothing.
2.0 Mediocre2017 Jul 07
Poor customer service of "Thomas" fr this officePros: NoneCons: Hidden fees and terrible customer communication skills. Misleading price . Didn't answer any questions on the phone , Gets you to come in the office and present rediculous fees. Persons ahead of line were clueless because their English was not good. I also overheard Thomas saying negative comments in Slovene language about the customers . He hates his job.
8.4 Excellent2017 May 31
Wish we'd been quoted the insurance rates in advancePros: The employees were very helpful; one took us right to our car in the parking lot. The car was in good condition.Cons: We thought we were getting a great deal - only 130 euros for five days! But then getting insurance brought the total cost up to over 350 euros. That's quite a difference! So if your American car insurance offers international coverage (ours doesn't), I'd advise taking that. Or else it would be good if the insurance prices were at least quoted for you before you finalized the booking.
2.0 Mediocre2017 Apr 18
Cons: All confirmed by RentalCars, there was no available car when I got to the place.
2.0 Mediocre2016 Oct 03
Horrible Horrible HorribleCons: Honestly I am very disappointed in the service I was given. I had made the reservation online, had thought I had everything squared away, and then after flying for 22 hours to get here, I was hoping for a streamline process of signing my papers and getting my car rental so I could then drive the 2 hours to my girlfriend's and be with her after such a long time, and then the agent i worked with saying that i needed additional coverage, and in my sleep deprived, travel weary mind was just wanting to get my car and get out of there. I feel like i was taken advantage of. I emailed you a few days after I got the car and had tried to call multiple times and the agent i spoke with said i had to email to get a response, and no email back to me until I had finished out the week and returned the car. Just so you can say that it is now too late for me to get any kind of refund or restitution for my car situation. I came to this trip on a very strict budget. I am not a business executive, I am not a major philanthropist or stupid American who has way too much money and no way of spending it. I am a young adult who saved up his money to try and visit his girlfriend while she is at school, and surprise her with visiting early and spending time with her. As you can see from my mileage I didn't travel far or for an extravagant amount. I did NO damage to the car, or treat it poorly. I even had a few days where I didn't drive at all. If I was planning to travel to other countries or be traveling a lot I would have added the extra insurance to my policy. The card I used was a credit card, and should be able to have the protection that you would want to have for any kind of situation that may have happened. I would have hoped that as the first actual business I interacted with while here in Slovenia, it would have been a pleasant one, and one that would be courteous to a lone traveler who was covered in sweat, had 3 bags and a carry on, in a brand new environment with hardly any money, trying to visit a loved one. I just can't believe that a car rental service could be as bad as yours has been. And I saw that there were some very negative reviews online for your car rental service and I was going to still give you a chance as you had a car available for my budget and what I needed. But then to throw the extra insurance onto me why I had said no multiple times, and then saying I can't get my car unless I get this extra insurance is just bad business, and not a way to treat any customer when you are in a way representing your country (yes i understand Sixt is not a Slovenian company) and showing that a lot of the reputation many American's are told of how European's treat american's is true. It's rude, insensitive, and not one that makes you feel welcome. I will be posting my reviews on Yelp, and many other sites about my experience, and you will be losing not just my business but the business of many others because of the horrible experience I have ha