|"Very close to University of Michigan"||(in 3 reviews)|
|"Staff helpful and excellent."||(in 94 reviews)|
|""Very comfortable, clean room.""||(in 42 reviews)|
|"The bed smelled like sweat and body odor from someone else."||(in 1 review)|
|"I was over charged by the hotel."||(in 19 reviews)|
|""No breakfast, no microwave in room.""||(in 46 reviews)|
|friendly staff||in 183 reviews|
|room was clean||in 148 reviews|
|pool and hot tub||in 122 reviews|
|nice hotel||in 104 reviews|
|breakfast included||in 71 reviews|
|front desk||in 64 reviews|
|location was far||in 59 reviews|
|glass of champagne||in 38 reviews|
|everything was great||in 30 reviews|
|nice lobby||in 25 reviews|
|cup of coffee||in 19 reviews|
|many times||in 14 reviews|
|ann arbor||in 12 reviews|
|adults and two||in 11 reviews|
|kensington||in 10 reviews|
|beds were comfortable||in 6 reviews|
|sweat and body||in 6 reviews|
|tv channels were very limited||in 5 reviews|
|university of michigan||in 5 reviews|
|facing a brick wall||in 4 reviews|
|ordered fries||in 4 reviews|
|nice rooms||in 3 reviews|
Staff were extremely friendly
Furniture is getting dated. Mattress was starting to sag.
Pool was great. Nice all around
Relish the restaurant was great.
Hornets in window sill, bug in salad, door left open by cleaning service and after a week of staying there and all the nonsense listed above allow a late check out by one hour. After discussing with management the issues above, no formal apology or compensation offered. Stay elsewhere! There is a holiday inn 50 feet away.
Poor Communications with Guests Regarding Fire Alarm
Executive Section with complimentary appetizers and morning pastries.
We arrived on a Thursday and stayed 3 nights. The second night, Friday, we were awaken by a fire alarm at 2:45am. We dressed and headed out into the hall where we met other guests returning from the lobby. THEY informed us that it was a false alarm. No one from the hotel EVER spoke with us about the incident. We left the hotel on Saturday before 11am for a day out, we returned that night to find our room had NOT been serviced! The bed was not made nor clean towels left so we called for towels. Upon checkout, NOTHING was said about either situation - no explanations nor apologies. They asked if a receipt had been left under our door - it had not. Apparently someone on the staff did not do their job.
It was overall a very nice and well decorated hotel. The customer service was amazing and very much worth the price,
Room wasn't ready ontime
The Kensington Hotel in Ann Arbor, Michigan is there for guests who need overnight accommodations for business trips, weddings, family gatherings or a romantic getaway. This boutique hotel is a refreshing alternative to conventional chain-style hotels. From the minute guests step onto the property and meet the friendly staff, guests will experience the personalized service that only an independently owned hotel can provide.
With over 200 newly revitalized guest rooms and suites, The Kensington Hotel in Ann Arbor offers a blend of luxurious accommodations and impressive amenities to suit leisure and business travelers alike. Each room includes a marble bath, quality bath products, deluxe furnishings, plush bedding, and complimentary Wi-Fi, as well as many other upscale amenities. Besides the well-appointed accommodations, The Kensington Hotel features a dry sauna, an indoor pool, complimentary Viennese coffee bar, fitness center, a selection of pet-friendly rooms and more.
The Kensington Hotel offers a full range of dining options to suit any kind of palette or dining preferences. Enjoy the American classics and authentic Ann Arbor dishes made with fresh, seasonal ingredients at Rel·ish, the on-site restaurant. For guests who would rather dine in the privacy of their room, The Kensington Hotel offers room service seven days a week. For fresh-baked goods, light appetizers, snacks, and more, the Union bar is open 24/7 in the lobby.
Boasting more than 10,000 square feet of flexible event space, The Kensington Hotel can accommodate up to 1,000 guests. Whether looking for the perfect setting for a wedding or the central location for a conference, meeting, or event, The Kensington Hotel's Grande Ballroom or other event rooms can be tailored to fit practically any occasion.
based on 528 reviews
Policies vary by room type and provider.
The Kensington Hotel is located at 3500 South State Street, 4.3 km from the center of Ann Arbor. Cobblestone Farm is the closest landmark to The Kensington Hotel.
Check-in time is 15:00 and check-out time is 11:00 at The Kensington Hotel.
Yes, The Kensington Hotel offers free Wi-Fi.
Yes, The Kensington Hotel offers free parking.
No, The Kensington Hotel does not offer free airport shuttle service.
The Kensington Hotel is 1.8 km from Ann Arbor. The Kensington Hotel is 32.1 km from Detroit Metropolitan Wayne County.
Yes, The Kensington Hotel is a pet-friendly hotel.
Yes, The Kensington Hotel has a pool onsite.