Pros (+) The bed was very comfortable
Cons (-) The room decor was worn out.
4 stars
The Westin Crystal City
1800 Jefferson Davis Highway, Arlington, VA 22202, United States
Arlington, VA
See location+1 703 486 1111Photos of The Westin Crystal City
Overview
The Westin Crystal City is located in Arlington and is close to Abingdon Plantation. It is set amongst a variety of well-known shops and is within a five-minute walk of Crystal City VRE Station.
A wide range of personalised services are available for guests of The Westin Crystal City, such as 24-hour room service, an express check-in and check-out feature and valet parking. Guests can enjoy the recreational activities on offer, such as bicycle rental and a sauna.
The hotel features rooms equipped with a hair dryer, plus all the essentials to ensure an enjoyable stay.
Those staying at the hotel can sit down to a unique dining experience at the on-site restaurant, suitably located for those who want to stay close for a meal. Each evening, guests are able to relax in the lounge bar. A wide selection of eating options can also be found in the area.
The Westin Crystal City has easy access to public transport with Crystal City WMATA Station a stone's throw away. Ronald Reagan Washington National Airport is a 5-minute drive away.
Latest deals for The Westin Crystal City
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at The Westin Crystal City
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free airport shuttle
- Business center
- Flat-screen TV
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Hypoallergenic
- Hypoallergenic pillow
- Allergy-free room
- No smoking
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
- Private entrance
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
- Walk-in shower
Dining
- Wine glasses
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
General
- Window
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Parking and transportation
- Parking
- Free airport shuttle
- Private parking
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Bicycle rental
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Spa
- Sauna
Reviews of The Westin Crystal City
8.5
Very good
1665 verified ratings
Wonderful
983
Very good
249
Good
151
Okay
85
Fair
66
Mediocre
37
Poor
94
Summary of reviews
Guests say
Guests appreciated the hotel's great location and friendly service, highlighting the comfortable beds and well-furnished rooms. However, there were significant complaints about cleanliness, outdated rooms, and issues with the elevators and parking costs. Overall, while the hotel has its strengths, improvements in maintenance and amenities are needed.AI-Generated from customer reviews
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Score by provider
8.7 out of 10
685 reviews
8.4 out of 10
547 reviews
9.3 out of 10
6 reviews
9 out of 10
34 reviews
All reviews
Cons (-) Rude staff at the check in desk. We had booked a king & were given a double right next to the elevators despite having a 1 year old that was a light sleeper. We weren't offered a child crib. They also kept giving us key cards that wouldn't work. Very tiny bathrooms so you can't fit 2 people near the sink.
Pros (+) Location was great for a commute to my job in DC. Weekend and holiday schedule for Metro is horrible. Don’t plan on getting to work in the morning. I had to Uber twice due to closed Metro.
Cons (-) Walls are very thin, you can hear your neighbor coughing and speaking. No free WiFi, they do give you a free bottle of water, mine was only replaced twice in 6 days. If you go for the second bottle is $5. Over all, basic lodging with nothing extra.
Pros (+) Location close to Reagan National airport and value of the offering. Great rate for this stay
Cons (-) No shuttle after 11pm. Because of my arrival I called and told them not to release my prepaid room due to late arrival nd in spite of this was told to call again the day of my arrival to re, re confirm. No problems but one time should have been enough.
Pros (+) The bed was phenomenally comfortable and the room was well-appointed; on-site parking was easy to get in and out of and the facilities were pristine. Westin staff were friendly and professional.
Cons (-) The walls were paper thin and I could hear everything else happening on the floor; not the best accommodation if you're a light sleeper. Additionally the whole room had bright blue LEDs on the light switches that were angled directly into my face. There was also a notable gap between the bottom of the entrance door and the floor which exacerbated the sound and light issues. It might not be an issu...
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Pros (+) Bed was comfortable, hotel was clean.
Cons (-) The great price you get from Kayak does NOT include parking, an additional $34, or Wifi, an additional $15! They charged for the parking and wifi even though I included them in my search. The hotel desk staff was pretty nasty about it when I questioned it. By the way, that extra parking charge was not removed even though every time we needed to exit we had to run back inside the hotel to get them ...
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Cons (-) I made my reservations over almost 2 months in advance for a traditional room with one king sized bed. I arrived at the hotel early so I could fix up the room with rose petals and surprise my fiancé. When I checked in, Daniel at the front desk told me that I would have to settle for 2 queen size beds when that is not what I requested in my reservation. He proceeded to tell me that for the cheap ra...
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Pros (+) good location and room clean.
Cons (-) Overcharge for parking and Internet.
Pros (+) Room Staff Restaurant for breakfast
Cons (-) Exhorbitant parking charge Technological difficulties getting elevator started and opening garage exit gate
Pros (+) The staff were very professional and helpful. The room was updated and clean and the property was safe and quiet.
Cons (-) The ATM was down.
Location
1800 Jefferson Davis Highway, Arlington, VA 22202
What's nearby
- Abingdon Plantation0.9 km
- Drug Enforcement Administration Museum1.1 km
- Fort Runyon1.5 km
- The Pentagon1.6 km
- National 9/11 Pentagon Memorial1.6 km
- United States Air Force Memorial1.7 km
- Fort Jackson Virginia1.9 km
- Arlington Farms2.6 km
- Arlington National Cemetery2.8 km
- Civil War Unknowns Monument3.1 km
- Women in Military Service for America Memorial3.2 km
- Tomb of the Unknown Soldier3.2 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at The Westin Crystal City
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in ArlingtonGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.4 | 0.2 km | Washington, D.C. Reagan-National | 1.4 km |
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