Arlington car rentals

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Arlington, VA, United States
9 Dec — 16 Dec
Same drop-off
Arlington, VA, United States
Wed 09.12
Noon
Wed 16.12
Noon

Arlington car rental information

Pick-up locationArlington
Rental locations22
Airport locations11

Arlington car rental reviews and directory

Rated #1
Alamo
Best rated
8.7 Excellent (555 reviews)
1 location in Arlington
Alamo
Locations in Arlington
Ronald Reagan Wash Natl Airprt+1 844 648 1608
Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
  • 8.8
  • 8.8
  • 8.8
  • 8.7
  • 8.6
Recent reviews
8.0 Excellent2020 Nov 26
Pros: Friendly and helpful staffCons: Counter and car are far away and one cannot just get the car.
8.4 Excellent2020 Oct 23
Pros: Staff was friendly. Pick up and drop off was really easy.
10.0 Excellent2020 Sep 27
Pros: Dolly and Miles were amazing at the pick up area, as well as the drop off crew at Tampa International Airport.Cons: All was well!
8.0 Excellent2020 Sep 08
Cons: Pickup took some time. Not a big deal. Everything else was good.
3.6 Mediocre2020 Sep 03
Pros: Pick up and drop off were very quickCons: Staff not friendly. Car very uncomfortable, and had a large ding in a door and a scuffed bumper. For $150 for two days the car should have been immaculate.
10.0 Excellent2020 Aug 30
Pros: Perfect car clean and easy to get the car. Friendly staff members.Cons: Nothing really Will rent from Alamo again. Its our third time was never disappointed.
9.2 Excellent2020 Aug 23
Pros: Excellent customer service
10.0 Excellent2020 Aug 19
Pros: The staff at Washington Reagan were phenomenal. A gentleman with Alamo helped me to deject which minivan I would prefer and put all of the seats down with the stow and go feature, because I was moving a lot of items. I offered to tip and he declined. I have never had such outstanding service with any rental car company before!Cons: The drop off in South Burlington was confusing, as there isn’t a specific rental car company drop off area. The customer leaves the car in any spot, even non Alamo spots and then has to walk into the airport to check out. It’s not very convenient, but it is a small airport, so I suppose they don’t have the conveniences of just pulling up and checking out quickly like other larger airports.
7.6 Good2020 Aug 17
Cons: Had to wait for a minivan on pickup.
10.0 Excellent2020 Aug 12
Pros: We loved having a BMW.Cons: Everything was seamless.
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Rated #2
Budget
6.7 Good (190 reviews)
3 locations in Arlington
Budget
Locations in Arlington
1100 South Hayes Street+1 571 451 1869
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday09:00 - 14:00
2500 National Avenue+1 703 872 0320
Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
3206 10th Street North+1 703 812 0921
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 14:00
Sunday09:00 - 14:00
  • 7.1
  • 7.1
  • 6.5
  • 6.3
  • 6.5
Recent reviews
7.2 Good2020 Nov 10
Cons: Pickup took 30 minutes The other company came and went.
4.0 Okay2020 Nov 09
Pros: no very rude people working in DC
2.0 Mediocre2020 Aug 11
Pros: This was the worst rental car experience I've ever had. The line was 1 hour, 45 minutes alone. ALONE! Then, when we got assigned the car, they told us the car was boxed in and it would be another 5-10 minutes. Fine. We've already waited so long. But they LIED. We waited ANOTHER 45 minutes to get the stupid car! We asked multiple employees around where it was. 4 people said they'd look for it - never came back. One guy, the one who checked us out, told us it was beyond their control - "it's the pick of the litter!" WHAT? They got cars for nearly TEN customers who were BEHIND us. Why could we just switch cars? Finally, my husband went to go find the car. it was raised, and undergoing a deep cleaning. "it was left really messy, we need to clean it up." Okay.... why wasn't this done the night before? Why weren't we assigned a car that WAS READY? When we finally got it, ti stunk like cigarrette smoke, and there were massive stains and dents that were NOT marked on the contract. They also noted it was a full gas gauge - WRONG. it was less than 3/4 full. They still wanted us to bring it back full. Absolutely disgusting to drive in, and staff were so unhelpful and it was a long hot wait. Horrible. Do NOT recommend.Cons: Everything could have been better. They really needed to innovate and make the line move faster, be more flexible, be kinder, and more understanding.
2.0 Mediocre2020 Jul 26
Pros: Was not able to get my car rental. Arrived at budget to find out there was a shortage of cars.Cons: Send email/text notifications if issues come up rather than informing customers once they've arrived
10.0 Excellent2020 Apr 28
Pros: The staff was friendly and helpful and the entire rental process was smooth on pickup and return.
2.0 Mediocre2020 Feb 12
Cons: Cancelled 2jours beforehand
3.2 Mediocre2020 Feb 04
Pros: Didn’t need the car no mechanism for a credit of any type...phone agent suggests “just use the car so you won’t lose money “ really thanks for that useless piece of input.Cons: Provided a credit .....
8.0 Excellent2020 Feb 04
Pros: Availability and proceCons: N/a
2.0 Mediocre2020 Jan 26
Pros: Nothing. Horrible customer service, including from the manager/owner of the branch.Cons: They could have kept their word and provided me with a car as I had a reservation. Budget in Arlington canceled my reservation just ten minutes before I was supposed to rent the car. I was depending on them and could not have gone to another location at such late notice. They refused to listen that going to another location at such late notice was not an option (I repeated this multiple times) and went ahead and booked a reservation without my concern at another location. Horrible service. They should have informed me that they would not be able to keep their word well in advance. They were unapologetic and had a horrible attitude. The manager, who also claimed to be the owner of that branch, was the one assisting over the phone after another employees became extremely rude and nasty. Both women were horrible. I will never book a car with this location and would warn everyone to stay away.
2.8 Mediocre2019 Dec 20
Pros: Easy pick up and drop off.Cons: I just received a letter from the rental car company that I'd be charged $150 for returning the car dirty. The car was dirty when I picked it up and smelled like smoke. I'm sure there's video of me having an extended conversation with the attendant before leaving the garage. The attendant offered me air freshener and claimed that he'd noted in the oapetwork. Next time, I'll use Lyft or Uber. Kayak may want to partner with more reputable companies.
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Rated #3
Dollar
6.5 Good (324 reviews)
1 location in Arlington
Dollar
Locations in Arlington
1 Aviation Circle+1 866 434 2226
Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
  • 6.8
  • 6.8
  • 6.3
  • 5.8
  • 6.7
Recent reviews
4.0 Okay2020 Nov 26
Cons: The car seats were stained, and the car was covered in scratches and dents that had little x stickers on them to establish that a claim had been made on the car. Then they charged me 50% of the daily rate for being 20 minutes “late” on what is only a half hour grace period when all other car companies I’ve used give an hour. This after i waited in line for a half an hour to pick up the car because they didn’t even have an attendant at their desk in the morning of one of the busiest travel weekends of the year. Honestly, I’ll just rent from costco.com in the future
3.2 Mediocre2020 Oct 19
Cons: I was placed in a vehicle with mechanical issues and due to total incompetency by Dollar customer service, was unable to trade in my vehicle for 2 weeks. Worst car rental experience I’ve ever had.
2.0 Mediocre2020 Sep 27
Pros: I didn’t like anything. I took an Uber to airport which cost $20. Stood in line for an hour. Was told I was not eligible to rent a car because I didn’t have proof of flight for the day nor was I paying with a credit card. Since the reservation was made through a third party I was also ineligible to rent a car at the location for the day. After calling other rental places directly I was told all cars were not available so I took another Uber home for $20. Needless to say I was out $40. Had to cancel my plans. Still managed to have a good day.Cons: Let customers know of every limitation and possible setbacks up front.
7.2 Good2020 Jan 28
Cons: The rental required more money at the counter. I did not like that I prepaid and still paid more.
4.0 Okay2020 Jan 28
Cons: The Bluetooth in my car was faulty; it kept rebooting the audio system every ten seconds. It meant I was unable to listen to the media on my phone consistently, and couldn’t take calls through the car’s speakerphone. Very annoying.
5.6 Okay2020 Jan 01
Pros: drop off was a breezeCons: Pick up was very slow and they forgot me while I was siitting there
7.2 Good2019 Dec 20
Pros: Compact size of the vehicleCons: The interior side the windshield and rear windows could have been much cleaner, streaks were seen more while driving at night. Fuel was not at full tank, it was given 7/8 full tank, but I returned it at full tank.
3.2 Mediocre2019 Dec 16
Pros: Drop off was easyCons: Pick up was a MESS! I waited for OVER an hour to get my car after checking in with them. And the 2 ladies were seriously RUDE! I would be fired if I spoke to people like they did.
2.0 Mediocre2019 Sep 15
Pros: NothingCons: Counter had closed by the time I arrived (due to delayed flight). I had to find an alternate car rental place that was still open. I would like a refund please.
2.0 Mediocre2019 Jul 29
Cons: First of all they didn’t have the car I booked online. Got a much smaller SUV. It was dirty from inside and really compact. When I returned it they charged me extra for being 5 min late on top of that they also charged me for a whole day EZ pass rate. They also charged me for ‘refuel change’
Rated #4
Payless
6 Good (105 reviews)
1 location in Arlington
Payless
Locations in Arlington
2500 National Avenue+1 800 729 5377
Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
  • 6.3
  • 6.6
  • 5.7
  • 5.6
  • 6
Recent reviews
2.4 Mediocre2020 Oct 08
Pros: Absolutely nothing - The entire experience was a nightmare.Cons: The car they initially rented to me was broken and required software updates. There were no tenants around to help. I received my second car over an hour later and was unhappy with it due to the car being uncomfortable and full of blind spots (it was different than what I rented as well -- and definitely not any sort of an upgrade or similar to what I rented). The second car they gave me had a bald tire and I experienced a blow out less than 300 feet from the garage door in the driveway leading to/from the rental location. And then they charged me for the blow out.
4.8 Okay2020 Sep 20
Pros: Long wait. Excessive and repeated attempts at upselling despite telling them I wasn’t interested
2.8 Mediocre2020 Sep 15
Pros: I was able to get a different call after all the warning lights on my first car came on.Cons: People working at the airport were not helpful at all; the payless call center foes not exist; no one gave me a copy of my contract after I left the airport to get my car; no one at avis or budget rental could find my contract - I had to drive to a special payless location to find someone who could look up my contract.
4.0 Okay2020 Jul 05
Cons: The cancellation policy was unclear when making the booking. It was unclear how to report the dents I located on the car before I drove away. I paid the DAILY rate, picked up the car at noon, and indicated initially I would return at 9PM. When I inquired about returning the car the next morning instead (4th of July in DC, all the access points to highways were closed to it was extremely difficult to get to the airport), they told me I had to pay a $65 extension fee even though I had paid the equivalent of 24 hours.
6.0 Good2020 Jun 19
Cons: There wasn’t anyone to receive the car at drop off and they didn’t check in the car.
3.6 Mediocre2020 May 18
Pros: Staff was friendly at pickupCons: Car was filthy-nasty inside. No one — and I mean no one — was there when I dropped it off. Had to ride a slooooow shuttle to car, when it was advertised as in terminal.
2.0 Mediocre2020 Mar 20
Pros: I was not able to make the trip due to the Covid-19 outbreak. I tried to cancel my reservation several times but no luck. I'm not sure what kind of business you people are running, but I hope my $60 lasts your lifetime. You obviously need some ethics classes in your company.Cons: Do the right thing. Period. $60 is a small price to pay for someone's character, or lack of for that matter. Not pleased, will NEVER recommend this company.
4.0 Okay2019 Nov 10
Pros: Pick up and drop off was very easy.Cons: I purchased the economy upgrade and received a bare bones POS Corolla that had been through a major hail storm and was covered in fairly substantial damage. Everywhere I would drive, police would give me hard looks probably because it looked like I was transporting drugs. Since every other rental company is in the terminal, give this Payless a hard pass. I can't believe they would keep a car like that in the fleet without getting repaired.
8.0 Excellent2019 Sep 18
Pros: Professional and courteous staff. Very easy drop off.
2.0 Mediocre2019 Aug 30
Pros: The car was very very old and beat upCons: new or more clean car
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Rated #5
Enterprise
8.8 Excellent (75 reviews)
6 locations in Arlington
Enterprise
Locations in Arlington
1560 Wilson Blvd, Suite 150+1 703 528 6466
Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday09:00 - 14:00
Sunday00:00 - 00:00
2020 Richmond Hwy+1 703 418 7240
Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday09:00 - 14:00
Sunday09:00 - 14:00
2778 S Arlington Mill Dr+1 703 820 7100
Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday00:00 - 00:00
Sunday10:00 - 14:00
601 N Randolph St+1 703 243 5404
Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday09:00 - 14:00
Sunday00:00 - 00:00
720 N Glebe Rd+1 703 243 5404
Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday08:00 - 17:00
Sunday10:00 - 14:00
Ronald Reagan Wash Natl Airprt+1 844 648 1606
Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
  • 8.9
  • 9.1
  • 8.8
  • 8.8
  • 8.4
Recent reviews
9.2 Excellent2020 Oct 13
Pros: All was easy!Cons: The price was high compared to rental prices I’ve experienced before. It was a big chunk of our weekend expense.
10.0 Excellent2020 Jul 03
Cons: Nothing it was outstanding I really appreciate you all
9.2 Excellent2020 Jun 29
Pros: Staff friendly. Easy pick up and drop off.Cons: Bit of a line up at 9 when it opened so took 30 minutes to get the car.
10.0 Excellent2020 May 11
Pros: Staff at Crystal City location very nice and helpful. Car was great, super comfortable, and the price was fantastic.
7.2 Good2020 Feb 12
Cons: Wouldn’t take debit card. No mentioned in booking
3.6 Mediocre2019 Sep 01
Pros: Staff was niceCons: They were out of cars when I went to pick one up.
8.8 Excellent2019 Jan 03
Imminent disaster, but worked out great.Pros: The gentleman who helped me was quite wonderful. I regret I cannot recall his name.Cons: My on-line reservation somehow got botched up, and was listed for one day rather than four. Fortunately the location was able to accommodate me when I arrived. I did not know that the location was going to be closed on the day I returned the vehicle; it would have been nice to have been warned in advance so it wouldn't have been a surprise.
8.8 Excellent2018 Dec 01
Pros: The Enterprise representative, Mr. Inman, was very professional and courteous when I picked up the car and when I returned it.Cons: There was no ice scraper in the car to clean the windows when they iced up in Pennsylvania. This delayed me several times, and I had to buy one at a hardware store.
10.0 Excellent2018 Nov 25
Great!Pros: Service was great!
10.0 Excellent2018 Oct 09
One of the best we have been toPros: Attentive employees who looked like they liked their jobs, convenient location, nice car.Cons: Nothing.
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Rated #6
Thrifty
7.3 Good (90 reviews)
1 location in Arlington
Thrifty
Locations in Arlington
1 Aviation Circle+1 877 283 0898
Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
  • 7.8
  • 7.7
  • 7.2
  • 6.9
  • 7
Recent reviews
10.0 Excellent2020 Nov 10
Cons: More agents at the desk.
5.6 Okay2020 Nov 08
Pros: Staff was very slow at pickup... we waited almost an hour with a reservation!Cons: Staff was very slow at pickup... we waited almost an hour with a reservation!
10.0 Excellent2020 Oct 12
Pros: The gent was wonderful. Very clear communicator,AND gave us an extended drop off time for free. That extension proves to be the best thing that could have happened for us and made our trip less stressful. We got to spend a few more hours with family and that is so appreciated!!!
5.2 Okay2020 Oct 03
Cons: I had to pick up the car a couple of hours early, and this incurred a large fee. I was also double-charged for tolls, insurance, etc. The Price of the car was almost three times my original quote. I can't imagine charging a customer this much for three extra hours. Other car companies I have rented from simply allowed an early pickup as long as the car was available. I could have rented a much more premium car from a much more premium company if I had known what the rental would actually cost.
5.2 Okay2020 Sep 01
Pros: I appreciate how convenient the entire transaction was from pick up to drop off however, I was severely over chargedCons: Do not charge fee for two days when someone only books for one
10.0 Excellent2020 Aug 11
Pros: Everyone was friendly and understanding
10.0 Excellent2020 Jun 27
Pros: Drop off was great!Cons: Pick up was awkward. Only one attendant for several car companies.
6.0 Good2020 Jun 27
Pros: He offer me to pay a "strongly" recommend insurance for 39.99
5.2 Okay2020 Jun 24
Pros: The drop off process was super easyCons: When I arrived at DCA, the staff member at the Thrifty desk tried to sell me insurance that I did not need (I had already purchased insurance through a third party provider when booking the car). I also was not told that there would be a large amount of taxes that I would have to pay upon picking up the car, so this was a surprise expense that was not included in transparency by Thrifty. I had also booked a car that was intermediate size (e.g., Hyundai Elantra) as advertised by Thrifty on the website; however, the Thrifty member said that the advertisement on Kayak was inaccurate and that the actual car size was smaller (e.g., Kia Soul with no trunk space). If I wanted a bigger car, I would have to pay an extra $20 per day to get what I originally thought I had reserved online. This was more deceptive advertising. I can't say that I will be coming back and using Thrifty (or any affiliates of the same tier) again. From here on out, I'll pay the price premium and use Hertz, Avis, or National.
7.6 Good2020 Jun 09
Pros: Easy access and quick process from the airportCons: I didn't like being uphold at the counter. And there was an old mask left in the car from previous renter
Rated #7
Avis
7.2 Good (73 reviews)
3 locations in Arlington
Avis
Locations in Arlington
1100 South Hayes Street+1 571 451 1867
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday09:00 - 14:00
2500 National Avenue+1 703 419 5815
Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
3206 10th Street North+1 703 516 4202
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 14:00
Sunday09:00 - 14:00
  • 7.4
  • 7.6
  • 7.1
  • 6.8
  • 6.8
Recent reviews
4.8 Okay2020 Jun 20
Pros: They ran out of cars at my pick up location, told me to go to the airport for my car, and then the airport location said they couldn’t honor my reservation so I paid twice as much.Cons: Being able to pick up the car where I wanted to pick it up. Being told the truth at the first location.
5.2 Okay2020 Apr 27
Pros: Yes
2.0 Mediocre2020 Jan 02
Cons: Not lying about the price
5.2 Okay2019 Oct 14
Pros: Staff was friendlyCons: Decreases wait times in the line, clean cars and more value in the per day rental price given the add ons
6.0 Good2019 Sep 04
Pros: The agent at the DCA Avis rental was very polite, friendly and helpful. Unfortunately, we were given a vehicle with the cruise control not working and had a 15hour drive to Florida due to airports closures/hurricane Dorian. We tried contacting customer service various times and no one could helpCons: Avis should care about their customers and have better service
6.4 Good2019 Aug 17
Cons: Took 30+ minutes to drop off the car
9.2 Excellent2019 May 13
Cons: We thought we were renting a 10 passenger van so we would have enough open space to put luggage, instead we got a 12 passenger where we had to lift heavy the luggage for 11 days over the back seat and store it "on" the seat.
9.6 Excellent2019 Apr 28
Pros: Staff at the Fashion Centre location is always helpful and friendly.Cons: Just wish they had longer hours during the weekend. Otherwise, Tommy and hi crew are excellent.
5.2 Okay2019 Mar 28
Pros: Checkout counter and check-in staff were courteous and efficient. Car was upgraded and fine. Checking staffCons: The entire experience was destroyed by 1) the hour wait in line to get to a desk agent and 2) the discourteous and arrogant staff member that I politely approached about getting more desk agents to service the lined-up customers. I have not used Avis for several years and will NOT use them again.
4.0 Okay2018 Dec 26
Did not receive the car I reservedPros: Avis counter representative was very friendly and helpful.Cons: I reserved an SUV and the only cars available were mid-size. The Corolla I was given was much too small for my height and uncomfortable to drive.
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Rated #8
E-Z Rent-A-Car
5.2 Okay (32 reviews)
1 location in Arlington
E-Z Rent-A-Car
Locations in Arlington
2600 Jefferson Davis HWY+1 703 838 1666
Monday05:30 - 23:59
00:00 - 00:00
Tuesday05:30 - 23:59
00:00 - 00:00
Wednesday05:30 - 23:59
00:00 - 00:00
Thursday05:30 - 23:59
00:00 - 00:00
Friday05:30 - 23:59
00:00 - 00:00
Saturday05:30 - 23:59
00:00 - 00:00
Sunday05:30 - 23:59
00:00 - 00:00
  • 5.5
  • 5.7
  • 4.9
  • 4.8
  • 5.2
Recent reviews
2.0 Mediocre2019 Sep 09
Cons: notify whether it's cancelable or not
7.6 Good2019 May 12
Cons: The car smelled like body odor
7.6 Good2018 Sep 15
A little awkward on the pick upPros: Car was nice and clean. People were niceCons: Awkward meeting point for off airport pickup. Pretty slow process vs some of the name brands
3.2 Mediocre2018 Mar 13
one of the worst car rental experiences I've hadPros: The car was pretty clean and drove decently. There were no major dents or scratches.Cons: Pick up was done with an agent that was a bit less than friendly. The car was in desperate need of an oil change and tune-up. Drop off was even worse! The man that did The Returned was abrupt and barely willing to help me in any way with my luggage or anything else. The woman who was driving the shuttle for me back to the airport insisted that I get out in spite of the cold weather and walk so that she didn't have to be inconvenienced by dropping me off at the normal stop. It was cold, I was hauling three pieces of luggage and it only made my experience that much worse! One of the three gentlemen who were on the shuttle who have been picked up at the stop (and had waited far longer than they had expected) called this service "not so ez" car rental. I now understand why he called it that. I won't rent with this service again.
2.0 Mediocre2018 Feb 21
They closed early and stranded us at the airportCons: Our airplane was slightly delayed but still arrived before midnight which is when E-Z rent-A-car closes. But for whatever reason they decided to close at 11PM, before we even landed, which left us stranded and looking for an available car rental at the airport when all other agencies were closing soon. Fortunately we did find one but ended up spending nearly 7 times as much for the car. I have half a mind to file a complaint with the BBB and get EZ to pay for this since it's their fault we were left in that situation. I will NEVER rent a car with them again.
2.0 Mediocre2018 Feb 16
Pros: Nothing, EZ rental seems like a scam did not pick up rentalCons: They do not properly inform customers and try to add hidden charges.
2.0 Mediocre2018 Feb 14
Missing CarPros: When I arrived, no car was available. I had to rent a car from another company at a much higher price due to the last-minute change.
10.0 Excellent2018 Feb 11
Quick and easyPros: The vehicle was newer and got great fuel mileage. Car was clean and ready to go when we arrived. Staff was great as well including the shuttle driver.
6.0 Good2018 Feb 04
Would pay extra at a competitor next timePros: We received a Chevy Cruz and it was very roomy and clean. The price was right but the check-in experience made it an uncomfortable experience. The expectation that I would carry around my personal auto insurance policy is outrageous. I just happened to have an app with my insurance company on my phone showing my name which prevented me from having to pay for the EZ car rental protection plan. I’m a frequent renter of cars and this was a first. Outrageous! We waited over 30 minutes for the shuttle to pick us up at DCA but ended up taking a ride from the hotel next door or would have missed our appointment that we had to rent the car for. My advice is to pay a little extra and be treated fairly and honestly.
8.8 Excellent2018 Jan 20
Pros: I liked the price. There was only 2 other people in line when I went to go pick it up. The process was quick and easy. Drop off was quick.Cons: I found orange peels and a fake nail in the seat. Location is a little out of the way, but the price and ease made it worth it.
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Rated #9
National
9.2 Excellent (10 reviews)
1 location in Arlington
National
Locations in Arlington
Ronald Reagan Wash Natl Airprt+1 844 648 1607
Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
  • 9.6
  • 9
  • 9.2
  • 9.2
  • 9
Recent reviews
10.0 Excellent2019 Apr 14
Pros: The calculation at the end was wrong. The person at national fixed it on the spot.
10.0 Excellent2018 Dec 25
Very nice carPros: Got a luxury coupe so that was a very pleasant surprise. Fast ride and felt just right for our vacation.Cons: When I was first choosing a ride, I was told the car had apple CarPlay, but it in fact did not have that so putting on my navigation was a bit difficult at first but we made it work. I got the 2018 q60 3.0t awd.
10.0 Excellent2017 Nov 06
PerfectPros: They had my car ready with no delays. Car was perfect
10.0 Excellent2016 Aug 19
Excellent value on short noticePros: We were able to find a large.SUV at the last minute for our trip at a great rate that also included insurance.
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Rated #10
Hertz
5.2 Okay (19 reviews)
2 locations in Arlington
Hertz
Locations in Arlington
1401 Lee Highway+1 703 243 1093
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
1700 Richmond Highway+1 703 271 5245
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 14:00
  • 5.4
  • 5.6
  • 5
  • 4.8
  • 5.1
Recent reviews
5.6 Okay2019 Nov 09
Pros: The car itself was nice.Cons: 6 hours before the pick up time, I received a call telling me that the car likely would not be available. We had reserved a mini van so we could drive our son from D.C. to college in Chicago. I expressed extreme concern because it was now too late to change our plans and rent from another company. The agent indicated that he would call back shortly with an update, while he tried to locate a minivan. He did not call back. We contacted him 6 hours later and he had not even tried to locate a minivan. He then agreed (again) to look for a minivan. He called back 2 hours later and indicated that he thought it was likely he could secure a large SUV, but that instead of it being available that evening as we had reserved and requested, it would be available in the morning. Then, when we showed up at the pick up spot the next morning (Key Bridge Marriott), the agent was not there. We called his number, only to find out that the agent and the SUV were at the Crystal City Marriott. We were already delayed overnight in leaving on our trip, but we then had to drive to Crystal City to pick up the SUV. While the SUV was excellent, the experience was horrible. I have rented from Hertz for 30 years, and this was the absolute worst experience I have ever had.
2.0 Mediocre2019 Aug 21
Pros: I'm still fuming. At 5 pm the night before my early morning departure on a one way 600-mile road trip, Hertz in Arlington called me to say that they did not have an SUV for me to rent. No car at all, no help finding a replacement and barely an apology. Terrible, terrible service. I am still shocked.Cons: Hertz could have made it right. The last-minute rental I was lucky to find from Budget cost almost triple the price, but I had no options. Hertz customer service offered a weak apology and a $50 voucher for my next rental. Very, very poor effort. I expected better from Hertz. Never again!
2.8 Mediocre2019 Aug 07
Pros: Absolutely nothing. Had a booking reserved and had to call and talk for 15 minutes on the phone with the employee who told me there was nothing he could do.Cons: The employee at the pickup location literally told me on the phone that I should have called ahead to make sure he had a car. He said he didnt have any cars and couldnt do anything. I told him this was unacceptable and was pointed to a helpline, who just left me stranded in DC waiting on a call.
2.0 Mediocre2019 Jun 03
Pros: Nothing, everything was terrible, they did not have my mini van. It was the worst experience I've ever had renting a vehicle as I was depending on the minivan to move, I had the loading dock at my apt. scheduled and no vehicle. Hertz never notified me that my vehicle was not there.Cons: Everything, could have called me, could have told me a different location to get the minivan. I probably will never rent with Hertz again.
4.4 Okay2019 May 19
Cons: No one was at the counter when I arrived and I had to wait for 45 minutes. I was in such a rush at that point that I only checked the outside of the car, but when I got home realized that the interior looked as though it hadn’t been cleaned for months.
8.8 Excellent2019 Apr 26
Pros: ONLY1 EMPLOYEE. HE WAS FRIENDLY. HE WAS RUNNING 2 LOCATION SAME TIME. HE NEED TO GO ONE PLACE TO ANOTHER PLACE. HARD TO HANDLE AND ANSWER PHONE TO CUSTOMER AS I NOTICE.Cons: Need help to run more employee for 2 location.
9.6 Excellent2019 Apr 02
Pros: Yes, Mike, the Hertz attendant was very good.Cons: Not sure.
2.8 Mediocre2017 Oct 31
Never HertzPros: The worst first experience.Cons: Waited 3 1/2 hrs for a vehicle at hotel after reserving 48 hrs prior on Kayak.com. Sent me to airport location that couldn’t help because you have to have a round trip ticket. I live locally. Then the agent at the initial location calls me back saying he had a vehicle. Had to take the shuttle from airport back to the hotel. I wasted a total of 5hrs and still didn’t leave with a vehicle. I walked over to Enterprise and was in and out in 10 mins. By the way, if you are paying with a debit card Hertz runs a credit checks but they do not tell you this. This will ding your credit score. Enterprise takes a deposit for the vehicle and refunds it back.
8.4 Excellent2016 Nov 16
Pros: Like that pick up and drop off is easy because you just use the hotel valetCons: Basic car, I've gotten cars with better features and upgrades from other companies
2.0 Mediocre2016 Jul 13
Pros: NothingCons: First, it was hard to find the location of Herz. I reserved the car for 8 and arrived at 9:15. The lady at the counter said I'm late so I can not rent the car. I called Herz and reserved for 10 a.m.. She wouldn't let me rent the car, saying that they are low on cars, but she gives other people their keys. I asked her to reserve a car for me at the airport. She reserved for me the most expensive car. My initial reservation was $120. She reserved for me for $300+. At the end I rented from enterprise. Enterprise has excellent customer service.
Show more reviews
Europcar
1 location in Arlington
Europcar
Locations in Arlington
Please Go To The Advantage Counter+1 703 838 1666
Recent reviews
Sunnycars
1 location in Arlington
Sunnycars
Locations in Arlington
1 Aviation Circle
Recent reviews
1535 travelers who rented a car in Arlington gave the car agency they used an average rating of 7.4

Car rental locations in or near Arlington

When to book a rental car in Arlington

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Top tips for renting a car in Arlington

  • Book your rental car in Arlington at least 2 days before your trip in order to get a below-average price

FAQs about renting a car in Arlington

  • Based on ratings and reviews from real users on KAYAK, the best car rental companies in Arlington are Alamo (8.7, 647 reviews), Enterprise (8.5, 251 reviews), and Avis (7.4, 52 reviews).

  • The only car rental company onsite at Dulles Intl airport is Hertz.

  • The only car rental company onsite at Reagan-National airport is Hertz.

  • Car rental companies that offer shuttle or pick-up services from Dulles Intl airport to off-airport locations include Alamo, Hertz, Dollar, Thrifty, Avis, Budget, and National.

  • Car rental companies that offer shuttle or pick-up services from Reagan-National airport to off-airport locations include Alamo, Hertz, Dollar, Thrifty, Avis, Budget, and National.

  • Take a look at our extensive car rental location map to find the best rental cars near you.