Book Budget car rentals in Arlington

Reviews for Budget in Arlington

Recent reviews

Traveler rating

Wonderful

34

Very good

19

Good

7

Okay

15

Fair

12

Mediocre

0

Poor

41

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car was cleancustomer service

get the carcar smelled

car availablenext day

returned the carcar was dirty

friendly staffcredit card

pick up and dropnever rent

4.0

I showed up at 8 am to get the car I reserved and it was not available. My options were either to drive a truck (not optimal for a long road trip), pay $200 more for a different car, or wait for one to become available. The clerk also didn't want to give me a certain car to take one way. It was a pretty frustrating experience overall considering I made a reservation far in advance.Reviewed 2023 Jan 03

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4.0

Second time booking with budget and they have manage to bill me twice each time for vehicle that had prepaidReviewed 2022 Oct 24

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8.0

the car wasn't clean as expectedReviewed 2022 Oct 13

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2.0

It said on the website debit card authorization, but due to airport policy I was unable to pick up without a credit card. Therefore I didn't receive my rental. The garage area also had poor reception when I had to work with Discover.Reviewed 2022 Oct 06

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2.0

I switched Budget locations from Reagan Airport to Lanham. This review pertains to the Lanham location.Reviewed 2022 Sep 12

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10.0

Great customer service in DC Airport picking up the car as well as in Nashville TN dropping off the car. Very comfortable and drove well. No problems at all!Reviewed 2022 Sep 01

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2.0

Despite my reservation which I made 3-4 days before, there was no premium car available with Budget and they provided me with a mini-van instead. Further, the mini-van provided to me was all damaged from every side. Further, the employee there refused to give me a rental on my temporary Ohio driver's license based on which every other rental gives the car. I also presented my India's drivers license and to harass me more, they asked me for the physical passport (she did not accept event the electronic copy of my passport) and I had to take Uber forth and back to my place just to get my passport. She did not even have the courtesy to reserve that damaged mini-van for me and told me that she cannot promise me the car on my return. If Budget doesn't give rentals on temporary licenses then they should specify that while making the bookings and should also specify what all documents they need at the rental pick-up rather than harassing customers like this. This is definitely the worst experience of rental I ever had.Reviewed 2022 Aug 15

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2.0

The local Budget rental office called 20 mins before pickup to say there were zero available cars for rental and that I should try to book through an alternate location. I called the Budget sales/service number but had to wait 90 mins and call back as it was before opening hours. Once I connected with a representative, the only car available was a lower tier vehicle at more than $300 more expensive than what I agreed to pay at the time of my online booking, and it was not available until 4 hours after my scheduled pickup. Lol and I took a train instead.Reviewed 2022 Aug 11

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10.0

I was pleased at the customer service received and would recommend it to others.Reviewed 2022 Aug 01

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8.0

Found qeeq (via kayak) not transparent as at the time of reservation it wasn’t clear insurance wasn’t included, so the apparently interesting rate basically ended up not interesting at all. Not good. Moreover, on the Budget side all went ok except the officer at desk took ages for pick up and also for drop off ThanksReviewed 2022 Jul 12

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10.0

The entire rental process went very smooth, from pick up to return. No issues whatsoever.Reviewed 2022 Jun 30

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10.0

I liked having the hybrid option.Reviewed 2022 Jun 25

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• What is the most popular rental car from Budget in Arlington?

  Standard (Kia Soul or similar) is the most frequently booked rental car type from Budget in Arlington.

• How many car rental locations does Budget have in Arlington?

  Budget has 3 rental locations in Arlington. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Dulles Intl airport (IAD)?

  No (According to our data)

• Does Budget offer shuttle or airport pick-up services from Dulles Intl airport (IAD)?

  Yes

• Does Budget have a car rental location at the airport: Reagan-National airport (DCA)?

  No (According to our data)

• Does Budget offer shuttle or airport pick-up services from Reagan-National airport (DCA)?

  Yes