Book Payless car rentals in Arlington

Arlington, VA, United States
31 Oct — 7 Nov
Arlington, VA, United States
Sun 31.10
Sun 07.11
Driver's age:


" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)


"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in Arlington

Overall Rating6.1 GoodBased on 110 reviews
Value for money

Recent reviews

Traveler rating
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Cons:There wasn’t anyone to receive the car at drop off and they didn’t check in the car.Reviewed 2020 Jun 19
review fromkayak
Pros:I was able to get a different call after all the warning lights on my first car came on.Cons:People working at the airport were not helpful at all; the payless call center foes not exist; no one gave me a copy of my contract after I left the airport to get my car; no one at avis or budget rental could find my contract - I had to drive to a special payless location to find someone who could look up my contract.Reviewed 2020 Sep 15
review fromkayak
Cons:The cancellation policy was unclear when making the booking. It was unclear how to report the dents I located on the car before I drove away. I paid the DAILY rate, picked up the car at noon, and indicated initially I would return at 9PM. When I inquired about returning the car the next morning instead (4th of July in DC, all the access points to highways were closed to it was extremely difficult to get to the airport), they told me I had to pay a $65 extension fee even though I had paid the equivalent of 24 hours.Reviewed 2020 Jul 05
review fromkayak
Pros:Long wait. Excessive and repeated attempts at upselling despite telling them I wasn’t interestedReviewed 2020 Sep 20
review fromkayak
Pros:Absolutely nothing - The entire experience was a nightmare.Cons:The car they initially rented to me was broken and required software updates. There were no tenants around to help. I received my second car over an hour later and was unhappy with it due to the car being uncomfortable and full of blind spots (it was different than what I rented as well -- and definitely not any sort of an upgrade or similar to what I rented). The second car they gave me had a bald tire and I experienced a blow out less than 300 feet from the garage door in the driveway leading to/from the rental location. And then they charged me for the blow out.Reviewed 2020 Oct 08
review fromkayak
Pros:Staff was friendly at pickupCons:Car was filthy-nasty inside. No one — and I mean no one — was there when I dropped it off. Had to ride a slooooow shuttle to car, when it was advertised as in terminal.Reviewed 2020 May 18
review fromkayak
Bait and switchPros:Car was clean.Cons:I ordered and paid for a Jeep Cherokee or similar (i.e. a mid-size SUV that could hold five suitcases), but Payless tried to give me a Jeep Compass (a compact cross-over) and claim it was "similar" - not even close. The Compass hold four duffle bags, not five suitcases. After a lot of complaining on my part, they "upgraded" me to a Ford Escape, which is what they should have given me in the first place. I spent an hour total in line because they were trying to give me the runaround. Then I had to wait in line again when I dropped off the car (rather than just leaving the keys with the parking attendant, as usual) because the system couldn't locate my rental agreement. Total of 1 1/2 spent in line due to their nonsense.Reviewed 2017 Jul 17
review fromkayak
fuel service charge for car with full tank of gasPros:the car was goodCons:Immediately prior to returning the vehicle, i went to a gas station close to the airport to fill the tank. Upon returning the vehicle I saw a fuel service charge on my receipt. When I asked about it I was told the tank was not full, even as I was looking directly at the indicator which clearly demonstrated it was. After some arguing a manager made a note on my receipt to have the fuel charge removed, but told me to go talk to the service counter - which would have required standing in a long line. I left and am calling my credit card company regarding the fraudulent fuel charge.Reviewed 2018 Dec 29
review fromkayak
Pros:Clean carCons:Difficult to find staff at dc airport - mixed with Avis and othersReviewed 2021 Mar 29
review fromkayak
Pros:While picking up and dropping off was fine, the car stunk of cigarette smoke. That made our very long road trip dismal.Cons:Have cars that don't stink of cigarette smoke.Reviewed 2021 Jun 26
review fromkayak
Nothing specialPros:Quick checkout, even if the associate was less than friendly.Cons:Car wasn't cleaned of trash from previous driver.Reviewed 2017 Jun 09
review fromkayak
Pros:Professional and courteous staff. Very easy drop off.Reviewed 2019 Sep 18
review fromkayak

Where can I find Payless car rentals in Arlington?

2500 National Avenue, Payless car rentals


2500 National Avenue


Monday09:00 - 20:00
Tuesday09:00 - 20:00
Wednesday09:00 - 20:00
Thursday09:00 - 20:00
Friday09:00 - 20:00
Saturday09:00 - 20:00
Sunday09:00 - 20:00


+1 800 729 5377

Good to know

Most popular location

2500 National Avenue

Most popular car type


Top tips for renting a car from Payless in Arlington

  • Intermediate rental cars from Payless in Arlington are around 14% cheaper than other car types, on average

FAQs about renting a car from Payless in Arlington

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Payless in Arlington.

  • Payless has 1 rental location in Arlington. Take a look at our Payless rental location map to find the best rental cars near you.

  • No (According to our data)

  • No (According to our data)

  • No (According to our data)

  • Yes