3 stars
Renaissance Asheville Downtown Hotel
Photos of Renaissance Asheville Downtown Hotel
Overview
Renaissance Asheville Hotel is situated in Asheville and is close to nearby attractions, including the Asheville Art Museum, Asheville City Hall and U.S. Cellular Center. It provides a fitness centre, as well as a beauty centre, an indoor pool and an express check-in and check-out feature.
A variety of premium services are available for guests of Renaissance Asheville Hotel, such as a car rental desk, babysitting/child services and a concierge. Staff are available 24/7 and can help with booking tours and tickets.
Each charming room at the hotel offers a refrigerator and wireless internet access, plus all the essentials required for an enjoyable stay.
The hotel is within a 20-minute car trip of Asheville Regional Airport and Biltmore Estate. Those staying at the property can also easily discover attractions nearby, such as Biltmore House.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Renaissance Asheville Downtown Hotel
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Free toiletries
- Shampoo
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Hypoallergenic
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
Services and conveniences
- ATM on-site
- Wake-up service
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Things to do
- Gift shop
- Bicycle rental
- Hunting
- Horse riding
General
- Family rooms
- Seating area
- Telephone
- Carpeted
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Parking and transportation
- Parking
- Valet parking
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Garden
Workspace
- Desk
Family friendly
- Cribs available
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Renaissance Asheville Downtown Hotel
8.0
Very good
949 verified ratings
Wonderful
457
Very good
159
Good
131
Okay
57
Fair
62
Mediocre
31
Poor
52
Guests say
Guests appreciated the hotel’s great location, with many mentioning its proximity to downtown, views, and free parking. However, numerous issues were highlighted, including cleanliness problems, staff service that was sometimes unhelpful, uncomfortable beds, and inadequate amenities. Many reviews recommended that the hotel undergo renovations and updates to enhance guest experience.AI-Generated from customer reviews
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Pros (+) Comfy beds. Friendly staff. Great location. The hotel itself is clean and very nice.
Cons (-) We stayed in a pet friendly room as we had our dog. Obviously we have a dog so I don’t have allergies to them but each time we went to the room I started wheezing and has congestion and sneezing. Has to use a rescue inhaler and take meds and nasal spray. I believe the staff is not doing a thorough cleaning and the dander from so many pets over time has built up and causing an issue.
Pros (+) The bedding was very good. Duvets with nice sheets. My 9 month pregnant wife and I slept well. They upgraded us which was very nice of them.
Cons (-) Gym not being open.
Pros (+) Friendly staff clean and well appointed rooms
Cons (-) Lobby very cold due to construction in areas of hotel
Pros (+) Hotel is old and needs updating. Overpriced. Bed was the worst we had ever slept in. TV didn't work. Room was noisy. We were on the 6th floor and could still hear anything that went on in the street. I would not recommend this hotel. Worst part was when I told the front desk about these problems they did not seem to care.
Pros (+) The staff was fantastic! Very accommodating of a late checkout when we got stuck at an event. Top notch!
Pros (+) The location can't be beat in downtown Asheville.... Walking distance to the festivals, restaurants, bars, etc 1-5blocks away. Rooms are nice, comfortable, modern decor. Lobby is sophisticated yet not stuffy.
Cons (-) Barn door to the bathroom is stylish but doesn't provide much privacy or noise limitations when in the bathroom.
Pros (+) The location in downtown Asheville is great, within walking distance of many restaurants, breweries and shops. The lobby is modern and nice and the staff was very helpful. Free in-room Wi-Fi is nice, albeit a little slow
Cons (-) You can tell this is an older hotel that has been remodeled. The bathroom was tiny and not very well lit. The bathroom door didn't latch and the TV reception was poor. We also had to request an extension cord because there were no outlets by the bed to plug a phone in overnight.
Pros (+) We liked Charles from room service. He was fast and mannerly.
Cons (-) This hotel is geared towards businesses and a place for wedding parties. There are charges to make a local call, charges to connect you to a taxi service and a $50 charge is added to your credit card that remains there for 3-5 business days after you've cleared your account. I understand some hotels have this practice, but I was not told the hotel would charge my account in this manner. When I fou...
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Location
31 Woodfin Street, Asheville, NC 28801
What's nearby
- Asheville Theatre188 m
- Asheville Art Museum368 m
- Asheville City Hall400 m
- U.S. Cellular Center0.5 km
- Thomas Wolfe Auditorium0.6 km
- Basilica of Saint Lawrence0.6 km
- The Orange Peel0.8 km
- Downtown Market Asheville1.1 km
- McCormick Field1.2 km
- Botanical Gardens at Asheville2 km
- University of North Carolina at Asheville2.3 km
- Asheville Mall2.8 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Renaissance Asheville Downtown Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price