Asheville car rentals

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Asheville, NC, United States4 Nov — 11 Nov
Same drop-off
Asheville, NC, United States
Wed 04.11
Wed 11.11

Asheville car rental information

Pick-up locationAsheville
Rental locations10
Airport locations3

Asheville car rental reviews and directory

Rated #1
Hertz
Best rated
7.5 Good (37 reviews)
2 locations in Asheville
Hertz
Locations in Asheville
61 Terminal Drive Ste 15+1 828 684 6455
Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59
891j Patton Avenue+1 828 225 1828
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 13:00
  • 8.1
  • 7.9
  • 7.2
  • 7.2
  • 7.6
Recent reviews
2.0 Mediocre2020 Oct 13
Pros: They had over booked by 35 cars and we were stranded at a small airport with no rental car. They did not help in any way.Cons: Had a car for us. I'm very disappointed.
2.0 Mediocre2020 Oct 04
Pros: Got there and line was 20 people deep and people in front of me had been there for 90 minutes. One person at counter. left after an hour without a car.Cons: more people at desk, don’t overextend reservations
4.0 Okay2020 Jul 27
Pros: NothingCons: Bill totally wrong. Never closed out. Got email qith wrong contract and amount. Never called me back. Never answered phone at Asheville airport. No wonder you are bankrupt!!
2.0 Mediocre2019 Nov 15
Pros: Every step of this process was horrible. Rude, disorganized associates at pick up. The car was still dirty when I got into it and all the tire pressures were dangerously low. The drop off location wasn't operational and it took over an hour to get someone on the phone who could tell me how to return the car. 2 days later I'm still trying to close out my reservation with them. I will never rent with Hertz again.Cons: Absolutely everything. Horrible experience, will never use Hertz again.
9.2 Excellent2019 Nov 05
Pros: Staff was great. Understaffed though! Long line to get car! Took 45 min.Cons: More help at counter
10.0 Excellent2019 Sep 17
Pros: great experience
8.8 Excellent2019 May 21
Pros: The staff at the pick up point was very kind and the process was quick and easy!Cons: More explanation about drop off. I understand they don’t have a lot of control over how the place ais designed but when I arrived it was confusing and left with some unease that I was just to leave the keys in the car and go. I wasn’t explained this and I wasn’t fond of not being able talk to ne one
6.8 Good2018 Nov 06
Cons: It had a number of piece of trash in the car.
8.0 Excellent2018 Jul 18
No receiptPros: Cheapest rental and wonderful car.Cons: Couldn’t find my rental contract to send a receipt so does that mean I get the car for free since I never received a receipt upon returning the car?
6.0 Good2018 Mar 13
Pros: The car was very nice.Cons: The pick up was awful. The agent did not realize the drop off was at a different location and she had to redo the paperwork. Then she charged the wrong amount, so she had to do the paperwork again. She got it right the third time. When I finally got to the car, I saw the gas tank was at 3/8. I had to walk all the way back to the agent because the rental agreement showed a full tank. I won't know if I got everything corrected or not until I get the charge on my credit card (the agent at the drop off was unable to print me a receipt). I expect more from Hertz.
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Rated #2
Enterprise
7.3 Good (37 reviews)
4 locations in Asheville
Enterprise
Locations in Asheville
168 Smokey Park Hwy+1 828 665 2389
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday00:00 - 00:00
26 Tunnel Rd+1 828 333 9823
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
Sunday09:00 - 13:00
579 Tunnel Rd+1 828 298 6914
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 18:00
Sunday00:00 - 00:00
954 Patton Ave+1 828 255 0236
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday00:00 - 00:00
  • 7.6
  • 7.3
  • 7.2
  • 7.6
  • 6.9
Recent reviews
8.0 Excellent2020 Oct 06
Pros: Staff was friendly and helpful. Pick up and drop off were easy.
2.0 Mediocre2020 Sep 28
Cons: I made a reservation on line. When I arrived at the Asheville airport later that evening no cars were available. The clerk explained that although I made a reservation, the system doesn’t recognize that as a regional airport, whether or not a car is actually available. What?
2.0 Mediocre2020 Aug 16
Cons: did not get to rent the cqr because they insist on a credit card instead of a debit card or cash
6.0 Good2020 Jul 17
Cons: gas tank was only quarter full.
2.0 Mediocre2019 Dec 30
Pros: Absolutely nothingCons: they called me while I was on my way to pick up the to tell me they didn’t have a car for me!!
8.0 Excellent2019 Nov 06
Pros: Drop off was VERY easy.Cons: Because I booked it through here and not directly through Enterprise, they had a VERY hard time finding my reservation. Super inconvenient. Will not do that again. Enterprise itself was great, though, so in the future I will just book directly through them.
2.8 Mediocre2019 Oct 06
Pros: Did not have car I reserved. Bold faced lied about not having other vehicles available.
5.6 Okay2019 Jun 01
Pros: Fast pick-up and drop-offCons: Car smelled like smoke. It was frustrating to have to re-fill the car to 3/4 of a tank - it felt like a scam to get us to put more gas than necessary in the car.
10.0 Excellent2019 Mar 30
Pros: Very helpful and friendly staff.
10.0 Excellent2018 Dec 06
Pros: Customer service was and is incredible. At my pick up location, Hunter went above and beyond to make sure I left happy. Always a positive experince at enterprise
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Rated #3
Thrifty
6.5 Good (92 reviews)
1 location in Asheville
Thrifty
Locations in Asheville
61 Terminal Drive+1 828 687 2513
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00
  • 6.5
  • 7
  • 6.5
  • 6
  • 6.8
Recent reviews
2.0 Mediocre2020 Sep 09
Pros: Nothing.Cons: They could have had a car. Some car. They did not. There were no cans or Uber's. So I was stranded at the airport. Thanks thrifty! Go fu k yourselves
8.0 Excellent2020 Aug 11
Pros: Staff was great! Second time we have rented from the same location. Got the managers special which at first was a shock...not a car but a truck!! That was the only vehicle they had available. I use a cane and had to step on my suitcase to get into the vehicle. Ended up being a very comfortable ride and so easy to drive. It ended up being a great ride with grand kids too!
2.0 Mediocre2020 Jul 24
Cons: Car was filthy and stinky - still had trash from prior renter. Ugh. Tire needed air.
3.6 Mediocre2020 Jun 19
Pros: The staff was pleasant at pick up. Although I did not get the car I expected, I was thankful I got a car because other travelers who reserved a car ahead of time were told, there were no cars left????Cons: I chose to reserve a car that was listed as managers special, and was under the impression that I would get at least a intermediate size car, I got I dirty Ford Focus, looked like it had not been sanitized and the carpet was dirty under the seats, center console was dirty, but since the counter agent was saying that was all they had available, unless I wanted to pay more - what recourse did I have?
10.0 Excellent2019 Nov 30
Pros: so easy to pick up and return at this airport location. love asheville!
6.0 Good2019 Nov 17
Pros: Pickup and drop off easy. Price was good.Cons: Inside windshield was dirty and made it VERY hard to see when it fogged up.
2.8 Mediocre2019 Oct 21
Pros: Nothing. They ran out of cars - after I waited on line for an hour.Cons: After waiting for an hour in the line to get my car, the attendant said they were all out of cars. I spent a $100.00 on Uber each way.
8.0 Excellent2019 Oct 09
Pros: Hertz personnel were very friendly and helpful.Cons: Receipt at drop-off
2.0 Mediocre2019 Oct 08
Pros: Very unhelpful and rudeCons: Could have been told ahead of time that a credit card was needed. Went nextdoor to enterprise and they were so helpful
4.0 Okay2019 Oct 04
Cons: At pick up, Eizabeth was okay. I had to wait more than 20 minutes for a car, after waiting on line at the desk. I had a reservation and I am a Gold Card member so I was not happy about the long wait. Car was not very clean, especially windshield. Very low on windshield fluid, dried up during my rental. At drop off not signage where to drop a Hertz car. No Hertz people in the garage. Have to go to Terminal to turn in key and get final ....after wait on ling.
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Rated #4
Budget
7.5 Good (27 reviews)
1 location in Asheville
Budget
Locations in Asheville
3 South Tunnel Road+1 828 299 4191
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:00 - 18:00
Sunday10:00 - 14:00
  • 7.6
  • 7.8
  • 7.4
  • 7.3
  • 7.4
Recent reviews
6.0 Good2020 Sep 29
Cons: The car smelled like cigarettes
5.6 Okay2019 Jul 02
Cons: Price
5.6 Okay2019 Jun 21
Pros: The employee at the airport was able to switch my reservation around so I could get a car from the airportCons: It was not clear from my reservation that the pickup location was not the airport and what time I would need to be there by to get the car.
6.0 Good2018 Jul 15
Drop-off was closed?Cons: The Budget store that I was suppose to drop the car off at was closed.
10.0 Excellent2018 Jul 11
Great customer service at pick-up!Pros: The counter representative in Asheville was outstanding and we were very happy with our car!
3.6 Mediocre2016 Dec 31
Car was located at off-site rental location, not aCons: The car I reserved was located 22 miles away off airport location. Internet booking did not indicate this at all. Agent at airport had me pay higher rate for a one day rental then gave incorrect information regarding swapping out the cars the next day. Paid twice as much for a smaller car and endured the hassle of dealing with the whole mix-up while on vacation. Budget just lost another customer.
2.0 Mediocre2016 Oct 15
Pros: They did not have a car.Cons: They did not have a car.
7.6 Good2016 Oct 11
EasyPros: Easy and quickCons: WOuldn't have wanted to stay long-- smells like tires!!
4.8 Okay2016 Jul 20
"Reservation" does not mean that Budget will actuaCons: I went to pick up my mid-sized SUV to find out that Budget did not have it and wouldn't have it. They indicated that they were not responsible for this error as someone else who was supposed to return the vehicle extended and they have no control over that. They offered a "full sized" car or 4-door pick up instead - for a higher cost (of course because they were more expensive options). Seems like if they don't have the car they promised, they should make it right without additional expense. I did agree to the sedan they offered (what choice did I have?) and then compared their list of scratches to what was really on the car. Many more on the car than what they reported, including ding in windshield and tape residue all over the inside of the windshield, which I had to scrape off with a razor so that I could see clearly on my trip. The car was dirty - food in the seat and smeared on the back of the front seat. I will pass on Budget as an option in the future.
2.0 Mediocre2016 Jul 10
Took my reservation. Didn't have a car for me.Pros: Said the cars that were there were reserved for other people. I said on well I have a reservation also, how come you aren't honoring mine but you're honoring theirs? No response. Got upset with me like it was my fault. Finally reached the conclusion that I could take a 12 passenger van as its the only car there that wasn't reserved. Again I don't know why my reservation wasn't as important. Anyway, I booked an economy car, so when I asked for a discount on a 12 passenger van as it is way to big for my use and will cost way more in gas mileage, she balked at me and acted as if I were crazy for even suggesting such a thing. Terrible customer service and overall lack of understanding of how to run a business.
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Rated #5
Avis
5.8 Okay (9 reviews)
1 location in Asheville
Avis
Locations in Asheville
3 South Tunnel Road+1 828 299 3644
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:00 - 18:00
Sunday10:00 - 14:00
  • 5.7
  • 6
  • 6
  • 6
  • 5.5
Recent reviews
2.0 Mediocre2020 Sep 27
Pros: Drop off was easy, convenient location in airport.Cons: The car was not ready at the specified time. When it was 1 hour later at the closing time of the Avis branch, it had not been cleaned or vacuumed and smelled like marijuana smoke. Unacceptable during a pandemic.
6.0 Good2020 Sep 07
Cons: Went to pick up my vehicle at scheduled time and there were no cars available . Also asked for a car and they put me into an suv and charged me for it
5.6 Okay2019 Jun 01
Pros: Drop-off staff was helpfulCons: Car smelled like smoke. Pick-up was slow and sales rep was distracted. Expensive for what we got
2.0 Mediocre2017 Jan 06
Wrong CarPros: I did not receive the SUV that I rented online.
10.0 Excellent2016 Jul 24
Trustable 100%Pros: Excellent everything!!Cons: Took a little time the pick up
Sunnycars
1 location in Asheville
Sunnycars
Locations in Asheville
61 Terminal Drive
Recent reviews
202 travelers who rented a car in Asheville gave the car agency they used an average rating of 6.9

Car rental locations in or near Asheville

Good to know

Most popular car type

Intermediate

When to book a rental car in Asheville

Top tips for renting a car in Asheville

  • Book your rental car in Asheville at least 2 weeks before your trip in order to get a below-average price

FAQs about renting a car in Asheville

  • Based on ratings and reviews from real users on KAYAK, the best car rental companies in Asheville are Enterprise (7.5, 71 reviews), Hertz (7.5, 58 reviews), and Dollar (6.8, 52 reviews).

  • Take a look at our extensive car rental location map to find the best rental cars near you.

  • A Intermediate car rental in Asheville costs ₪136 per day, on average.