Pros: The staff at the airport was uncooperative and when I asked if I could change the drop off location the person at the counter made a point to be short and was not helpful. I also asked about adding another driver and he seemed annoyed at my questions. Because of this I canceled my reservation and booked at the counter next door. He told me that I would still be charged for the day if I switched in a manner that was intended to scare me than in making any effort to be helpful. but once I made the other reservation he was able to refund my money.
Cons: Better customer service at the counter.
Cons: Experience was great.
Cons: They could have had a car. Some car. They did not. There were no cans or Uber's. So I was stranded at the airport. Thanks thrifty! Go fu k yourselves
Pros: Staff was great! Second time we have rented from the same location.
Got the managers special which at first was a shock...not a car but a truck!! That was the only vehicle they had available. I use a cane and had to step on my suitcase to get into the vehicle. Ended up being a very comfortable ride and so easy to drive. It ended up being a great ride with grand kids too!
Cons: Car was filthy and stinky - still had trash from prior renter. Ugh. Tire needed air.
Pros: The staff was pleasant at pick up. Although I did not get the car I expected, I was thankful I got a car because other travelers who reserved a car ahead of time were told, there were no cars left????
Cons: I chose to reserve a car that was listed as managers special, and was under the impression that I would get at least a intermediate size car, I got I dirty Ford Focus, looked like it had not been sanitized and the carpet was dirty under the seats, center console was dirty, but since the counter agent was saying that was all they had available, unless I wanted to pay more - what recourse did I have?
Pros: so easy to pick up and return at this airport location. love asheville!
Pros: Pickup and drop off easy. Price was good.
Cons: Inside windshield was dirty and made it VERY hard to see when it fogged up.
Pros: Nothing. They ran out of cars - after I waited on line for an hour.
Cons: After waiting for an hour in the line to get my car, the attendant said they were all out of cars. I spent a $100.00 on Uber each way.
Pros: Hertz personnel were very friendly and helpful.
Cons: Receipt at drop-off
Pros: Very unhelpful and rude
Cons: Could have been told ahead of time that a credit card was needed. Went nextdoor to enterprise and they were so helpful
Cons: At pick up, Eizabeth was okay. I had to wait more than 20 minutes for a car, after waiting on line at the desk. I had a reservation and I am a Gold Card member so I was not happy about the long wait. Car was not very clean, especially windshield. Very low on windshield fluid, dried up during my rental.
At drop off not signage where to drop a Hertz car. No Hertz people in the garage. Have to go to Terminal to turn in key and get final ....after wait on ling.
Full-size (Ford Fusion or similar) is the most frequently booked rental car type from Thrifty in Asheville.
Thrifty has 1 rental location in Asheville. Take a look at our Thrifty rental location map to find the best rental cars near you.