Car rental at Knoxville McGhee Tyson Airport

Car rental at Knoxville McGhee Tyson Airport

Search hundreds of travel sites at once for airport car rental deals at Knoxville McGhee Tyson Airport (TYS)

Knoxville, TN, United States - McGhee Tyson
13 Dec — 20 Dec
Same drop-off
Knoxville, TN, United States - McGhee Tyson
Mon 13.12
Noon
Mon 20.12
Noon
Driver's age:

Knoxville McGhee Tyson Airport car rental reviews and directory

Rated #1
Alamo
Best rated
8.4 Excellent (195 reviews)
1 location in Knoxville McGhee Tyson Airport
Alamo
Locations in Knoxville McGhee Tyson Airport
  • 8.4
  • 8.5
  • 8.5
  • 8.4
  • 8.4
Recent reviews
10.0 Excellent2021 Oct 21
My rental was simple and (mostly) straightforward. I had to make an itinerary change for the end of my trip, and that introduced a few twists, but the local Alamo manager cleaned it all up fast. Car worked great, dropoff was fast and simple, and my experience was all a-one.
10.0 Excellent2021 Apr 06
Every thing
8.0 Excellent2020 Dec 07
Very nice new car. Lady at the drop off was very friendly and pleasant to work with.Windshield was very streaky and not clean inside. Car had damage when I picked it up, nobody was there to report it to. The one way fees are expensive and I didn't see any indication about fees until you are signing up for the rental.
8.0 Excellent2020 Aug 18
Car smelled of stale cigarette smoke. Nasty
10.0 Excellent2020 Aug 13
Friendly helpful easy good experience.Nothing, good experience, but the bottom line that I rented from Alamo was it was the best price out of all the competition.
5.6 Okay2020 Aug 08
The inside of the windshield very dirty
10.0 Excellent2020 Aug 02
From pick up to drop off everything was easy and great. All Alamo representatives were great.Nothing, it was all good. Great easy rental experience.
6.0 Good2020 Feb 03
Nice car that we picked up at the Knoxville airport TYS.... we had a frriendly staff but they sent us to the parking lot to get car without any staff checking the mini van with us. When we drove 2 hours to drop it off at the Tri Cities airport TRI... we left key with the staff without anyone checking the car again but simply handing them the keys and saying goodbye .I got a call later that evening asking about a dent somewhere on the car.... I explained we had not reviewed the car with the Knoxville staff and we had no incidences in the 3 hours we had the car.... BUT both staffs should have looked and reviewed the car before and after use with me so that all would have been documented and there would have been no questions. Thank you Amy Williams 423-360-7369
10.0 Excellent2020 Feb 02
Pick up at counter was superb. Staff was great!
8.4 Excellent2019 Dec 31
The staff were great. When I picked up the car, the exterior was NOT clean. When I returned it, I told the rep about my experience and she made it "all right" by giving me an expected credit. That was really a nice touch.
Rated #2
Hertz
7.8 Good (101 reviews)
1 location in Knoxville McGhee Tyson Airport
Hertz
Locations in Knoxville McGhee Tyson Airport
  • 8.1
  • 8.1
  • 7.8
  • 8
  • 7.5
Recent reviews
2.0 Mediocre2021 Dec 02
My plane was called back to the gate twice, putting me in Knoxville at 1220 am. The agent said that the deal was canceled because it was after midnight. He then tried to rent me a car for over 7 hundred dollars more than the original price. I got a car at Budget later that morning for less than the price of the original lease.
10.0 Excellent2021 Sep 25
Easy process, friendly staff, just took a while to get through the line.
10.0 Excellent2021 Sep 13
Super easy pick up and drop off. They even upgraded us for free!
10.0 Excellent2021 Aug 31
Friendly & fast customer service, great/clean car, very easy to book & return
1.9 Horrible2021 Aug 31
I do understand I booked thru Kayak, which promoted Priceline advance purchase. The desk agent was rude, I had to continually ask questions about gas location, my car, she didn’t offer an upgrade nor did she even thank me for using Hertz. My vehicle was all the way at the end, it appeared to be someone’s local vehicle, it was filthy inside: seats are all stained, there was no sticker on the vehicle for extra cleaning due to COVID and it was SMOKED in… it took two days for the smell to be air ped out. I worked for Hertz in Tampa for 3 years, I would have been embarrassed to rent this vehicle out to anyone. I also, work for AMEX Global Business Travel, she was not acceptable as a executive travel counselor or even just an AMEX employee. The vehicle had mechanical issues on top of the the other issues.
3.9 Mediocre2021 Aug 17
The car had clearly not been cleaned and the mechanics of the seat were broken so I had to sit crunched up in the car the entire time.
1.9 Horrible2021 Jul 25
We had the most horrible unreal experience. I can’t believe they are still in business and this is the way they treat customers. This was always our go to rental company- not anymore. If you are looking for a company that will leave you stranded with broken car for 8 hours and give you the runaround on the phone for about 6 hours- then book with hertz. We had trouble with a car rented from Knoxville with squeaking brakes and making weird clicking noises- did not feel Safe driving it through mountains in that condition. We got to our first destination and called to trade in for another car at 4pm. Was put on hold for 20 minutes-then transferred to a disconnected number. Then called again on two different cell Phones on hold another 45 minutes when entered the option that we were stranded and in need of immeadiate roadside assistance. Someone finally answered and promised a supervisor would call within half an hour to remedy the situation. An hour and 45 minutes later someone called and told us there were no cars to trade for. Then they said they would check the airport and call back within 15 minutes. Half an hour later someone called and said a tow truck would be coming to get our car and bring a new car between 8:45-9/45pm. Then we got a call saying the tow truck broke down on the way to the airport and they’d have to find a new company. 4 phone calls and countless excuses later- it’s 11:04pm- we are still waiting. The tow truck company called to tell us they arrived to pick up our replacement car from Hertz and sat there an hour because no one knew what to do. They are supposedly en route now- it will be 8 hours from the time of our emergency assistance roadside call. Yes 8 HOURS. We Have been up since 4am traveling with grandparents and kids and this was not how we hopes to spend the first day of our trip. I have never been given such a run around I my life AND they said I will have to write a letter to customer service to try to get any money back for my rental for this unbelievable hassle. I want to know what I can do to get a refund.
10.0 Excellent2021 Jul 20
Easy peasy!!!
1.9 Horrible2021 Jul 17
Transmission was bad. Check engine light came on. Hertz refused to exchange the vehicle and wanted to charge me for a tow if it broke down during my rental period.
10.0 Excellent2021 Jun 25
The staff was great. Pick up and drop off was a breeze.
Rated #3
Budget
8.5 Excellent (58 reviews)
1 location in Knoxville McGhee Tyson Airport
Budget
Locations in Knoxville McGhee Tyson Airport
  • 8.5
  • 8.5
  • 8.5
  • 8.5
  • 8.2
Recent reviews
10.0 Excellent2021 Nov 30
The men at the counter couldn’t be nicer. They were so friendly and kind. They upgraded our car at no extra charge. I’ll be back again!
10.0 Excellent2021 Nov 20
Easily the best service I had on my whole trip.
10.0 Excellent2021 Nov 19
Easy check out. Awesome car (clean, fast, updated features). Easy car return
10.0 Excellent2021 Oct 20
For a 7.5 hr rental the price could’ve been better.
6.0 Good2021 May 29
Easy pick up and drop offOur car was supposed to be smoke free and we could tell there was a smoker in it. It was BAD! We are non smokers and it smelled every day of having it. Very disappointing!!!
10.0 Excellent2021 Mar 02
Drop off was easy even though it was after hours. Pickup was also easy and very fast.
9.6 Excellent2020 Aug 13
Staff is excellent. By far, much friendlier than any of the other agencies at this airport location.Offer coupons or better deals
7.6 Good2020 Jul 06
yes
9.2 Excellent2020 Mar 21
Drop off super easyVery aggressive attempts to upsell me upon pickup
9.2 Excellent2019 Dec 30
Comfortable vehicle, well maintained,The car has a heavy odor of smoke even tho it is clearly posted and expressed that it is not authorized in the vehicle.
Rated #4
Enterprise
8.3 Excellent (58 reviews)
1 location in Knoxville McGhee Tyson Airport
Enterprise
Locations in Knoxville McGhee Tyson Airport
  • 8.3
  • 8.6
  • 8.3
  • 8.2
  • 8.2
Recent reviews
10.0 Excellent2021 Dec 01
Very smooth rental. Car was excellent
10.0 Excellent2021 Sep 25
The price they wanted was higher than what was quoted on kayak , but we had printed out our paper work and they honored the lower orice.
7.2 Good2020 Jul 07
Èverything but pick up was positive. Line to pick up car was long. Waited 45 min to get to the counter. Then had to wait 20 min for the vehicle to be ready.
8.0 Excellent2020 May 30
Pick up was good. Drop off no one anywhere so had to leave keys in a box. Would have like a to be checked out and get a receipt.The tumbler when you turned the key stuck sometimes so you had to play with it to get it to turn. New Car strange!
8.8 Excellent2019 Oct 08
Pick-up took a little longer
10.0 Excellent2019 Aug 23
Staff lovely! Car ready, clean, new
5.6 Okay2019 Jan 24
Filled up tank prior to drop off, used at most .5 gallons of gasoline and was then charged for 2 gallons despite the “miles remaining” being 40 more than when I picked it up. Also, was told to either pay the deductible for my insurance or purchase $25 waiver not sure if this is a new thing or what.
8.8 Excellent2018 Nov 11
Good ValueNice car at a reasonable price.Staff was a little less than responsive. Sort of “ho hum”. Didn’t explain things very well.
5.6 Okay2018 Sep 24
Great price, lousy serviceI can’t think of one positive noteCustomer service was horrible, drop off was especially poor. The representative acted as if doing his job was an inconvenience. I have never seen worse service with any car rental agency.
8.4 Excellent2018 Aug 19
Great CrewThe transition was smooth...great kids working the location.I didn't get the vehicle I requested but got a good alternative. Again, the staff working the location made an obvious effort to satisfy me. Kudos to the crew.
Rated #5
Dollar
7 Good (61 reviews)
1 location in Knoxville McGhee Tyson Airport
Dollar
Locations in Knoxville McGhee Tyson Airport
  • 7.1
  • 7.4
  • 6.8
  • 6.9
  • 6.9
Recent reviews
10.0 Excellent2021 Nov 20
Wonderful car and great customer service
2.0 Mediocre2020 Jun 10
NothingThe reservation did not work. Terms and conditions applied that more than doubled the price (drop off fee). The agent at the desk was rude and unhelpful. Ended up going to Alamo which offered a decent price on the spot.
2.0 Mediocre2019 Dec 16
They had canceled our reservation and car not available. Our flight canceled and rescheduled to later in day- not under our control. Sales person not nice and seemed bothered that we were bothering her. Not helpful at all. We rented from budget - they were very helpful and actually less expensive
8.0 Excellent2018 Sep 22
I didn’t go to Alcoa wrong person
2.0 Mediocre2018 Mar 21
Will never use Dollar againNothingI booked a one-way rental, yet when I arrived at the airport the clerk told me they didn't do one-way rentals from this location. I showed her my reservation and she said too bad, it is not possible. She refused to let me speak with a manager (until the next day). I had to go through another rental company which ended up costing me more since it was last-minute.
6.0 Good2018 Jan 30
Overall it was ok! Great vehicleThe lady wasn't at the desk when we showed up and there were some hidden fees that were unexpected that were not on the email confirmation. Other than that it was good
6.0 Good2017 Dec 07
Price; pick-up clerk was friendly; drop off clerk was friendly.Stains on seats; previous damage - front bumper was slightly separated from car body - previous damage; handed 2 parts of 3 part form to note damage but no one at guard shack to accept noted damages; no cruise control that I could find.
6.8 Good2017 Sep 26
Fine car, contained a mouseCar was fine, was able to get everything set up while I waited for my bagsThere was a mouse in the car. I could hear it running around and saw it sitting on the seat once.
4.0 Okay2017 Aug 17
Car unavailable and additional feesOnly trucks were available (at additional cost) and an additional $7 fee would be added based on the region in which the vehicle would be used.
3.2 Mediocre2017 Jul 30
Slow ServiceNot MuchHad to stand at counter 45 Minutes to pick up car, I have been overcharged by $31,still waiting for the adjustment
Rated #6
Thrifty
6.9 Good (97 reviews)
1 location in Knoxville McGhee Tyson Airport
Thrifty
Locations in Knoxville McGhee Tyson Airport
  • 7.2
  • 7.4
  • 6.7
  • 6.6
  • 6.7
Recent reviews
2.0 Mediocre2021 Nov 27
Car stunk of cigarettes
10.0 Excellent2021 Oct 31
Relatively seamless. Thanks
1.9 Horrible2021 Sep 28
I enjoyed NOTHING about my rental experience. I showed up and they didn't have a single car! Was told there would be a minimum 6 hour wait. No email, no phone call, NOTHING to prepare me. I could have made other reservations or plans if they would have at least tried to let me know the dumpster fire that would be awaiting me upon landing! What's the point of a reservation if they aren't binding or useful? I missed a really important family event because of Thrifty and it's unlikely that I'll use Thrifty or Kayak to rent again.
2.0 Mediocre2020 Oct 05
Nothing!!!!!Arrived at the airport early/on time Went to the rental desk and gave the gentleman my name , he just laughed out loud at me and said they did not have any cars left , when asked how that could be correct as I had reservations and had prepaid he just laughed again ( out loud) and said ya... crazy isn’t it and refused to talk to me any more about it Thank goodness national/enterprise was open and they more then helpful with me to get me in a car I will not use Triffty car rental ever again and I’m on the fence about price line ( I will have to see how getting my money back goes first ) awful experience was so upset , thank goodness for National/enterprise....... I mad it to my only sons wedding
9.6 Excellent2020 Jul 19
The car was good, cleanThe car rental place was good but pickup and return we had to approach them. they never came to us.
2.0 Mediocre2020 Jun 01
RudeWould not rent to me due to my license would not swipe in the card reader. Was stuck without a rental car for multiple hours. Finalyy had luck with Avis. No license swipe required.
8.8 Excellent2018 Jul 04
Thrifty car rentalCar as expected, friendly person at the counterDisappointed that I had to pay extra to add a second driver (my spouse).
2.0 Mediocre2018 Jun 26
Had a reservation for 12:00. When I arrived, they informed me that they would not have any cars until 2:30.
8.4 Excellent2018 Apr 24
An "okay" rental this time...The staff was very friendly, and the rate was inexpensive.The ad said that I would be getting a Chevy Malibu or similar, only to be given a Jeep Renegade 4x4. Just not the type of vehicle to drive on a long road trip.
4.4 Okay2018 Feb 14
The person at the counter was nice but not accomodatingI reserved a car for a price and when I get there, the special was a pick up truck. If I needed a pick up truck, i would just specifically order one. Then I had to pay more for a compact care. The old bait and switch. I was disappointed. I could have gotten the same car with a competitor for less.
Rated #7
Payless
6.8 Good (62 reviews)
1 location in Knoxville McGhee Tyson Airport
Payless
Locations in Knoxville McGhee Tyson Airport
  • 6.9
  • 6.9
  • 6.7
  • 6.8
  • 6.5
Recent reviews
5.9 Okay2021 Sep 27
Knowing ahead of time that Payless was handled by Avis would have been helpful. Also having to drive a pickup truck or upgrade and pay more was a surprise and something that they should have done without a charge. We did not want a pickup truck!
10.0 Excellent2021 May 01
Smooth process. Pickup was simple, the car (a RAV4) was brand new and clean, the drop off was seamless. I can't understand why anybody would go to one of those other pricey car rentals when this one was as perfect as it gets!Honestly....nothing could have been improved. I bet I didn't spend more than 5 minutes TOTAL at the rental car counter and that includes pickup and drop off! Price was great, car was great, customer service was great. Seriously...nothing could have been improved.
10.0 Excellent2021 Apr 16
Nice car, easy drop off procedure.I arrived after 9:00pm because of a late flight which meant the booth was closed but thankfully the lady from Avis in the same booth managed to get me the car I had booked. Otherwise I'd have had to get a taxi and come back in the morning.
9.2 Excellent2019 Jun 30
Drop off was very easyCar wasn’t ready even though we had a reservation.
5.6 Okay2019 Jun 23
Drop off was easyI was told I would only be charged a certain amount and I’m the end I was charged more with no explanation
8.0 Excellent2019 Mar 19
Customer service with those I interacted with was excellent.I didn't get the size vehicle I had signed up for but it worked out just fine.
4.0 Okay2018 Nov 08
Took a long time to get a car
2.0 Mediocre2018 Oct 30
Expect Less!!Nothing at all. Poor customer service & problematic cars!!After waiting in line for 20 mins to get a car. I was given a Nissan Sentra. Went to the car. settled in the stuff. Start the car & it had the check engine light on. Went back to the agent & asked to change the car. Next car that I was given was also a Sentra. The car was dirty inside outside. I told the guys working there. The car looks filthy. Was told the car wash is broken & they are sorry. I decide to take the car without wasting much of my time. The music system was broken. Speaker had too much static. So no music on a 1+ hr of drive. Later that evening it started raining. The cars wipers wont work. They left a smudge on the windscreen. It was too difficult & unsafe to drive. While returning the car when I informed the agent about the problem. She acted as if she didnt care or she already knew but, dont bother getting issues fixed.
8.8 Excellent2018 Aug 20
Almost perfectMostly everything.Gas level was NOT at full upon rental’s pick-up. It was at approximately 7/8 tank upon pickup of vehicle but I was expected to leave the Gas level full upon return. (Which I did). The whole matter was not worth making an issue over but I have a time stamped photo (proof) of the Gas level on the gauge upon pick-up. ...Just an annoyance. Otherwise I would rent through this service again.
4.8 Okay2018 Jul 04
Not a great deal!The car brand, a Mazda 6, was roomy and well made. Had the potential as a good car.First, we had to wait for over 30 minutes for a car, not acceptable. When we received the car, it had damage to 3 of the four corners, and was fairly beat up overall....still am worried they will try to come after me even though the damage was preexisting. When we went to return the car, there was NOT a sign for Payless returns, instead they expected you to know where they wanted you to go (with the Budget returns). as simple sign would have helped. Due to the above, paying a little more for a better rental is my plan for the future.
Rated #8
National
9 Excellent (9 reviews)
1 location in Knoxville McGhee Tyson Airport
National
Locations in Knoxville McGhee Tyson Airport
  • 9.1
  • 9.1
  • 9.1
  • 9.1
  • 8.8
Recent reviews
10.0 Excellent2020 Oct 26
Easy to pick up the car and to return it before they opened.
10.0 Excellent2020 Sep 08
Becca at the Knoxville Airport was extremely helpful and very professional.
10.0 Excellent2019 Jul 23
The pickup and drop off process was very quick and easy. We were also given the option for an SUV, which I was thrilled to accept!
10.0 Excellent2016 Dec 17
Excellent service and carNo deposit in advance as well as no credit. However, they have a perfect customer service in general. Furthermore, I like the way of charging for the full tank in advance. Thus make me not to worry about gas when I return the car.N/A
Rated #9
Avis
8.5 Excellent (18 reviews)
1 location in Knoxville McGhee Tyson Airport
Avis
Locations in Knoxville McGhee Tyson Airport
  • 8.5
  • 8.5
  • 8.5
  • 8.3
  • 7.8
Recent reviews
10.0 Excellent2021 Sep 26
I was not given the vehicle I rented.
10.0 Excellent2021 Aug 24
No complaints!!!
7.6 Good2018 Sep 16
There were no problems, with the exception of having to wait to get my car.A little expensive and I had to wait 30 minutes to get my car. A very poor system in place in Konxville.
5.2 Okay2018 Aug 01
Tired vehicleReturning vehicle1) Car had 46K miles and bad wheel bearing or out of balance tire (thud, thud, thud sound). 2) Took forever to get through counter person and then car wasn’t even available in garage so had to wait some more 3) As I drove car away I started noticing sound and decided to “live with it” versus going back through slow process.
3.2 Mediocre2018 Jul 25
Car was a piece of junk
8.4 Excellent2016 Dec 01
There was a problem(and it was fixed)Very good service and fixed the problem right away after I askedThe car smelled like smoke and it looked it was not cleaned at all. I returned back to the airport and they quickly gave me another vehicle. New vehicle was clean but I had to pump air into tires since a few of them had very low pressure. Overall, I was happy with the service but I believe these should be taken are of beforehand.
Easirent
1 location in Knoxville McGhee Tyson Airport
Easirent
Locations in Knoxville McGhee Tyson Airport
Recent reviews
Sunnycars
1 location in Knoxville McGhee Tyson Airport
Sunnycars
Locations in Knoxville McGhee Tyson Airport
Recent reviews
659 travelers who rented a car in Knoxville McGhee Tyson Airport gave the car agency they used an average rating of 7.8

Car rental locations at Knoxville McGhee Tyson Airport

Good to know

Most popular car type

Mini

Top tips for renting a car at Knoxville McGhee Tyson Airport

  • Currently, there's no public transit that serves Knoxville McGhee Airport (TYS). Ground transportation available includes charter companies, taxis, ridesharing, and car rentals. Of the four, a car rental at Knoxville McGhee Tyson Airport is a convenient way of getting around Knoxville, TN. The most obvious advantage is that you can move about the city per your schedule. You'll also get to save a lot of money in the long run compared to taking public transit or taxi rides when in town.
  • Booking a car rental in Knoxville McGhee Airport is quite an easy process as you'll find car rental agencies right at the airport's terminal. The terminal building has two levels, and you'll find rental car counters on the lower level. Once you disembark from your plane, head over to the lower level to collect your luggage, and you'll see various car rental counters across the baggage claim area. We recommend that you pre-book your car reservation to ensure that you get transportation once you arrive at the airport.
  • To return your Knoxville McGhee Tyson Airport car rental, companies often require that you return the vehicle to your car rental pick-up location. You'll approach the airport via the I-40 W and US-129 S if you're coming from downtown. As you enter the airport road, follow the Rental Car Return signs and look out for the dedicated car return lanes. Go to the company counter and drop off your keys and contract to complete the process. Ensure that you have fulfilled your fuel return obligations beforehand.
  • If you want to avoid the struggle of getting into or out of Knoxville McGhee Tyson Airport, we advise that you schedule your airport arrival or vehicle drop-off time right. Peak working hours at the airport usually coincide with rush hour traffic on roads leading to the city center. You'll want to avoid morning and afternoon traffic when people are commuting to and from work. Generally, the morning traffic builds up as you head towards the airport, while the afternoon rush hour develops as you head over to downtown.
  • Book your rental car at Knoxville McGhee Tyson Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at Knoxville McGhee Tyson Airport