Car rental at Asheville Regional Airport

Car rental at Asheville Regional Airport

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Asheville, NC, United States - Asheville Regional
23 May — 30 May
Same drop-off
Asheville, NC, United States - Asheville Regional
Mon 23.05
Noon
Mon 30.05
Noon
Driver's age:

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Asheville Regional Airport car rental reviews and directory

Rated #1
Budget
Best rated
8.2 Excellent (112 reviews)
1 location in Asheville Regional Airport
Budget
Locations in Asheville Regional Airport
  • 8.4
  • 8.5
  • 8.2
  • 8
  • 7.7
Recent reviews
6.0 Good2022 May 06
We had reservations but waited in line for 40 minutes to get the car.
8.0 Excellent2022 Feb 24
1. When we rented car - we rented for 6 pm, we did NOT get notified that Budget store closed at 6 pm. Luckily we called and agent stayed until we got there just before 6 pm. 2. When we called, we were told there were no cars there at the AVL Budget rental. When we gave her our reservation, she tried to find us another car at a different location but couldn't. She did end up giving us a car that she had on hold for the next day for someone else. Not sure what happened for that customer? What good is a reservation if you don't get a car? Luckily it worked out, but caused some tense moments for us as we didn't have a back up plan and had to have the car for our trip.
10.0 Excellent2022 Feb 16
Everything was great; it was just a little confusing trying to find the car in the lot and also trying to find where/how to drop the car back off.
10.0 Excellent2022 Jan 19
Heather was so helpful when we rented the car. She even accommodated us when we wanted to change to an all wheel drive car at the last minute. She was nice and knowledgeable and truly made the whole process easy when we were in a stressful situation.
2.0 Mediocre2022 Jan 18
The car smelled like pot when we first rented it. We could not get the smell out. When We got stuck in a snowstorm in North Carolina, the company tried to charge an exorbitant/ gouging amount about the price the price of the for the rental for one extra day simply because we had to change airports when our flight got canceled and extend for an extra day. terrible service with horrible quality control, I will never rent from budget again again.
2.0 Mediocre2022 Jan 18
Tires were bald I chose an SUV because I had an Air B and B in the mountains we got snowed in and could barely get out on our return date because the bald tires had no traction in the snow. Budget also wanted 400 to extend the car by one day and 200 if I missed drop off by more than an hour. They also do not let you drop off at another location without a 300 fee made it extremely complicated after our flight was canceled when we returned the car and had to rent another one in charlotte from ashville a $150 Uber to get to charlotte to be charged $450 to get home and for a 1 day rental. Very poor I was told that because I prepaid they could not extend the contract without a steep penalty. I will not use budget again.
10.0 Excellent2021 Dec 27
Will use them again.
8.0 Excellent2021 Dec 25
Had trouble picking up car rental the person that was helping was say they couldn't take my card . To pick up the car and said it keep denying me . I told him even though I already paid for it I can't pick up the car the guy that was helping didn't even know I already paid for it and was trying to charge me again for it.......
10.0 Excellent2021 Dec 22
Everything was as it should be Thanks
8.0 Excellent2021 Dec 22
Our first trip to Asheville, the inside office was nice and personnel were friendly. What could have been better? I was disappointed in the cleanliness of the vehicle. While I had it, I personally had it washed, wiped, and vacuumed twice before returning the Jeep Compass. Without a driver's floor mat, I was concerned of an extra charge being attributed to me. I treated this vehicle like my own, and returned it in much better condition than received. (And I have $45 in car was receipts to prove my claims are valid.)
Rated #2
Thrifty
6.5 Good (102 reviews)
1 location in Asheville Regional Airport
Thrifty
Locations in Asheville Regional Airport
  • 6.5
  • 6.9
  • 6.5
  • 6.1
  • 6.8
Recent reviews
4.0 Okay2022 Jan 07
the guy at the desk was so kind, and he did everything he could to help, but the vehicle i rented and was guaranteed was not there. waste of time and money.
1.9 Horrible2021 Jul 13
No car was available. We waited for 1.5 hours and eventually had to rent a car from another company.
10.0 Excellent2021 May 16
Everything went smoothly
2.0 Mediocre2021 Mar 01
The staff at the airport was uncooperative and when I asked if I could change the drop off location the person at the counter made a point to be short and was not helpful. I also asked about adding another driver and he seemed annoyed at my questions. Because of this I canceled my reservation and booked at the counter next door. He told me that I would still be charged for the day if I switched in a manner that was intended to scare me than in making any effort to be helpful. but once I made the other reservation he was able to refund my money.Better customer service at the counter.
10.0 Excellent2021 Jan 03
Experience was great.
2.0 Mediocre2020 Sep 09
Nothing.They could have had a car. Some car. They did not. There were no cans or Uber's. So I was stranded at the airport. Thanks thrifty! Go fu k yourselves
8.0 Excellent2020 Aug 11
Staff was great! Second time we have rented from the same location. Got the managers special which at first was a shock...not a car but a truck!! That was the only vehicle they had available. I use a cane and had to step on my suitcase to get into the vehicle. Ended up being a very comfortable ride and so easy to drive. It ended up being a great ride with grand kids too!
2.0 Mediocre2020 Jul 24
Car was filthy and stinky - still had trash from prior renter. Ugh. Tire needed air.
3.6 Mediocre2020 Jun 19
The staff was pleasant at pick up. Although I did not get the car I expected, I was thankful I got a car because other travelers who reserved a car ahead of time were told, there were no cars left????I chose to reserve a car that was listed as managers special, and was under the impression that I would get at least a intermediate size car, I got I dirty Ford Focus, looked like it had not been sanitized and the carpet was dirty under the seats, center console was dirty, but since the counter agent was saying that was all they had available, unless I wanted to pay more - what recourse did I have?
10.0 Excellent2019 Nov 30
so easy to pick up and return at this airport location. love asheville!
Rated #3
Enterprise
8.5 Excellent (70 reviews)
1 location in Asheville Regional Airport
Enterprise
Locations in Asheville Regional Airport
  • 8.6
  • 8.7
  • 8.6
  • 8.3
  • 8.2
Recent reviews
10.0 Excellent2022 Mar 17
I wish renting a car was not so expensive these days, however we had an impeccable rental experience from the pick up to the drop off. As you may be aware I also got an upgrade, I was super stressed about needing a 4 x 4 with the winter weather that was happening just before we were landing - I even called customer service to try to figure out how to do that but amazingly got a 4 x 4 even though I hadn’t booked one. Needless to say the weather wasn’t as bad as would have been imagined, our rental was perfect. Thank you so much, we will be back
10.0 Excellent2021 Nov 15
Everything was fine.
10.0 Excellent2021 Jul 27
Car was clean and ready at pickup time..perfect!
6.0 Good2021 Jun 04
The car was comfortable. Got upgraded to a larger car for free which was nice.The car reeked of smoke even though there were “No Smoking” signs listed in the vehicle. When pointed out to a staff member, the reply was, “it happens, we don’t have control over that.” Not great. Also, there was no one at the Enterprise pickup counter. Took a long time to get ahold of a staff member for pickup.
10.0 Excellent2021 Apr 20
Friendly and efficient, free upgrade
4.0 Okay2020 Nov 08
Too expensive and too long of a wait in Fletcher
9.2 Excellent2020 Oct 31
When I picked up my car, I was offered insurance for the vehicle. Usually I get it, but this time it was ridiculously high! Over $40 per day...which was twice as much as the highest rate I'd paid in the past.
9.6 Excellent2020 Sep 26
Extremely Fast Pickup and Drop off. Less then 5 minutes on each end. Car was basically brand new and very clean.Price maybe. Overall a good experience.
8.0 Excellent2020 Aug 06
Ease of getting the carThe car smelled of someone smoking in it at first
7.6 Good2020 Jun 30
The airport at AVL is small and nice.I understand about the headache Covid-19 has created for all of us. Unfortunately when we got there, they had a Very small sign blocked by a pillar telling folks to merge with all the passengers at the National counter. Well we stood in line for no reason because we had to be at the National line and not the Enterprise line. Then the lady at the counter was nice but appeared she had no clue who we were and why we were there. Anyway, make the signs more obvious or placing them At a better location would help...
Rated #4
Alamo
8.5 Excellent (33 reviews)
1 location in Asheville Regional Airport
Alamo
Locations in Asheville Regional Airport
  • 8.5
  • 8.4
  • 8.5
  • 8.5
  • 8.4
Recent reviews
8.0 Excellent2021 Mar 28
Very helpfull But ......... The vehicle STUNK of cigarettes .The vehicle STUNK of cigarettes . Took 4 days to clear up . Drove with the windows open when ever possible . Wife suffers from Emphysema Very dissapointing
10.0 Excellent2017 Jun 19
Fast and exceptional serviceOur flight was delayed and we got in pretty late. There was one woman working with quite a long line and got everyone in and out quickly with a warm smile and positive attitude. Helped to make a frustrating day so much better. I wish all agents could be like her.
6.0 Good2017 Jun 14
Despite Reservations, Still delay in getting carFree gas for their errorHad reservations but had to wait 30 minutes for my rental which wasn't what I ordered & staff lady was rude(she got overwhelmed b/c many others didn't have their cars ready either)
9.2 Excellent2017 May 10
Pick up and drop off excellentConfusion over who owned the account kayak or me
10.0 Excellent2017 Apr 17
No lines at check in desk pleasant man to help
10.0 Excellent2017 Apr 17
Vehicle and Customer serviceWait to pick up vehicle
10.0 Excellent2017 Apr 10
Great customer service, great price, great car, easy process.
10.0 Excellent2017 Mar 29
Everything was efficient and staff courteous .Nothing
4.0 Okay2017 Mar 21
get it togetherleaking tire needed to be filled with air every day- who sends a car out with a tire that leaks, given that the car itself gives an error message when it was turned on. inside of windows was filthy- had obvioulsy been wiped with a dirty rag. i could barely see - had to stop and buy glass cleaner
10.0 Excellent2017 Feb 24
Great service!I Liked the fast and friendly service they gave me at the Asheville Airport!
Rated #5
Avis
7.9 Good (33 reviews)
1 location in Asheville Regional Airport
Avis
Locations in Asheville Regional Airport
  • 8
  • 8
  • 7.9
  • 7.6
  • 7.7
Recent reviews
6.0 Good2022 Feb 28
I returned the car 10 minutes late, I was another full day. I was told by an avis phone rep that I would not be charged for the full day they added to my charges, the charge has not been refunded.
6.0 Good2022 Feb 14
The good: Our plane got in hours late and the Avis employee stayed until everyone was able to pick up their car, very late into the morning (1-2am). Thank you! Constructive: The car wasn’t clean, windows were full of handprints and there was no one to check the car out when we left. We noticed damage to the car when we picked it up and can only hope that they don’t think that we did it. My guess is that they’re just understaffed and trying their best. Having rented many cars during the pandemic, this was the first poor experience I’ve had and the first time renting from Avis.
10.0 Excellent2022 Jan 16
Rental was excellent
2.0 Mediocre2021 Nov 04
We booked the car for a week but our plans changed so we tried to modify the booking prior to arriving. We were unable to modify the reservation. When we arrived at the airport we were told they could not modify the reservation for us but it could be done when we returned the car. The car was dirty and smelled of cigarette smoke. The next day we tried to return the car and there was a line of people all the way to the baggage claim (only at Avis, not a single person in line at any of the other car rental counters). I waited in line as long as I could, it was barely moving, and my husband was calling from the terminal there were police everywhere and he was not allowed to wait for me any longer. I went to the front of the line looking for a key drop box. There wasn't one so I handed the key to the rep who was with another customer. We arrived home and called Kayak and Avis to get the charge refunded from the credit card. One rep hung up on us. Both companies told us it was the other company who was responsible for refunding us and nothing could be done to modify the reservation now. Only at that counter when returning. Ridiculous. After wasting at least 2 hours of our time and ruining our morning plans we finally got an answer that we would be charged nearly $300 for less than 24 hours of using this smelly, dirty, Kia vehicle. The rep was unable to tell us what the breakdown was for these charges and we would get a receipt emailed to us from Avis with the breakdown of the charges, which never arrived (shocker). The WORST car rental experience we have EVER had. We book from that airport all of the time -- never a single problem changing our reservation with the other car rental places. We will NEVER EVER use Avis again. THE WORST CUSTOMER SERVICE EVER. They shouldn't even be in business SHAMEFUL
10.0 Excellent2021 Jul 30
Great customer service at both pick up and drop off.
4.0 Okay2021 May 26
Friendly front desk lady.Someone was supposed to meet us at the car, he didn't and we found him wondering around the rental garage. Car was dirty inside and out, AIR CONDITIONING didn't work and only found that out the next day when it was 95f outside. Literally miserable driving around in it. No directions to drop off in Fayetteville, NC. No pre inspection so i filmed everything to make sure i wasnt blamed for how dirty the car was, even AFTER i paid to run it through a car wash. You think covid times would ensure a clean inside but finger prints everywhere, on the screen, dirt in the back seat, just gross.
6.0 Good2019 Jul 06
Pickup in Fletcher was simply a disaster. No customer service, 60 minutes wait with only 3 other customers in front of us. Still Not sure if it was such poor lack of experience or inability to perform...? To top it of, attendant brings a car over for ‘easier’ access and brings the wrong car.Providing experienced employees or ones who are capable of performing simple tasks... Very very poor pickup experience.
10.0 Excellent2017 May 20
One wayBargain. Flight would of been $400. Was able to rent at Avis and trip total was less than $100. Great Deal!
10.0 Excellent2017 May 04
quick and easydropped off at an odd time so I had to go inside with the keys to turn the car in, not a big deal - its 30 feet from the parking lot.
10.0 Excellent2017 Mar 01
Easeof pickup and price . Free upgrade was nice.Drop-off location not well marked. More or larger signage would help.
Rated #6
Dollar
6.9 Good (64 reviews)
1 location in Asheville Regional Airport
Dollar
Locations in Asheville Regional Airport
  • 7.3
  • 7.1
  • 6.8
  • 6.5
  • 6.8
Recent reviews
2.0 Mediocre2022 Mar 29
They say a car is reserved but they are actually overbooked and no car is available anywhere. We couldn't even get an uber.
2.0 Mediocre2021 Oct 25
Terrible experience. They didn’t have the car I booked and charged me more for the car I got. Very expensive for the value.
1.9 Horrible2021 Jul 20
The dollar representative left before our plane landed although representatives for other rental companies waited for their customers to arrive. Horrible customer service. You have some nerve asking for my review. Another rental company helped us out by providing us with a car although we didn’t have reservations with them. Their service was impeccable!
2.0 Mediocre2020 Sep 09
NothingAfter booking this with KAYAK, I show the confirmation number at the counter, and they tell me there are no cars available at all, and that the reservation system doesn’t work same day.
10.0 Excellent2020 Jun 08
Great customer service
4.0 Okay2019 Dec 31
My reservation was given away. Had to wait 2 hours in line for a car that cost half the price i paid for beforehand
8.8 Excellent2019 Nov 30
Great truckDaily rate too high
10.0 Excellent2019 Oct 17
The car I had reserved had a flat tire so they gave us a different car that was very nice. Drop off was fine - we figured it out even though there was no staff in the garage.
8.4 Excellent2019 Aug 01
Quick pick up and drop off.
7.6 Good2019 Aug 01
Easy pick up and drop off at both Asheville and August airports. Friendly staff.When I asked the person at the desk if I had to have the car back by a certain time, he said it was a 24 hour rental so I had until the next day. Since I had put in a time when I booked it Dollar was expecting it in Augusta that evening and I was charged a late fee. Eventually they waived the fee.
Rated #7
Hertz
6.8 Good (42 reviews)
1 location in Asheville Regional Airport
Hertz
Locations in Asheville Regional Airport
  • 7.5
  • 7.2
  • 6.4
  • 6.5
  • 6.9
Recent reviews
2.0 Mediocre2022 Jan 19
They did not have ANY cars available despite having a reservation
2.0 Mediocre2022 Jan 19
This site reserved me a rental and took part of payment even though actual rental location was out of cars. I got charged but was stranded without a vehicle. Won't use this site again nor will I encourage others too
5.9 Okay2021 Oct 18
I have yet to receive a receipt closing out my rental. Had to pay a fee to re-schedule my pick-up time.
1.9 Horrible2021 Oct 04
They gave my car away and left me stranded. Ending up paying a ton of money for cabs.
1.9 Horrible2021 Aug 10
The man that handled the rental was nice and professional but was put in a horrible position by having no help and was taking about 20 minutes with each client and there was a long line. Seemed that most of the passengers from my flight rented planes. It was a very long exhausting wait in line. There was no one there to show you how to even use the vehicle or do a walk around.
1.9 Horrible2021 Jul 31
By the time I got to the counter no vehicles were available. Extremely bummed since I had a reservation.
8.0 Excellent2021 May 13
VERY friendly staff. Vehicle upgrade was excellent.Way too expensive.
2.0 Mediocre2021 May 09
Staff in Asheville was terrible. They ended up giving us the wrong car and we only found it out when we dropped it off in Jacksonville. Staff in Jacksonville as almost as bad. The car was also not cleaned before. Someone's old coke can was left in the car.Whatever you do, make sure you get a PAPER contract when you pick up your car. They said we didn't need one in Asheville and they just emailed it to us, but once we got to Jacksonville, Hertz acted like we should have had one and they treated us as if we were the problem with it not being there.
10.0 Excellent2020 Dec 25
Could not have been easier all the way around from staff at the counter to the car itself.Not a thing.
10.0 Excellent2020 Nov 10
Staff. Car.
Sunnycars
2 locations in Asheville Regional Airport
Sunnycars
Locations in Asheville Regional Airport
Recent reviews
Easirent
1 location in Asheville Regional Airport
Easirent
Locations in Asheville Regional Airport
Recent reviews
National
1 location in Asheville Regional Airport
National
Locations in Asheville Regional Airport
Recent reviews
456 travelers who rented a car in Asheville Regional Airport gave the car agency they used an average rating of 7.6

Car rental locations at Asheville Regional Airport

Good to know

Most popular agency

Alamo

Most popular car type

Mini

Average price

₪109/day

Good deal

₪109/day

Top tips for renting a car at Asheville Regional Airport

  • By booking a car rental at Asheville Regional Airport, you will be provided with a convenient and reliable mode of transportation for traveling throughout the city. While Asheville does have its own local bus system, driving is still typically one of the best ways to get to your destination, as it will allow you to stick to your own schedule. Plus, an Asheville Regional Airport car rental will make it easier to move around with cargo, whether it be luggage or sports equipment.
  • Depending on what your personal preferences are, there are a few different models for you to choose from for your car rental at Asheville Regional Airport. If you will be traveling with several other passengers, consider booking a spacious SUV. Those that want to travel in style can always opt for a luxury or premium vehicle instead. To help stick to a budget, you can choose an economy model.
  • If you are ready to return your car rental at Asheville Regional Airport, you are simply required to bring it back to the location where you first received your vehicle. Every rental company that has a branch at the airport stores their fleet directly on airport property, making it easy to return your vehicle before a flight. As you are picking up your car, make sure to remember where your rental company specifically stores its vehicles.
  • Asheville is a popular city amongst both tourists and business travelers, so it is not uncommon for its roads to be busy. If you want to make sure that you don’t end up in a traffic jam, try to pick up and return your car rental at Asheville Regional Airport around rush hour, which generally occurs between the hours of 7 and 9 am and 5.30 and 7.30 pm. Some roads are known for being particularly congested, and these include Interstates 25, 40, and 240.
  • 25% of our users found rental cars at Asheville Regional Airport for ₪109 or less
  • Book your rental car at Asheville Regional Airport at least 2 weeks before your trip in order to get a below-average price

FAQs about renting a car at Asheville Regional Airport