Car Rental at Charlotte Douglas Airport from ₪132/day

Chevrolet Cruze

or similar MEDIUM

₪143/day

Chevrolet Malibu

or similar LARGE

₪155/day

Nissan Pathfinder

or similar SUV

₪252/day

Chevrolet Equinox

or similar SUV

₪191/day

Best rates found by KAYAK users in the past 48 hours.

Travelers can avoid the inconveniences of public transportation by booking a car rental at Charlotte Douglas Airport. While the CATS bus will drop you off in Charlotte's center, they will not get you to a specific destination. Rental vehicles suit travelers who wish to explore sites within and around Charlotte city. Taxis or shuttles transport travelers to specified destinations but are relatively expensive when one needs to visit more than one popular site. Additionally, with a rental, travelers do not have to stress about bulky baggage or too much luggage, instead of in public transportation means, which sometimes have luggage limits.
A shuttle is unnecessary to get to the rental desks at the rental car center since it is within walking distance. Walk past the baggage claim area, and once you are outside, walk across the crosswalk. Multiple car rental agencies, including Enterprise and Avis, have desks on the second floor. Rental vehicles tend to be in high demand because they are convenient and offer flexibility and booking a car before arriving at Charlotte Douglas Airport is highly recommended. A reservation guarantees a traveler a vehicle and ensures they will be out exploring the fascinating sites Charlotte city offers a few minutes after landing.
Finding the return location for the rental is easy, but travelers must ensure the car is brought back in pristine condition. Each rental agency has a designated returns area indicated to make it easier to locate. Directions to the drop-off area are marked all along the airport's road past the hourly deck's entrance and up to the specific returns area, which has its entrance to the left. After dropping off the vehicle, travelers should exit the deck by taking an escalator or elevator to the second level then go across the bus crosswalk to arrive at the terminal.
Picking up a car rental at Charlotte Douglas Airport is more manageable towards the week's end, particularly over the weekends. Travelers scheduled to fly out on an early morning flight should ensure they bring back their rental early in the morning when traffic is slow-moving. Traffic congestion into the bustling airport is also worse in the evening because of heavy traffic, so renters should arrive before 4 pm to avoid returning the rental when Charlotte Douglas Airport car rental offices are not open.
Book your rental car at Charlotte Douglas Airport at least 6 days before your trip in order to get a below-average price

What are the recommended car models for Charlotte City?
If you stay within the city, the sporty convertible is an ideal choice since the climate is perfect for a cruise down the busy streets. However, if you are looking to venture out into areas outside the city on rough terrain, consider renting an SUV with top rental brands like Avis.
Which car rental agencies at the easiest at CLT?
Travelers in a rush to depart from the airport immediately after landing should consider getting the convenient Fastbreak program offered by Budget. This service, provided from the third floor of the parking garage for rental vehicles, ensures you do not waste time at the rental counter.
What kind of amenities does CLT's rental car center offer?
CLT's rental car center comes with a covered garage for each agency to shelter the vehicles from harsh climatic conditions. On the third level of the facility, which houses the rental companies, are restaurants. Travelers who may want to use the nursing room, chapel, or lounge on the third floor of the parking deck should take an elevator from the ground floor where all the rental desks are situated.
What type of documentation is required to rent a car at CLT?
Anyone over twenty-one years can rent any vehicle type from a car rental at Charlotte Douglas Airport. A valid driver's license is a mandatory requirement for one to qualify to rent any car. Travelers should make payments with a debit or credit card.
What is the best rental car company at Charlotte Douglas Airport?
Based on ratings and reviews from real users on KAYAK, the best car rental companies at Charlotte Douglas Airport are Alamo (8.2, 116 reviews), Dollar (6.6, 179 reviews), and Budget (6.5, 146 reviews).
Which car rental companies will pick you up at Charlotte Douglas Airport?
Car rental companies that offer shuttle or pick-up services from Charlotte Douglas Airport to off-airport locations include Ace, Advantage, Airport Van, Alamo, Avis, Budget, Dollar, Enterprise Rent-A-Car, Europcar, and Hertz.

Alamo

8.2

Very good

114 reviews

Cleanliness

8.1

Comfort

8.5

Pick-up/Drop-off

8.3

Value for money

7.8

One location in Charlotte Douglas Airport

Locations in Charlotte Douglas Airport

5489 R C Josh Birmingham Pkwy

+1 844 366 8844

Monday	04:00 - 23:5900:00 - 01:45
Tuesday	00:00 - 01:4504:00 - 23:59
Wednesday	00:00 - 01:4504:00 - 23:59
Thursday	04:00 - 23:5900:00 - 01:45
Friday	04:00 - 23:5900:00 - 01:45
Saturday	00:00 - 01:4504:00 - 23:59
Sunday	04:00 - 23:5900:00 - 01:45

Filters

Reviews

2.0 Poor

Jul 2024

There weren't any cars available for pickup and the woman that worked there was very rude about it.

2.0 Poor

Jun 2024

Waited over an hour in line to find out they need 2 photo id’s which I didn’t have but 1. No car…

2.0 Poor

Jun 2024

Horrible, they did not honor my reservation and my family was stranded.

2.0 Poor

May 2024

They required 2 forms of photo idea (not warned ahead of time) because I booked within 24 hours. Never seen this in my life after hundreds of rentals. Everything else was sold out and i took a $200 uber instead.

8.0 Very good

May 2021

Pros:

Staff was relatively friendly and helpful, vehicle was excellent.

Cons:

The vehicle was not waiting for us when we arrived. We had to wait over 30 minutes for a vehicle to arrive at the facility. Communication of this was poor as we were told the wait would be only 10 minutes and I believe we were not immediately notified when our vehicle was ready.

4.0 Mediocre

Apr 2021

Cons:

When we picked up the vehicle it only had 1/4 of a tank of gas so we had to wait 20 minutes for them to go put gas in it. When we returned the vehicle we stopped about 20 minutes from the city to fill it up and we were still charged for 3 gallons of gas at 10.00 a gallon, which is absolutely ridiculous.

Dollar

6.6

Okay

173 reviews

Best rated

Cleanliness

7.4

Comfort

7.3

Pick-up/Drop-off

6.6

Value for money

6.5

One location in Charlotte Douglas Airport

Locations in Charlotte Douglas Airport

5489 Josh Birmingham Parkway

+1 866 434 2226

Monday	06:00 - 23:59
Tuesday	06:00 - 23:59
Wednesday	06:00 - 23:59
Thursday	06:00 - 23:59
Friday	06:00 - 23:59
Saturday	06:00 - 23:59
Sunday	06:00 - 23:59

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Reviews

2.0 Poor

Jul 2024

When we were near the end of a grueling day of international travel and east coast travel delays, Dollar accepted reservations for a car to help us complete a trip after we missed a connection. When we arrived at the connecting airport, we left the secured area to get the rental car to continue our trip. We were informed at the counter they had no cars available, nor did any other rental car companies at the airport. After an enlightening discussion about the DEFINITION OF THE WORD "RESERVATION" a la Seinfeld, we made our way back to the terminal to sleep on the floor since there were no hotel rooms available, either. After we stood in line at security for an hour, TSA abruptly closed for the night, leaving hundreds, potentially thousands, of people stuck between the curb and security with no services other than restrooms. Many people were crying because they were missing late night flights. After sleeping on the floor in the security corral, we finally got back through TSA to wait several more hours for our rebooked flight. Why do I BLAME DOLLAR for this nightmare? Because if they hadn't LIED ABOUT HAVING CARS AVAILABLE AND ACCEPTED RESERVATIONS, which we thought solved the problem, we wouldn't have had a travel experience so bad we are canceling all plans including Dollar, the airport, and the airline.

2.0 Poor

Jul 2024

Waiting for someone to respond/rectify as to why I got double charged.

2.0 Poor

Jul 2024

Despite having a confirmed reservation, when I arrived at the counter I was told then had no cars available until the next day

10.0 Wonderful

Jul 2024

Great experience, good vehicle. Only issue with driving is the lane assist that kept popping up. Disabled it but still had some issues. Overall good.

2.0 Poor

Jun 2024

Deceitful billing. No support.

2.0 Poor

May 2024

Although I made a reservation, when I got to the desk they had no record of it and were actually out of cars.

Budget

6.5

Okay

140 reviews

Cleanliness

6.6

Comfort

7.2

Pick-up/Drop-off

6.6

Value for money

6.3

One location in Charlotte Douglas Airport

Locations in Charlotte Douglas Airport

5489 Josh Birmingham Parkway

+1 704 359 5701

Monday	00:00 - 01:4505:00 - 23:59
Tuesday	00:00 - 01:4505:00 - 23:59
Wednesday	05:00 - 23:5900:00 - 01:45
Thursday	00:00 - 01:4505:00 - 23:59
Friday	05:00 - 23:5900:00 - 01:45
Saturday	00:00 - 01:4505:00 - 23:59
Sunday	05:00 - 23:5900:00 - 01:45

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Reviews

2.0 Poor

Jun 2024

Awful, waited in line in the parking garage for 1.5 hours before I was able to get my car. Will never use budget again.

10.0 Wonderful

Jun 2024

The car still had some crumbs and dirt in it after being cleaned but overall it was great!

2.0 Poor

May 2024

They did not have the vehicle I reserved so there was nothing for me to rent.

2.0 Poor

Apr 2024

Car smelled like cigarettes. Was given to me missing a quarter tank of gas. The AC did not work

8.0 Very good

Mar 2024

The staff member who helped me obtain my vehicle was terrific. The only complaint I have is that I specifically reserved a mini van for a noon pick up. When I got there, none were available. Then why bother? So I agreed to a large SUV. When I went to the deck to get in the vehicle, another customer was about to drive off in it. He too had been assigned the same vehicle. I went all the way back to the counter and by the time I got there, a minivan had been cleaned and was available. If it weren't for the exceptional customer service I received from the desk staff, I would have had a much worse attitude.

6.0 Okay

Mar 2024

The first vehicle they gave us, when we went to get it, the key was missing, so we had go through the whole process again. The second vehicle we got from the time of pickup reminded us constantly that it was in need of an oil change. This was a bit alarming as we didn't know how long we could travel until it might become an emergency issue.

Hertz

6.0

Okay

110 reviews

Cleanliness

7.0

Comfort

6.8

Pick-up/Drop-off

6.1

Value for money

6.0

One location in Charlotte Douglas Airport

Locations in Charlotte Douglas Airport

5489 Josh Birmingham Parkway

+1 704 359 0114

Monday	00:00 - 01:4506:00 - 23:59
Tuesday	00:00 - 01:4506:00 - 23:59
Wednesday	06:00 - 23:5900:00 - 01:45
Thursday	06:00 - 23:5900:00 - 01:45
Friday	00:00 - 01:4506:00 - 23:59
Saturday	00:00 - 01:4506:00 - 23:59
Sunday	06:00 - 23:59

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Reviews

2.0 Poor

Jul 2024

We weren’t able to get the car. When we got there to pick up the vehicle, my husband was told that there was no car available for him to rent.

2.0 Poor

Jun 2024

I checked in on the Hertz app. I could select a car on the app. Went to 3 different lines to find a person with access to select a car. Had to provide DL and Credit Card again even though I had already uploaded in the app. Went out to get my car. 4th line. They changed me to another car to speed up my wait. Went to the gate to get out. 5th line. My reservation was cancelled given I was not assigned the different car in their system. Turned away from gate as a result. Had to go back inside to get a new reservation. 6th line. Picked up the same car and waited in line at the gate a second time to leave. 7th line. I promise I am not over exaggerating my experience. Very frustrating.

2.0 Poor

May 2024

Hertz messaged me that they didn’t have my car, which I had confirmed and checked in for, and after that notification they made me stand in line 25 minutes at their desk to be told I couldn’t get any refund. I looked for a way to contact Kayak for a refund, and there was no contact info anywhere on Kayak’s web site. So never again, Hertz and Kayak.

6.0 Okay

May 2024

There wasn’t anyone at the desk when I returned the vehicle, which is understandable considering ILM is a small airport and I arrived at 5am. But when I called later that day to ask about if they had processed the car back in the system and what the final price would be, the person on the phone was almost clueless and offered very little help. Only telling me that it’s a “corporate rental” and they don’t know anything regarding final costs. Super unsatisfactory and ambiguous answer.

2.0 Poor

May 2024

Hertz would not honor my reservation and left me stranded and unable to get home.

10.0 Wonderful

Mar 2024

Ron, the person who took me to my car was very personable. I was given an Avis Car & had to return for a Hertz car. That was acceptable and the lady who checked me out of the garage said she'd give me a fuel voucher for my inconvenience & to return the car as close to empty as possible. I didn't have any notation on my slip so I returned it full as I didn't want to pay $10+/gallon to fill it up.

Avis

6.8

Okay

33 reviews

Cleanliness

7.2

Comfort

7.2

Pick-up/Drop-off

6.6

Value for money

7.0

One location in Charlotte Douglas Airport

Locations in Charlotte Douglas Airport

5489 Josh Birmingham Parkway

+1 704 359 5700

Monday	00:00 - 01:4505:00 - 23:59
Tuesday	00:00 - 01:4505:00 - 23:59
Wednesday	05:00 - 23:5900:00 - 01:45
Thursday	05:00 - 23:5900:00 - 01:45
Friday	05:00 - 23:5900:00 - 01:45
Saturday	05:00 - 23:5900:00 - 01:45
Sunday	00:00 - 01:4505:00 - 23:59

Filters

Reviews

2.0 Poor

Jun 2023

It was horrible…I will never rent from Avis again… they used to try harder…now they dont even try

8.0 Very good

Jan 2021

Cons:

Did not like the Tacoma, it was stuck in 4wd at first, and just drove like a brick, should have gone with the ranger.

3.6 Poor

Nov 2020

Cons:

Could not choose type of car. Was billed a $49.95 refueling surcharge upon return even though I returned the car with the tank full after filling up less than 2 miles from the return point.

8.0 Very good

Feb 2020

Pros:

The staff was friendly and nice, especially at the drop off in Roswell, GA

Cons:

While the car I got was technically an upgrade and very nice, I would have preferred to get the smaller car I originally reserved.

9.6 Wonderful

Dec 2019

Cons:

My car was missing its set of primary keys, so I didn't have any automatic locking /unlocking features

4.4 Mediocre

Oct 2019

Pros:

Customer service at pick up was great but the line was over 45 min long, not enough customer service reps were working.

Cons:

I reserved a VW Jetta or “similar” and got a 2 door camaro that was terrible. The line was way too long to wait in it again to try to change cars.

Sixt

6.4

Okay

34 reviews

Cleanliness

7.8

Comfort

7.1

Pick-up/Drop-off

6.5

Value for money

6.9

One location in Charlotte Douglas Airport

Locations in Charlotte Douglas Airport

5489 Josh Birmingham Parkway

+1 888 749 8227

Monday	06:00 - 23:59
Tuesday	06:00 - 23:59
Wednesday	06:00 - 23:59
Thursday	06:00 - 23:59
Friday	06:00 - 23:59
Saturday	06:00 - 23:59
Sunday	06:00 - 23:59

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Reviews

10.0 Wonderful

Jul 2024

Everything was great! Alice at that front desk was very nice and helpful. I will definitely rent through them again.

2.0 Poor

Jul 2024

The reps at Charlotte airport tried to give me another vehicle because they wanted to use me to drive it back since it was a one way rental. The ‘rep’ at Baltimore airport at check-in was extremely rude and disrespectful. I report this and they never addressed any of this.

10.0 Wonderful

Jun 2024

Fantastic pickup experience, all staff at pickup were amazing. Drop off was a cynch, and the car was exceptional.

10.0 Wonderful

Nov 2023

Hey I’ve always seen this company sitting on the side and just thought, they probably want an arm and a leg for one of those nice cars. I drive a BMW 4 series and once you’ve drove luxury, it’s hard to go back. The price was lower than if I went and rent a Nissan Altima, crazy right. Maybe they had a special or just the timing was right. I like what I got and got a real experience.

2.0 Poor

Sep 2023

When I first tried to book, they allowed me to go through the whole process and then told me there were no cars available. I tried again for a different car and was able to get one. I went to pick up the car and the woman at the counter told me that even though I had a reservation, if it was made that same day there were not any cars available. Then after she actually looked, she told me that my reservation was actually available but there were actually two under my name. I told her I was told that the first one didn't go through because there were no cars available at the time. Then she tried to upsell me on insurance I didn't need and intimidate me with fear tactics about what could happen if I didn't get the insurance. After all that I finally got the car. The car was mostly clean. It had some minor seat stains but it was a good experience. Then at the end of the trip I saw that SIXT charged my card twice, once for the actual rental and once for the one THEY canceled. I called them to dispute the charge and they told me they never actually canceled it, even though when I tried to book they told me there were no cars available. So SIXT charged me for a car they never had that I never rented.

10.0 Wonderful

Sep 2023

Great service

Advantage

10.0

Wonderful

1 review

Cleanliness

10.0

Comfort

10.0

Pick-up/Drop-off

10.0

Value for money

10.0

One location in Charlotte Douglas Airport

Locations in Charlotte Douglas Airport

5501 Josh Birmingham Parkway

+1 704 395 9983

Monday	05:00 - 23:59
Tuesday	05:00 - 23:59
Wednesday	05:00 - 23:59
Thursday	05:00 - 23:59
Friday	05:00 - 23:59
Saturday	05:00 - 23:59
Sunday	05:00 - 23:59

Payless

8.0

Very good

1 review

Cleanliness

8.0

Comfort

8.0

Pick-up/Drop-off

8.0

Value for money

8.0

One location in Charlotte Douglas Airport

Locations in Charlotte Douglas Airport

3315 Scott Futrell Drive

+1 704 399 7167

Monday	09:00 - 21:00
Tuesday	09:00 - 21:00
Wednesday	09:00 - 21:00
Thursday	09:00 - 21:00
Friday	09:00 - 21:00
Saturday	09:00 - 21:00
Sunday	09:00 - 21:00

Enterprise Rent-A-Car

6.1

Okay

18 reviews

Cleanliness

7.1

Comfort

6.8

Pick-up/Drop-off

6.5

Value for money

5.6

One location in Charlotte Douglas Airport

Locations in Charlotte Douglas Airport

5489 R C Josh Birmingham Pkwy

+1 704 359 8884

Monday	00:00 - 01:4504:00 - 23:59
Tuesday	04:00 - 23:5900:00 - 01:45
Wednesday	00:00 - 01:4504:00 - 23:59
Thursday	00:00 - 01:4504:00 - 23:59
Friday	00:00 - 01:4504:00 - 23:59
Saturday	04:00 - 23:5900:00 - 01:45
Sunday	04:00 - 23:5900:00 - 01:45

Filters

Reviews

8.0 Very good

Jul 2024

Better price

2.0 Poor

Jul 2024

Awful.

2.0 Poor

Jun 2024

I had initially reserved a car June 14 of June 17, upon arriving they charged me an extra amount of money for the 17th when in fact I already paid the bill in full. Upon returning the rental in California Ontario international airport they increased the amount which is completely absurd.

2.0 Poor

May 2024

While I was able to make a reservation online. When I left the airport to pick up the car. The person at the Enterprise desk informed me that they had no vehicles available. This resulted in me being stuck outside security at the airport all night. If I had known no rentals were available, I would never have left the airport.

8.0 Very good

Apr 2021

Cons:

Too expensive

6.0 Okay

Mar 2021

Cons:

The vehicle should have been a lot cleaner, both inside and out.

Ace

4.9

Mediocre

21 reviews

Cleanliness

4.5

Comfort

5.1

Pick-up/Drop-off

5.1

Value for money

5.1

One location in Charlotte Douglas Airport

Locations in Charlotte Douglas Airport

4901 C Wilkinson Blvd.

+1 877 219 9192

Monday	08:00 - 20:00
Tuesday	08:00 - 20:00
Wednesday	08:00 - 20:00
Thursday	08:00 - 20:00
Friday	08:00 - 20:00
Saturday	08:00 - 20:00
Sunday	08:00 - 20:00

Filters

Reviews

4.0 Mediocre

Jul 2024

Shuttle experience was good; not long to wait. Once on site of rental car, service was mediocre. Rep treated us like we were trying to take advantage and he kept repeating the policy even though we were not arguing the fact of paying extra fees. He just didn’t have the best customer service attitude. He chose the worst car when he found out it was a one-way rental; the car was missing a hubcap and was not the best comfort ride in the interstate.

2.0 Poor

Jul 2024

Will never use Ace again. I called to get a shuttle to pick me up and the gentleman repeatedly hung up on me or couldn’t explain where I should get the shuttle. He then proceeds to tell my husband, who was finally able to get some information from him after he repeatedly hung up on me, that there are no cars available and we would have to wait for two hours. We never got a car with Ace and I never will in the future. We used another company with far better service.

8.0 Very good

May 2024

Only issue was the car class I purchased was not originally provided, but the wonderful lady at check-in remedied the situation immediately. Wasn't her fault - the computer information did not match my reservation. She was great and all went seamlessly thereafter.

10.0 Wonderful

May 2024

Staff member Kaja was extremely helpful and addressed my questions with thorough answers. Kaja made it a pleasant renting experience!! Please acknowledge her support efforts.

2.0 Poor

Mar 2024

I am dissatisfied with ACE. Upon arrival at the airport, I requested a shuttle from ACE, only to be informed that they were fully booked and unable to accommodate me, despite my February booking and confirmation number. This left me feeling upset, and as a result, I will not be booking with ACE again. Yia Vue

2.0 Poor

Feb 2024

Terrible rental agency. Minimal cars. Downsized my reservation. Charged me my deposit of $500 saying I went out of their area. Nothing in contract about reservation areas. Poor attitude at the counter. Will never rent there or recommend to anyone.

Easirent

3.0

Poor

26 reviews

Cleanliness

4.1

Comfort

4.8

Pick-up/Drop-off

2.7

Value for money

4.2

One location in Charlotte Douglas Airport

Locations in Charlotte Douglas Airport

Charlotte Douglas International Airport

Opening times not available

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Reviews

2.0 Poor

Jun 2024

Save yourself the hassle and just spend the extra money for a known name rental company. Van took forever to come pick up from the airport because they are located off sight. The car was damaged on the front and not just a little ding but noticeable sized dents and scratches. Staff was nice but still not sure if I have been credited my $250 deposit that is due on top of what you pay for the rental.

2.0 Poor

Apr 2024

they added 40% to the bill and called it insurance... I did not want to pay as I have that through my car insurance as well as through my credit card provider. However, I would not be able to pick up the car without paying these additional charges.

2.0 Poor

Feb 2024

There was no way to call the shuttle for airport pickup -- I called at least 6 times and the phone just rings and rings. It took 20 minutes for the shuttle to arrive and take us to the office. Once there, I signed in at the desk but 25 minutes later, my name still hadn't been called. I took a cab back to the airport and got a car from Alamo.

2.0 Poor

Jun 2024

Off airport premises. Closed at 5:45 .our plane landed at 5:19. ON A FRIDAY!! Never connect. Had to find a different rental.

2.0 Poor

May 2023

Had to call twice to get them to answer the phone when I arrived. They said they'd send the shuttle and I'd see it in 10-15 minutes. Waited over 20 minutes, and no one arrived. I tried to call again, and no one answered. Gave them until I downloaded and checked Uber & Lyft to come. They never showed up and I ended up using Lyft to take me to the office and using ride share during my trip.

2.0 Poor

May 2023

good on gas. sticker on windshield blocked some of the driver's view, empty cans in backseat, they demanded proof of my own personal car insurance or buy insurance from them and also demanded to see proof of my flight out BEFORE i could take the car. Nothing about this was on their website. upon return, we called as per instructions but no one picked up for 45 minutes. finally called corporate office and they told me to wait until the shuttle swings by, which it did. I called the rental office once more and FINALLY someone picked up but shuttle took 30 minutes for a 10 minute ride to the airport. At the drop off site, 12 other people were waiting for a ride to their flights. Five of them were in danger of missing their flights and took an uber. Badly run business, intrusive rental criteria, sloppy maintenance to the point of being dangerous (windshield obstruction). We can't recommend using this car rental company to anyone else for any reason, as their service is sub-par across the board.

Economy Rent a Car

3.0

Poor

2 reviews

Cleanliness

4.0

Comfort

3.0

Pick-up/Drop-off

2.0

Value for money

4.0

One location in Charlotte Douglas Airport

Locations in Charlotte Douglas Airport

5401-B Wilkinson Blvd

Opening times not available