Hotels near Charlotte Douglas Airport

Pros: Very nice hotel with an outdoor pool

Cons: I wish there were elevators on the other side of the hotel and the staff during certain times were nowhere to be found. ( I stayed fir 3 nights)

Pros: Cleanliness and staff

Pros: Friendly staff, good breakfast

Cons: Overpriced for a standard room. Older location and needs to be updated. Gym equipment needed to be wiped down and parking lot needed some attending.

Pros: Friendly staff and free airport shuttle.

Cons: Location is close to the airport, but nothing to walk to in the immediate area. Have to Uber or Lyft to places.

Cons: Keep the bar and restaurant open later when there are customers waiting. Adjust your schedule to match unanticipated volume due to flight cancellations. Didn’t hurt me, but you missed an opportunity.

Pros: We had a very late check in, and the woman at the front desk was understanding and amazing. The hotel was clean, easy to navigate and ended up saving us money by leaving our car and just using the shuttle to and from instead of airport parking.

Pros: We arrived very late due to cancelled flight (literally booked our stay from the airplane flight in to CLT). Staff was very accommodating and kind. Hotel was very clean. Dining room/room service closed for the night, but there were microwave meals available, so glad! Staff also offered list of local places sill open for food delivery as another option. They did try to make our stay as good as possible given our travel issues.

Cons: Bed was very firm (too much after sitting in an airplane seat for several hours) and coffee maker was broken. No biggie on the coffee maker, things break and there's coffee in the lobby. First time in a Hilton with such a firm mattress.

Pros: Everyone and everything in the hotel surpassed my expectations

Pros: The staff was super helpful

Cons: N/A

Pros: Friendly, courteous, efficient staff. Meals delivered to room from outside restaurants no delay. Airport shuttle was very convenient.

Cons: Room was comfortable enough but not super comfortable

Pros: Great location

Cons: Forgot to call ylus about the shuttle

Pros: Very clean Staff was very helpful Breakfast buffet was delicious Would highly recommend this hotel

Pros: Proximity to airport...able to get dinner(tho not very tasty) and a beer.

Cons: Did not know that we needed to call for shuttle at airport so waited a long time...

Pros: Everything was nice

Pros: Maria was excellent and so was the driver that picked us up.

Cons: Everything was great

Pros: Staff was great , hotel was clean, breakfast was good

Cons: Indoor pool

Pros: Convenient location close to my job. Also, staff is real friendly and professional. They always remember us whenever we stay at this location. Staff always accommodate us with prefer room stay and make our nights restful. Thanks again and we look forward too staying again.

Cons: Ice machine maker on our floor could of been filled with ice. We had too go to another floor too use the machine. That's all.

Cons: Lack of customer service !!!!!

Pros: Convenient location. Very clean and well kept. Nice size room. Rooms have refrigerator and microwave. Free breakfast with a good number of food options.

Pros: Ok

Cons: Our children were put on separate floor and our key wouldn't access there floor,

Pros: Closeness to airport

Pros: Everything was great

Pros: I left too early for breakfast. The staff was very helpful and I was checking in last minute at night.

Cons: the facilities were a little dumpy but clean. Would have liked better food availability such as fresh salad.

Pros: The modern feel, the fridge in the room, how close it is to CLT Airport. The staff was awesome! They were 100% friendly and professional.

Cons: Some of the hand towels had hair from previous guests. That put us off.

Pros: They call it sandwitch, but it is a burger. Very nice. She warmed it for me w/ the microwave oven. Thanks.

Pros: It’s was clean and had a restaurant and bar for you to enjoy and relax

Pros: Great place to relax before a flight

Cons: Need a lot more service at the restaurant had the bartender handling the whole place. Very slow.

Pros: ?

Cons: few amenities. won't stay again very disappointed

Pros: Beds super comfortable the lobby was extremely beautiful!

Cons: Ppl in the hallway starting at 6:30am talking loud and laughing

Pros: Open lobby and nice entrance concept. Rooms were great and the staff was very helpful.

Cons: All was great!

Pros: Friendly staff, breakfast package.

Cons: Wall is paper thin, noisy.

Pros: Comfort of beds was great. The Lobby was very attractive. Room was clean, but not sound proof.

Cons: Requested additional wash cloth that never came. The ceiling had been repaired at one time for a water leak and needed permanent repair as it was beginning to deteriorate. Had to call about internet access. No one explained about free (unsecured) line vs. premium secured line at a cost. No one fully explained that they would be charging incidentals to credit card just in case. Found a $54.63 charge to my account for nothing that I'd used upon my return home. View was of the rental car lot which was fine except for the fact that the following morning the staff would turn on car alarms to find the vehicles which was very disruptive when trying to sleep.

Pros: One of the nicest Sheraton's I've stayed. Wonderful staff and lovely rooms.

Pros: Staff were outstanding at all times Kudos to hiring management for understanding the importance and knowledge to choose those who know how to deliver excellence! Very nice rooms with comfortable clean rooms. Would definitely stay again and highly recommend!!

Cons: The broken shower head on the Club floor in the room that I was staying in. And I wish i had a patio.

Pros: Very close to airport and hotel shuttle was great.

Cons: Bathroom had water spots and carpet looked dirty.

Pros: Well done lobby area and comfortable rooms.

Cons: Bedroom needed a fridge and breakfast buffet was $14.

Pros: Emma at the counter was great. After a long day in airports she was a friendly face

Cons: I didn't like the super bright lights in the bathroom. They were blinding. The shower was a little dated but ok.

Pros: The stay was fine, and the person who was in the breakfast room was very accommodating. The room was mostly clean.

Cons: They overbooked their bus to the airport, so we had to take a taxi. The room wasn't as clean as I expected, although they were serviceable. They double charged me for the stay: they charged me on booking.com but also charged me the same amount at the hotel without explanation or acknowledgment (only a line item on my credit card). I did contact them via email and through booking.com, and they did indicate that they were refunding this charge.

Pros: Robin, housekeeping manager, Kristian, front desk. Great customer service.

Cons: Need updating

Pros: 24 hour shuttle, close to airport

Cons: Slow checkin. “24 hour” shuttle turned out to be limited. The first several time slots in the morning were full. Had to get up at 3 am, and then the 3:30 shuttle no-showed.

Cons: As I said the room smelled like urine. They were overbooked so had to tough it out.

Pros: I enjoyed the luxury.

Cons: Pricing.

Pros: Comfy beds, spacious room, very clean, close to airport and the shuttle was great.

Cons: Food at the store downstairs was really overpriced (I know all hotels are), out of coffee in the morning when we went to leave

Pros: The room we stayed in was clean, contemporary, and comfortable. The staff was great and the breakfast was delicious! Highly recommend the breakfast add on to your room.

Cons: I asked if we could check out a bit later than 12 and was denied.

Cons: Hotel is under renovation. I arose early to catch a plane and found there was no hot water for my shower. Also, the coffee pot in the room had not been properly cleaned.

Cons: No hot breakfast. I thought that was part of the room payment. No hair conditioner in the bathroom. If there is no hot breakfast then there should be a refund on part of the payment. When I travel I always stay at a Hampton, but the quality seems to be going down.

Pros: Breakfast was great. Rooms were clean and well stocked with towels and wash cloths. More than the normal, which was very nice not having to call for more! Staff was super friendly and quick to check us in and inform us of Amenities. Had pack and play set up and ready for use upon arrival.

Cons: The pool is indoors so it was super muggy and hot inside. Would be nice if there was some air ventilation.

Pros: Loved it

Pros: Nothing

Cons: Poor customer handling by hotel manager/poor breakfast quality &quntity/very limited items in bad conidition.

Pros: The king suite was spacious, luxurious and clean. Everything was top notch

Cons: The morning staff did not cue me for the airport shuttle as they said they would. Did not have as much professionalism as the night staff.

Cons: It was just gross. For example, I took a hot shower and the bathroom doesn't vent well. The steam condensed on the ceiling and in some cases dripped onto the ground. The drips were this incredible yellow buttery mess. One of the most repulsive things I have ever seen in my life. Also it is very close to the airport but it is not possible to walk there, no matter which way you go you'll have to walk on a highway eventually, so you will have no choice but to take a $14 cab. (That's the minimum fare) Also there's a much nicer hotel in the same parking lot, I can't believe I was so stupid.

Pros: The location was wonderful. We went to a Panthers game Friday night and was only a 15 minute drive to the hotel after the game. Even though it was 1 AM when we arrived, the staff was friendly and very helpful. I liked that the hotel had a security guard patrolling the parking lot. Saturday morning we went to the National White Water Center and it was only a 18 minute drive with traffic. Pool and hot tub were nice after a hard day of paddling and rope courses. Our room was quiet except for the occasional plane passing over. Thoroughly pleased with the breakfast options. I would definitely stay here again.

Cons: Hard to find the hotel entrance from the highway since it is part of a thru way from the Mobile gas station. I drove past it twice before I was able to enter.

Pros: I liked all of it. personnel is excellent all around. shuttle readily available. distance from airport is less than two miles. I got a good rate on internet site.

Cons: not a problem for me, but the wake up call were jets from clt flying overhead

Pros: Everyone was extremely nice. Especially the shuttle drivers

Cons: Nothing , short stay just over night

Pros: I loved that it’s always clean I comfortable you feel at home kind of thing complimentary breakfast in the morning we’ll waffles and muffins and juice I absolutely love it

Cons: I have no complaints

Pros: Clean, comfortable, good value

Cons: No shampo, air condition did not work many of the tv stations had no sound. Area was sketchy

Pros: The cleanliness of room

Cons: Low ceiling in the bathroom (shower). The lock on the door gave me issues with closing. The continental breakfast (options) — but I do understand because of the pandemic. The on-site gym (broken machine).

Pros: Close to clt

Pros: We just needed a spot for the night before we caught a flight early the next day. The room was clean and the shuttle service was key! We checked in- crashed- woke up and checked out - the staff made the quick stay painless. Thanks!

Pros: Clean friendly and convenient

Cons: Foam pillows -- too thick.

Pros: Got stuck at CLT due to missed connection; on the plus side it's close to the airport and has a free shuttle ; front desk staff was pleasent; free breakfast was ok but not great

Cons: Room smelled of dampness; beds were lumpy and uncomfortable

Cons: They did not tell us that they were having work done to the cable system and only a couple of Chanel's worked. Also, the toilet would not flush. Wingate Made no efforts to correct either issue.

Pros: Was quick and easy to get to from the airport, especially with a late arrival. Staff was helpful.

Cons: I didn’t like that I was told there were shuttle service to the airport beginning at 5am. The driver didn’t arrive until 5:17. When I talked to the receptionist at the hotel, she had the most unconcerned tone, like he’ll get here when he gets here. This overall behavior is NOT good for those who are trying to catch a flight. Just adds to the anxiety that’s already there trying to get to the airport in time.

Pros: The hotel staff was professional thats what made my stay a 8 other than that management need to change she's horrible.

Cons: The manger Sava was HORRIBLE she charge 2 of my credit card a total of 6 times stated she had to redo my authorization when it was done when I first checked in. One of my words had a lot of ants and it was dirty my the front desk changed the room. Sava gave us the wrong time for the shuttle almost miss my plane.

Pros: The room was very clean. I was on the first level and it was still quiet too. Very spacious room.

Cons: The front desk attendant was short. Was not pleasant and did not smile. She had so much sass and I was already having a bad day.

Pros: Plenty of space

Cons: Neighbors were smoking marijuana and it made our room smell like it

Pros: Cleanliness and Service!!!

Cons: We chose this specific hotel because it "provides" an airport shuttle; HOWEVER, when we asked the front-desk lady about the shuttle, she said that the shuttle services begins at 6:00 am. Our plane left at 5:50 am! We had to spend Taxi money, which we did not budget for. This a clear example of an illegal "Bait & Switch" practice!!!

Pros: Their shuttle was quick and convenient. There were delivery menus available for hungry late arrivers.

Cons: We experienced no problems during our stay.

Pros: Location to the airport. Attentive staff. Airport shuttle service

Cons: Room needed maintenance. Smoky smell in the corridors.

Pros: Large, clean rooms. Room has refrigerator, AC/heater unit worked well, bathroom was updated and clean. No weird smells. Breakfast was more than just continental (eggs, sausage, grits, cereal, breads, fruit, etc)

Cons: Weird light switches in the rooms, not very bright.

Pros: The staff was spectacular. The lady at the front desk even printed out a list of local restaurants. She said she asked locals specifically what the best spots were. That was pretty great. The room was VERY large & clean & the hotel Was very quiet. Another gentleman with a broom rode the elevator down with us & even he was super friendly.

Cons: They didn’t have a hot breakfast…which I don’t eat breakfast anyway, but if ur looking for fresh omelettes or pancakes, maybe plan a breakfast spot

Pros: Great room. Great hot breakfast. Unbelievable service at the front desk. Friendly and warm.

Cons: Nothing.

Pros: Convenient, clean, comfortable. Very accommodating

Cons: James at the front desk is amazing! Phenomenal service!

Cons: The staff was rude. There were no batteries in the remote.

Pros: Great location, free wifi, great free breakfast, clean rooms with comfortable beds, what more could you want?

Pros: The room was just as expected - the same setup as every other Springhill Suites.

Cons: The room was significantly smaller to the point where the pullout sofa could not even be pulled out and hit the tv stand. The room ad a faint odor that my kid made a comment about.

Pros: Breakfast was good. Room was okay - an older hotel with some remodeling

Pros: nothing

Cons: everything

Pros: Comfortable, after a long day of travel we were happy to have a comfortable bed. Staff was very nice.

Cons: Room had a foul smell and the shower was not clean.

Pros: It looked nice and was close to the airport

Cons: At first blush, the room appeared clean. However there were handprints and fingerprints on the glass shower stall door, and mold in the time grout inside the shower stall, floor and wall. No wash cloths

Pros: Location was convenient

Cons: everything was just as I needed it

Pros: Room was clean, staff was friendly and helpful, shuttle arrived to take us to the airport on time and was an easy experience.

Cons: The AC unit in our room felt that 72 was far too cold and preferred to keep the room about 80. It did cool the room off around 4 am. Not sure if the AC unit had been off all day, but the room was very warm on arrival and took most of the night to cool off.

Pros: the location was close to the airport

Cons: The hotel was really dirty, the staff was awful, acted like you were an inconvenience to even be there, the carpet was filthy, no one at bar/dining area most of time even though supposed to be open, they ignored you when they did show up, there was construction. Room was extremely loud, huge cracks around door let in tons of noise and light. Bathroom tacky. Overall very tired and dirty with unattentive / rude staff.

Pros: The bed was comfortable. It was 2 miles from Charlotte airport. So are other lodgings...Take your $200.00 elsewhere!

Cons: Horrible hammering/banging noise from room next door for the entire day thru to 6:00pm! Staff was not at all accommodating about this problem. The staff showed no concern for the very loud noise. Mini fridge had a service man come twice. Finally replaced the fridge. My room key card had to be replaced three times. This is not, repeat not, a place interested in keeping their guests comfortable or happy.

Pros: Room was very comfortable, and the outdoor area nice.

Cons: The bistro & bar closes too early on weekend evenings! Seems like a small complaint, but after a lengthy flight it's nice to take a few moment to get a snack and relax. Even limited service until midnight would be great.

Pros: Good location and very good amount of parking

Cons: Room smelled, all carpets in 2nd floor were clearly not well maintained and room was noisy. When looking downstairs for refreshments, the cafeteria was little bit pricey. Room was not ready when I arrived.

Pros: Clean and friendly.

Pros: Decor, location, pool

Cons: Some loud Guest partying in the lobby and staff did nothing

Pros: Location

Cons: All ok

Pros: Proximity too the airport

Cons: The room I was assigned hadn't been cleaned at all. There was dirty towels on the floor, one of the beds had been slept in, and the previous person's trash was still in the room. I ordered food at the kitchen and was told after my order was completed that a side wasn't available and a cheaper side was given to me without a discount on my meal.

Pros: The bed was comfy and the room was clean

Cons: No breakfast was ready at the time it said

Pros: it is close to airport

Cons: they should fix the asphalt

Pros: Close to airport.

Cons: I selected this because of its proximity to the airport and shuttle, but the phone wasn’t working for the shuttle and so I had to pay $20 for the lift (one way). Next my thirteen year old daughter and I were placed in a room that was not made up. They cursed the cleaning staff and put us in another room, which was also not made up. Then they put us in a room with a man unclothed on the bed. Then they put us in a clean room, but another family came in on us after midnight. Then the manager came and told us that we were in the wrong room (at 1am), then apologized and said that this happens every night and attributed it to “bad management”…but he was the night manager. Hallways were filthy. A bizarre and horrible experience that led my daughter to cry herself to sleep.

Pros: Location was okay.

Cons: Cleanliness, and room stunk badly, prostitution was rampid inside the hotel.

Pros: The staff. Definitely. Very courteous, very pleasant. Extremely helpful. Airport shuttle service was such a help.

Pros: Water pressure decent in shower and was super close to the airport. 5 minutes to the airport on the hotel shuttle.

Cons: The front of the hotel is nice and updated. And the back is definitely not. The back door was propped open allowing people to come and go as they pleased. The staff did shut the door when I called them. In my room there was a large stain on the carpet and when I got into bed it smelled like pee. The light next to my bed didn’t work and a bulb over the sink was out. Not a big deal but if they don’t care about lights what else do they not care about? Since I wasn’t going to get a refund on my stay, it was only 1 night, and the place didn’t have bed bugs I decided to stay there but wouldn’t again.

Cons: When I arrived they said they were full.

Pros: This wasn’t a planned stay, our plane was delayed. But everything from the staff to the comfort made this amazing!

Cons: Breakfast earlier

Pros: The beds were comfortable.

Cons: Carpets were filthy. Air conditioner kept cutting off, so the room was hot, and the front of the unit kept falling off. There were stains on the furniture. There was a hole in the floor in front of our room's door (in hallway) with carpet over it. Bathroom door didn't lock. Hotel was in sketchy neighborhood and parking lot lighting was bad to non-existent.

Pros: For a single person staying here one night it's not bad. But this isn't the best for a family or a couple enjoying a weekend trip to Syracuse area. I would never stay here again, I would spend more money for better quality next time.

Cons: Entering the room it had a funky smell. Although everything was clean it just looked old and outdated. The bed was so low to the ground I could step onto it from the floor. The curtains had holes in it so the light shined through the holes in the morning. There was hair all over the bathroom too.

Pros: Property in process of renovation. Some newer furniture and paint in room, but they left the old, stained carpets. WHY????? Appears the property is in transition to being a lower end 'holiday inn express" from a (ahem) "residential" hotel. Some of the more long term residents made themselves quite comfortable, taking over the pool, being loud in the hallways, leaving trash about the place etc. Management needs to decide which group they're catering to, but glad my family was only there one night. Described as non-smoking, but other guests were smoking-leaving cigarette butts in hallway, stinking the place up. Property could be better, but staff needs to work to enforce non-smoking, and noise policies so that a few guests don't ruin it for others.

Pros: location to airport. very country like settting. good breakfast

Cons: the noise upstairs was very loud. had to call front desk twice for noise complaint. nothing was done about the noise.

Pros: Very close to the airport. Tasty breakfast. Laundry in the building. Large laundromat and supermarket directly across the street. Standard room with two queen beds had a small refrigerator and microwave. rooms are surprisingly well noise insulated. Regularly forgot how close this hotel was to the airport until walking outside and having a plane fly directly overhead.

Cons: Housekeeper started banging on the door at 9am everyone morning to ask if I was leaving. Definitely not welcomed when you just got finished working at 2am and clearly have three more days on your reservation.

Pros: Breakfast, the cookies and the lemonade.

Cons: Furniture and carpet were stained. Their were ants in my room and from the response I received it wasn't the first time they had been informed of this issue.

Pros: Close to airport

Cons: Rooms and old and dirty looking

Pros: We arrived at 2:00 am, saw the dirty room and asked for another room which was not available. However, staff came to clean the bathroon and brought clean bedsheets Breakfast was good.

Cons: Wrinkled bed sheets and beds were poorly made. Nedsheets and pillow cases had stains and hair on them. Bathroom floor was not clean (blood stains on the floor, hair around the toilet and on the floor)

Pros: The rooms will be nice when finished.

Cons: The place was being renovated. And the doors were not secure from the parking lot into the hotel. I did not feel comfortable with such easy access for anyone to walk right into the hotel from the back entrances. Tile work was not completed, paint on the walls was not completed.

Pros: didnt inform pool was closed and doing work on building,bathrooms old and stained,all needs work

Cons: price

Pros: Desk staff gave me a room per request on second floor. Room quiet enough.

Cons: Curtain was for decoration only. Unable to close to shield out parking garage light outside window. A few table lamps did not work, one was not plugged in. No elevator to second floor.

Pros: Great value. Pool. Better than average cont breakfast.

Cons: Some minor renovations ongoing. No elevator for 2nd floor.

Pros: Bed and TV in the room

Cons: Only one bed in room, we had three Adults!, drain in tub was plugged, pool was closed(YES, STILL CLOSED AND IT WAS ONLY IN THE 90'S!!) Absolutely no urgency to fix Anything! Black mold spot in hallway, water damaged on drywall in bathroom.

Pros: The price was good and breakfast was not bad.

Cons: Carpets old, bathrooms small, drain slow, no microwave or fridge.

Pros: Price

Cons: No frigging elevator! Slow internet!

Cons: Bad location of town. No early check-in allowed Staff was not all about pleasing the customer. I actually didn't even spend the night. Cancelled my reservation and stayed at the Hyatt. So worth it.

Cons: It was ok...

Pros: Close to everything

Pros: free shuttle service to/from airport

Cons: CC machine down, had to pay cash, asked for ATM machine was sent to gas station, although 10 min walk should have offered shuttle to take there for inconvenience of having to pay cash. Room no lights turned on by switch, had to turn on individually first for switch to work properly, dark outside going into dark room not comfortable, tp roller to small for wall brackets, which needed tightened, so TP would not stay on roller when used. Shuttle bus driver should offer to load luggage and help unload

Pros: Price and proximity to airport

Cons: Bathroom was gross. Boogers on the walls in the bathroom and main space. The computer system was down so we couldn’t check in. Key card system wasn’t working so we were given our room number on a piece of paper. The door to our room was just propped open. Check in took about 20 minutes at 1am which was not fun with 2 kids. Very few breakfast options.

Pros: Beds were clean. Room ok.

Cons: No Sunday breakfast.

Pros: Very clean

Pros: Overall my stay was fine. I chose this room because I needed a refrigerator and microwave as I ate my meals there. The bed and shower were fine. Choices on the TV adequate.

Pros: Very comfortable beds, Not much noise other than airplanes, which isn't bad either.

Cons: No fridge or microwave in my room but that wasn't a deal breaker for me.

Pros: The fact that my children were able to be comfortable and play on the floor with out getting sick

Cons: The fact that I could not use my debit card that I reserved my room with and I had to put 100 Cash deposit

Pros: Well worth the price. Small but clean.

Pros: Clean rooms. Maid staff was very pleasant and cheerful.

Cons: Front desk attendant was very rude and had an attitude when I asked questions. He left me waiting to check-in to help someone else who walked up after me.

Pros: The staff is aces, the room was comfortable and clean and the bathroom was great. I loved the fact I was able to save $20 on cab fare by using the shuttle to go to the laundromat. I was very close giving a four star review with the reasons I didn't listed below.

Cons: The pool being closes by Labor Day Weekend was a royal bummer. The float in the toilet got stuck twice which resulted in an overflow.

Pros: I didn't like anything about it. It was the worst place I've ever stayed.

Cons: I didn't like the hotel period it was run down. It was as if the place was for drug dealers and hookers.

Pros: Quiet very friendly staff

Cons: Booked 2 rooms that were to have a refrigerator and microwave neither did they also only give 1 key per room which made it difficult to get into other room where children were also booked a smoking and they failed to inform us that all rooms were not smoking

Pros: Older building but still clean. Friendly staff. Responsive heating/cooling unit. Spacious room for one nonsmoking king.

Cons: Most of the rooms have exterior doors. Ours on the third floor did not, which i liked. Great value for so little cost.

Cons: very dirty pathways, doorways, carpets, etc. room sheets were clean, but not much else….

Pros: This hotel met my needs since my flight was cancelled. It's great just for one night to sleep. If you're looking for something extremely nice, this isn't the way to go. But for me, it was a good stay.

Pros: Clean with good location.

Cons: Manager was dismissive and not listen to understand what I was asking.

Pros: Absolutely nothing

Cons: Shuttle driver, a black guy, pulled up and only picked up the black people after alot of people had been standing there waiting for hours. I called to let them know what had just occurred and the staff person just kinda laugh and blew it off. Needless to say I didn't not go to this hotel or i promise it would not be standing anymore. This place should be closed down and I will do everything in my power to make sure it is.

Pros: Was just there on a 9 hour layover It was new and very clean

Cons: we waited almost two hours to be checked in. it was around 12 a.m. when we finally got checked in. the shower was not properly cleaned. there was small hairs on the walls and dirt stains on the walls. i also found a short curly hair on my towel. one town had brown stains on it as well. the people around us were also very loud all night.

Pros: Nothing

Cons: Everything

Cons: Room stank of smoke , pot

Pros: bed was good. shower was good. air was good.

Cons: Something sticky on the carpet in the room. AC was too loud, going on and off the whole night.

Pros: Nice on the outside- inside the rooms are what you'd find in a motel. Rust water stains down the walls and bathroom from water damage past. Old furniture, beds are so soft that they fold and lean with just one person. Carpets dirty,bathroom tile dirty. Changed rooms-same thing.Not breakfast, just muffins and bagels coffee, apple juice and filter water.

Cons: Clean and sanitary would have been great. Never again.

Pros: Airport shuttle when I was stranded near the airport.

Pros: The location was great.

Cons: A lot of shady guests there, the hallways smelled of marijuana.

Pros: Very friendly staff

Pros: It was cheap and the rooms were definitely adequate.

Cons: The bedding was uncomfortable and the breakfast was underwhelming.

Pros: Breakfast

Cons: Not. Clean room had hole in the wall above the bed the TV did not work

Pros: The location was close to airport

Cons: Shuttle was not labeled with hotel name, desk clerk was rude when calling

Pros: Updated TVs

Cons: Stronger Breakfast Smokey Smell No Printer No Exercise Room Cigarette burns in bedding Inattentive Staff

Cons: The rooms are so small. Front lobby looks more like a crack house. Worn out sofas that I would not want to sit on in fear of bugs. Front desk spent more time on the phone then he did in checking me in. Gave me the room key and never said thank you or enjoy your stay. I took the key and said thank you to him. Al I heard was crickets from him.

Pros: Phone was flashing constantly, cord was detached and broken. Breakfast was below average, cheap powdered cream for coffee, poor selection.

Cons: Noise from other guests. Poor breakfast,

Cons: The check in girl was friendly. The room was well used and in poor shape. The refrigerator door would not stay closed. The bed was so worn out my wife and I kept sinking into the black hole in the middle. Made for a very uncomfortable sleep.

Pros: Nothing at all. I went to the airport, sleeping in s chair at the airport was better than this place. It was horrible. I think it's funny they have a rewards program, I really doubt anyone uses this chain twice.

Cons: Upon arriving, I bothered the front desk girl, I blocked her view of the television. The entire time checking in, she didn't speak to me or get up from her chair. The room was gross. By the desk, there was food on the wall from the previous guest, nobody cleaned up. The AC unit was too old and loud to have on while I watched tv or spoke on the telephone. Parts of the AC were laying on the floor. Menus and literature were soaking in the standing liquid that was in the desk. The toilet was not bolted to the floor, and rocked back and forth, you could hear water sloshing around, horrible odor in the bathroom. I would guess the seal is broken and that's raw sewer fumes. The shower was filthy and had been patched with something. I decided to not shower, I am sure I was cleaner than the shower. There were to soap or shampoo in the room either, and I didn't feel like asking Miss Personality at the front desk. There were pubic hairs on the bedspread and pillow case. So gross. I just went back to the airport, I wanted to sleep in a cleaner chair in a public airport terminal rather than try to rest at Microtel. On a positive note, the late shift girl there greeted me. That was the only positive thing I can say. If you are looking for a terrifying ride with a grumpy shuttle bus driver, this is your place.

Pros: Located near interstate.

Cons: The staff was extremely inattentive & rude. The front desk attendants acted as though it was a huge burden to even greet guests. When they had to interact with guests the staff instantly got attitudes and acted like the guests were an interruption to their day. Even for simple tasks such as checking in or out. The significantly smaller room than pictured was less than mediocre, at best. There was an unbelieveable amount of cigarettes burns on the furniture and the bedding. Only 2 electrical outlets worked in the entire room. The TV & the alarm clock was broken. The sheets on the bed were dingy & stained. The lock on the door was barely attached anymore. The floors were disgusting, as was the bathroom shower The wall trimming was completely detached from the walls in the bedroom and bathroom. Lastly, in the hallways of the floor I stayed on there was a very loud and a very public domestic dispute that occurred. And not one single hotel official came to check on the incident! There were literal screams for Help throughout the hallways. The staff was definitely informed & yet, they did nothing. The absolute worst hotel experience of my life!!

Pros: I liked that there was NOT A FLOOD or that we had ELECTRICITY. That's about it

Cons: The place smelled of smoke and other foul odors. The whole place. It was in a bad area of town. Beds were uncomfortable. Bathroom was old and hard to use. Would Never stay here again

Pros: I really liked how close it was to the airport and other food locations. The staff was unbelievably accommodating, specifically the shuttle driver Tim and the desk clerk Karol! They helped me find a delicious bbq place while i was laid over. Even offered to drive me there if there were not airport pickups, unfortunately there was. It's not the nicest hotel but it has 3 perks. AC worked well, water pressure was great, and it was close to the hotel with a free shuttle.

Cons: The facilities were not very well maintained. Lots of scuff marks on the paint and general wear and tare was evident everywhere.

Pros: Location to the airport

Cons: Very old building in need of much repair and renovation. Seems more like an apartment building with people staying long term. 3 TV channels, lumpy bed, poor a/c and a dirty bath tub. 2 Police cars were outside on two different occasions just a mess simply a mess......never again will I stay here.

Pros: Rooms were dirty. Hotel was hot and smelled like smoke. Sheets had holes in them and were thin and dingy. Sink was clogged and over flooded onto bathroom floor. Rooms were TINY not at all how they appeared in the pictures online.

Cons: I didn't like ANYTHING about this hotel.

Pros: Liked nothing

Cons: Had to change 3 rooms to get a semi acceptable room. First room had broken painting on the floor, the phone didn't work, the AC/heat unit didn't work. The second room curtains didn't close, the floor carpet was partially ripped out. The third room had paint peeling from the walls, but I was tired to move again. Didn't have hot water in the morning. When I complained about all of this, they not only didn't apologize, they accused me of lying to get a refund. This hotel shouldn't be in business.

Cons: Hotel in shambles

Pros: The staff was nice, they noted our shuttle time and called us to make sure we were coming down as the shuttles leave for the airport only on the hour.

Cons: The room and furnishings were very old and worn. We could hear our neighbors tv clearly and I could hear other guests throughout the night. I did not feel comfortable in the room and it did not seem clean. There was a cigarette hole in the comforter, the shower drain backed up, and there were stains on the window seat cushion. We would not recommend this hotel, and the star rating we saw in kayak was highly misleading.

Pros: Nothing to like. 3 stars rating was a fraudulent rating.

Cons: Dirty, small, dated, just don't go there. And please stop calling it a 3 star hotel. It's disingenuous.

Pros: Honestly...nothing.

Cons: Way too small and the pics did not match the what the rooms looked like. Blood on the sheets. The hotel was definitely over priced for what it was and I felt it was false advertising. The staff albeit friendly was really in their own world. The bed was bowed in the center making it very uncomfortable to sleep. Honestly if I could ask for a refund I would.

Pros: Everything else was good

Cons: Breakfast

Pros: That it’s close to family when I am in town

Cons: I’ve found several roaches crawling around the room and bathroom. The sheets that were on my bed had rips in them than the comforter was dirty and found a tick crawling on my bed when I didn’t have a dog in my room. The house keeping needs to do a little more detailing when cleaning a room.

Pros: It’s a dog friendly property. The front desk staff was very friendly and helpful.

Cons: It was generally dingy in there and the elevators were filthy and smelly. The floors in the guestroom had crumbs around the bed and the edges of furniture and table legs. I didn’t feel comfortable walking without shoes.

Cons: The room was not properly clean. Breakfast was promising but we just got coffee.

Pros: The price was right. The bed was comfortable and the air conditioner worked.

Cons: The floors were sticky.

Cons: The room was not cleaned and restocked(with towels, washcloths, cups. etc) during my stay. There were bugs in the room. Strong odor of smoking from guests in other rooms. Running toilet from another room was heard all night. Hallway carpets did not look clean Although I did not have a good stay, I’d appreciate that this review stays internal so that the business of this hotel is not compromised and they can update what is necessary for the next group of visitors

Pros: The facilities were decent; room was clean; beds comfortable. TV worked. Staff was nice. Would consider staying again if the need arose.

Cons: Very disappointed there was no refrigerator (of any size) in the room -- that seems almost standard in hotels nowadays. The breakfast was standard for continental, however, there was no regular coffee!! There continued to be no regular coffee during our entire time eating breakfast. Disappointed the outlets on the lamps did not work.

Cons: Staff was rude, toilet broken

Pros: Quick airport shuttle pickup, within 10 minutes Quick easy checkin and out Nice continental breakfast

Cons: Room smelled of smoke on arrival--not overwhelming but noticeable at first. Bathroom could use upgrading, but clean and functional.

Pros: I thought the hotel was very nice and modern and our room was clean.

Cons: The room we stayed in did not have a mini-fridge or microwave. I brought milk with us for my toddler and I had to let it spoil overnight because there was no where to put it.

Pros: Staff was nice. Excellent location if you are looking for something close to the airport. Definitely consider this place if you are trying to save some bucks, not a bad price for what you get.

Pros: Location and price were good. The sheets were clean and there were no bed bugs. Breakfast was standard fare.

Cons: The shower curtain was dirty and the tub had light residue buildup. The staff was slow, unfriendly, and let the phone ring for several minutes while I was checking in. The hotel smelled of cigarette smoke and it was obvious the owners don't care to keep the place nice.

Pros: The staff was so friendly, even jumping my battery when my car died.

Pros: We stayed here because it was close to the airport and could leave our car plus have a shuttle take us to the airport and pick us back up. Clean room. Would stay again.

Cons: Some of the parking area had an iron fence and part of the fence had been broken. we were concerned because we were leaving our car for several days. it needs to be fixed

Pros: Good

Cons: Last minutes extra charge

Pros: Crack motel. Sign on the office computer that reads that you’re not living there, that you’re merely a guest traveling. Their goal is to keep people that are unable to have an apartment or dealing drugs to not claim tenant rights. Go elsewhere. The counter guy couldn’t speak clear English, and told me the wrong room number, I found myself staring at a very large side at 1:00am. The clerk took 20 Mins to check me in, asking the dumbest questions. All you wanna do it midnight is get your damn key and go to bed. I’ve been traveling for 12 hours straight. It’s been two months since I stay there, and it still burns how bad of a place this is to stay.

Cons: Crack motel. Sign on the office computer that reads that you’re not living there, that you’re merely a guest traveling. Their goal is to keep people that are unable to have an apartment or dealing drugs to not claim tenant rights. Go elsewhere. The counter guy couldn’t speak clear English, and told me the wrong room number, I found myself staring at a very large side at 1:00am. The clerk took 20 Mins to check me in, asking the dumbest questions. All you wanna do it midnight is get your damn key and go to bed. I’ve been traveling for 12 hours straight. It’s been two months since I stay there, and it still burns how bad of a place this is to stay.

Pros: This is one of the first hotels where I actually liked the pillows. The price was really good.

Cons: The place just feels like it needs a makeover. The walls are peeling, I can see where things have been patched up and it just comes across as old and dirty. I didn't feel comfortable walking around the room without something covering my feet. There was still trash in one of the trash cans. The bed was not very comfortable and the "blanket" was so thin. I was freezing all night. Amd there was no extra blankets I could use. There was no shampoo or conditioner provided and there was only a small bar of soap for washing my hands. No breakfast. And it just smelled like cleaning product...which I guess is good to know that they clean. But it was an overwhelming scent, especially in the lobby area. The shuttle only comes in the mornings at 7, 9 and 11. I needed to get to the airport at 8:15. So it was either take the 7am shuttle and be there waiting forever or pay to have an Uber take me later. I am thankful I did not pay more for my room and that I only had to stay one night. Would not recommend to anyone and will not be staying here again.

Pros: Extremely courteous staff.

Pros: The Room Was Great And Comforable And Very Clean Only Problems Was The Plumbing In Bathroom. Room Was Totally Clean And Bug Free Which Is A Major Plus In This Area Of Charlotte.

Cons: The Toliet Wouldnt flush Half The Time And The Shower Stays Clogged While Showering And About 30 Minutes After Done Showering The Dirty Water Finally Drained Out Of Tub. Definitely Needs Plumbing Work.

Pros: My son really enjoyed himself and I did too. I’ll be back again.

Cons: Needs better tv and maybe a slight renovation

Cons: The shuttle driver was a little overwhelming and the front desk lady tried to charge me too much and my third party declined

Pros: Breakfast was finished by the time I went there. I could only drink juice

Cons: Cleanliness. The rooms smelled musty

Pros: Close to airport

Cons: Cockroaches! One was over 2 inches long! I informed the desk person the morning after the 1st night (I had booked a 2 night stay); after stating he was the manager, he told me it was a "water bug". But, because I had video, he simply said bugs get in to the units and the exterminators can't keep them out; there was nothing he could do. He would not issue a refund. I stayed elsewhere for my second night and cleaned, washed, disinfected all my belongings. Disgusting and very disappointing. Buyer beware.

Cons: No pool.

Cons: No pool

Pros: Close to airport

Cons: Cigarette burns not the blankets Lock broken on the door Towel rack busted, hanging crooked by one screw Worn out old towels need replacing

Pros: Room area was clean, lots of pillows

Cons: Walls were so thin I heard the people next door having sex, I’m glad I didn’t have any kids with me. Later I heard them snoring all night. Bathroom area was very dirty, toilet paper was seriously like 400 grit sandpaper, it was obvious they quickly tried to fix the shower and so the water either came hot boiling hot or ice cold

Pros: This was a great place to stop and rest before a long travel. The room was super clean and the beds were unbelievably comfortable. The employees were very friendly and did their best to make sure we felt welcome and comfortable in our room. They were awesome for letting us have a late check out since our flight was later in the evening and the shuttle service was excellent. We will definitely stay again.

Cons: I did not stay there because I was looking for an emergency overnight stay LAST weekend when my plane was unexpectedly routed to North Carolina. I was not goong to be there tbis weekend. I tried to cancel my booking 5 minutes later when I noticed the error, but no one got back to me.

Pros: Cheap price

Cons: Didn't feel clean Odd staff Cigarette burns Not safe

Pros: ONLY THING GOOD WAS THE NEW MATTRESS VERY COMFORTABLE BUT REST IS A DUMP!! NOT WORTH THE MONEY AT ALL $80+ RIDICULOUS STAY AT MARRIOTT NEXT TIME!!

Pros: I needed a hotel for two nights and didn't have two to three hundred to spend on it, and this hotel was perfectly adequate for the price I paid--about half of what other wedding-goers paid for their rooms. Also, getting the room with two double beds allowed us to split the cost with others and save even more having this adequate stay. I did not feel unsafe or scared while staying there.

Cons: Well, if I'm going to complain about a hotel that was--keep in mind--only $60 a night, there was a little lime buildup in the shower, the beds were hard, and the fridge was cooler-than-room-temperature but I don't know that I would trust it for perishables or medicine like insulin.

Pros: The best part was having a roof over my head. That was it

Cons: The "non-smoking" room smelt like a cigarette had just been lit. The comferter had cigarette burns in the cover. Bathroom was rusty and only came with 1 towel

Pros: Close to airport, bed comfortable

Cons: The room is old, needs updating, needs to be cleaned better

Pros: Room was unexpectedly awesome!

Cons: just needs some tlc on the outside and the breakfast could be a lot better. Fix the pool too. Outside leaves a lot to be desired and is dirty. But the rooms were super nice.

Pros: The keys to the room use close proximity detection, so you can keep them in your wallet and just wave that by the door. Has walls and Roof.

Cons: Most of the outlets in our room did not work. Even the fridge wasn't running when we first got there because the plug wouldn't properly stay seated in the wall. The hair dryer wouldn't work unless you were putting pressure on the plug. And forget trying to charge your phones, computers, tablets, etc. This hotel is very close to the airport. This wasn't a huge issue for me, but the Ms. wasn't too thrilled about it. I found the departures and arrivals of passenger planes quite soothing. HOWEVER, there was one point when what sounded like an F-16 fighter took off. That was very, very loud, and is almost guaranteed to alarm the women and children in your party.

Cons: There were cockroaches in the room. Disgusting.