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Shuttle never came, had to take a cab. Staff kept telling us it was coming. BS
Pros. Room was clean, staff was friendly and helpful, shuttle arrived to take us to the airport on time and was an easy experience.
Cons. The AC unit in our room felt that 72 was far too cold and preferred to keep the room about 80. It did cool the room off around 4 am. Not sure if the AC unit had been off all day, but the room was very warm on arrival and took most of the night to cool off.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a free airport shuttle, a fitness center, and a golf course nearby. Additionally, it provides a mini-market on-site and a restaurant with a bar/lounge for guests' convenience.
How is the quality of the beds at the hotel?
Guests have described the beds as very comfortable, providing a good night's sleep. Some reviews specifically mention the very nice room with comfortable beds.
Is parking available at the hotel?
Yes, the hotel offers parking, including free airport shuttle service for added convenience. However, some guests have mentioned limited parking availability as a concern.
What can guests expect in terms of food quality at the hotel?
The hotel features a restaurant and bar/lounge, offering a variety of dining options. However, some guests have mentioned that the food and beverage area was understaffed.
How is the cleanliness and customer service at the hotel?
Guests have praised the staff for being amazing and the hotel for being clean and updated. However, some reviews have highlighted concerns about the cleanliness and maintenance of the facility, indicating the need for improvements.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Maintenance
Some guests reported issues with room cleanliness and maintenance, such as malfunctioning lights, broken headboards, and unclean conditions. It may be beneficial to inquire about the room's condition before finalizing the booking.
Verify Amenities Availability
Several guests mentioned that certain amenities, such as the pool, were unavailable during their stay. It's advisable to confirm the availability of specific amenities, especially if they are a crucial part of your stay experience.
Check Shuttle Service Reliability
While the hotel offers a free airport shuttle, some guests experienced challenges with its reliability and had to make multiple calls for pick-up. It's recommended to have a backup plan for transportation if relying on the shuttle service.
Confirm Breakfast Inclusions
Despite some expectations, the hotel does not offer complimentary breakfast as advertised. It's advisable to clarify the breakfast options and any associated costs before arrival.
Address Room Allocation Concerns
Guests reported instances of overbooking, leading to uncomfortable encounters with other guests in their rooms. It's essential to ensure that the hotel has a reliable room allocation system to avoid such inconveniences.
Inquire About Accessibility
While the hotel advertises increased accessibility, some guests encountered issues with the functionality of facilities, such as showers and toilets. It's recommended to confirm the accessibility features meet specific needs before booking.
Plan for Nearby Dining
Some guests expressed dissatisfaction with the limited food and beverage options at the hotel. Considering alternative dining choices in the nearby area could enhance the overall dining experience.
Manage Expectations for Room Features
Several guests noted the absence of certain room essentials, such as hand soap and rags. It's advisable to prepare for such potential shortcomings by packing necessary items or confirming their availability with the hotel.
Address Noise Concerns
Some guests experienced disturbances from fire alarms and muggy room conditions. It's recommended to inquire about the hotel's measures to address noise disruptions and ensure a comfortable stay.
Verify Long-Term Parking
While the hotel offers long-term parking, guests reported unexpected charges and insufficient bedding. It's advisable to clarify the parking terms and conditions to avoid any surprises during the stay.
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Courtyard by Marriott Charlotte Airport North is located at 2700 Little Rock Road in West Charlotte, 8.9 km from the center of Charlotte. Carolinas Aviation Museum is the closest landmark to Courtyard by Marriott Charlotte Airport North.
Check-in time is 15:00 and check-out time is 12:00 at Courtyard by Marriott Charlotte Airport North.
Yes, Courtyard by Marriott Charlotte Airport North offers free Wi-Fi.
Yes, Courtyard by Marriott Charlotte Airport North offers free airport shuttle service.
Courtyard by Marriott Charlotte Airport North is 1.9 km from Charlotte Douglas. Courtyard by Marriott Charlotte Airport North is 26.4 km from Concord Regional.
Yes, Courtyard by Marriott Charlotte Airport North has a pool onsite.
KAYAK scours the web for all room deals available at Courtyard by Marriott Charlotte Airport North in Charlotte and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Courtyard by Marriott Charlotte Airport North and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Courtyard by Marriott Charlotte Airport North.
Value for money | 7.4 |
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Distance to city center | 8.9 km |
Nearest Airport | Charlotte Douglas |
Distance to airport | 2.1 km |