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|"Clean friendly staff good breakfast."||(in 131 reviews)|
|"The pool, staff was excellent!"||(in 121 reviews)|
|"Spacious immaculately clean rooms and facilities."||(in 72 reviews)|
|"Nobody cleaned my room yesterday."||(in 51 reviews)|
|"The bathroom ceiling leaked during a shower"||(in 17 reviews)|
|"Trashy area, sketchy and trashed abandoned business directly in front of hotel parking lot."||(in 18 reviews)|
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This wasn’t a planned stay, our plane was delayed. But everything from the staff to the comfort made this amazing!
Old Roach-Coach bought by Country Inn and Suits
The beds were comfortable.
Carpets were filthy. Air conditioner kept cutting off, so the room was hot, and the front of the unit kept falling off. There were stains on the furniture. There was a hole in the floor in front of our room's door (in hallway) with carpet over it. Bathroom door didn't lock. Hotel was in sketchy neighborhood and parking lot lighting was bad to non-existent.
Stay somewhere else
For a single person staying here one night it's not bad. But this isn't the best for a family or a couple enjoying a weekend trip to Syracuse area. I would never stay here again, I would spend more money for better quality next time.
Entering the room it had a funky smell. Although everything was clean it just looked old and outdated. The bed was so low to the ground I could step onto it from the floor. The curtains had holes in it so the light shined through the holes in the morning. There was hair all over the bathroom too.
Ok for one night
Property in process of renovation. Some newer furniture and paint in room, but they left the old, stained carpets. WHY????? Appears the property is in transition to being a lower end 'holiday inn express" from a (ahem) "residential" hotel. Some of the more long term residents made themselves quite comfortable, taking over the pool, being loud in the hallways, leaving trash about the place etc. Management needs to decide which group they're catering to, but glad my family was only there one night. Described as non-smoking, but other guests were smoking-leaving cigarette butts in hallway, stinking the place up. Property could be better, but staff needs to work to enforce non-smoking, and noise policies so that a few guests don't ruin it for others.
Radisson Hotel Group is implementing the Radisson Hotels Safety Protocol, a new program of in-depth cleanliness and disinfection procedures, in partnership with SGS, the world’s leading Health and Safety inspection company. The Radisson Hotels Safety protocol is an extension to the brand commitment which includes 20 Steps and an additional 10-Step protocol for Meetings and Events. These steps include hand sanitizing stations at all entrances, the use of Personal Protective Equipment-PPE, and protective screens, enhanced and recorded cleaning and disinfection frequency, social distancing in all areas of its hotels, reiteration of food safety standards and comprehensive staff training. For additional information please refer to www.radissonhotels.com/safe Once you pick up your luggage at the CLT airport, climb aboard the free 24-hour hotel shuttle to reach the Country Inn and Suites, located in the Woodford Green neighborhood. Relax for a moment on your room’s plush bedding, and then head to the fitness center for a workout. Be sure to check out a book from the Read It and Return Lending LibrarySM to help you unwind. Our free Wi-Fi allows you to check email, and our laundry and dry-cleaning services ensure that you’re dressed to impress at your meeting. When you’re ready to start the day, our free, hot breakfast has all your morning favorites prepared daily by our friendly staff. Get your fill of Belgian waffles, flakey pastries and fresh fruit, and sip coffee while you read a free weekday USA TODAY newspaper. After a full day of visiting local attractions or attending business meetings, find comfort in your hotel room or suite at the Country Inn and Suites, Charlotte I-85 Airport. You can recline on the plush bedding to watch your favorite shows on HBO, read the free weekday USA TODAY newspaper or check email with free Wi-Fi. If you need an energy boost, brew a hot cup of joe in your room’s coffeemaker. Children 18 and under stay free with an adult, a feature that traveling parents love. Corporate travelers appreciate each room’s spacious work desk with a lamp and data port.
Radisson Hotel Group
based on 1,157 reviews
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