Hotels near Smith-Reynolds airport

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Smith-Reynolds (INT) - Winston-Salem, NC, United States
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Best hotels near Smith-Reynolds airport

Cleanliness
9.4
Comfort
9.2
Facilities
8.3
Location
9.4
Overall
8.7
Overall 9.1 Excellent
Based on 451 reviews
Cleanliness
9.4
Comfort
9.2
Facilities
8.3
Location
9.4
Overall
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
7.6
Facilities
6.8
Location
9.2
Overall
7.6
Cleanliness
9.4
Comfort
9.2
Location
9.5
Services
9.2
Staff
9.3
Cleanliness
2.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
9.2
Location
9.4
Services
9.0
Staff
9.4
Cleanliness
9.1
Comfort
9.1
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
9.3
Comfort
9.2
Facilities
8.0
Location
9.5
Services
9.3
Cleanliness
8.9
Comfort
8.8
Location
9.0
Services
8.5
Staff
8.5

Excellent 10.0
Pros: We love the atmosphere and the location. It easy to find. The staff is wonderful, very helpful and friendly. A+
Cons: Our room got a bit warm even with the 2 fans going but not too bad.
Excellent 10.0
Pros: Loved our greeter, Sally the cat, facilities are charming, interesting and beautiful. Great character for our room. Staff was very friendly, helpful and professional. Very convenient and we'll be back.
Excellent 10.0
Pros: Beautiful historic hotel, everything was perfect. Clean, the beds were SO comfortable and the breakfast times and meal were amazing. We had drinks outside at night under the beautiful lights while the kids had ice cream all available in the lobby for purchase. Sally the hotel cat was fun for the kids to see at night and greet us in the morning. Our stay was so charming.
Cons: Nothing
Good 7.0
Pros: Charming! Friendly staff and complimentary cookies!
Cons: The room was very large, but the furniture was undersized. There’s no reason for full beds when there is plenty of room for queen sized and a bigger desk.
Good 6.0
Pros: The pillows were fabulous
Cons: Our room had stairs, the carpet is old and stained and the shower head water pressure was terrible. The breakfast was nothing to rave about either. I saw reviews that listed it as fabulous.
Excellent 8.0
Cons: The blinds in our room were not dark enough and outdoor spots were in my eyes all night. There should be some black out blinds that lower! AND the little hotel alarm clock went off at 5:40am. Does the staff fix that or just an oops from the last occupant!! Bummer.
Excellent 9.0
Pros: An absolutely beautiful building and area. Very old and historic, yet very clean and well maintained. I would absolutely recommend this hotel
Cons: The ONLY issue is with it being such an old building you can hear things like people walking upstairs, alarm clocks from the next room. However, I would absolutely stay here again
Excellent 9.0
Cons: Internet was poor
Excellent 10.0
Pros: Cookies before bed and breakfast were wonderful! Exceptionally clean and comfortable! Would absolutely stay again and recommend to others! Nice location and easy walk to many points of interest.
Excellent 10.0
Pros: The room was stunning and so quiet! The staff was incredibly helpful, and of course, we enjoyed the complimentary milk and cookies.
Excellent 10.0
Pros: The inn was located a mile from where we needed to be. It is quite beautiful and the beds are very comfortable.
Cons: When you enter the in and stay on the left side there is a stair that is very difficult to see with the carpet. They should definitely have some sort of high visibility strip on that step. My mother fell as we entered.
Excellent 10.0
Pros: We enjoyed the bed & breakfast feelin!. Made us feel like we were home not in a hotel. Close to restaurants so we could walk. The breakfast setting and food were really good. I would definitely return.
Cons: Nothing
Excellent 10.0
Pros: The bathrooms were so clean and all of the snacks were amazing!
Excellent 10.0
Pros: Everything in downtown and historic Winston-Salem was in walking distance. The front desk associates that worked the evening of our check-in were so friendly and had excellent dining suggestions. The room was amazing and had a great history. The decor was clean, fresh, and not cluttered. The amenities in the bathroom were really nice too. I cant wait to return.
Cons: NA- everything was great
Excellent 8.0
Pros: Very good value. Great breakfast. Decor excellent. Very very friendly and helpful staff. Loved the adaptation of the old building.
Cons: When we raised the blinds to see the snow falling the windows were full of cobwebs and dead bugs. Horrible looking. Obviously had not been cleaned for a long time. We FINALLY got a receipt for our bill but were initially told that the hotel could not tell us what we payed
Excellent 10.0
Pros: The history, staff and breakfast was outstanding. We will be back to spend more time in the near future. Plan on sitting outside on the patio. Great relaxing atmosphere. A wedding here would be nothing less than spectacular.
Okay 4.8
Pros: physical charm of building, great location
Cons: tepid shower water afternoon through evening, no electricity after midnight, limited staff supervision to solve problems, safety issue of outer door propped open, and overfull, outdated electric strip within room
The Historic Brookstown Inn, Trademark Collection by Wyndham - Winston-Salem
Rated #1
9.1
Excellent 9.1
Based on 451 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.0
Facilities
9.7
Location
9.0
Overall
9.5
Overall 8.7 Excellent
Based on 307 reviews
Cleanliness
9.1
Comfort
9.0
Facilities
9.7
Location
9.0
Overall
9.5
Cleanliness
6.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
8.0
Cleanliness
8.9
Comfort
8.6
Location
8.4
Services
8.6
Staff
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.4
Location
9.3
Services
9.1
Staff
9.2
Cleanliness
9.1
Comfort
8.8
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
9.0
Comfort
8.9
Facilities
10.0
Location
9.7
Overall
10.0
Cleanliness
8.9
Comfort
8.8
Location
8.8
Services
8.6
Staff
8.5

Excellent 10.0
Pros: Overall, wonderful experience, especially the friendly staff.
Cons: Nothing
Excellent 10.0
Pros: This hotel, location, staff, and hospitality were unmatched! I have stayed in hotels in more than thirty countries around the world and this experience exceeds all others. I will return, soon.
Cons: The only thing I didn't like was having to leave. I thoroughly enjoyed my time at this historic place, and made some wonderful memories. Thank you for being excellent at your trade.
Excellent 10.0
Pros: Sorry to copy and paste but I could not say it better..."The staff was awesome. When the front desk host saw that we had extended our stay he upgraded our room accommodations to a suite. Great service!! We were celebrating our 41st anniversary and were treated to a very nice chocolate sweet and wine. When we needed our car the valet team always took care of us as if we were their highest priority." Excellent service...great awareness of those in their care!
Cons: What's not to like...From the moment we arrived until the last moments as we prepared to leave, we were treated with the highest level of consideration and professionalism. The staff was awesome. When the front desk host saw that we had extended our stay he upgraded our room accommodations to a suite. Great service!! We were celebrating our 41st anniversary and were treated to a very nice chocolate sweet and wine. When we needed our car the valet team always took care of us as if we were their highest priority. Great service! We plan to return again, and tell our friends about this special place, where the highest level of hospitality is shown to every person entering the facility. Kudos to the management team and your well trained staff. Until next time...
Excellent 10.0
Pros: This hotel was such a nice surprise. After traveling for over a week to numerous hotels while touring colleges, this downtown hotel provided a unique and memorable experience. Kimpton transformed a historic corporate headquarters in Winston-Salem into a modern, fun downtown hotel. The lobby and restaurant have a NYC vibe. The basement recreation area is exceptional. It is as cool as the hotel website photos look. After a nine hour drive, our kids enjoyed bowling, basketball and ping pong. More hotels should take notice, because guests will never forget this one-of-a-kind rec room. The free wine in the evening was a really nice touch. And, the coffee in the morning before another long drive was appreciated.
Cons: We had no negatives to report about Kimpton Cardinal hotel. It's a gem.
Excellent 10.0
Pros: Loved everything about the Kimpton Cardinal! The staff, the facilities, the room, the vibe and restaurant were all wonderful! The hotel is beautiful and all the staff were helpful and welcoming. Would highly recommend Kimpton Cardinal to anyone staying in Winston. Only regret, we only stayed 1 night.
Cons: Nothing
Excellent 9.0
Pros: The staff is amazing! I’ve never been attended to like I was here. The facility is awesome with the bowling alley, pool tables, basketball court etc… The decor is incredible, every room has something new to be amazed by, and the history of the hotel is off the charts.
Excellent 10.0
Pros: Clean and comfortable, great staff
Cons: Could have coffee machines in room
Excellent 9.7
Pros: Exactly the experience you expect. Great staff, friendly to pets, and a beautiful space. Their basement game room was awesome for kids and adults! Bowling, basketball, pool, ping-pong, shuffleboard and more!
Good 6.2
Pros: Great location, fun vibe & activities, grand rooms, and almost all the staff members were extremely friendly and courteous.
Cons: I really was in shocked with how dirty this hotel is. When you walk in you expect nothing but an amazing experience. I first noticed the level of uncleanliness when we checked into our room. Walking into the room you were amazed by how grand and beautiful it was designed and put together. We walked over to the desk and night stands and there was layer of dust all over it. The baseboards were the same way. I thought maybe this room had not been used in a while. Then we went down to the lobby where there is a puzzle on the coffee table with the couches. It was full of crumbs and dirt. If the hotel had been slightly busy this would make sense but it wasn't nor did it appear to be fresh crumbs and grease marks. The next morning we had breakfast and the restaurant in the lobby. The hostess was very friendly, our waitress wasn't at first but she came around. There appears to be huge coffee spatters all over the wall on the left hand side of the restaurant. It's extremely noticeable and behind the booths that look directly at the kitchen again layers of dust. So sad to see an amazing hotel look this dirty. Just makes you wonder what else may be going on
Kimpton Cardinal Hotel - Winston-Salem
Rated #2
8.7
Excellent 8.7
Based on 307 reviews
Details
Reviews

Cleanliness
8.9
Comfort
9.1
Facilities
6.6
Location
9.0
Overall
6.7
Overall 8.7 Excellent
Based on 281 reviews
Cleanliness
8.9
Comfort
9.1
Facilities
6.6
Location
9.0
Overall
6.7
Cleanliness
7.3
Comfort
7.3
Facilities
7.3
Location
8.6
Overall
7.3
Cleanliness
6.0
Comfort
9.0
Facilities
5.0
Location
10.0
Overall
6.0
Cleanliness
9.0
Comfort
9.2
Location
9.2
Services
9.1
Staff
9.3
Cleanliness
4.0
Comfort
2.0
Facilities
2.0
Location
4.0
Overall
2.0
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
9.0
Overall
8.0
Cleanliness
9.1
Comfort
9.4
Location
9.3
Services
9.0
Staff
9.3
Cleanliness
9.0
Comfort
9.0
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
8.6
Comfort
8.4
Facilities
6.0
Location
8.7
Overall
6.0
Cleanliness
8.7
Comfort
8.7
Location
8.5
Services
8.1
Staff
8.4

Good 7.0
Pros: The location was great and the staff was very friendly.
Cons: The bar was expensive and had limited hours.
Good 6.0
Pros: Angela was absolutely AMAZING!! Very professional & got things done when my reservations weren't initially showing up.
Cons: The staff that worked in the evening didn't represent Hilton very well. Their appearance wasn't very professional. I also wish the pool would have stayed open later.
Good 7.0
Pros: The room was big and beds were comfortable.
Cons: The room looked like someone half finished the updates. Door knob for closet was loose, the shower facet was loose and could see into hole. Also the shower looked cheaply finished. Found a nail clipping on the comforter.
Excellent 9.0
Pros: total comfort in its facilities
Cons: nothing in particular, maybe if you noticed that they are short of staff in all areas but in general very well
Mediocre 2.5
Cons: Hall ways were very hot also the atmosphere in the room was damp. The bathrooms had no fan.
Mediocre 3.1
Cons: Had to be moved twice because the heat did not work in the first two rooms we were assigned to.
Okay 4.8
Pros: Bed was comfortable, room was clean, other than smoke smell.
Cons: The smell of smoke was awful- all my clothes stunk. Worst "breakfast" I've ever seen- cereal and danishes, not even worth coming down for. Hotel was going through construction renovations, hopefully to remove the smoke smell bc it was overwhelming.
Okay 4.5
Cons: The lobby, hallway and elevator had visible debris and were never cleaned during our 3-day stay. There was an obscenity scratched into one of the elevator walls and the lobby staff was not visible at the desk -- the overall feeling was one of neglect and lack of service for guests.
DoubleTree by Hilton Hotel Winston Salem - University - Winston-Salem
Rated #3
8.7
Excellent 8.7
Based on 281 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.8
Facilities
8.0
Location
8.7
Overall
10.0
Overall 8.6 Excellent
Based on 169 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
8.0
Location
8.7
Overall
10.0
Cleanliness
8.5
Comfort
8.5
Location
8.8
Services
8.5
Staff
8.9
Cleanliness
9.3
Comfort
9.3
Location
8.9
Services
8.9
Staff
9.4
Cleanliness
9.3
Comfort
8.8
Location
8.4
Services
8.9
Staff
9.8
Cleanliness
8.5
Comfort
8.4
Facilities
8.0
Location
8.1
Overall
10.0
Cleanliness
9.2
Comfort
9.1
Location
8.8
Services
9.0
Staff
9.5

Good 6.0
Cons: Frig in room leaked water onto the carpet. Breakfast selection was just ok. Could not find an ice dispenser on 1st or 2nd floor. Snacks and essential items at corner store at main desk were ridiculously overpriced. Noisy. Room did not insulate from noise in hallway or from the highway. Also, some woman was yelling out in the hallway in the middle of the night. Granted, that’s not the fault of the hotel.
Excellent 9.0
Pros: Very clean. Friendly staff. Breakfast was yummy.
Cons: No negatives.
Fairfield Inn & Suites by Marriott Winston-Salem Downtown - Winston-Salem
Rated #4
8.6
Excellent 8.6
Based on 169 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.8
Facilities
7.0
Location
9.0
Overall
7.0
Overall 8.5 Excellent
Based on 111 reviews
Cleanliness
9.0
Comfort
8.8
Facilities
7.0
Location
9.0
Overall
7.0
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
9.3
Location
9.3
Services
9.0
Staff
9.5
Cleanliness
9.1
Comfort
8.3
Location
8.6
Services
7.8
Staff
8.8
Cleanliness
8.9
Comfort
8.3
Location
9.2
Services
8.6
Staff
8.6
Cleanliness
8.7
Comfort
8.5
Facilities
4.0
Location
9.0
Overall
4.0
Cleanliness
8.8
Comfort
8.8
Location
9.0
Services
9.0
Staff
9.5

Excellent 9.0
Pros: Great: -Shower -William, the associate on duty morning of July 9. Helped me with my laundry😀 -having a Starbucks in the lobby -use of a lobby for gatherings -cleanliness Overall, would recommend this Courtyard.
Cons: -no complimentary breakfast
Mediocre 3.0
Pros: I was truly disappointed! Did not have breakfast
Cons: I made my reservation through Booking.com and this was a total bait and switch! The images that were shown online and the description led me to believe this was no different than any other Courtyard Marriott! Not! The room size was completely misleading, the refrigerator was broken, mold inside, the bathroom mold in the corners of the shower, the floor was dirty, the bed was extremely hard, etc, etc. The room was not being thoroughly cleaned between guests. It was really late when I checked in, so I didn't bother to complain because there was a sign at the desk that told you there was no service after 10 pm. The next morning I called the desk to request that I be moved to another room. There was absolutely no hesitation or questions about why. The second room was cleaner, but again completely not the room I thought I was booking. The funny thing, after we arrived - I went back and looked at the receipt and realized when you opened the attachment, the real images of the room were in the attachment. True bait and switch. I will never stay at this location again.
Excellent 10.0
Pros: Everything
Cons: Nothing
Excellent 10.0
Pros: Clean good smell
Cons: Perfect😊
Excellent 10.0
Pros: The staff was extremely well trained, highly professional, polite and offered suggestions about local dining, discounts on future stays, etc. The lobby and other public areas of the hotel were extremely clean. Likewise, my room was immaculate. Will stay at this hotel on future trips to Winston Salem.
Cons: I can't identify anything about the facilities or staff that I didn't like.
Excellent 9.7
Pros: Nice stay nice staff. Room was fine. Good value. I would be happy to stay there again.
Cons: Multiple cigarette butts on pavement out front door.
Courtyard by Marriott Winston-Salem University - Winston-Salem
Rated #5
8.5
Excellent 8.5
Based on 111 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.9
Facilities
8.5
Location
9.1
Overall
8.5
Overall 8.4 Excellent
Based on 163 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
8.5
Location
9.1
Overall
8.5
Cleanliness
9.0
Comfort
7.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
9.1
Comfort
8.8
Location
9.3
Services
8.3
Staff
9.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
9.0
Comfort
9.1
Location
9.3
Services
8.6
Staff
9.1
Cleanliness
8.9
Comfort
8.8
Location
9.0
Services
8.0
Staff
8.3
Cleanliness
8.6
Comfort
8.8
Location
8.3
Services
8.6
Staff
8.8
Cleanliness
8.4
Comfort
8.4
Location
8.9
Services
7.9
Staff
8.1

Okay 5.0
Pros: I liked the location.
Cons: With paid parking included ,$210 for 1 night during the weekday was excessive. Also,making requests at the time of booking doesn't mean that it's going to be granted. Actually,I don't think they even read it. I even spoke to a staff member prior to my arrival and asked for a room with a bathtub. The only reason I got a room on a high floor with a city view was because it was in my room description. The lowest level request for my future inlaws ended up being on the 10th floor of a 18 floor building.Other than the Butcher and Bull restaurant on site,the hotel itself didn't have anything to offer.Thr location was great and offered a variety of eateries and shops within walking distance.
Okay 5.0
Pros: Didn't have breakfast. Location was near convention center for the conference I was attending.
Cons: My room wasn't cleaned the next day. Elevators are TOO SLOW...
Okay 4.0
Cons: The NOISE
Good 6.0
Pros: Location.
Cons: No remote checkout- had to go to desk. Only one person at desk so there was a line. Elevator noise was bad.
Good 7.0
Cons: I don’t do elevator, and your stairs and finding them were less than desirable, it made me very uncomfortable to think I couldn’t easily access steps in case of an emergency and use them in place of elevators. I should of asked for a lower level room but didn’t think about it as being a problem,I don’t mind walking and use steps where ever I’m at.
Good 7.0
Pros: Location and room was very clean. TV was also excellent .
Cons: I would have given a much higher rating if it hadn’t been for a very uncomfortable mattress that was DEFINITELY beyond its prime.
Good 7.4
Pros: Location and cleanliness
Cons: No breakfast
Good 7.4
Cons: We couldn't get hot water in the sink and had limited hot water in the shower. They moved us to a different room but that had the same issues.
Winston-Salem Marriott - Winston-Salem
Rated #6
8.4
Excellent 8.4
Based on 163 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.3
Facilities
4.5
Location
8.5
Overall
6.5
Overall 8.2 Excellent
Based on 204 reviews
Cleanliness
8.4
Comfort
8.3
Facilities
4.5
Location
8.5
Overall
6.5
Cleanliness
9.0
Comfort
8.0
Facilities
6.0
Location
9.0
Overall
7.5
Cleanliness
8.0
Location
6.0
Overall
8.0
Staff
8.0
Value for money
8.0
Cleanliness
8.5
Comfort
8.6
Location
8.6
Services
8.1
Staff
9.2
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
5.6
Comfort
4.5
Facilities
3.5
Location
7.3
Overall
6.0
Cleanliness
8.5
Comfort
8.1
Location
8.2
Services
8.0
Staff
8.9
Cleanliness
8.9
Comfort
9.0
Facilities
4.0
Location
8.9
Overall
5.0
Cleanliness
8.4
Comfort
8.3
Facilities
5.3
Location
8.7
Overall
7.4
Cleanliness
8.7
Comfort
8.6
Location
8.3
Services
8.4
Staff
8.9

Good 7.0
Pros: Didn't eat the breakfast
Cons: needed more towels and wash clothes. And something easier to use for cable
Excellent 10.0
Pros: Quiet privacy friendly
Cons: Nothing met all my expectations
Okay 4.0
Pros: their location is why I kept returning to this hotel. However after my last visit I am not sure I will return.
Cons: Poor cleaning!!!! I took pictures of multiple questionable stains on bathroom walls and door. The tub was not clean properly, the shower curtain was all dirty and I found a sponge hanging on it I guess left out by the previous guest. The rest of the room was not vacuumed and lamps were so dusty! My son found a long hair by his pillow. I found this very unsettling especially during the pandemic of the corona virus when disinfecting are a MOST!!
Good 7.9
Pros: Staff- excellent, helpful
Cons: Poor drainage in bathtub; it filled up while I was showering.
Mediocre 2.5
Cons: Place was not only under VERY heavy construction, but the two staff I dealt with, Anthony and Patricia, were undoubtedly the rudest people I've ever encountered at a property anywhere, in all my travels. I am honestly shocked this place is still in business, and judging from the lack of people there on a Friday night, they probably won't be for long. I'd suggest to stay far away from this place.
Okay 5.1
Pros: The room was newly renovated and modern.
Cons: The room was not properly cleaned, there were beer cans in the trash and no toiletries. The front desk employees were nice but not very knowledgeable.
Good 6.0
Pros: The location was great. The staff was nice.
Cons: The rooms were dirty especially the bathroom. The rooms need to be updated.
Mediocre 3.4
Pros: Bed was comfortable.
Cons: The overall appearance of the hotel was that it had been a nice big name chain hotel at one time but it was now privately owned and minimal money had been put towards upkeeping it. The sink backed up after leaving the water on for a couple minutes and there was black residue left in the sink after it finally drained.
Okay 5.4
Pros: Staff was friendly but not particularly helpful
Cons: Room was not what I expected. A little small. No trash can and request for one (along with extra towels) went unheeded. Overall clean, but I could have gotten equivalent room elsewhere for 2/3 cost
Good 6.8
Pros: Awesome price, comfortable beds. Great location!
Cons: Some staff were unprofessional. Small tv, tight bathroom w/o a fan in it. Fridge also in a bad spot.
Best Western Plus University Inn - Winston-Salem
Rated #7
8.2
Excellent 8.2
Based on 204 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.4
Facilities
8.4
Location
8.3
Overall
8.0
Overall 7.9 Good
Based on 542 reviews
Cleanliness
8.5
Comfort
8.4
Facilities
8.4
Location
8.3
Overall
8.0
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
7.7
Location
8.2
Overall
7.1
Staff
7.7
Value for money
6.0
Cleanliness
8.2
Comfort
8.3
Location
8.1
Services
7.9
Staff
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
9.0
Location
10.0
Overall
9.0
Cleanliness
8.5
Comfort
8.5
Location
8.3
Overall
7.8
Services
7.7
Cleanliness
8.9
Comfort
8.7
Facilities
9.0
Location
8.6
Overall
8.0
Cleanliness
8.7
Comfort
8.6
Facilities
8.0
Location
8.3
Overall
9.0
Cleanliness
8.4
Comfort
8.3
Location
8.1
Services
7.8
Staff
8.2

Okay 4.0
Pros: Good location, within walking distance of downtown and breweries
Cons: A/C fan was very loud and never shut off but the real problem is how management treats their staff. I'm used to signs that say "we're short staffed, please be patient" but this place had a manifesto at the front desk blaming the government and former staff for current staffing shortages, and also noted that their current staff are working doubles six or seven days a week. See the attached pic. Management's failure to staff appropriately is no one's fault but their own. I would have found a different place to stay if I'd known management treats their people like this.
Excellent 10.0
Pros: The staff was very nice. The room was exceptionally clean and the price was great.
Cons: Na
Excellent 8.0
Pros: The location was great.
Cons: The back door entrance needs cleaned.
Excellent 8.0
Pros: It”s clean and attractive and has many amenities.
Cons: The entrance to the hotel especially from the rear of the hotel. Also the “continental breakfast” was a few bars and a water! Not even sufficient to satisfy me for an hour.
Okay 5.0
Cons: I was charged by the hotel for the room after already paying booking.com. I’m still dealing with the headache of getting a refund, and none of the desk staff have the knowledge or permission to fix it.
Poor 1.0
Cons: Employees not aware of process . Paid for reservations through booking and I was double charged. Had to call booking and police and all employees new and no one knew what to do or why I was double charged the hotel charged me and booking
Excellent 10.0
Pros: Room was quiet and the bed was comfortable. The staff was friendly and respectful to everyone. Everything was clean.
Cons: During covid changes, not much for the staff could be changed. Hopefully when everything opens back to normal, they can keep the grill open. Staffing isn’t the issue with the employees there. Just in general with guidelines.
Good 6.2
Pros: Nice 2 room suite. Lots of potential but fell short.
Cons: Breakfast was disappointing. Limited selection and mediocre at best. Shower had little pressure. Upon checking in was told that they were sold out of the room we had booked 364 days prior. It was 87 degrees and the pool was closed until Memorial Dsy.
Excellent 8.0
Pros: Breakfast buffet
Cons: Room cleanliness, hair was in the bathtub. Complimentary water in the room would have been nice.
Excellent 9.1
Cons: Facilities is old and decor is tired
Excellent 10.0
Pros: The location was perfect for walking to Old Salem and downtown to activities. The welcome center around the corner was manned by 2 awesome ladies who went out of their way to get us info! Great restaurants within walking distance! Included breakfast was unbelievable!
Cons: NA
Excellent 9.4
Pros: The Hawthorne Inn is conveniently located by Baptist Hospital and has a shuttle to and from for visitors. They have a complimentary breakfast, which is has the basics for a morning meal. The room was spacious, with a desk, microwave, and refrigerator. It was a great hotel for business purposes.
Cons: The gym was lacking in equipment/weights, and the breakfast buffet was lacking.
Excellent 9.1
Pros: Beds were super comfy, the view from the room was nice, staff was friendly.
Cons: the breakfast wasn't great, but it was free, so no loss.
Excellent 9.4
Pros: Breakfast was very excited.
Hawthorne Inn and Conference Center - Winston-Salem
Rated #8
7.9
Good 7.9
Based on 542 reviews
Details
Reviews

Cleanliness
9.5
Comfort
8.0
Facilities
7.5
Location
10.0
Overall
7.5
Overall 8.5 Excellent
Based on 4 reviews
Cleanliness
9.5
Comfort
8.0
Facilities
7.5
Location
10.0
Overall
7.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
4.0
Facilities
2.0
Location
10.0
Overall
2.0

Excellent 10.0
Pros: Breakfast was awesome. The staff was outstanding!
Cons: The bed was a bit too soft for us but that’s just our personal preference
Okay 5.4
Pros: Lovely old grand estate.
Cons: Needs to add common client services. Details are lacking. Refrigerator and coffee pot would be nice inclusion. Information about ice and breakfast details would be appreciated. Staff friendly and accommodating. Lovely location but professional update needs to happen.
Excellent 8.8
Pros: Very beautiful landscape, gorgeous building. The staff is very pleasant. The front desk was very helpful!
Cons: The only disappointment was the restaurant. The waitress was new - no fault of hers. The kitchen was extremely slow. We ordered salads and soups, the fastest meals. Over one hour we were only served salads. We decided to rake food to go. It was for some reason a problem, so they offered room service. We agreed and also ordered 2 desserts. The check was closed on our room, which was done by the server due to her supervisor's direction. Apparently supervisor didn't bother asking us as of what was a convenient method of payment. As we arrived to our room, the soups were delivered, no desserts. After we called, the dessert was delivered, but only one instead of 2. At that point we just gave up, and never came back to the restaurant. Also the food was unremarkable. For a place like this, the menu has to be better.
Graylyn Estate - Winston-Salem
Rated #9
8.5
Excellent 8.5
Based on 4 reviews
Details
Reviews
₪1,004

Cleanliness
7.9
Comfort
8.1
Facilities
6.0
Location
8.6
Overall
7.0
Overall 7.4 Good
Based on 112 reviews
Cleanliness
7.9
Comfort
8.1
Facilities
6.0
Location
8.6
Overall
7.0
Cleanliness
7.7
Comfort
7.9
Location
8.6
Services
7.3
Staff
8.4
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.0
Comfort
9.0
Facilities
7.0
Location
9.0
Overall
7.0
Cleanliness
8.5
Comfort
8.3
Location
8.8
Services
7.5
Staff
9.1
Cleanliness
7.3
Comfort
7.5
Location
8.5
Services
6.8
Staff
8.0
Cleanliness
7.5
Comfort
8.2
Facilities
2.0
Location
8.5
Overall
6.0
Cleanliness
7.4
Comfort
8.2
Location
8.4
Services
6.7
Staff
8.9

Mediocre 2.0
Cons: Very noisy till 4 am
Good 6.0
Cons: The reservation staff.
Okay 4.0
Cons: I reserve room with two queen beds. They gave me one with two full beds and they told me that reservations through booking do not guarantee that the rooms will be set aside as they appear in passing, the cost paid was the same for the queen ... I should have paid less.
Excellent 9.6
Pros: It's close to wake forest I'm a cancer patient it very quiet staff very friendly usually get handicap room but ya was out of them will be staying more
Cons: Good walk I'm handicap with walker doors a little heavy to push open breakfast is frozen sandwiches not bad
Excellent 9.0
Pros: convenient to Baptist Hospital
Cons: n/a
Okay 4.0
Pros: I was there for the Furniture Market. The location was conveniently located near the highway.
Cons: As I said I was in town for the Furniture Market. Was charged a premium for the room. With that said the first day breakfast was served with no utensils and when I said what do you mean you have no utensils to eat yogurt, eggs and sausage with, the person serving the breakfast said "it is what it is" That comment kinda sums up my entire stay at this hotel. The worst was the dank cigarette smell through out the hotel.
Good 7.7
Cons: The room is in dire need of updating...counter top broken, walls didn’t meet baseboards, water stains on ceiling
Excellent 8.8
Cons: I arrived without toiletries and it took many calls and more than 20 minutes to get toothpaste and a comb. Otherwise very nice.
Excellent 8.0
Pros: friendly staff. Bed was comfortable.
Cons: I could't the WiFi the morning of check out. not use of they turned it off
Holiday Inn Express Winston-Salem Downtown West - Winston-Salem
Rated #10
7.4
Good 7.4
Based on 112 reviews
Details
Reviews

Cleanliness
7.3
Comfort
7.3
Facilities
6.8
Location
8.3
Overall
7.3
Overall 6.7 Good
Based on 222 reviews
Cleanliness
7.3
Comfort
7.3
Facilities
6.8
Location
8.3
Overall
7.3
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Staff
10.0
Cleanliness
6.9
Comfort
7.1
Location
8.0
Services
6.0
Staff
7.5
Cleanliness
7.0
Comfort
8.0
Facilities
8.0
Location
9.0
Overall
7.5
Cleanliness
7.5
Comfort
7.5
Location
8.7
Services
6.8
Staff
8.2
Cleanliness
8.1
Comfort
7.7
Facilities
7.5
Location
8.7
Overall
8.6
Cleanliness
7.6
Comfort
7.7
Facilities
6.0
Location
8.3
Overall
6.0
Cleanliness
7.8
Comfort
7.5
Location
8.5
Services
7.0
Staff
8.4

Good 6.0
Cons: No room service, no hot breakfast, had to go get my towels myself from a cart in hallway
Excellent 8.0
Pros: The room was spacious and clean. Staff was great.
Cons: I had king size bed with a queen size fitted sheet on my bed. The hall walls and carpet is dirty. The elevators are too slow to meet the need of the large number of people.
Mediocre 3.0
Pros: Room size
Cons: Only one towel and wash cloth per guest. breakfast sub-standard, hotel smelled mildew, no valet parking, 1/2 roll of toilet paper in room, no cups or glasses, no shampoo or condition in room
Okay 5.0
Pros: Location
Cons: Under construction hard to find things, long wait for elevator and room was not stocked and not very clean. Pool was closed
Okay 4.0
Pros: Staff was very friendly but that was about it
Cons: Property overall seemed very dated and aged. Only one functioning elevator the whole weekend for numerous floors and was very busy. Air in the room wasn’t working properly. Room overall smelt very musky. Just wasn’t impressed for this to be a downtown, prime property.
Mediocre 2.0
Pros: The location was decent and the staff was nice although not always helpful.
Cons: Getting double charged for incidentals Getting moved to a smaller room with a worse view than before when I got switched for my fridge not working. Was offered a refund on the nights I did not stay and the night I spent wasted dealing with all the headaches was supposed to be comped.. I was still charged 300+ dollars. No where was it advertised that it was under remodeling except one place and it stated it would be finished this past spring It advertised a bar and restaurant as many embassies offer and either one were up and running but was never stated that they weren’t. $140+ a night is a little overpriced for a hotel in shambles and pieces getting remodeled with half the amenities. Just overall very disappointed since I travel a lot and in the past I have had good experiences with Hilton but this was not one of those times.
Mediocre 2.0
Pros: Nothing
Cons: Construction and nasty
Good 6.0
Pros: Suite very nice but room only had 2 face, hand and bath towels each. Had trouble getting more. There was 3 of us and we were at hotel for 3 days. Not a sanitary situation for us. I went to front desk asking for more face towels and never received.
Cons: Construction at facility. Had to use service elevator. No restaurant. Coffee and condiments that were put out in morning were deplorable and lacking. This is second time I have booked with booking.com and hotel has been under construction.
Okay 5.0
Pros: The front desk/check in was wonderful. I was very impressed with our service. I wish I could remember her name but she was dark skinned, braids, big glasses and the most amazing smile and sense of humor ever.
Cons: I have stayed in many Embassy Suites for business and vacation. We upgraded our room and requested a crib. I contacted the hotel and confirmed the reservation/crib request and was assured it would be in our room. It was not, nor was it ever provided. I would have brought a pack/play had I known. The pool was not in service - I was not informed and had an 8 and 9 year old looking forward to it. I am accustomed to a wonderful breakfast and was quite disappointed to find only "gas station" cinnamon rolls, the coffee was out. It was awful.
Excellent 8.2
Pros: The breakfast buffet was very impressive. The bed was comfortable. Afternoon complementary beverages and snacks were a plus. The location was right next door to where I was attending a convention.
Cons: The inside looks very outdated. I was put into a handicapped accessable room and the shower head holder was broken so when I showered I had to hold the shower head between my feet to prevent the water from spraying out into the rest of the bathroom.
Excellent 9.4
Pros: Straight forward deal of a hotel downtown. Convenient for the occasion and great to meet with multiple families for a performance in town.
Cons: Dated elevators with excessive waiting time, especially when kids think it is fun to chase each other up and down on the elevators. one Of three elevators seemed to be out of order. Breakfast is ok if included in the room rate but not worth it to be purchased. Although the staff was friendly.
Excellent 9.1
Pros: Loved the included breakfast and having coffee, refrigerator, and microwave in the room! And ALL of the staff I encountered was so incredibly friendly!
Cons: Seems silly, but the bathroom not having a vent fan was a downer to me. It got so hot in there with showering and using vanity after while keeping the door closed for my privacy and out of respect for sleeping roommates. Overall, the hotel and rooms seem a little dated. Our doors were noisy to open and close, which again makes it tough to be courteous to sleeping roommates. And the bathroom door was VERY hard to close all the way, so it stayed slightly ajar most of the time.
Okay 5.4
Cons: needs to be updated. Nothing worked. Not that clean and everything was in need of an upgrade. worst embassy suites i've ever stayed.
Excellent 8.0
Pros: Nice room. Good breakfast.
Good 6.6
Pros: Very friendly staff, great breakfast inuded, can walk 1 block to a few restUrNts
Cons: Furniture dated, despite great space the rooms are "tired", expensive for WS,
Embassy Suites by Hilton Winston Salem - Winston-Salem
Rated #11
6.7
Good 6.7
Based on 222 reviews
Details
Reviews

Cleanliness
5.9
Comfort
6.4
Facilities
4.0
Location
6.5
Overall
4.1
Overall 6.0 Good
Based on 168 reviews
Cleanliness
5.9
Comfort
6.4
Facilities
4.0
Location
6.5
Overall
4.1
Cleanliness
5.1
Comfort
6.0
Location
5.9
Services
4.9
Staff
7.1
Cleanliness
6.4
Comfort
6.9
Location
6.8
Overall
2.0
Services
6.1
Cleanliness
6.8
Comfort
6.9
Facilities
2.0
Location
7.4
Overall
4.0
Cleanliness
5.6
Comfort
6.1
Facilities
4.6
Location
6.3
Overall
4.7
Cleanliness
6.1
Comfort
6.0
Location
6.6
Services
6.0
Staff
7.5

Good 7.0
Pros: Convienience to highway
Poor 1.0
Cons: The room had flea flies flying around the room had stains on the walls and a bad oder the parking area was very filthy with trash I'll never stay there again
Excellent 9.0
Pros: The staff
Cons: Nice place
Good 6.0
Pros: A convenient location and polite staff
Cons: The room was smelled of stale cigarettes and the room needed updating.
Good 6.2
Cons: people at front desk
Okay 4.0
Pros: The front desk staff was very friendly and personable. They were also very helpful. Some members of the cleaning staff were kind as well.
Cons: The hand towels in my room had been used before I arrived. They were actually wet, stank of something odd, and placed back in the towel rack. I was unable to use them. The cable was almost non-existent. I watched only one channel while I was there. I had problems with connecting to the internet while I was there. We rented a total, I believe, of 7 rooms, and others had cleanliness issues and internet issues as well.
Mediocre 2.2
Pros: It was inexpensive.
Cons: There was no one at the front desk when I tried to check in. My reservation was for a non-smoking room. At first, the front desk women gave me a smoking room. She then changed me to a non-smoking room. This new room had an odor of smoke. Thank goodness this room was just for sleeping. This was all I did.
Days Inn by Wyndham Winston Salem North - Winston-Salem
Rated #12
6.0
Good 6.0
Based on 168 reviews
Details
Reviews

Cleanliness
5.4
Comfort
6.0
Location
5.6
Services
5.6
Staff
5.7
Overall 5.6 Okay
Based on 25 reviews
Cleanliness
5.4
Comfort
6.0
Location
5.6
Services
5.6
Staff
5.7
Cleanliness
4.6
Comfort
4.5
Location
3.8
Services
4.2
Staff
5.0
Cleanliness
6.3
Comfort
5.8
Location
6.3
Services
5.8
Staff
5.8
Cleanliness
6.9
Comfort
7.5
Location
7.5
Services
6.9
Staff
6.3
Cleanliness
4.7
Comfort
6.4
Location
5.6
Services
5.8
Staff
5.8
Cleanliness
3.8
Comfort
4.4
Location
3.1
Services
3.1
Staff
3.1

Poor 1.0
Pros: property is run down and in a shady part of town. Property management was horrible.
Cons: everything...check in was horrible...booked through booking.com and because my name @ booking didn't exactly match because of a recent divorce they gave me a big run around...until I contacted booking and had them change my name. Really...I could see this if I was staying at the Ritz Carlton...but not some po dunk sleazy motel.
Good 6.0
Pros: Nothing
Cons: They dont value the advertising they put on booking
Excellent 10.0
Pros: The room was clean. The sir conditioner worked great.
Cons: I found a piece of pizza behind the night stand by my bed. Second, there wasn't not shower mat in the bathtub. I also slip and fell in the bathtub. The drink machine was out of order. No snack machine. Don't serve breakfast or coffee.
Okay 5.0
Pros: Close to highway
Cons: Roaches!! Lukewarm showers
Excellent 10.0
Pros: Quick, simple, easy, no frills. All good.
Okay 5.0
Pros: It's a 1 star motel....its exactly what youd expect. Mediocre service, uncomfortable beds and few amenities...the heater smelled like fire when we turned it on and no one was there for us to check out at 6am when we had to leave.. no bedbugs and we didnt get murdered to yeah...that's why it's a 1 star motel
Green Valley Motel Winston-Salem - Winston-Salem
Rated #13
5.6
Okay 5.6
Based on 25 reviews
Details
Reviews

Cleanliness
6.6
Comfort
6.6
Facilities
8.0
Location
6.6
Overall
10.0
Overall 5.7 Okay
Based on 207 reviews
Cleanliness
6.6
Comfort
6.6
Facilities
8.0
Location
6.6
Overall
10.0
Cleanliness
5.5
Comfort
5.6
Location
6.0
Services
5.1
Staff
6.6
Cleanliness
8.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
6.9
Comfort
6.7
Location
6.6
Services
6.4
Staff
7.0
Cleanliness
6.0
Comfort
5.7
Location
6.1
Services
6.0
Staff
6.5
Cleanliness
7.2
Comfort
7.2
Location
7.0
Services
7.1
Staff
7.5
Cleanliness
5.8
Comfort
6.0
Location
6.3
Services
5.8
Staff
7.1

Poor 1.0
Pros: Nothing at all
Cons: Everything there was buggs in the bed the staff was rude, room was dirty... Etc
Mediocre 2.0
Pros: Not much
Cons: The rooms were extremely dirty. The walls and outlets didn’t look like they have been cleaned in years. The shower head was busted and the shower was gross.
Poor 1.0
Pros: I liked the fact that they had a laundry room other than that there was nothing good to say about the staff or the hotel bc the hotel was nasty by 100 percent an the attitudes of all the employees that worked there was just as nasty. I will never go back there to stay I don't care how cheap it is. Guess the saying goes you really do get what u pay for! Haha they are a bunch of jokes
Cons: Everything
Excellent 8.0
Pros: I love the location
Excellent 10.0
Pros: Lots of ppl we knew was here so it made the stay much more enjoyable...
Cons: Made reservation on Booking under my name, and used my fience CC to put on file and was told CC had to match the reservation name yet was told by other travelers they do it all the time and the hotel does it for them using diff names for reservation n CC...
Excellent 10.0
Pros: Comfy bed and peace. Was close to where I was visiting, walking distance even.
Cons: N/A
Excellent 9.4
Cons: The only complaint I have is that the booking site I used said there was breakfast which there was not. The hotel is aware of if and they are not sure why it still says they have it.
Rodeway Inn Winston Salem Route 52 - Winston-Salem
Rated #14
5.7
Okay 5.7
Based on 207 reviews
Details
Reviews

Cleanliness
5.8
Comfort
6.1
Facilities
4.5
Location
7.0
Overall
4.0
Overall 5.5 Okay
Based on 640 reviews
Cleanliness
5.8
Comfort
6.1
Facilities
4.5
Location
7.0
Overall
4.0
Cleanliness
5.1
Comfort
5.5
Location
6.4
Services
5.6
Staff
6.8
Cleanliness
5.0
Comfort
5.0
Facilities
5.0
Location
5.0
Overall
5.0
Cleanliness
5.9
Comfort
6.1
Location
7.0
Services
5.7
Staff
6.5
Cleanliness
5.4
Comfort
5.9
Location
7.0
Services
5.4
Staff
6.4
Cleanliness
6.2
Comfort
6.5
Facilities
4.0
Location
7.2
Overall
3.3
Cleanliness
5.3
Comfort
5.9
Location
6.7
Services
5.3
Staff
6.5

Okay 4.0
Cons: Stayed a while and was ONLY allowed 2towels and wash clothes the entire stay. I take a show EVERY DAY. Asked housekeeper for extra she said i don’t like it when people walk I on me.
Mediocre 2.0
Pros: A lot of smoking in the Room Place was filthy
Good 7.0
Pros: The price is good the rooms are great studios.
Cons: The location is a bit rowdy and two blocks from the police department. Other than that it's a great place.
Poor 1.0
Pros: Nothing
Cons: Nasty rooms and rude staff and manager
Poor 1.0
Pros: Nothing but the price and we should have known it was too cheap
Cons: We could not get towels because it was a weekend I was told I would get towels on Monday morning we seen roach bugs ! We stayed on Saturday and Sunday night and I will never stay there again never seen anyone after check in dirty floors
Mediocre 3.7
Cons: Absolutely nothing provided as part of the cost of the room. Kitchen with no dishes, silverware or coffee maker, but you can rent dishes and cooking stuff for 30.00 and a coffee maker for 25.00. Won’t ever stay at one of these again.
Okay 4.8
Pros: Cheap, staff was nice, they gave me an upper level NS room like I asked.
Cons: Bed and pillows uncomfortable. No remote. A bit shabby and not very clean inside and out. But if you want cheap, this is better than most.
Good 6.0
Cons: The rooms & bed sheets smelled like smoke or had a bad odor & my bedding clothes even smelled like this after sleeping in,bed.
Okay 4.0
Pros: Kitchen
Cons: Seems like it is a hangout and people going in and out of rooms all night . Someone vomited on the stairs and it stood there 2 days while I stayed. Cleaning and maintenance just walked over it, saw with my 2 eyes.

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