Guest reviews
Overall rating
7.6
Good
Based on 77 reviews
Cleanliness
7.6
Comfort
7.6
Pick-up/Drop-off
7.7
Value for money
7.3
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Pros
"Staff was friendly and informative"
(in 3572 reviews)
"Great car - thank you!"
(in 5305 reviews)
""Great Staff, easy pickup dropoff.""
(in 2248 reviews)
Cons
"They had no cars available."
(in 4241 reviews)
"Car was not clean inside."
(in 4134 reviews)
"Difficult to pick up cars."
(in 4202 reviews)
Recent reviews
Traveler rating
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Find reviews that mention:
customer service
car was clean
staff was friendly
great service
great customer
friendly and helpful
pick up and drop
car available
great car
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airport location
quick and easy
picked up the car
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9.6
Pros: Friendly staff.
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7.6
Pros: The staff at this location is great
Cons: The selection of vehicles and the cleanliness of the vehicle
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2.0
Pros: Car wasn’t available
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9.6
Pros: Absolutely wonderful people to deal with. The are knowledgeable and share that information. They will help well above and beyond other rental place I have dealt with. This crew is excellent.
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10.0
Pros: Super friendly and engaged staff-- the best place to rent from in Asheville!
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8.8
Pros: Staff was friendly and helpful. Pick up and drop off were easy.
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2.0
Cons: I made a reservation on line. When I arrived at the Asheville airport later that evening no cars were available. The clerk explained that although I made a reservation, the system doesn’t recognize that as a regional airport, whether or not a car is actually available. What?
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2.0
Cons: did not get to rent the cqr because they insist on a credit card instead of a debit card or cash
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6.0
Cons: gas tank was only quarter full.
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2.0
Pros: Absolutely nothing
Cons: they called me while I was on my way to pick up the to tell me they didn’t have a car for me!!
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8.0
Pros: Drop off was VERY easy.
Cons: Because I booked it through here and not directly through Enterprise, they had a VERY hard time finding my reservation. Super inconvenient. Will not do that again. Enterprise itself was great, though, so in the future I will just book directly through them.
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2.8
Pros: Did not have car I reserved. Bold faced lied about not having other vehicles available.
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- Full-size rental cars from Enterprise in Asheville are around 49% cheaper than other car types, on average
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