Book Budget car rentals in Asheville

Reviews for Budget in Asheville

Recent reviews

Traveler rating

Excellent

9

Good

6

Okay

6

Mediocre

18

Poor

3

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returned the carcar was dirty

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10.0

More car selectionReviewed 2022 Aug 08

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2.0

I had a 9:00 pick and I waited a hour for them to come and open the place. So After the hour I went to enterprise and rented a car for cheaper and same day. I also had to get Apple to get my refund because I paid for insurance and after call several different people no one would give me my refund for the insurance. So Apple got my refund since I paid for the insurance with my apple credit card.Reviewed 2022 Aug 03

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6.0

Car was pretty dirty at pickup. Agent wasnt friendliest.Reviewed 2022 Jun 29

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2.0

Reserved a car, confirmed it was the reservation was at the airport two days before, arrived and was told that my reservation was at a satellite spot. I would need to get a taxi, Uber or Lyft to go there to receive the reservation rate. Paid $235 more. Not happy.Reviewed 2022 Apr 30

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10.0

Lovely experience. One of the best I've ever had in car rentals.Reviewed 2022 Apr 30

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2.0

Unpleasant rep at counter; no staff in pickup lot to report damage on car prior to taking; no rep to check in car on return; a poor experience all around. I will never rent from Budget again. It’s not worth it.Reviewed 2022 Apr 30

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6.0

The pickup inspection sheet missed a large dent in fender and large scratch on another fender. The drop off site was not prepared for the number of vehicles that were returned at that time. Lots of confusion and conflicting directions from the garage attendants.Reviewed 2022 Apr 17

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2.0

They cancelled on me 18 hours before my reservation. I had to pay $300+ for a flight instead.Reviewed 2022 Apr 16

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4.0

They could have actually had a car for me at pick-up. They didn't and the person working the AVL counter was not helpful...basically presenting a "you're out of luck" attitude coupled with the explanation that Budget was causing them to have a hard time too. They eventually had a vehicle for me, but the 5 or so hours between was spent on the phone with customer service trying to understand my options for getting a vehicle with another company (which I was unable to do because the car class availability didn't match and they would not honor a different class reimbursement) while also scrambling to try and find an alternative way (flying, asking a friend to drive 11 hours roundtrip as a favor) to my destination, which was for work. It was incredibly stressful and I felt stranded and uncared for. Plus, my earning income depended on me arriving to my destination. It was like I should have assumed renting a car was just a MAYBE...I had no idea that when you reserved a rental you might not actually get to where you needed to go.Reviewed 2022 Apr 06

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2.0

Reservation was confirmed through Budget, but on arriving to town no cars were available and staff was rude and unhelpful.Reviewed 2022 Apr 02

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2.0

Terrible experience picking up the car. I was surprised to learn that our car was not at the airport, we had to take a ride share to another location 25 minutes away. Then the vehicle wasn't available for several hours, despite having a confirmed reservation. The staff were not transparent or friendly with us or other customers whom we overheard.Reviewed 2022 Mar 28

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6.0

The car had a flat tire that I had to air up and a check oil level light that I had to purchase oil to top up twice because it was so low on oil. The car got me to where I was going but I was worried the entire five hour drive that something else would go wrong because of the condition of the car when I picked it up.Reviewed 2022 Mar 09

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More

• 5.4 /10Enterprise Car Rentals at Asheville
• 4.3 /10Hertz Car Rentals at Asheville
• 4.9 /10Thrifty Car Rentals at Asheville

• What is the most popular rental car from Budget in Asheville?

  Premium (Buick Enclave or similar) is the most frequently booked rental car type from Budget in Asheville.

• How many car rental locations does Budget have in Asheville?

  Budget has 1 rental location in Asheville. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Asheville Regional airport (AVL)?

  No (According to our data)

• Does Budget offer shuttle or airport pick-up services from Asheville Regional airport (AVL)?

  Yes