Pros: Could not have been easier all the way around from staff at the counter to the car itself.
Cons: Not a thing.
Pros: Staff. Car.
Pros: Staff professional, friendly and helpful. Car was good.
Cons: We had to wait for approximately 90 minutes for an available car.
Pros: They had over booked by 35 cars and we were stranded at a small airport with no rental car. They did not help in any way.
Cons: Had a car for us. I'm very disappointed.
Pros: No. Staff said my reservation wasn't there, offered me a car at a much higher rate, than denied me the car, after one of my many credit cards had been denied. I had forgot that the bank cancelled that one due to suspicious activity, but I had other credit cards and loads of money. The staff was extremely rude.
Pros: Got there and line was 20 people deep and people in front of me had been there for 90 minutes. One person at counter. left after an hour without a car.
Cons: more people at desk, don’t overextend reservations
Cons: Bill totally wrong. Never closed out. Got email qith wrong contract and amount. Never called me back. Never answered phone at Asheville airport. No wonder you are bankrupt!!
Pros: Every step of this process was horrible. Rude, disorganized associates at pick up. The car was still dirty when I got into it and all the tire pressures were dangerously low. The drop off location wasn't operational and it took over an hour to get someone on the phone who could tell me how to return the car. 2 days later I'm still trying to close out my reservation with them. I will never rent with Hertz again.
Cons: Absolutely everything. Horrible experience, will never use Hertz again.
Pros: Staff was great. Understaffed though! Long line to get car! Took 45 min.
Cons: More help at counter
Cons: I reserved a mid size car. When I arrived the only thing they had was a club cab Dodge Ram. Not great for 4 people with luggage that has to sit in the bed in the rain.
Pros: great experience
Pros: Yes the staff was friendly and I love the convenience of the location. Prices are some of the best in town. I always use Hertz.
Cons: more staff to make rental process shorter.
Full-size (Ford Fusion or similar) is the most frequently booked rental car type from Hertz in Asheville.
Hertz has 2 rental locations in Asheville. Take a look at our Hertz rental location map to find the best rental cars near you.