Book Hertz car rentals in Asheville

Reviews for Hertz in Asheville

Recent reviews

Traveler rating

Wonderful

4

Very good

1

Good

0

Okay

1

Fair

1

Mediocre

0

Poor

8

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car was cleanfriendly staff

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10.0

EasyReviewed 2023 Aug 06

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6.0

I left a note in the appropriate box that we needed to pick up at 8 am. I tried calling to confirm that it had been received. No one ever answered. It was not receivedReviewed 2023 Jul 10

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10.0

We ordered what we thought was a minivan but we ended up with a Jeep Willy’s. It was great for the NC Mountainous terrain but both me and my wife had to literally climb in. My wife, all 5’2 needed a boost to get into the seat and me, a 73 year old overweight man also literally had to pull myself up into the seat.Reviewed 2023 Jul 10

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2.0

I got to Asheville airport and was told I did not have a confirmation. I am a Hertz member as well. I showed the two people at the desk my reservation and gave her my confirmation number. She said she could not find it. She said I would have to drive a Ford F150 if she did give me a car. I told her no problem, then she said she couldn't help me. They were AWFUL at the desk. Luckily, the man at the desk sent me to Alamo and they were polite, helpful, and gave me a much, much better experience. I just rented from Hertz in Apopka, Florida last month and the experience was excellent. Asheville, I can say I would be hard pressed to ever attempt that badness again, if for nothing else than not wanting to engage with your agents again. They were not very nice. The woman was particularly snippy and grumpy.Reviewed 2023 Jun 05

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2.0

They did not have ANY cars available despite having a reservationReviewed 2022 Jan 19

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2.0

This site reserved me a rental and took part of payment even though actual rental location was out of cars. I got charged but was stranded without a vehicle. Won't use this site again nor will I encourage others tooReviewed 2022 Jan 19

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5.9

I have yet to receive a receipt closing out my rental. Had to pay a fee to re-schedule my pick-up time.Reviewed 2021 Oct 18

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1.9

They gave my car away and left me stranded. Ending up paying a ton of money for cabs.Reviewed 2021 Oct 04

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1.9

The man that handled the rental was nice and professional but was put in a horrible position by having no help and was taking about 20 minutes with each client and there was a long line. Seemed that most of the passengers from my flight rented planes. It was a very long exhausting wait in line. There was no one there to show you how to even use the vehicle or do a walk around.Reviewed 2021 Aug 10

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1.9

By the time I got to the counter no vehicles were available. Extremely bummed since I had a reservation.Reviewed 2021 Jul 31

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8.0

Pros:VERY friendly staff. Vehicle upgrade was excellent.Cons:Way too expensive.Reviewed 2021 May 13

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2.0

Pros:Staff in Asheville was terrible. They ended up giving us the wrong car and we only found it out when we dropped it off in Jacksonville. Staff in Jacksonville as almost as bad. The car was also not cleaned before. Someone's old coke can was left in the car.Cons:Whatever you do, make sure you get a PAPER contract when you pick up your car. They said we didn't need one in Asheville and they just emailed it to us, but once we got to Jacksonville, Hertz acted like we should have had one and they treated us as if we were the problem with it not being there.Reviewed 2021 May 09

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• What is the most popular rental car from Hertz in Asheville?

  Economy (Kia Rio or similar) is the most frequently booked rental car type from Hertz in Asheville.

• How many car rental locations does Hertz have in Asheville?

  Hertz has 2 rental locations in Asheville. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Asheville Regional airport (AVL)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Asheville Regional airport (AVL)?

  Yes