Book Hertz car rentals in Asheville

Reviews for Hertz in Asheville

Recent reviews

Traveler rating

Wonderful

3

Very good

1

Good

0

Okay

2

Fair

1

Mediocre

0

Poor

7

8.0

Pros:VERY friendly staff. Vehicle upgrade was excellent.Cons:Way too expensive.Reviewed 2021 May 13

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2.0

Pros:Staff in Asheville was terrible. They ended up giving us the wrong car and we only found it out when we dropped it off in Jacksonville. Staff in Jacksonville as almost as bad. The car was also not cleaned before. Someone's old coke can was left in the car.Cons:Whatever you do, make sure you get a PAPER contract when you pick up your car. They said we didn't need one in Asheville and they just emailed it to us, but once we got to Jacksonville, Hertz acted like we should have had one and they treated us as if we were the problem with it not being there.Reviewed 2021 May 09

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10.0

Pros:The lady who worked with us at the 891 Patton Ave location in Asheville was amazing. Very professional and an outstanding representative of your company. She supplied us with the perfect mid sized vehicle for our mountain travels.Cons:A 100% great experienceReviewed 2021 Apr 30

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10.0

Pros:Friendly staff, pick up and drop off were a breeze.Reviewed 2021 Apr 15

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10.0

Pros:Could not have been easier all the way around from staff at the counter to the car itself.Cons:Not a thing.Reviewed 2020 Dec 25

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10.0

Pros:Staff. Car.Reviewed 2020 Nov 10

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2.0

Pros:They had over booked by 35 cars and we were stranded at a small airport with no rental car. They did not help in any way.Cons:Had a car for us. I'm very disappointed.Reviewed 2020 Oct 13

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4.8

Pros:Got there and line was 20 people deep and people in front of me had been there for 90 minutes. One person at counter. left after an hour without a car.Cons:more people at desk, don’t overextend reservationsReviewed 2020 Oct 04

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4.0

Pros:NothingCons:Bill totally wrong. Never closed out. Got email qith wrong contract and amount. Never called me back. Never answered phone at Asheville airport. No wonder you are bankrupt!!Reviewed 2020 Jul 27

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2.0

Pros:Every step of this process was horrible. Rude, disorganized associates at pick up. The car was still dirty when I got into it and all the tire pressures were dangerously low. The drop off location wasn't operational and it took over an hour to get someone on the phone who could tell me how to return the car. 2 days later I'm still trying to close out my reservation with them. I will never rent with Hertz again.Cons:Absolutely everything. Horrible experience, will never use Hertz again.Reviewed 2019 Nov 15

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9.2

Pros:Staff was great. Understaffed though! Long line to get car! Took 45 min.Cons:More help at counterReviewed 2019 Nov 05

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10.0

Pros:great experienceReviewed 2019 Sep 17

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• What is the most popular rental car from Hertz in Asheville?

  Intermediate (Mazda Mazda5 or similar) is the most frequently booked rental car type from Hertz in Asheville.

• How many car rental locations does Hertz have in Asheville?

  Hertz has 2 rental locations in Asheville. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Asheville Regional airport (AVL)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Asheville Regional airport (AVL)?

  Yes