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|"Staff was very helpful and friendly."||(in 35 reviews)|
|"Walking distance to Rainey Street."||(in 4 reviews)|
|"Beautiful hotel with great location"||(in 47 reviews)|
|"The elevator was dirty"||(in 10 reviews)|
|"Ac unit was not working properly when we arrived"||(in 4 reviews)|
|"Rooms were very small."||(in 8 reviews)|
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Great Location and Staff
The location can not be beat. The rooms are clean and the staff is friendly. Very enjoyable stay!
Room was eh, but functional.
This hotel was bad, the staff wasn't helpful only after I was checking out that the staff was decent and actually gave us customer service but before that when I was trying to check in, the staff was not welcoming. Body language was off, greeting us was not so pleasant, another group of people who were standing by us seemed to have been treated the same. The worse was when our time to check was at 3 PM and when we came to check in, they told us that our room was not ready because of people extended their stay. I have never experienced this personally because, at other hotels, they always had the room ready for their customers no matter what. I had to wait a massive 4 additional hours until my room was ready. My party and I were extremely disappointed. Will never go back to this Holiday location, and I advise others who are booking to triple check your room availability, if not, beware of fighting with their customer service. Also, the price for this hotel is NOT worth it. Please see other options.
Horrible front desk staff
Staff was very rude and not very helpful throughout the entire trip. Starting from checkin to requesting a shuttle to asking for a razor everything seemed like such a chore. Everyone I encountered left a sour taste in my mouth
Comfy bed..helpful staff
The bed was so comfy!!! I did ask for help or suggestions for me and my 11 year old to do in the evening and the driver (I hate I didn't get his name) really tried his hardest to help me out. It was hard since Austin is more of an adult atmosphere at night but he keep looking & always looked at location & price of a cab since I didn't have a car. He finally found a spot we could try out & he drove us there even though it was slightly out of their driving distance. He said he didnt want my daughter to be bored & wanted her to enjoy her stay. Very polite and helpful!
There is construction going on but nothing bad and no noise.
Well worth your money
The room was comfortable and clean and included everything you'd expect to have in a hotel room.
The hotel was under renovations during my stay so the atmosphere of the hotel wasn't too nice, but that's understandable. The renovation plans look like they will be impressive once they are completed.
Wake up refreshed and ready to explore the vibrant city of Austin, Texas at the Holiday Inn Austin-Town Lake. Set on scenic Lady Bird Lake, less than a mile from the Austin Convention Center and a quarter mile from the world-renowned Rainey Street Entertainment District, our hotel's premier location is ideal for both business and leisure guests. Here at the smoke-free Holiday Inn Austin-Town Lake, our top priority is to make your stay in Austin unforgettable. Guests rave about our stunning views of Lady Bird Lake, also known as Town Lake, and downtown Austin. Our hotel's business travelers love staying just minutes from corporate areas such as Oracle, Intel, the State Capitol and the Austin Convention Center. For those looking to blend business with pleasure, opt outdoors by fishing, hiking or biking along the lake, or visit Zilker Metropolitan Park, tour the State Capitol and browse the Lyndon Johnson Presidential Library. There's something for everyone here in Austin. We're proud to offer thoughtful amenities such as complimentary high-speed Wi-Fi access, complimentary garage parking, a fitness center, business center and spacious meeting rooms for up to 200 guests. Take a dive into our outdoor rooftop pool and soak up our stunning lake views. The Boathouse Grill serves breakfast, lunch and dinner with a diverse menu that offers something for every palate. No matter the reason for your visit to Austin, make the most of your trip at the Holiday Inn.
based on 897 reviews
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Reviews about Holiday Inn Austin-Town Lake
Most Popular Landmarks
- Lady Bird Lake 252 m
- Esther's Follies 1.4 km
- Sixth Street 1.5 km
- French Legation Museum 1.5 km
- Mexic-Arte Museum 1.5 km
- Austin City Hall 1.6 km