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|"The bed was very comfortable!"||(in 9 reviews)|
|"Staff was amazing at that location!"||(in 14 reviews)|
|"The price was fantastic, the location was perfect, and the room was VERY clean"||(in 6 reviews)|
|"Staff was very rude and inefficient."||(in 7 reviews)|
|"Smell of smoke outside the building"||(in 3 reviews)|
|"The room also had roaches"||(in 31 reviews)|
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The fact that I got to leave this place.
This is the first bad review I have ever left in my life. The young lady at the front desk for check in was incredibly rude. I was in town as a featured performer for a comedy festival and this is the worst stay I have had in the last years I have traveled to perform. We walked into our suite and there was a painting fallen from the wall, the microwave plate placed on the bedside table, an incredibly filthy shower floor, and an even dirtier mattress, plus - every time we turned the bathroom light on, an insanely loud hum came from the fixture above. We were woken up 4 times in one morning by pounding on the door from a maintenance person to "fix the fallen painting and the microwave plate." Why was that not fixed before we got the room? Seems like an incredibly easy fix without being demanded that we leave our room so a painting can be hung back up. Please fire that young lady at the front desk, good god.
Worst hotel ever
Gave my reservation away. Cigarette smell. Bed bugs. Dirty. Beds are full not queen. Hot water was turned off one night. Laundry machines not working.
Everything was awful. Disgustingly unsanitary and was nothing that the website said it would be.
What can I say?
I liked the look of the hotel upon arrival and the rate was reasonable for the area. I only found one more economical, but it wasn't in proximity to the area of Austin I was visiting.
I didn't like the noise that came from the room next to mine. Traffic in and out of the room constantly. I had to sleep with my earbuds in my ears to drown out the unpleasantness. My pillows smelled like dirty, dirty hair.i covered them with a towel. My bed looked as if it had been slept it (pressure wrinkles in the sheets).
There was a cart available to carry our things in.... The a/c was cold... The TV and remote worked... The room was clean and nice... I will stay there again when visiting family...location great.
When you stay at HomeTowne Studios by Red Roof Austin in Austin, you'll be in a shopping district, within a 15-minute drive of Lake Travis and The Domain. Featured amenities include express check-in, laundry facilities, and an elevator. Free self parking is available onsite.
based on 246 reviews
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