Value for money
Distance to city center
Distance to airport
|"Corteous staff and good food."||(in 4 reviews)|
|"Great value, decent rooms."||(in 14 reviews)|
|"Their breakfast is very good!"||(in 119 reviews)|
|"The rooms were old and outdated."||(in 58 reviews)|
|"Pool area a little outdated"||(in 11 reviews)|
|"Lots of hot water"||(in 17 reviews)|
|hot breakfast||in 269 reviews|
|clean room||in 219 reviews|
|staff was friendly||in 204 reviews|
|outdoor pool||in 97 reviews|
|great location||in 85 reviews|
|good bed||in 74 reviews|
|value for money||in 51 reviews|
|hot tub jets||in 39 reviews|
|hot water||in 39 reviews|
|sauna and jacuzzi||in 22 reviews|
|downtown banff||in 19 reviews|
|comfortable beds||in 11 reviews|
|good food||in 7 reviews|
comfy bed good breakfast friendly staff Good price
a bit outdated
Liked the place.
Staffs were nice and very helpful. Breakfast was great and helped to keep up our next day of big hiking.
Noisy from upstair and outside. Would be difficult to leave the balcony window opened in hot days(no ac in the room).. We stayed early Sept so it cool down quickly at night.. so it wasnt too bad for us..
The breakfast was delicious! The staff this morning were friendly. Hot tub jets were lovely.
I thought that things could be cleaned better. There were crumbs and dirt under the edge of my bed, and between the bed and end table. The mirrors in the hot tub area were dirty. And the bathroom/change room in the pool area was gross. The floor was covered in hair and the shower had chunks of stuff in the bottom. The shower drain was also plugged and not draining the water, so I had to shower standing in water that had a bunch of floaties in it. Looked very un-appealing. I could only find one plugin where I could charge my phone, and it was accords the room from the bed and I had to unplug the lamp or tv in order to use it. And wifi was spotty in my room.
Poor customer service/ poor cleanliness
Mildew on the ceiling of the shower, refused early check-in without even checking system, refused to provide managers contact information then gave fake information when request was made repeatedly.
The a/c did not work. For summer time it got warm in our room at night. There was no note with the thermostat saying how to work it.
Good customer server Good Breakfast Room was clean Enjoyed Sauna, pool everything more than what we expected
Best price hotel I could find on shorter notice
Good location and included a basic continental breakfast.
no elevator and while it has parking, the spots are not very big.
It's kind of motel of 80th. Old facilities.
price, included continental breakfast, staff acted promptly on our concerns, can walk to town center
noisy from floor to floor b/c older building, no a/c
Price, and staff
Seems worn down, door was loose
Don't do it
The staff at the front were polite and accommodating
Housekeeping was very poor, no fitting sheet no vacuuming and didn't take empty shampoo bottles, bathroom fan was gross, really old mattresses and rarely started by 3pm Phone wouldn't call out tried calling multiple food places for delievery always busy used cell phone worked first time Breakfast was gross, juice was really watered down, yougurt close to expiration poor selection of foods.
Not for a family
We liked the free continental breakfast, decent amount of food choices. One of the first places to stay when you arrive in Banff.
We got in early to Banff on a rainy cold day with a very pregnant woman and toddler child. I inquired about a possible early check in, was told 4pm is check in time. Ok fine. We toured banff, ate, but not much to see in banff on a cloudy cold rainy day. We returned at 3 and were told again, rather sternly that we could not check in, because check in is at 4. We left, returned at 3:50 to a large line of people checking in. Great! : (. I could overhear the girl at the front telling people that there room wasn't ready yet and to come back at 5!!! No apology or reason was given. We did finally get into our room. There is a bar on site and people are very loud leaving the bar at all hours it seems. Room was below average with a terrible mattress and very old furnishings.
The staff treated us well and the breakfast was a nice addition. The price was good value for the quality of the facility.
I have stayed at this hotel numerous times, as well as others in Banff. The staff answers requests in a timely, cheerful way. It is a bit dated, but an excellent place to stay. Free breakfast, clean room, balcony, what more do you need in the rockies!
There was a girl at the front desk who did not know what she was doing, I had to make sure I called back to talk to another staff member who secured my booking. You can't "what if" on a long weekend in Banff.
Good breakfact, helpful staff, heated pool and hot tub
looked as though it was due for a face lift and a lot of the electric sockets were badly worn so that plugs didn't always stay in!
I was moved from my room to another building at 10PM because of some technical issues from kitchen fan, it was bad noise in the room started from 9PM.I did not have any time to rest and wasn't happy at all.
No refridgerator in the room. Also, the breakfast was very disappointing and did not eat it. The parking lot was in very poor condition.
Location, amenities and parking
Coffe maker should be clean. I had to change 3 times and it's the same, they all have 'white' flakes each time you boil hot water!
it was very difficult to understand some of the front desk staff
stayed over night with my wife, son, daughter in law and grandchild. The stay was very comfortable and they had us in adjacent rooms which was nice.
It was not as clean as we felt it should be...
nice spa and sauna
The Staff are particularly courteous and very knowledgeable about the area..
The washroom could have been a little bit more clean.
Banff Voyager Inn provides comfortable accommodation and is within a 20-minute walk of Banff Railway Station. It is ideally located at the foot of Tunnel Mountain.
Those staying at Banff Voyager Inn Banff can take advantage of the relaxation facilities, which include a sauna, a Jacuzzi and an outdoor pool. Additionally, the multilingual staff are available to provide local information.
All the rooms at the motel feature tea and coffee making facilities, plus all the necessities for an enjoyable stay. They are also equipped with a hair dryer and a shower.
Banff Voyager Inn's on-site restaurant is a hassle-free option for those preferring to dine in. In the evening, guests are welcome to relax in the lounge bar. A wide selection of dining options are also available in the area.
Banff Voyager Inn Banff is close to the area's well-known sightseeing attractions, nightlife and shops, and Banff Park Museum is within walking distance. Guests can also easily visit attractions nearby, including The Banff Centre and Mt Norquay.
based on 1,057 reviews
Value for money
Policies vary by room type and provider.
Banff Voyager Inn is located at 555 Banff Avenue, 1.3 km from the center of Banff. Canadian Ski Museum West is the closest landmark to Banff Voyager Inn.
Check-in time is 16:00 and check-out time is 11:00 at Banff Voyager Inn.
Yes, Banff Voyager Inn offers free Wi-Fi.
No, Banff Voyager Inn does not offer free parking.
No, Banff Voyager Inn does not offer free airport shuttle service.
Banff Voyager Inn is 107.6 km from Calgary. Banff Voyager Inn is 159.3 km from Red Deer.
Yes, Banff Voyager Inn is a pet-friendly hotel.
Yes, Banff Voyager Inn has a pool onsite.