Hotels near Birmingham Airport (UK)

Hotels near Birmingham Airport (UK)

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Birmingham (BHX) - Birmingham, England, United Kingdom
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Best hotels near Birmingham Airport (UK)

Cleanliness
9.4
Comfort
9.4
Location
9.4
Services
9.3
Staff
9.8
Overall 9.3 Excellent
Based on 115 reviews
Cleanliness
9.4
Comfort
9.4
Location
9.4
Services
9.3
Staff
9.8
Cleanliness
9.8
Comfort
9.6
Location
9.5
Services
9.6
Staff
9.8
Cleanliness
9.0
Comfort
9.2
Location
9.4
Services
9.2
Staff
9.6
Cleanliness
9.7
Comfort
9.6
Location
9.5
Services
9.4
Staff
9.8
Cleanliness
9.6
Comfort
9.4
Location
9.2
Services
9.1
Staff
9.9
Cleanliness
9.4
Comfort
9.4
Location
9.4
Services
9.0
Staff
9.9

Excellent 8.0
Pros: Breakfast was well cooked. Cheerful service
Cons: We were unable to connect to WiFi. Possibly we were given an incorrect password.
Excellent 10.0
Pros: the breakfast was very good, served promptly with a smile. lovely clean room excellent shower.
Cons: maybe just a bigger bath towel.
Excellent 10.0
Pros: James and Hansel were so welcoming and happy to help in anyway. The place was very clean and homely and a good breakfast was served. I will definitely be back.
Excellent 10.0
Pros: The breakfast was really good and plenty to eat. They also went out of there way to provide a dietary requirement. Could not fault anything about Springfield house. The hosts were really friendly and the house and accommodation was spotlessly clean. Will stay again.
Cons: Nothing it was all so perfect.
Excellent 8.0
Pros: Breakfast was fine but due to Covid had to eat in room
Cons: My visit was fine. Very welcoming owners.
Excellent 10.0
Pros: Very Accommodating throughout are stay, genuine hosts with great customer service nothing was to much trouble for them. The guest house is lovely and furnished well with a traditional feel overall we would definitely stay again as it’s also in great location close to the NEC and walking distance from shops. Thankyou guys.
Excellent 10.0
Pros: excellent hosts
Cons: it was fab
Excellent 10.0
Pros: 15 mins drive from NEC, numerous pubs that serve food in walking distance to guest house. Clean, great facilities, friendly hosts, private parking at rear, large size room, great breakfast.
Cons: Nothing
Excellent 10.0
Pros: The location to the NEC only a short taxi ride away. We were going to Crufts. We received a warm friendly welcome on arrival. Which continued throughout our stay.. Breakfast was superb. All cooked to order. The accommodation is very tidy and clean. Fantastic shower in our room which was the triple room. The beds were very comfortable I would most certainly stay again.
Cons: Nothing I could not fault anything
Springfield House - Birmingham
Rated #1
9.3
Excellent 9.3
Based on 115 reviews
Details
Reviews

Cleanliness
9.5
Comfort
9.3
Location
8.8
Services
8.8
Staff
9.7
Overall 9.2 Excellent
Based on 151 reviews
Cleanliness
9.5
Comfort
9.3
Location
8.8
Services
8.8
Staff
9.7
Cleanliness
9.5
Comfort
9.8
Location
8.8
Services
9.2
Staff
9.7
Cleanliness
9.7
Comfort
9.6
Location
8.8
Services
8.8
Staff
9.7
Cleanliness
9.3
Comfort
9.1
Location
8.6
Services
8.6
Staff
9.2
Cleanliness
9.5
Comfort
9.1
Location
8.9
Services
8.8
Staff
9.8
Cleanliness
9.3
Comfort
8.9
Location
8.6
Services
8.3
Staff
9.6

Excellent 10.0
Pros: Very clean and amazing service.
Excellent 9.0
Pros: Great price, very clean, great hosts
Cons: Nothing really
Excellent 10.0
Pros: Our second visit to gables nest - we will be back! We travel down for trade shows and would not stay anywhere else now. Lovely friendly owners and spotlessly clean!
Excellent 10.0
Pros: Spotless and host was fantastic.
Cons: n/a
Excellent 10.0
Pros: Everything
Cons: Nothing
Excellent 9.0
Pros: Mal made me feel comfortable. She's just such a lovely host. She also catered a vegan breakfast especially for me. The place was quiet, safe and clean. I really enjoyed my stay with them.
Excellent 9.2
Pros: Friendly helpful owners
Excellent 8.8
Pros: Nice hotel or bed and breakfast close to Birmingham centre. Good breakfast and very friendly host.
Excellent 8.8
Pros: Very friendly owners. Made you feel at home
Cons: Couple flights of stairs and continental breakfast but there was plenty
Excellent 8.0
Pros: A great find. The owner was nice, breakfast filling and the room was comfortable -- with the windows closed I wouldn't have known there was a busy road outside.
Gables Nest - Birmingham
Rated #2
9.2
Excellent 9.2
Based on 151 reviews
Details
Reviews

Cleanliness
9.4
Comfort
9.3
Location
9.3
Overall
9.0
Services
9.1
Overall 9.0 Excellent
Based on 2,601 reviews
Cleanliness
9.4
Comfort
9.3
Location
9.3
Overall
9.0
Services
9.1
Cleanliness
9.2
Comfort
9.1
Location
9.2
Services
9.0
Staff
9.0
Cleanliness
9.4
Comfort
9.4
Location
9.4
Services
9.2
Staff
9.3
Cleanliness
9.4
Comfort
9.3
Location
9.3
Services
9.1
Staff
9.0
Cleanliness
9.3
Comfort
9.1
Location
9.1
Overall
9.0
Services
8.9
Cleanliness
9.3
Comfort
9.1
Location
9.2
Services
9.0
Staff
8.8

Excellent 8.0
Pros: Clean room, helpful receptionist
Cons: Breakfast - more staff needed to clear tables. Pretty average selection of cold buffet (didn’t go for hot). No wow factor. Slow service to get a coffee
Excellent 9.0
Pros: Everything else was amazing
Cons: Very comfortable bed but pillows were hard and and a little lumpy. One of my pillow cases was very rough.
Okay 5.0
Pros: The hotel itself was lovely my son said. I booked this as a 30th surprise for my son. The room he stayed in seemed dated and no bath. I tried contacting the hotel 3 times spending over 3 hours on the phone. I left messages on booking.com app. I was charged wrong as I had booked and tried to upgrade but they gave me a double instead of a twin when I upgraded. When I changed it back, the price had increased by £50! I asked for a celebration gift on arrival, nothing in his room when he arrived. My son ended up having to pay for the whole stay plus package even though I said I was booking it as a surprise! Nothing short of a disaster really in my view. However, my son had a good time none the less and said staff were very apologetic.
Cons: The rooms could do with updating and there wasn’t a bath. The rooftop pool and restaurant my son said was great.
Excellent 10.0
Pros: The room was beautiful the bath read pristine
Cons: Nothing
Excellent 10.0
Pros: The staff were amazing, helpful, kind. Excellent facilities, venue and views.
Cons: Everything was perfect
Genting Hotel - Solihull
Rated #3
9.0
Excellent 9.0
Based on 2,601 reviews
Details
Reviews

Cleanliness
9.2
Comfort
8.8
Location
9.3
Services
8.8
Staff
9.6
Overall 9.0 Excellent
Based on 348 reviews
Cleanliness
9.2
Comfort
8.8
Location
9.3
Services
8.8
Staff
9.6
Cleanliness
9.3
Comfort
8.9
Location
9.5
Services
8.8
Staff
9.7
Cleanliness
9.0
Comfort
8.7
Location
9.2
Services
8.8
Staff
9.6
Cleanliness
9.3
Comfort
9.0
Location
9.5
Services
8.8
Staff
9.6
Cleanliness
9.2
Comfort
8.7
Location
9.1
Services
8.6
Staff
9.6
Cleanliness
9.2
Comfort
8.6
Location
9.2
Services
8.5
Staff
9.6

Excellent 8.0
Pros: Extremely helpful and friendly owner and comfortable room. I will definitely return. I loved sitting outside the room watching the horses.
Good 7.0
Pros: Good location chalet's comfortable.
Excellent 8.0
Pros: Millie was lovely and accommodating. We loved being so close to animals. The room was lovely and plenty of room. Very clean and great breakfast.
Cons: It would’ve been nice to have a fridge in the room.
Church Farm - Solihull
Rated #4
9.0
Excellent 9.0
Based on 348 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.6
Facilities
10.0
Location
9.4
Overall
8.0
Overall 8.6 Excellent
Based on 3,463 reviews
Cleanliness
9.0
Comfort
8.6
Facilities
10.0
Location
9.4
Overall
8.0
Cleanliness
9.0
Comfort
8.6
Location
9.3
Services
8.3
Staff
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
8.7
Location
9.4
Services
8.5
Staff
8.8
Cleanliness
8.9
Comfort
8.6
Location
9.3
Services
8.4
Staff
8.7
Cleanliness
8.9
Comfort
8.6
Location
9.3
Overall
7.8
Services
8.3
Cleanliness
8.7
Comfort
8.3
Location
9.1
Services
8.0
Staff
8.5

Okay 5.0
Pros: Service and guidance
Cons: I wasn’t fully informed of somethings
Excellent 9.0
Pros: Quick and simple
Cons: Limited restaurant menu
Okay 5.0
Cons: Terrible check in only one receptionist and a queue out the door we apprehended the manager who was real rude and said he could not do much and a fellow ibis worker just laughed at us she was so cocky and so rude also we ended up in a adapted room which we had not asked for we booked a double bedded room but was give a twin bed room I was not happy but he said there was no double bedded available even though I had booked one on booking.com ,we arrived to our room and there wasa discarded suitcase on the hallway outside a bedroom we told a cleaner but again treat with contempt and the suitcase was still there in the morning we have never stopped at a ibis hotel and we will never stay in one ever again shocking customer experience and staff that treat guests with contempt
Excellent 10.0
Pros: Location was excellent, the rooms were all freshly redecorated and modernised. The whole place felt clean and new
Cons: Nothing much!
Excellent 10.0
Pros: Clean, and good price
Cons: Kettle for the room I wanted a tea but couldn’t make one nor there was a mug or tea bags or shugar
Excellent 9.0
Pros: Easy to get to as its location in near several bus stops. The room was nice and certainly worth the price and the staff were helpful. It's also not to far from a 24hr shop making it easy to get anything no matter the time.
Cons: Honestly the wasn't any issue I had with my stay.
Good 6.0
Pros: Location
Cons: Room was very warm and cooling system did not work
ibis Birmingham International Airport - NEC - Birmingham
Rated #5
8.6
Excellent 8.6
Based on 3,463 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.6
Location
8.8
Overall
9.5
Services
8.4
Overall 8.5 Excellent
Based on 2,763 reviews
Cleanliness
8.8
Comfort
8.6
Location
8.8
Overall
9.5
Services
8.4
Cleanliness
8.7
Comfort
8.4
Location
8.7
Services
8.4
Staff
8.9
Cleanliness
10.0
Location
10.0
Overall
9.5
Staff
9.0
Value for money
10.0
Cleanliness
8.8
Comfort
8.7
Location
8.8
Services
8.5
Staff
8.9
Cleanliness
9.0
Comfort
8.7
Location
8.9
Services
8.5
Staff
8.9
Cleanliness
8.6
Comfort
8.6
Location
8.5
Services
8.2
Staff
8.7
Cleanliness
8.7
Comfort
8.5
Location
8.7
Services
8.2
Staff
8.7

Excellent 9.0
Pros: Was quiet
Cons: Missed breakfast
Excellent 10.0
Pros: The staff made the place.very clean & the food was very nice
Excellent 10.0
Pros: Our stay had to be extended, the Staff were more than helpful ensuring our stay at a very difficult time was as best as we could expect. Very helpful staff in particular Steph. Thank you to all you made a really difficult time less stressful.
Cons: Nothing springs to mind, keep up the good work. Clean and efficient, helpful and considerate what more can anyone ask for.
Excellent 9.0
Pros: Nice room. Matching the expectations and description. Despite the pandemic food is served, though breakfast is limited.
Cons: Shower could be bigger. Due to the pandemic it is allowed to have dinner/breakfast only in your room (understandable), however there is no a second chair in the room making it very unconvinced, if there are two of you in the room. Location is a bit far from the airport/train station. In fact you can reach the hotel only using a car.
Excellent 9.2
Pros: Good for NEC and a cheap train fare to Birmingham city centre
Cons: No footpath from NEC to hotel
Excellent 10.0
Pros: Good location for the NEC, comfortable with a nice bar and good breakfast.
Cons: All good
Excellent 8.8
Pros: Nice hotel near the airport. We ordered a cap which took us for a fixed price (10,50 pds.) to the airport. Next doors there is a nice pub.
Holiday Inn Express Birmingham NEC - Birmingham
Rated #6
8.5
Excellent 8.5
Based on 2,763 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.5
Facilities
8.0
Location
9.4
Overall
7.8
Overall 8.4 Excellent
Based on 2,593 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
8.0
Location
9.4
Overall
7.8
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
10.0
Overall
8.0
Cleanliness
8.7
Comfort
8.6
Location
9.4
Services
8.3
Staff
8.9
Cleanliness
8.6
Comfort
8.0
Facilities
8.0
Location
9.3
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.8
Comfort
8.7
Location
9.6
Services
8.4
Staff
8.9
Cleanliness
8.6
Comfort
8.3
Location
9.4
Services
8.2
Staff
8.8
Cleanliness
8.4
Comfort
8.2
Facilities
10.0
Location
9.2
Overall
7.3
Cleanliness
8.2
Comfort
8.0
Location
9.1
Services
7.7
Staff
8.6

Excellent 10.0
Pros: Loved everything about it
Cons: Car park price to dear
Excellent 10.0
Pros: Close to everything on the airport doorstep staff in the bar very helpful it was very quiet the room was very nice everything you needed was there from tea to shampoo will be staying here again
Mediocre 2.0
Pros: The location was very handy.
Cons: Sadly one of our two rooms had not been cleaned. We were shocked to arrive at the room to find a slept in bed. Dirty pants in the bathroom. Rubbish on the side.
Okay 5.0
Pros: Room wss lovely staff were friendly
Cons: Service due to low was very very slow anc had to request our orders on numerous occasions- food very average compared to when I have stayed before- also we ordered for our conference room. Tea coffee and water - gold had not been ordered then told they had made a mistake- we ordered water on / occasions in the bar at night snd in the conference room the next day - did not arrive- poor service and quality of food - you really need to sort this- I think your staffing levels were too low
Excellent 10.0
Pros: Breakfast was good
Good 7.0
Pros: The room and cleanliness. The staff bringing my takeout up to my room early in the morning which made me feel safe.
Cons: There were no luggage carts and I had many bags. Breakfast should be served from midnight if possible. More diverse menu - I had to rely on takeout. Was missing lotion and shampoo in the bathroom.
Excellent 10.0
Pros: all was perfect, staff for dinner were very accommodating nothing was too much trouble
Excellent 8.0
Pros: We had an early morning flight, so being just across from the departure area was hugely convenient. Check in and check out were both quick and convenient.
Cons: The rooms were reasonable, however couldn't be described as spacious. For the price and convenience this wasn't unexpected though.
Excellent 10.0
Pros: Spacious room for organizing repacking to travel. Sufficient places to sit at dinner for a single person. Excellent personnel response in replacing burnt out light bulb. Location wrt airport and railroad. Value based on my particular reservation was good. I was paying out of personal pocket. But I would return for the same price. No bright LEDs to disturb my sleep Nice breakfast.
Cons: Nothing bad No sign if water in fridge is free (many hotels charge for this) I would like decaf earl grey for room to help sleep Burger at dinner. Glad that this was well-done. But the bun was very dry. Needed a nice sauce to make it all more moist and flavorful. Restaurant did not seem to know if a British beer: ale was available. Yes I liked the ale provided but the server did not know about it. It would be good if there are real British ales on tap instead of the usual corporate beers. Is it possible to get United miles for staying at Novotel? This Would influence my decisions. John Taylot
Excellent 8.0
Pros: staff was very helpful and friendly
Excellent 8.5
Pros: Convenient to Birmingham Airport! Great for early morning flight. They even gave us our b'fast in a bag the night before since our plane left before the breakfast opened. We have traveled a bit, but never in a place where we needed to insert our card into a slot to turn on the lights. Guess that is well known, however was not by us. Helpful housekeeper showed us. Very convenient to have USB charger for electronics.
Novotel Birmingham Airport - Birmingham
Rated #7
8.4
Excellent 8.4
Based on 2,593 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.0
Facilities
6.5
Location
9.3
Overall
7.0
Overall 8.2 Excellent
Based on 5,105 reviews
Cleanliness
8.6
Comfort
8.0
Facilities
6.5
Location
9.3
Overall
7.0
Cleanliness
2.0
Location
10.0
Overall
5.0
Staff
8.0
Value for money
2.0
Cleanliness
8.7
Comfort
8.1
Location
9.2
Services
7.9
Staff
8.7
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
8.0
Cleanliness
8.6
Comfort
8.1
Location
9.3
Services
7.8
Staff
8.6
Cleanliness
8.5
Comfort
7.7
Location
9.0
Services
7.5
Staff
8.5
Cleanliness
8.6
Comfort
8.1
Facilities
6.6
Location
9.3
Overall
7.3
Cleanliness
8.3
Comfort
7.5
Location
9.0
Services
7.4
Staff
8.3

Good 6.0
Pros: bread and pain au chocolat. Liked croissant and yoghurt too.
Cons: Scrambled egg wasn't cooked well.
Excellent 8.0
Pros: Clean, good value and close to NEC.
Cons: Nothing really.
Excellent 9.0
Pros: price was great and it was perfectly sufficient for my needs.
Cons: nothing was an issue, given the price.
Excellent 10.0
Pros: Friendly staff, spotlessly clean and very close to departures. The room was ideal for waiting for a long flight. Shower worked, bed was comfortable. Nice little bar downstairs, coffee was excellent.
Cons: Hard to imagine it being improved at this price point.
Okay 5.0
Pros: None
Cons: Very helpful staff
Poor 1.0
Pros: Nothing
Cons: I already included you in an email. The hotel was not able to accept my booking on arrival as it was in a state of chaos. No leadership in a pisition to resolve the problem
Okay 5.0
Pros: Location, price, shower pressure.
Cons: Light in bathroom did not work. Soap/shampoo ran out in shower during the stay. Heating/cooling system a bit Mickey Mouse. Breakfast food at 0930 looked like it had been on the go since 0600.
Excellent 8.8
Pros: Great location within walking distance from airport - silent though Fast check-in and check-out procedure Clean, functional comfortable room Reasonable good continental breakfast
Cons: Some rooms need some repairs - my room had the window opening restrainer broken by a previous customer. But was not disturbing at all.
Excellent 8.0
Pros: The staff were as helpful as they could be and friendly. Room was clean and bed comfortable.
Cons: Via kayak I had changed my booking from Birmingham Central to Birmingham airport. The hotel did not have ne booked in. They checked with central and I was still booked there. I was told they could give me a room but I would have to pay for both rooms in each hotel!
Good 7.7
Pros: Very clean and comfortable bed
Cons: There was a big muddle up with my booking which is unresolved at the moment
ibis budget Birmingham Airport - NEC - Birmingham
Rated #8
8.2
Excellent 8.2
Based on 5,105 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.2
Facilities
9.0
Location
8.6
Overall
9.0
Overall 8.2 Excellent
Based on 3,004 reviews
Cleanliness
8.4
Comfort
8.2
Facilities
9.0
Location
8.6
Overall
9.0
Cleanliness
10.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.5
Comfort
8.2
Location
8.7
Services
8.1
Staff
8.6
Cleanliness
8.3
Comfort
8.1
Location
8.7
Services
8.0
Staff
8.5
Cleanliness
8.4
Comfort
8.2
Location
8.8
Services
8.1
Staff
8.4
Cleanliness
8.4
Comfort
8.2
Location
8.4
Overall
9.0
Services
7.9
Cleanliness
8.1
Comfort
7.9
Location
8.3
Services
7.6
Staff
8.2

Good 6.0
Pros: I enjoyed the very fresh croissant . The bed was very comfortable
Cons: I found the air conditioner difficult to control it was too cold for me.
Excellent 10.0
Pros: Lovely staff, value , good location
Cons: All good
Excellent 9.0
Pros: Staff excellent
Excellent 9.0
Pros: Volunteering with TeamGB kitting out our Tokyo bound sportsmen and women at the NEC so ideal location.
Cons: Rather remote and isolated in Covid times.
Excellent 10.0
Pros: All good
Cons: All good
Poor 1.0
Cons: Room window nearly fell on me when I opened it .. contacted reception who were more than apologetic and moved me to another room . However if that would have been a young child or elderly person they could have been seriously injured
Excellent 10.0
Pros: Fab location, great friendly and helpful staff
Cons: Car parking prices are a bit much especially when you use more than 1 vehicle
Okay 4.2
Cons: Disgusting. Black mould on the shower floor
Excellent 8.2
Pros: Easy access no fuss
Ibis Styles Birmingham Airport Nec - Birmingham
Rated #9
8.2
Excellent 8.2
Based on 3,004 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.2
Facilities
6.0
Location
9.1
Overall
6.0
Overall 8.2 Excellent
Based on 1,944 reviews
Cleanliness
8.6
Comfort
8.2
Facilities
6.0
Location
9.1
Overall
6.0
Cleanliness
8.4
Comfort
7.8
Location
9.0
Services
7.9
Staff
8.2
Cleanliness
8.6
Comfort
8.3
Location
9.2
Services
8.2
Staff
8.7
Cleanliness
8.6
Comfort
8.2
Facilities
6.0
Location
9.2
Overall
6.0
Cleanliness
8.5
Comfort
8.2
Location
8.8
Overall
6.0
Services
7.9
Cleanliness
8.3
Comfort
7.9
Location
8.8
Services
7.6
Staff
8.1

Good 7.0
Pros: Clean room, nice hotel.
Cons: Room was too hot, air con didn’t work. Breakfast really expensive not worth £20 per person.
Good 7.0
Pros: Clean, good location, good food
Cons: Reception and management can improve
Okay 5.0
Pros: Location good for my business over the two days, good rate for standard of hotel but covid restrictions......
Cons: I took a shower only to find the plug was blocked with a mat of hair, not from the head! I had to remove this to allow the water to drain out.(photo of hair plug below!!) I ordered room service, with a starter. The starter was fine and hot but as the food obviously all arrived at the same time and without a cover the main course was luke warm and pie very dry, so did not enjoy. Lastly it was a windy evening but the window to the room did not close to seal so a noise could be heard from this( and a draft blowing). Tried opening and closing but made no difference.
Excellent 8.0
Pros: Service
Cons: Nothing
Excellent 8.0
Pros: room was great as where the staff
Cons: more sky tv channels!
Excellent 8.0
Cons: The heating was bad
Excellent 10.0
Pros: The staff we're nice wifi was not the best
Cons: Nothing everything was fine
Excellent 10.0
Pros: The staff were very friendly
Cons: Room service food menu wasnt very big with many choices
Good 6.8
Pros: Had issues checking in which took a while to resolve, no apologies and very blasé
Cons: Service
Crowne Plaza Birmingham NEC - Birmingham
Rated #10
8.2
Excellent 8.2
Based on 1,944 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.2
Facilities
7.5
Location
8.2
Overall
8.4
Overall 8.1 Excellent
Based on 2,509 reviews
Cleanliness
8.3
Comfort
8.2
Facilities
7.5
Location
8.2
Overall
8.4
Cleanliness
4.0
Comfort
4.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
10.0
Cleanliness
8.3
Comfort
8.3
Location
8.4
Services
8.0
Staff
8.6
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.3
Comfort
8.3
Location
8.3
Services
8.1
Staff
8.6
Cleanliness
8.3
Comfort
8.1
Location
8.2
Services
8.0
Staff
8.4
Cleanliness
8.2
Comfort
8.1
Facilities
8.0
Location
8.0
Overall
9.0
Cleanliness
8.0
Comfort
7.9
Location
7.9
Services
7.8
Staff
8.4

Excellent 8.0
Pros: Staff were great. Courteous.. Nice modern room too
Cons: No designated smoking zone.. Lots of litter outside of building .. External places not well maintained. Hot breakfast was cold. Some people didn't pay parking charges
Excellent 10.0
Pros: All ok.
Excellent 9.0
Pros: staff
Excellent 10.0
Pros: Staff, girl at night duty on reception was brilliant. she was courteous and helpful. she knows the meaning of customer service
Cons: details on when pool is not available due to classes
Excellent 9.0
Pros: The size of the bed, air conditioning, generally all round good.
Cons: Nothing comes to mind other than the car parking fee, which puts your room rate up by £10 per night.
Excellent 8.5
Okay 5.4
Pros: We had to pay for parking when the was not even located in an area where parking is an issue such as the coty centre. The room were very cold. I had 2 extra radiator as the heating was blowing cold air. And there were people with pets there such as dogs. When we asked the hotel they said those rooms did not get special cleaning. Considering how dirty pets are I think such room need special sort of cleaning. We were stayong rhere with children as young under 1 .
Excellent 8.0
Pros: A few booking in issues, which the Manager sorted out, and a gesture free drink. . Ordered a simple bar snack one eveing which took a while to arrive, however the head waiter coped well with the situation. It is chargeable parking at the hotel. The NEC shuttle bus works well.
Holiday Inn Birmingham Airport - Nec - Birmingham
Rated #11
8.1
Excellent 8.1
Based on 2,509 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.4
Location
8.2
Services
8.1
Staff
8.7
Overall 8.1 Excellent
Based on 205 reviews
Cleanliness
8.6
Comfort
8.4
Location
8.2
Services
8.1
Staff
8.7
Cleanliness
8.8
Comfort
8.9
Location
8.6
Services
8.4
Staff
8.3
Cleanliness
8.4
Comfort
8.0
Location
8.0
Services
7.6
Staff
8.5
Cleanliness
8.7
Comfort
8.8
Location
8.4
Services
8.6
Staff
9.2
Cleanliness
8.9
Comfort
8.6
Location
8.2
Services
8.4
Staff
8.8
Cleanliness
8.8
Comfort
8.4
Location
8.0
Services
8.3
Staff
8.8

Mediocre 3.0
Pros: Breakfast was poor, milk had gone off, fruit was small old oranges, croissants in a packet, all in all very poor
Cons: Shower did not work, a guest had to let me into the property and show me to my room ! Water went off for a period, condition of the facilities was poor.
Mediocre 3.0
Pros: The room was clean and tidy
Cons: From the moment we arrived till the moment we left,we did not actually see another person so had no information at all. The room was hot but had no fan or aircon and was supposed to be a deluxe room but not sure what was deluxe.. Also advertised as breakfast included but this was an absolute joke as it was a tray in the room with rice crispies,cold croissants and a bottle of orange juice,I was informed this was due to COVID but have stayed in a few places recently who have provided a cooked breakfast. At over £100 for the night it was definitely an experience not to be repeated
Excellent 8.0
Pros: Staff adorable
Mediocre 3.0
Pros: Nothing
Cons: All .building work being done. No hot breakfast and the continental breakfast was a joke no fresh ingredients.the room we stayed in was incomplete and dirty in parts. The b@b was called a hotel so it was misrepresented and on booking we was not told about the building work
Good 6.0
Pros: Closed to where I needed to be. Bed comfy.
Cons: Expensive for no breakfast. No milk to make a hot drink Towel dirty in bathroom.
Excellent 10.0
Pros: I'm so impressed by the owners dynamic way of offering a service during this pandemic! I truly wish them well and applaud them for their efforts in continuing their business throughout such troubles times. My 'spouse' had a fantastic stay and really made the most of it... unforgettable 😉!
Excellent 10.0
Pros: Parking up prior to the check in time. Taxi number supplied. Key arrangement. Convenient to N.E.C. (7 mins) Lovely breakfast. Would definitely recommend
Arden House - Birmingham
Rated #12
8.1
Excellent 8.1
Based on 205 reviews
Details
Reviews

Cleanliness
7.9
Comfort
7.8
Location
8.6
Services
7.7
Staff
9.1
Overall 8.0 Excellent
Based on 183 reviews
Cleanliness
7.9
Comfort
7.8
Location
8.6
Services
7.7
Staff
9.1
Cleanliness
8.3
Comfort
8.7
Location
8.9
Services
8.1
Staff
9.6
Cleanliness
7.5
Comfort
7.5
Location
8.6
Services
7.5
Staff
8.9
Cleanliness
8.2
Comfort
7.8
Location
8.7
Services
7.8
Staff
9.2
Cleanliness
8.1
Comfort
8.0
Location
8.5
Services
7.7
Staff
9.1
Cleanliness
7.9
Comfort
7.7
Location
8.5
Services
7.5
Staff
9.1

Excellent 10.0
Pros: Great hosts. Location good
Excellent 9.0
Pros: Good, home cooked breakfast. Nice personel people. Would vist again for the price.
Excellent 10.0
Pros: locatior for airport and a good breakfast
Good 7.0
Pros: Very good vegitarian breakfast. Very convenient for the NEC.
Cons: The carpet in our chalet was very warn, but the owners are making great strides in bringing the place up to standard.
Good 7.5
Pros: Overall enjoyed stay, friendly, breakfast good. Property I stayed was in need of a little TLC.
Excellent 8.0
Pros: Comfortable , warm room with fridge in. Good breakfast
Cons: Nothing in Village
Excellent 10.0
Pros: Great Rooms, Comfortable Beds, Great Night Sleep
Excellent 8.3
Pros: The rooms were clean and the staff were really friendly and helpful. Great location for getting to the NEC / airport
Cons: My shower was functional but the door was broken and the shower head kept slipping so I could only wash crammed up in the corner of the shower unit Breakfast is served 8-9 which was too early for me to take advantage of - quite an expensive nights stay without that facility!
The Redlands - Solihull
Rated #13
8.0
Excellent 8.0
Based on 183 reviews
Details
Reviews

Cleanliness
7.8
Comfort
7.8
Facilities
7.8
Food
10.0
Location
8.4
Overall 7.9 Good
Based on 4,608 reviews
Cleanliness
7.8
Comfort
7.8
Facilities
7.8
Food
10.0
Location
8.4
Cleanliness
8.0
Comfort
6.0
Facilities
8.0
Location
6.0
Overall
6.0
Cleanliness
8.2
Comfort
10.0
Facilities
9.0
Food
10.0
Location
10.0
Cleanliness
7.7
Comfort
7.6
Location
8.4
Services
7.8
Staff
8.5
Cleanliness
8.8
Comfort
7.0
Facilities
7.5
Location
8.4
Overall
8.4
Cleanliness
8.0
Comfort
7.9
Location
8.6
Services
8.1
Staff
8.8
Cleanliness
7.8
Comfort
7.7
Facilities
7.0
Location
8.5
Overall
7.0
Cleanliness
7.7
Comfort
7.7
Facilities
8.5
Location
8.2
Overall
8.0
Cleanliness
7.5
Comfort
7.5
Location
8.3
Services
7.5
Staff
8.3

Okay 5.0
Pros: The staff were friendly and helpful…rectifying
Cons: I booked a superior twin room which was disappointingly small. The remote for tv was missing from the room. We called reception but no answer. The public areas didn’t look very clean. For the amount I paid for two nights..£170 genius deal, I was very disappointed.
Excellent 10.0
Pros: Everything
Cons: The staff were so lovely and so helpful. The food was amazing. The location is fantastic.
Okay 5.0
Pros: General facilities and staff overall
Cons: Mattress felt tired and uneven - like I’d expect to find in my parents home 30 years on! Pillows soft but insubstantial and not uniform as anticipated in a pillow…. Food - when it finally arrived - and yes, I knew there was a wait - was cold, tough and inedible on first night (I ate with a friend and hers was a different choice but end result, we both left more than two thirds of the food served on the plate! Second night, food was hot, peas so cooked they looked more like tiny square dice, and fish was mushy with soggy batter. In all, would not recommend and have booked elsewhere for next years show :(
Excellent 9.0
Pros: Online checking enabled us to get room at 1pm rather than wait until 2pm. Small but well equipped gym. Room clean. Excellent breakfast
Cons: Sat nav took us to wrong location and became lost around airport/rail station complex. Eventually found postcode rather than hotel name which sorted the problem. TV needs to be retuned to get GBNews.
Okay 5.0
Pros: Some members of staff were really great and professional.
Cons: Although the hotel is aged, much can be done to keep it looking good in terms of cleanliness, repairs and maintenance. The smoking area should not be at the entrance or near doors as the smoke blows back I to the hotel. Booking for tea seemed to be a confusing task as several members of staff had no idea how it was done.
Mediocre 3.1
Pros: Not much really, the breakfast was pretty good.
Cons: Our room was double booked, an irritation but these things happen. We came back from our evening out and were promised a room had been sorted, we went upstairs and walked in on another guest sleeping! Fortunately they extremely calm but this is completely unacceptable. We then tried another room and the same thing happened! Finally on the third attempt and after an hour of waiting we were provided a room. This has completely ruined my hotel experience and simply cannot recommend this hotel.
Excellent 8.8
Pros: This hotel is in a great location for the NEC and the airport with free parking and within walking distance. The rooms are nice spacious and clean. I've stayed here 5 times now
Cons: I have to say that this time we found the hotel cold. From arriving the room was cold turned the heating up but took several hours to get just warm. Went down to the bar which was also cold. I said to the barman how cold it was and he agreed it was and turned the heating up but with the doors continually opening and one remaining constantly open with the temerature outside -2C it wasn't comfortable most people had their coats on. The same the next morning in the breakfast room I could feel the cold air on my feet and legs!
Excellent 9.5
Good 6.0
Pros: Location
Cons: Blocked toilet & broken kettle & no shower gel
Excellent 8.2
Pros: Excellent evening meal in restaurant. Good service quick check in
Cons: Very hot in room opened windows which helped us get to sleep. Room was clean and beds comfortable.
Excellent 8.2
Pros: The staff are great and the food in the resturant was billiant. Easy 10 minute walk to Birmingham International rail station and NEC. Plenty of parking for the rooms available. Common areas have been updated and are bright, clean and plesant.
Cons: Internet slow (but reliable) , room was a bit dated and bathroom needed a little TLC but clean and functional. some rooms are very close to busy A45 but more than adaque sound proofing as long as you don't expect to have your windows open, there is no Air Conditining so this can make regulating the room tempreach a balancing act.
Okay 5.4
Pros: Reception did try to help with the problems I encountered.
Cons: I had to move rooms twice because there was so much noise coming from other rooms. The first night I was woken three times - a crying baby downstairs first, then drunk people next door, then an argument on the other side early in the morning. Not the hotel's fault exactly and reception did try to help but at the end of the day the one thing you need in a hotel is to be able to sleep at night. The gym and leisure bit compensates a bit but otherwise there isn't much to recommend it. Avoid.
Excellent 9.7
Pros: Room was clean & comfortable. Breakfast is great Location great.
Cons: Bathroom needed some tlc and a refresh. Lack of full air-conditioning. Did have a built in fan of sorts.
Excellent 10.0
Pros: All facilities
Cons: None
Excellent 8.8
Pros: Very nice hotel. The position was perfect for the LG arena. Only a few minutes walk. Would definately recommend it
The Arden Hotel & Leisure Club - Solihull
Rated #14
7.9
Good 7.9
Based on 4,608 reviews
Details
Reviews

Cleanliness
7.8
Comfort
7.4
Facilities
9.0
Food
10.0
Location
8.7
Overall 7.5 Good
Based on 3,798 reviews
Cleanliness
7.8
Comfort
7.4
Facilities
9.0
Food
10.0
Location
8.7
Cleanliness
8.0
Comfort
8.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
7.7
Comfort
7.6
Location
8.8
Services
7.5
Staff
8.2
Cleanliness
7.0
Location
7.0
Overall
6.0
Staff
7.0
Value for money
3.0
Cleanliness
7.6
Comfort
7.3
Location
8.7
Services
7.5
Staff
8.1
Cleanliness
8.0
Comfort
7.6
Location
8.8
Services
7.6
Staff
8.1
Cleanliness
7.8
Comfort
7.5
Facilities
9.0
Food
10.0
Location
8.6
Cleanliness
7.4
Comfort
7.1
Location
8.6
Services
7.1
Staff
7.8

Good 7.0
Pros: Room was lovely and a great size
Cons: No internet in the bedroom £29 for 24 hours is outrageous. Breakfast was not great.
Excellent 10.0
Pros: Everyth ing was great. Staff did everything for us
Cons: From front desk to breakfast staff to leisure staff absolutely all were fantastic and really made us feel welcome !! I have travelled all over the world and stayed in all levels of hotels and given the staff at this hotel and how they treated us I would consider this place one of the top hotels I stayed at !!
Excellent 9.2
Pros: Everything was very clear around the hotel in terms of social distancing and Covid- security. The organised systems in place gave me confidence in safety and cleanliness. Staff were also excellent.
Cons: There was no free WiFi in the room which was disappointing
Excellent 10.0
Pros: Rooms were lovely
Excellent 10.0
Pros: Pool spa breakfast
Cons: 1 pube found on shower wall
Excellent 9.0
Pros: Great! Would have loved your omelette and waffles or crepes though
Cons: Parking should be free for guests.
Good 7.0
Pros: The pool is fantastic and the staff and view exceptional
Cons: The bed was hard, layer of dust on the light next to the bed and mould on the windowsill, lighting is poor. It has a seal on the door to say sanitised, i assume that was months ago snd a reflection of the NEC being rarely used.
Okay 5.8
Pros: Convenient for NEC
Cons: Looks tired and everything is very brown! Bed very uncomfortable and windows didn’t provide insulation from cold outside. The bar had neither the wine or food we wanted and staff more interested in talking to each other than attending guests. Little info provided on check in re parking, shuttles etc.
Excellent 9.4
Pros: I liked the staff and the clean and comfortable rooms
Cons: The food was cold and disappointing
Good 7.4
Pros: Great location, staff very helpful
Cons: The hot breakfast was below the standard I expect for the Hilton.
Excellent 9.4
Pros: The price was excellent and included breakfast and free cancellation.
Cons: The room was basically fine but I feel that all the bedrooms could be given an update.
Excellent 9.6
Pros: Room service was excellent!
Hilton Birmingham Metropole - Birmingham
Rated #15
7.5
Good 7.5
Based on 3,798 reviews
Details
Reviews

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