Hampton Inn & Suites Boston Crosstown Center

811 Massachusetts Avenue, Boston, MA 02118-2605, United States
+1 617 445 6400

rate per night


based on 762 reviews
Hampton Inn & Suites Boston Crosstown Center - Boston, MA, United States
19.09 Sat
20.09 Sun
Compare vs. KAYAK |

Provider Nightly total
Agoda.com ₪347
Booking.com ₪379

Good to know

Value for money


Distance to city center

3.4 km

Location rating


Nearest Airport

Boston Logan Intl

Distance to airport

6.4 km


19.09 Sat
20.09 Sun

Queen Rooms


Bed type
Total stay + taxes & fees
Queen bed
Queen bed
Queen bed
Queen bed
Queen bed
Queen bed
Queen bed

King Rooms


Bed type
Total stay + taxes & fees
King bed
King bed
King bed
King bed
King bed
King bed
King bed
King bed
King bed
King bed
King bed
King bed
King bed
King bed
King bed

Double Rooms


Bed type
Total stay + taxes & fees
Double bed
Double bed
Double bed
Double bed
King bed




Traveler rating


Time of year

Traveler type

Show reviews that mention

good breakfast in 291 reviews
staff was nice in 219 reviews
room was clean in 207 reviews
great hotel in 132 reviews
shuttle service in 130 reviews
good location in 108 reviews
comfortable bed in 101 reviews
parking fee in 60 reviews
hospital with sirens in 30 reviews
homeless people in 23 reviews
hot chocolate in 18 reviews
fenway park in 13 reviews
medical center in 12 reviews
cuban restaurant in 10 reviews
homeless shelter in 7 reviews
  • Okay
    Mar 2018

    there was a mouse in my room and basically couldn't get refunded because i didnt book with the hotel themselves.

  • Excellent
    Nov 2016

    Convenient to Boston Proper

    The location was great as far as getting in and out of Boston itself. The Cuban restaurant attached had great drinks and great bartenders. Was hopping on a Saturday night when we returned to the hotel. The hotel staff, upon check in, had great suggestions and ideas for places to eat that were nearby where we would be going. Overall, I would definitely stay here again. Also, a continental breakfast was available, free of charge, each morning. A bonus.

    The neighborhood was shady. You wouldn't want to be out walking, alone, at night. The convenience store on the corner was full of bums. The hotel, itself, was fine, however, I was a bit unhappy that our room wasn't cleaned when we came back at 2:30pm. Other than that, all was good.

  • Good
    Feb 2016

    Shuttle service needs to run after 8pm

    Room was fine. Internet was reliable and quick enough. Would be a good choice if you are driving but don't want to be as far out as Revere etc.

    The biggest flaw to this hotel for me was the shuttle. When travelling through Boston, I limit my hotel searches To those offering a shuttle. Unfortunately, this time I booked in a rush during a flight connection and the site I used didn't make it clear it only ran shuttles until 8pm - although after 8pm would be when a shuttle is really needed over public transport. Also, during the day, the shuttles are not frequent enough. I will not stay here again, just because the shuttle service is not sufficient. If I'm paying taxi prices, I may as well spend more on a different hotel. There are a lot of sirens, so if noise bothers you that might be an issue.

  • Excellent
    May 2015

    Great staff, great rooms, so-so location

    We received superb service and were very pleased with our room. Upon arriving shortly after 7am, we were offered a free upgrade to a suite so that we could 'get some rest.' Everyone on staff were friendly and anticipated our needs. The room was comfortable and clean.

    The location of the hotel is a bit dicey. While waiting for the bus, we say several drug deals take place. To avoid this, we subsequently caught the bus on the other side of Boston General on Mass Ave.

  • Excellent
    Apr 2015

    Will return

    The room was great. Great deal for a King Studio Room.

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.



The Hampton Inn Suites Boston Crosstown Center could be a good option to those who are staying in Boston whether on business or pleasure. The property, which was built in 2004, is in a convenient location that will make it easy for the guests to reach many of the popular destinations. The property features 175 rooms, and both English and Spanish are spoken at the hotel.

The guests will find large and spacious accommodations that have a range of amenities. Some of the features of the rooms include air conditioning, coffee and tea making facilities, private bathrooms, daily housekeeping, a microwave, refrigerator on request, hairdryer, a phone with free local calls, and free toiletries. Free wired and wireless Internet is available in the rooms, as well.

Each morning at the Hampton Inn Suites Boston Crosstown Center, guests can enjoy a complimentary full breakfast between 6 am and 10 am. The hotel has an indoor pool where the guests can relax, as well as a 24-hour fitness center. Other features of the property include a business center, 24-hour front desk, coffee and tea in the common areas, and free airport transportation.

Travelers staying at this Boston hotel in South End will be within a mile of Boston Symphony Hall and the New England Conservatory of Music. Guests can also find a wealth of places where they can shop and dine that are not far from the property. A few of the places to grab a bite to eat include New Market Pizza & Grill, ZC Boston, and New China Restaurant.



Free parking
Free airport shuttle
Free Wi-Fi
Pet friendly
Air Conditioning

8.0 Excellent

based on 762 reviews








Value for money

Check in


Check out



Policies vary by room type and provider.


Shuttle service
Complimentary breakfast
Fitness center
Free Wi-Fi
Increased accessibility
ATM on-site
Business center
Car rental
Gift shop
Laundry facilities
Laundry service
Meeting/Banquet facilities
Indoor pool
Express check out
Cable or satellite TV
24hr front desk
Wake-up service
Free airport shuttle
Storage available
Children's television networks
Free toiletries
Heated pool
Private bathroom
Safety deposit box
Seating area
Shared lounge/TV area
Snack bar
Vending machine (drinks)
Wi-Fi available in all areas
Shops (on site)
Board games/puzzles
Spa and wellness center
First-aid kit
Contactless check-in/check-out
Physical distancing rules
Hand sanitizer in guest accommodation and key areas
Screens or physical barriers placed between staff and guests in appropriate areas
Use of cleaning chemicals that are effective against coronavirus
Guest accommodation is disinfected between stays
Staff follow all safety protocols as directed by local authorities
Concierge service
Cribs available
No smoking
Free Internet
Pets not allowed
Long-term parking (surcharge)
Parking (surcharge)
Daily housekeeping
Coffee shop

FAQs when booking at Hampton Inn & Suites Boston Crosstown Center

Does Hampton Inn & Suites Boston Crosstown Center have special cancellation policies due to coronavirus (COVID-19)?

Where is Hampton Inn & Suites Boston Crosstown Center located?

When is check-in time and check-out time at Hampton Inn & Suites Boston Crosstown Center?

Does Hampton Inn & Suites Boston Crosstown Center offer free Wi-Fi?

Does Hampton Inn & Suites Boston Crosstown Center offer free parking?

Does Hampton Inn & Suites Boston Crosstown Center offer free airport shuttle service?

How far is Hampton Inn & Suites Boston Crosstown Center from the airport?

Can you bring pets to Hampton Inn & Suites Boston Crosstown Center?

Does Hampton Inn & Suites Boston Crosstown Center have a pool?


All Photos (35)
Building (1)
Bedroom (15)
Pool (2)
Gym (2)


Most Popular Landmarks

  • Museum of Fine Arts 2 km
  • Isabella Stewart Gardner Museum 2.3 km
  • Boston Public Garden 2.4 km
  • Boston Common 2.6 km
  • Fenway Park 2.6 km
  • Freedom Trail 2.8 km

About the Neighborhood

Roxbury is known for: multicultural, jazz music, residential


Nearby hotels


6.7 Good (49 reviews)
0.08 km
8 Excellent (98 reviews)
1.12 km


8 Excellent (1,126 reviews)
1.52 km
6.7 Good (49 reviews)
0.08 km

Most recommended

10 Excellent (1 reviews)
1.13 km
8.1 Excellent (268 reviews)
1.17 km
8.1 Excellent (492 reviews)
1.2 km
Hotels North America United States Massachusetts Boston Hampton Inn & Suites Boston Crosstown Center