Huis 't Schaep

Friendly host; very nice design; great breakfast

No

It was perfect. The hosts were friendly and made us feel at home.It's the best hotel we have stayed at. Perfect location. Stunning room , beautiful hotel. We will be booking again in the New Year. Highly recommend.Just make sure you park in correct place. Our car was towed by police but even with that blip it was perfection.

We were given a warm welcome by one of the owners as well as useful guidance for our stay in Bruges. He also arranged for us to dine nearby(in an excellent restaurant off the tourist trail) as we had arrived after normal dinner time in Bruges. The house is obviously a labour of love and is comfortable in the extreme. Breakfast is a relaxing affair of the highest quality. We were given early breakfast on the morning of departure, advice on the train connection to Brussels and a taxi was called for us. All in all, a very pleasant and comfortable experience.

I have nothing negative to say about Huis 'T Schaep.

The size of the rooms were really good. As well the quietness in the hotel is very good even it is situated in the middle of the town. The breakfast was being served by the owner and it was very good.

The first and very important thing I didn't like was that the owner forgot that I had paid for the room at the time of arrival. Before we handed back the keys he asked me to pay again. Even I insisted and said that I had already paid for the room he kept saying he would accept credit card payment, too. He didn't even listen to what I was saying and also, he didn't even look at me. Then, he saw his handwriting on the reservation form and said sorry. For me, the excuse came too late. It shouldn't happen at all. He should have checked his handwriting before he insisted on the second payment.

This hotel is lovely. John, who greeted us, seemed to genuinely care about both the hotel and his guests. We didn't feel like paying guests, we felt like we were visiting friends. The location is perfect, no more than 200m from parking and a short and enjoyable walk from the centre of the city. We stayed in the Coucke suite which was expensive, but worth it. The hotel and room were so clean, it was like we were the first people to stay there. I cannot recommend this hotel highly enough. Note that they like to be paid cash on departure - this is made clear at the time of booking, but some reviewers seem not to have read the booking notes and were caught out by this.

I cannot find any fault with this hotel.