Bel Air Collection Resort & Spa Cancun

Blvd Kukulcan Km 20.5, Hotel Zone, 77500 Cancún, Quintana Roo, Mexico
+52 998 193 1770

Cheapest
rate per night

7.0

Good
based on 807 reviews
Bel Air Collection Resort & Spa Cancun - Cancún, Quintana Roo, Mexico
08.03 Mon
-
09.03 Tue
Compare vs. KAYAK |

Provider Nightly total
Prestigia ₪29
Zenhotels.com ₪196
eDreams ₪203
Prestigia
Zenhotels.com
eDreams

Good to know

Value for money

7.3

Distance to city center

13.1 km

Location rating

8.1

Nearest Airport

Cancún

Distance to airport

9.8 km

Rooms

08.03 Mon
09.03 Tue

Deluxe Rooms

₪29+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪29
Unknown
₪203
Unknown
₪205
Unknown
₪211
Unknown
₪212
Unknown
₪215
Unknown
₪231
Unknown
₪242
Unknown
₪243
Unknown
₪253
Unknown
₪322
Unknown
₪417
Unknown
₪424
Unknown
₪1,413

Luxury Rooms

₪228+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪228

Reviews

Pros

Cons

Traveler rating

63
63
37
38
7

Time of year

Traveler type

Show reviews that mention

+
  • Poor
    Dec 2018
    2.0

    None of the above

    The worse Hotel I’ve ever stood at. The Best western is 10 times better!

    Everything, is false advertisement! I’ts horrible over all....everything is Old and falling apart. The bar & restaurants are very poorly stocked. It literally looks like a hotel that got stuck in the 80’s. Very abandoned! Elevator was terrible! This hotel shouldn’t even fall under an all inclusive resort! I wouldn’t even rate @ a half star hotel.

  • Good
    Nov 2018
    7.1

    Loud Parties and taxi booking confusion but great food.

    The extras to the room. They gave a bottle of champagne in room, cake and snacks delivered to room in evening at no extra charge. Greeted us with a cold beverage at checkin. The main resteraunt is nice, good food and prices and great service. the breakfast buffet is great, many choices.

    Loud parties into the night both nights we were hoping for a quiet stay at the end our vacation. We booked a taxi for connecting with a tour we had prepurchased elsewhere. we told the bellboy the hotel name we needed to get to for our pickup, he suggested how long it would take by taxi to get there and confirmed our taxi pickup time, he seemed to understand. Yet when we went to get picked p we found the details were all wrong. they had not booked a taxi they booked a different tour, different time of day and all wrong details and werent really helpful to fix it. we ended up making calls on our own phones and barely got a taxi on time after a lot of panic.

  • Good
    Jan 2017
    6.2

    About right for the money

    The staff were all very friendly and accommodating. The beach, of course and the food was good as well.

    I don't want to sound like I'm slamming this property, I'm not, we had an overall enjoyable stay. It is however a little tired and worn. At least half a dozen lounge chairs by the pool need to be replaced. The sewer smell sometimes comes through the drain in the bathroom. Our a/c became very noisy and was not fixed. One odd practice is that wait staff give you these little critique forms and expect you to leave it with the signed bill. I don't mind filling them out and giving them to the front desk at checkout, but leaving with my server that I will probably have again during my stay seems odd. Also, couldn't they just throw out the bad reviews when they pick up the check? Overall, nice people and a way to stay on the beach on a budget, but I doubt we'll return.

  • Mediocre
    Jan 2017
    2.8

    Slow

    Service in the reception is so slow.

  • Excellent
    Nov 2016
    10.0

    Excellent resort. Good ocean view

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About

Overview

The Bel Air Collection Resort & Spa Cancun is a beachfront destination in Cancun, Mexico. Guests can enjoy staying right on the white sand beach surrounded by palm trees. The resort has plenty of amenities to make for a memorable stay including a full-service spa, outdoor pool, and a health club. There are three restaurants on-site, and coffee and tea are served in the common areas. The front desk area is available 24-hours per day, and there is a convenience store which offers snacks and drinks. The hotel provided a shuttle to get guests back and forth to the airport. However, there are free parking spaces for those that arrive via car. Staff members can offer assistance in English and Spanish.

The hotel contains 155 guestrooms that are all smoke-free and arranged over six floors. The beds are made with premium bedding, and guests can expect a nightly turndown service. Plus, the rooms have 32" LCD televisions that are hooked up to cable channels and have DVD players. The stand-up showers have rainfall showerheads, and there are hairdryers provided.

Within walking distance of the Bel Air Collection Resort & Spa Cancun is Delfines Beach and the El Rey Ruins. Also nearby is the Maya Cancun Museum, Aquaworld, and Ballenas Beach. Less than 10 miles from the hotel property, guests will find the Cancun Interactive Aquarium, Ventura Park Cancun, and La Isla Shopping Center. Guests can easily reach the Cancun Convention Center and Forum Beach from the resort property as well.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air Conditioning

7.0 Good

based on 807 reviews

7.7

Cleanliness

7.6

Comfort

6.0

Facilities

1.5

Food

Check in

15:00

Check out

12:00

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

ATM on-site
No smoking
Wedding services
Free Wi-Fi
Restaurant
Bar/Lounge
Beauty salon
Internet
Terrace/Patio
Daily housekeeping
Increased accessibility
Hairdryer
Fitness center
Concierge service
Currency exchange on-site
Gift shop
Laundry facilities
Elevator
Laundry service
Air-conditioned
Meeting/Banquet facilities
Multi-lingual staff
Safe
Airport shuttle (surcharge)
Room service
Pets not allowed
Free parking
Health club
Spa
Private beach
Bathrobe
Outdoor pool
24hr front desk
Storage available

FAQs when booking at Bel Air Collection Resort & Spa Cancun

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Photos

Bel Air Collection Resort & Spa Cancun - Cancún - Bedroom
All Photos (35)
Bel Air Collection Resort & Spa Cancun - Cancún - Bedroom
Bedroom (9)
Bel Air Collection Resort & Spa Cancun - Cancún - Pool
Pool (6)
Bel Air Collection Resort & Spa Cancun - Cancún - Beach
Beach (4)
Bel Air Collection Resort & Spa Cancun - Cancún - Restaurant
Restaurant (3)

Location

Most Popular Landmarks

  • El Rey Ruins 1.5 km
  • Playa Delfines 1.6 km
  • Museo Maya de Cancun 2.8 km
  • Wet'n Wild Cancún 4.2 km
  • Kukulcan Plaza 6.4 km
  • Playa Marlin 6.6 km

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Hotels North America Mexico Quintana Roo Cancún Bel Air Collection Resort & Spa Cancun