Value for money
Distance to city center
Distance to airport
|"Great staff and very helpful."||(in 117 reviews)|
|"Fantastic value and comfortable room."||(in 72 reviews)|
|"Great service restaurant with nice menu."||(in 61 reviews)|
|"Worst hotel and worst saff and worst service."||(in 36 reviews)|
|"The room service food was terrible."||(in 47 reviews)|
|"We had to wait for half an hour for the shuttle after the call."||(in 3 reviews)|
|airport shuttle||in 779 reviews|
|close to the airport||in 469 reviews|
|staff very helpful||in 222 reviews|
|friendly staff||in 207 reviews|
|pool area||in 206 reviews|
|comfortable room||in 190 reviews|
|great hotel||in 173 reviews|
|service was good||in 145 reviews|
|good breakfast||in 123 reviews|
|good restaurant||in 123 reviews|
|great food||in 122 reviews|
|early flight||in 99 reviews|
|comfortable bed||in 52 reviews|
|half hour||in 37 reviews|
|beautiful garden||in 13 reviews|
|clean and nice||in 2 reviews|
|close to u-bahn||in 2 reviews|
|location of the hotel||in 2 reviews|
|u-bahn station||in 2 reviews|
|best location||in 1 review|
|friendly and hotel||in 1 review|
|good hotel||in 1 review|
|value for money||in 1 review|
I was really extremely happy with the powerful a/c and blackout curtains. I slept like death for 15 hours. The Wifi was excellent, I needed to take a really important work meeting and had no issues. Would stay there again to play it safe just for the trusty WiFi.
Room service terrible
Airport shuttle was great on way back to airport but their time estimates for pickip were off. They said shuttle would be there in 15 but it took over 30 mins. No biggie but could be improved.
Thank you, Omar
Omar at the front desk saved our vacation by lending us his phone charger and putting us in a room when we arrived with blocked credit cards and a broken phone charger. Their shuttle will get you to and from the airport and to a car rental agency way cheaper than a cab. The eponymous courtyard is beautiful. Nice pool, whirlpool and hot tub. Many of the trees, shrubs and flowers are identified by placards and several species of birds visit or spend the day there. A great place to begin and end your vacation in Playa del Carmen or Tulum if you get in late and/or leave early.
Dios was good service was ok.
I has to Call front desk three times in the same night,diferente things where broken. Fue shower head was not spraying water the tv channels where hoy programed and fue ac unit did not cool.
Avoid if you have any mold allergies
The staff was nice and it was easy to get to the airport.
Tried two different rooms, both were moldy and the blankets were damp. If you have any respiratory issues or allergies to mold you should probably avoid. Wish we had just stayed in the hotel zone since there were rooms only a bit more and they were on the beach. Probably shouldn't walk barefoot either. The carpets were old and matted down and felt dirty.
Good stay for airport access
Nice pool and courtyard. Airport shuttle, flight information and scale for baggage were very helpful. Good food in the restaurant.
Thin walls and heavy doors made it hard to sleep with people coming and going. The quality of the restaurant was good, but wishes there was more variety. There are no other food options without taking a taxi.
close to the airport, good value for money
convenient if your flight gets in late, free airport shuttle, newish hotel, reasonably good breakfast buffet included in hotel price, nice garden with swimming pool that the kids will love. And overall good value for the money
The hotel was clean but the carpet was still full of other peoples hair, so many that you could see it on a dark blue carpet. If you are expecting a unique touch or experience this might not be the place for you. The hotel and it´s decor is tried-and-proven corporate Marriott non-descriptive design and architecture that could be transplanted anywhere in the world. Then again some people might consider this safe.
Convenient location to the airport. Clean room.
Great pit stop!
We needed a place to sleep, shower, and relax since our flights in/out of cancun from the U.S. were very early/late. Our primary destination was playa del Carmen at an all-inclusive resort.
Confusing entrance but we found it ok.
Last minute life saver, sort of...
I liked that I was able to get a reasonable rate at the hotel at the very last minute. I was supposed to be staying in Isla Mujeres, but arrived later than the last ferry to the island.
The Marriott actually could not locate my reservation from Kayak. So when I arrived at 11:30pm I had to wait about 25 minutes while the front desk person investigated (and while 3 other people groaned in line behind me). The other issue was more of a problem with the Cancun airport, but it was not very straightforward how to get the FREE hotel shuttle and when myself and the other guests waiting tried to call the number to the hotel we were unable to get through.
Very convenient and clean for a quick stay next to the airport.
excellent service and hotel !!
This hotel is very close to the airport and the have a free shuttle to and from the airport. The staff is super friendly.
My one complaint about the hotel is that the rooms have a musty odor.
Nice hotel locaded near airport, but You have to take taxi anyway. Hotel is clean rooms are spacious more than necessary. Hotel staff very polite.
Take care about taxi services at reception is price lower then in the cab. Taxi services are extremly expensive, in Mexico City are prices 10 times lower!!!
they do not have connection with airport,very bad thing
Additional services provided (i.e. transportationn to beach, airport)
By drop-off to beach club some more possibilities for pick-up, 6pm pick-up was a little late
The staff was very nice.
There was something in my bed after it was cleaned. Like food or something yucky
sheets were rough
Beautiful hotel, responsive staff, very good food, clean, neat -- overall excellent. I say hotel is "clean" -- which it was -- but see comment below.
We stayed here two nights -- Dec 26 and Jan 5. There was one problem -- a significant problem on Dec 26, and less so on Jan 5. Our room on Dec 26 was on the first floor and, though very clean and neat, smelled badly of mold/mildew. You have a serious moisture problem in that room. The room on the Jan 5th was on the 4th floor and was significantly better, though also smelled "musty". Unfortunate in that stay was perfect otherwise. Very important to correct these problems in that they are not just aesthetic, but can cause serious health problems -- esp for one allergic to mold.
Proximity to the airport, helpful staff, free airport shuttle
Check in was slow
Hot Tub, Fruit at breakfast
Only buffet breakfast.
Courtyard Cancun Airport offers guests modern amenities and a convenient location while on their exotic Cancun vacation. It’s ideal for couples on a romantic getaway, family vacations, and groups of friends alike.
Located just south of downtown Cancun, Courtyard Cancun Airport is just a few minutes’ drive from Cancun International Airport. The hotel is also close to many popular local attractions, including Avenida Tulum, Ruinas El Rey, Playa Delfines, Wet N Wild and Punta Nizuc, and Pok Ta Pok Golf Course.
Accommodations are spacious and traditionally furnished. Travelers may choose Guest Rooms with one king or two double beds, as well as 1-Bedroom Junior Suites with one king bed and a sofa bed. All rooms are equipped with Wi-Fi, flat-screen TVs, sitting areas, and workstations.
Each morning, guests are invited to partake in buffet, continental, and full-American breakfast choices for an added fee. In-room dining is also an option. The onsite bar, El Henequen serves breakfast buffet fare, as well as a la carte international cuisine for lunch and dinner. For snacks, cold drinks, and sports games, visit The Lobby Bar.
The hotel’s amenities, like its 24-7 fitness center and outdoor pool and whirlpool, are favorite features of guests. Courtyard Cancun Airport also offers guests free shuttle service to and from the airport for added convenience.
For a vacation in Cancun that combines creature comforts with exotic thrills, a stay at Courtyard Cancun Airport is a top choice, all from its convenient airport location.
based on 1,880 reviews
Value for money
Policies vary by room type and provider.
Guests with existing Courtyard by Marriott Cancun Airport reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at Courtyard by Marriott Cancun Airport for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Courtyard by Marriott Cancun Airport is located at Blvd. Luis Donaldo Colosio, Km. 12.5, Lot 1, SMZA. 301, 12 km from the center of Cancún. Wet'n Wild Cancún is the closest landmark to Courtyard by Marriott Cancun Airport.
Check-in time is 15:00 and check-out time is 12:00 at Courtyard by Marriott Cancun Airport.
Yes, Courtyard by Marriott Cancun Airport offers free Wi-Fi.
Yes, Courtyard by Marriott Cancun Airport offers free parking.
Yes, Courtyard by Marriott Cancun Airport offers free airport shuttle service.
Courtyard by Marriott Cancun Airport is 3.1 km from Cancún. Courtyard by Marriott Cancun Airport is 59.9 km from Cozumel.
No, pets are not allowed at Courtyard by Marriott Cancun Airport.
Yes, Courtyard by Marriott Cancun Airport has a pool onsite.