Hotel Casa Maya

4 stars
Blvd. Kukukcan KM 5.5, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
+52 998 881 0500
7.9
Good
based on 3027 reviews
3,027 reviews
Sun 19.07
-
Mon 20.07
2 guests, 1 room
Deals from
₪634
/Cheapest rate per night
Room type
Provider
Nightly total
Standard room, bed type unknown
₪634
Double room, 1 twin bed
₪909
King room, 1 king bed
₪913
14 more Hotel Casa Maya deals
14 more Hotel Casa Maya deals
Pool
Beach
Lounge
Lounge
Pool
Other
Lounge
Restaurant
Restaurant
Lounge
Other
Other
Other
Other
Other
Other
Gym
Other
Other
Dining room
Lounge
Other
Other
Photos of Hotel Casa Maya
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Guests of this hotel will appreciate the seclusion of its private beach and on-site spa and wellness centre, all just a quick car ride from the heart of Cancun. It also provides outdoor tennis courts, a Jacuzzi and an indoor pool.

This 5-star hotel offers a kids club, an express check-in and check-out feature and a beauty centre. It also has child-minding services, a currency exchange and a reception that is available 24 hours a day.

The rooms are air conditioned and include tea and coffee making facilities, a refrigerator and a kitchenette. All offer a radio, a telephone and heating.

Guests of Hotel Casa Maya are invited to experience international cuisine at La Veranda, or try seafood and Mexican dishes at Las Brisas Restaurant. A selection of drinks can be savoured at the in-house bar.

Hotel Casa Maya provides an ideal place to discover Gran Puerto and Hard Rock Cafe Cancun, as well as everything the local area has to offer. The Museo de Arte Popular Mexicano is also nearby.

7.9
Good
3027 reviews

Latest deals for Hotel Casa Maya

Sun 19.07
-
Mon 20.07
Standard room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Standard room, bed type unknown
No inclusions
King room, 1 king bed
No inclusions
Double room, 1 king bed
No inclusions
Standard room, bed type unknown
No inclusions
Double room, 1 twin bed
No inclusions
Double room, bed type unknown
No inclusions
Superior room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Standard room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Standard room, bed type unknown
No inclusions
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hotel Casa Maya

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business center

Things to do

  • Gift shop
  • Eco tourism
  • Scuba diving
  • Snorkeling
  • Beauty salon
  • Water park
  • Shopping
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing
  • Night club

Services and conveniences

  • ATM on-site
  • Business center
  • Concierge service
  • Safety deposit box
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24hr front desk

Basics

  • Wi-Fi
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Conditioner

Kitchen

  • Electric kettle
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Kitchenette

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony
  • Private beach
  • Garden

General

  • Sea view
  • Seating area
  • Slippers
  • Soundproofing
  • Pool view
  • Storage available

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Water slide

Bathroom

  • Shower
  • Hairdryer
  • Public bath
  • Bathrobe
  • Private bathroom

Dining

  • Packed lunches
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Vending machine (drinks)

Parking and transportation

  • Airport shuttle
  • Free parking
  • Private parking
  • Shuttle service (additional charge)

Health and safety

  • Daily housekeeping
  • First-aid kit
  • 24-hour security
  • Safe

Accessibility and suitability

  • Increased accessibility
  • Elevator
  • Designated smoking area

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Bedroom

  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Family friendly

  • Babysitting or child care
  • Child pool
  • Playground

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Fitness

  • Tennis

Reviews of Hotel Casa Maya

7.9
Good
3027 verified ratings
Wonderful
1368
Very good
633
Good
401
Okay
191
Fair
160
Mediocre
93
Poor
181

Summary of reviews

Guests say
Guests frequently praise the hotel's cleanliness and spacious rooms, noting that accommodations are comfortable and well-maintained. Service receives mixed feedback, with some staff members highlighted for their friendliness and helpfulness, while others are described as inattentive or slow, particularly in restaurants. The variety and quality of food, including breakfast, is often mentioned, with several guests finding it limited or repetitive. Restaurants and dining experiences are generally positive, but some guests experienced delays or issues with service. Overall, the hotel is seen as a good choice for families, with clean facilities and comfortable rooms.
AI-Generated from customer reviews
Cleanliness8.5 out of 10
Room Size7.5 out of 10
Service6 out of 10
Restaurant5 out of 10
Breakfast4 out of 10
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All reviews

10
Wonderful
TJ, Aug 2025
Beautiful property, fresh and clean. Dining staff were impeccable! Had an excellent talk with the entertainment manager, Juan, and we had a great time chatting. He was very engaging and personable. Po...
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4.0
Mediocre
Anonymous, Oct 2023
Cleaning (room) staff was excellent. Dinning staff was not great.
10
Wonderful
Anonymous, Jul 2017
Pros (+) Everything and everyone was wonderful!
Cons (-) Nothing! Everything was fine!

Location

Blvd. Kukukcan KM 5.5, 77500 Cancún, Quintana Roo

What's nearby

  • Cancun Golf Club at Pok Ta Pok2.1 km
  • Cancun Convention Center3.4 km
  • Puerto Cancun3.4 km
  • Hard Rock Cafe Cancun3.5 km
  • CoCo Bongo Cancun3.6 km
  • La Isla Shopping Mall4.1 km
  • Kukulcan Plaza4.9 km
  • Glorieta del Ceviche5 km
  • Puerto Juarez5.1 km
  • Gran Puerto5.2 km
  • Spa at The Royal Sands5.4 km
  • Estadio de Beisbol Beto Avila6.1 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.
License number: 005-007-000653/2025

When to book a room at Hotel Casa Maya

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel Casa Maya

  • Where is Hotel Casa Maya located?

    Hotel Casa Maya is located at Blvd. Kukukcan KM 5.5 in Hotel Zone, 5.3 km from the center of Cancún. Cancun Golf Club at Pok Ta Pok is the closest landmark to Hotel Casa Maya.

  • When is check-in time and check-out time at Hotel Casa Maya?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Casa Maya.

  • Does Hotel Casa Maya offer free parking?

    Yes, Hotel Casa Maya offers free parking.

  • How far is Hotel Casa Maya from the airport?

    Hotel Casa Maya is 15.8 km from Cancun. Hotel Casa Maya is 71.6 km from Cozumel Intl.

  • Does Hotel Casa Maya have a pool?

    Yes, Hotel Casa Maya has a pool onsite.

  • How does KAYAK find such great Hotel Casa Maya hotel deals?

    KAYAK scours the web for all room deals available at Hotel Casa Maya in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Casa Maya and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Casa Maya.

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Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.0
5.3 km
Cancun
15.8 km

Everything you need to know for your stay in Cancún