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Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air Conditioning
![Hotel Casa Maya - Cancún - Pool]()
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Gym (1)
![Hotel Casa Maya - Cancún - Pool]( "Provided by Official Hotel Information")
![Hotel Casa Maya - Cancún - Gym]( "Provided by Official Hotel Information")
Hotel Casa Maya
Boulevard Kukulcan Km 5.5 Zona Hotelera, 77500 Cancún, Quintana Roo, Mexico
+52 998 881 0500
Cheapest
rate per night
8.2
Excellent
based on 766 reviews
Compare vs. KAYAK
| Provider | Nightly total |
|---|---|
| Snaptravel | ₪146 |
| TripAdvisor | ₪179 |
| Zenhotels.com | ₪180 |
Rooms
Double Rooms
₪194+
Bed type
Provider
Total stay + taxes & fees
Unknown
₪194
Standard Rooms
₪179+
Bed type
Provider
Total stay + taxes & fees
Unknown
₪179
Unknown
₪180
Unknown
₪220
Unknown
₪222
Unknown
₪227
Unknown
₪227
Unknown
₪234
Unknown
₪237
Reviews
Pros
| "Their private beach access is awesome!" | (in 26 reviews) |
|---|---|
| "Great location and nice staff." | (in 11 reviews) |
| "Bar staff are very friendly !" | (in 34 reviews) |
Cons
| "Bar personnel extremely rude." | (in 3 reviews) |
|---|---|
| "Room smelled strongly of mold." | (in 3 reviews) |
| "The hotel is very OLD!" | (in 16 reviews) |
Traveler rating
100
45
29
10
8
Time of year
Traveler type
Show reviews that mention
+
-
ExcellentJul 201710.0
Great home away from home
Everything and everyone was wonderful!
Nothing! Everything was fine!
-
ExcellentOct 20159.7
Affordable neat place to stay.
The staff was all super nice. We arrived quite late one night and somehow missed the whole time-share spiel that people talk about. Front dest was super nice, and everyone was generally approachable. I didn't feel pressured into anything. It might help that I'm fluent in Spanish. Food was good. You can find Pizza if you're on a budget, else their buffets are pretty good. I got their mixed ceviche and found it to be really good! We mostly spend time on the beach which was superb. I haven't been to the other hotels on the east side of the Zona Hotelera, but the beach at Casa Maya was very peaceful in that there were no waves except for wakes from passing boats. This made the water crystal clear and probably friendly for small kids. This did make sea weed settle on the beach, but this was fine with me. Actually, a little truck goes by every morning to clean it all up from the shore. All in all it was a great time!
One thing I didn't like was that there was a mouse in the room. We found out b/c we found a piece of sweet bread on the ground with bite marks and an apple in the same condition. After this incident we simply put all our food away better and didn't have any problems after that. Also, I didn't really care for the people that came by the beach and asked me if I wanted my picture taken with a monkey, parrot, etc. But I just told them no, and they went away. No biggie.
-
ExcellentNov 201410.0
The breakfast buffet, included, was fantastic with good food and great variety.
The bathroom was not vented thus very humid following a nice hot shower.
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About
Overview
Guests of this hotel will appreciate the seclusion of its private beach and on-site spa and wellness centre, all just a quick car ride from the heart of Cancun. It offers excellent fitness facilities, which include outdoor tennis courts and an outdoor pool.
There are a range of amenities available to those staying at Hotel Casa Maya, including a kids club, an express check-in and check-out feature and a beauty centre. It also has child-minding services, a currency exchange and a reception that is available 24 hours a day.
The rooms are air conditioned and include heating, tea and coffee making facilities and a kitchenette. All offer a telephone and a radio.
Specialising in international dishes, Hotel Casa Maya's in-house restaurant serves a range of meals for guests to try. In the evening, those staying at the property are welcome to relax with a beverage in the on-site bar.
Hotel Casa Maya provides an ideal place to discover Gran Puerto and Hard Rock Cafe Cancun, as well as everything the local area has to offer. Museo de Arte Popular Mexicano is also nearby.
Features
8.2 Excellent
based on 766 reviews
8.6
Cleanliness
8.5
Comfort
9.2
Facilities
8.6
Location
Check in |
14:00 |
Check out |
11:00 |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities
ATM on-site
Business center
Entire unit located on ground floor
Car rental
Wake-up service
Entire unit wheelchair accessible
Internet
Daily housekeeping
Family rooms
Concierge service
Entertainment staff
Currency exchange on-site
Grocery deliveries
Fire extinguisher
Gift shop
Laundry facilities
Ironing service
Flat-screen TV
Laundry service
Mini-market on site
Meeting/Banquet facilities
Fold-up bed
Packed lunches
Free toiletries
Garden view
Shops (on site)
Heated pool
Room service
Smoke alarms
Contactless check-in/check-out
Tour desk
Face masks for guests available
Hypoallergenic pillow
Physical distancing in dining areas
Fishing
Board games/puzzles
Physical distancing rules
Golf
Books, DVDs, music for children
Spa
Process in place to check health of guests
Hot tub
Child pool
Indoor pool
Outdoor pool
Darts
Diving
Snorkeling
Key access
Bingo
Evening entertainment
Key card access
CCTV in common areas
Kids meals
No smoking
Kid-friendly buffet
Kitchenware
Lake view
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Beauty salon
Express check-out
Hairdryer
Fitness center
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
Karaoke
24-hour security
Air-conditioned
Air purifiers
Kids' outdoor play equipment
Non-feather pillow
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Pay-per-view channels
Outdoor furniture
Delivered food is securely covered
Babysitting/child services (surcharge)
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Pets not allowed
Free parking
Pool towels
Staff follow all safety protocols as directed by local authorities
Pool view
Playground
Pool with a view
Water sport facilities (on site)
Private beach
Coffee shop
Windsurfing
Private bathroom
Garden
Private check-in/check-out
Kitchen
24hr front desk
Private entrance
Kitchenette
Storage available
Private parking
Shuttle service (additional charge)
Spa and wellness center
Free Wi-Fi
Outdoor tennis
Terrace/Patio
Increased accessibility
Beach towels
Towels
Safety deposit box
Sea view
Seating area
Elevator
Massage
Shampoo
Pool bar
Shower
Shower cap
Accessible by elevator
Adapter
First-aid kit
Snack bar
Socket near the bed
Sofa
Alarm clock
Sofa bed
Balcony
Bathtub
Stovetop
Body soap
Swimming pool toys
Breakfast in the room
Tea/coffee maker
Telephone
Carpeted
Toaster
Toilet
Toilet paper
Safe
City view
Airport shuttle
Clothes rack
Trash cans
Coffee machine
TV
Upper floors accessible by elevator
Conditioner
Valet parking
Desk
Vending machine (drinks)
Vending machine (snacks)
Dining area
VIP room facilities
Dining table
Wardrobe or closet
FAQs when booking at Hotel Casa Maya
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Photos
All Photos
01 of 02
Reviews about Hotel Casa Maya
“Good rooms, breakfast and facilities.”
“Great location and good breakfast.”
“Hotel was clean and staff helpful”
“Bar staff are very friendly !”
“Bar staff are very friendly !”
“Their private beach access is awesome!”
“The food was excellent too and its beach impeccable.”
“Nice view”
“Beyond the public beach is the jetty for ferries to Isla Mujeres.”
“Great value for money.”
“Friendly staff, really nice beach spot, good facilities.”
“Great location and nice staff.”
Location
Most Popular Landmarks
- Playa Langosta 227 m
- Torre Escenica 0.9 km
- Playa Tortugas 1.2 km
- Parroquia de Cristo Resucitado 1.3 km
- Cancun Golf Club at Pok Ta Pok 2.1 km
- Playa Caracol 3.5 km
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