|"Their private beach access is awesome!"||(in 26 reviews)|
|"Great location and nice staff."||(in 11 reviews)|
|"Bar staff are very friendly !"||(in 34 reviews)|
|"Bar personnel extremely rude."||(in 3 reviews)|
|"Room smelled strongly of mold."||(in 3 reviews)|
|"The hotel is very OLD!"||(in 16 reviews)|
Great home away from home
Everything and everyone was wonderful!
Nothing! Everything was fine!
Affordable neat place to stay.
The staff was all super nice. We arrived quite late one night and somehow missed the whole time-share spiel that people talk about. Front dest was super nice, and everyone was generally approachable. I didn't feel pressured into anything. It might help that I'm fluent in Spanish. Food was good. You can find Pizza if you're on a budget, else their buffets are pretty good. I got their mixed ceviche and found it to be really good! We mostly spend time on the beach which was superb. I haven't been to the other hotels on the east side of the Zona Hotelera, but the beach at Casa Maya was very peaceful in that there were no waves except for wakes from passing boats. This made the water crystal clear and probably friendly for small kids. This did make sea weed settle on the beach, but this was fine with me. Actually, a little truck goes by every morning to clean it all up from the shore. All in all it was a great time!
One thing I didn't like was that there was a mouse in the room. We found out b/c we found a piece of sweet bread on the ground with bite marks and an apple in the same condition. After this incident we simply put all our food away better and didn't have any problems after that. Also, I didn't really care for the people that came by the beach and asked me if I wanted my picture taken with a monkey, parrot, etc. But I just told them no, and they went away. No biggie.
The breakfast buffet, included, was fantastic with good food and great variety.
The bathroom was not vented thus very humid following a nice hot shower.
Guests of this hotel will appreciate the seclusion of its private beach and on-site spa and wellness centre, all just a quick car ride from the heart of Cancun. It offers excellent fitness facilities, which include outdoor tennis courts and an outdoor pool.
There are a range of amenities available to those staying at Hotel Casa Maya, including a kids club, an express check-in and check-out feature and a beauty centre. It also has child-minding services, a currency exchange and a reception that is available 24 hours a day.
The rooms are air conditioned and include heating, tea and coffee making facilities and a kitchenette. All offer a telephone and a radio.
Specialising in international dishes, Hotel Casa Maya's in-house restaurant serves a range of meals for guests to try. In the evening, those staying at the property are welcome to relax with a beverage in the on-site bar.
Hotel Casa Maya provides an ideal place to discover Gran Puerto and Hard Rock Cafe Cancun, as well as everything the local area has to offer. Museo de Arte Popular Mexicano is also nearby.
based on 766 reviews
Policies vary by room type and provider.
Hotel Casa Maya is located at Boulevard Kukulcan Km 5.5 Zona Hotelera in Hotel Zone, 5.3 km from the center of Cancún. Playa Langosta is the closest landmark to Hotel Casa Maya.
Check-in time is 14:00 and check-out time is 11:00 at Hotel Casa Maya.
Yes, Hotel Casa Maya offers free Wi-Fi.
Yes, Hotel Casa Maya offers free parking.
No, Hotel Casa Maya does not offer free airport shuttle service.
Hotel Casa Maya is 15.7 km from Cancún. Hotel Casa Maya is 71.5 km from Cozumel.
No, pets are not allowed at Hotel Casa Maya.
Yes, Hotel Casa Maya has a pool onsite.