|"Comfy bed and quiet location."||(in 2 reviews)|
|"Delicious food and wonderful room service!"||(in 4 reviews)|
|"Very helpful and courteous staff"||(in 14 reviews)|
|"No hot water."||(in 1 review)|
|"The room smelled like mildew."||(in 3 reviews)|
Value for money, staff is very polite
I would call the location of the hotel DANGEROUS, unless you want to get around by taxi only. Also Ive seen roaches in my room. In the future I would not book any hotel futher than ADO station. And one more thing: you need to update address: its mza 64, not 24, as you mentioned in your booking confirmation email. You sent me to the wrong place. Sincerely, Natallia Krazhava
Great bang for the buck. This hotel is only ten minutes away from the Isla Mujeres ferry. There is an awesome bar around the corner. Highly recommended if you need a no frills place to sleep/rest/etc.
The hotel is good and the working staff was very helpful.
The area in which it is is unsafe, especially at night.
With a stay at Hotel Hacienda de Castilla, you'll be centrally located in Cancun, within a 15-minute drive of Cancun Convention Center and Cancun Interactive Aquarium. Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
based on 126 reviews
Policies vary by room type and provider.
Hotel Hacienda de Castilla is located at Calle 17, Sm. 64, Mza. 23 in Downtown, 2.1 km from the center of Cancún. Iglesia cristo rey is the closest landmark to Hotel Hacienda de Castilla.
Check-in time is 15:00 and check-out time is 12:00 at Hotel Hacienda de Castilla.
Yes, Hotel Hacienda de Castilla offers free Wi-Fi.
Yes, Hotel Hacienda de Castilla offers free parking.
No, Hotel Hacienda de Castilla does not offer free airport shuttle service.
Hotel Hacienda de Castilla is 16.3 km from Cancún. Hotel Hacienda de Castilla is 73.9 km from Cozumel.
Yes, Hotel Hacienda de Castilla is a pet-friendly hotel.
Yes, Hotel Hacienda de Castilla has a pool onsite.