Hyatt Zilara Cancun - Adults Only

Hyatt Zilara Cancun - Adults Only

Blvd Kukulcan Km 11.5 HZ, 77500 Cancún, Quintana Roo, Mexico
+52 998 881 5600
9.0
Excellent

based on 632 reviews

Hyatt Zilara Cancun - Adults Only
Thu 28.09
Mon 02.10
Provider
Provider for Hyatt Zilara Cancun - Adults Only
Provider for Hyatt Zilara Cancun - Adults Only
Provider for Hyatt Zilara Cancun - Adults Only

About Hyatt Zilara Cancun - Adults Only

  • Aparthotel Room
    Your room includes a full kitchen
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi and Parking for free
Hyatt Zilara Cancun Hotel is perfectly located for both business and leisure guests in Cancun. The hotel has everything you need for a comfortable stay. Take advantage of the hotel's 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, Wi-Fi in public areas. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, bathroom phone, separate living room, internet access – wireless, private pool. Take a break from a long day and make use of hot tub, fitness center, sauna, golf course (on site), golf course (within 3 km). For reliable service and professional staff, Hyatt Zilara Cancun Hotel caters to your needs.

Photos of Hyatt Zilara Cancun - Adults Only

Property safety measures

Hyatt Zilara Cancun - Adults Only has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Latest deals for Hyatt Zilara Cancun - Adults Only

Thu 28.09
Mon 02.10
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Amenities at Hyatt Zilara Cancun - Adults Only

  • Private beach
  • Adults only
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker

Services and conveniences

  • ATM on-site
  • Wake-up service
  • Car rental
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Chapel/shrine

Health and safety

  • Daily housekeeping
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Carbon monoxide detector

Things to do

  • Gift shop
  • Shops (on site)
  • Game room
  • Golf
  • Darts
  • Scuba diving
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Table tennis
  • Pool table
  • Foosball table

Basics

  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Adapter
  • Trash cans

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Steam room
  • Spa and wellness center
  • Massage
  • Sauna

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Walk-in shower

General

  • Privacy curtain
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Tile/marble floor

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • Shared lounge/TV area
  • CD player
  • TV
  • DVD player

Accessibility and suitability

  • Multi-lingual staff
  • Hypoallergenic
  • Designated smoking area
  • Non-smoking rooms available
  • Increased accessibility
  • Adults only
  • Elevator

Outdoor

  • Outdoor furniture
  • Picnic area
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Kitchen

  • Kitchen
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

Laundry

  • Ironing service
  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Valet parking

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Fitness

  • Aerobics
  • Fitness center
  • Tennis

Bedroom

  • Alarm clock
  • Wardrobe or closet

Reviews of Hyatt Zilara Cancun - Adults Only

9.0
WonderfulBased on 632 verified guest reviews
9.0Couples
9.2Families
8.5Solo
9.0Friends

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Time of Year:
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Newest first
S
10.0 Wonderful
For an all inclusive, this place is great. I loved the food. There is an Asian Fusion, French-Mexican and Chef's plate restaurants. They are all very good. The rooms themselves are also very nice and pretty.
A
10.0 Wonderful
Pros:Staff was always friendly and very attentive. Beautiful resort.
A
10.0 Wonderful
Pros:Everything is perfect!!
A
6.8 Okay
Pros:Room was clean. Staff were friendly and helpful.
Cons:Food is just okay. Not sure if it's because it wasn't peak season by then.
C
10.0 Wonderful
Pros:everything was perfect, this hotel didn't miss a thing. Every detail was attended to. What a great stay!
A
10.0 Wonderful
Pros:The staff was amazing, very welcoming and surprised us with cute things sent to the room to celebrate a birthday. Very impressed with the cleanliness and amenities of this hotel.
Cons:Food at the pelicanos could be better, very fried and bar like good options. Would like to see a smoothie bar or fresh juice area.
A
10.0 Wonderful
Pros:Beautiful poolside view of the beach Comfortable room with amazing view of pool and beach Friendly staff!
Cons:Great food if you are a seafood lover. If not, you may not like the other options available. Spice needs to add tostadas to their breakfast menu!
A
10.0 Wonderful
Pros:Can't say enough good things about our stay at Hyatt Zilara. From the moment we stepped foot from our airport transfer, every single staff member that we interacted with throughout our stay was completely warm, courteous helpful, and just extremely nice. I concluded that the reason the property is prettier than neighboring resorts has to be due to the fact that there was always a small number of staff maintaining a meticulous level of cleanliness and presentation. The open air concept of the hotel is neat and helps to provide that tropical feel. As an all inclusive, adults only resort, food and drinks were also amazing...not to mention that they have all of the popular premium liquors (Grey Goose, Capt Morgan, Crown Royal etc). Finally, it's even prettier than the photos that you'll find on the web!
A
10.0 Wonderful
Pros:Awesome service! Very clean beach! Super good food! Great rooms! Loved the "adult only" part! Overall perfect vacation!!
Cons:There is nothing we didn't like!
A
8.8 Very good
Pros:We liked a good food and service was excellent
Cons:There was no night bar and nothing to do after 9pm. A small selection of restaurants for dinner

Location

Blvd Kukulcan Km 11.5 HZ, 77500 Cancún, Quintana Roo

What's nearby

  • Playa Chac Mool1.3 km
  • Acuario Interactivo1.3 km
  • Cancun Golf Club at Pok Ta Pok1.8 km
  • Playa Marlin1.9 km
  • Forum Beach1.9 km
  • Kukulcan Plaza2.1 km
  • Playa Caracol2.2 km
  • Delphinus Punta Cancún2.5 km
  • Playa Tortugas2.6 km
  • Playa Langosta3.9 km
  • Torre Escenica4.3 km
  • Parroquia de Cristo Resucitado4.7 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Hyatt Zilara Cancun - Adults Only

Low season

October

High season

December

Average price (weeknight)

₪2,013

Average price (weekend night)

₪1,845
Cheapest month to stay with an average 24% drop in price.
Most expensive month to stay with an average 43% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Hyatt Zilara Cancun - Adults Only

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Hyatt Zilara Cancun - Adults Only

  • If you’re after a cheap room at Hyatt Zilara Cancun - Adults Only, then you should consider staying during the low season. The cheapest deals can generally be found in October and September.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Hyatt Zilara Cancun - Adults Only, plan to stay on a Sunday or Thursday. The most expensive day is usually Tuesday.
  • The cheapest price a room at Hyatt Zilara Cancun - Adults Only was booked for on KAYAK in the last 2 weeks was ₪1,845, while the most expensive was ₪1,845.
  • How long should you stay at Hyatt Zilara Cancun - Adults Only? KAYAK users usually book their rooms here for 5 days.

FAQs when booking at Hyatt Zilara Cancun - Adults Only

  • Does Hyatt Zilara Cancun - Adults Only have special cancellation policies due to coronavirus (COVID-19)?

    All existing Hyatt Zilara Cancun - Adults Only reservations made before April 1, 2020 that are for arrivals through June 30, 2020 can be changed or canceled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. Any Hyatt Zilara Cancun - Adults Only reservation you make between April 2, 2020 and June 30, 2020 – for any future arrival date – can be changed or canceled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. For more information, visit the Hyatt Response to COVID-19 page.

  • Are there any special honeymoon services at Hyatt Zilara Cancun – Adults Only?

    A honeymoon at Hyatt Zilara Cancun – Adults Only is a truly special experience thanks to the resort’s dedicated package. Newlyweds can enjoy thoughtful touches like flower petals and a bottle of sparkling wine in the room, as well as a discount on spa services. The hotel also has a Romance Concierge who can help organize extra-special moments like a romantic candlelit dinner in a private gazebo or a couple’s massage on the beach.

  • Is it possible to reserve a poolside cabana at Hyatt Zilara Cancun – Adults Only?

    Only during the weekly foam party guests may contact the concierge to book a cabana. Otherwise, complimentary poolside cabanas without numbers are available on a first-come, first-served basis, while those with assigned numbers are reserved for guests staying in upper-category suites.

  • What kinds of sports are on offer at Hyatt Zilara Cancun – Adults Only?

    Plenty of non-motorized water sports are on offer at the hotel, including aqua aerobics classes and volleyball. Guests can also take part in Pilates, yoga and dance classes. Unlike many resorts, this hotel offers an Olympic lap pool for those who wish to do some serious swimming.

  • Can I take part in any cultural activities at Hyatt Zilara Cancun – Adults Only?

    Yes, from Spanish lessons to tequila tastings, there are plenty of ways to get in touch with local Mexican culture. Guests can also perfect their guacamole-making skills, learn regional handicraft techniques or take part in the regularly scheduled turtle release program – a magical experience that allows you to give something back to the local area.

  • What is the fastest way to get from the airport to the hotel?

    The journey time from the airport to Hyatt Zilara Cancun – Adults Only is around 30m by car, with the easiest option (aside from booking the hotel transfer service) being to take a taxi. Prepaid private taxis should cost around 660 MXN (35 USD), and several providers also offer shared shuttles.

  • Is there live music every day at Hyatt Zilara Cancun – Adults Only?

    Absolutely – the Lobby Bar hosts a nightly changing program of live music events, from chilled jazz sessions to lively Cuban rhythms, traditional Mayan performances and thrilling circus performances.

  • Does the hotel offer any tours or excursions?

    If you decide to explore beyond the resort, there is a wide range of excursions from Hyatt Zilara Cancun – Adults Only. Guests can opt to learn about the ancient Mayan civilization on a tour of Chichen Itza or Tulum and Cenote, or book a place on a catamaran tour to the beautiful Isla Mujeres. Group or private snorkeling trips depart to places like Contoy, or you can explore the incredible local wildlife on a full-day excursion to see flamingos at Rio Lagartos and swim in the Ek Balam sinkhole. Finally, heart-pounding adventures like swimming with sharks can also be organized for those who have had a bit too much relaxation.

  • Is it possible to get early check-in at Hyatt Zilara Cancun – Adults Only?

    Early check-in may be granted if your room is available, but cannot be guaranteed. If you arrive on an early flight, however, you are welcome to use the resort’s facilities and even have breakfast or lunch if your room is not yet ready.(Prices checked 05/04/19).

  • Where is Hyatt Zilara Cancun - Adults Only located?

    Hyatt Zilara Cancun - Adults Only is located at Blvd Kukulcan Km 11.5 HZ in Hotel Zone, 8.5 km from the center of Cancún. Playa Chac Mool is the closest landmark to Hyatt Zilara Cancun - Adults Only.

  • When is check-in time and check-out time at Hyatt Zilara Cancun - Adults Only?

    Check-in time is 15:00 and check-out time is 12:00 at Hyatt Zilara Cancun - Adults Only.

  • Does Hyatt Zilara Cancun - Adults Only offer free Wi-Fi?

    Yes, Hyatt Zilara Cancun - Adults Only offers free Wi-Fi.

  • Does Hyatt Zilara Cancun - Adults Only offer free parking?

    Yes, Hyatt Zilara Cancun - Adults Only offers free parking.

  • How far is Hyatt Zilara Cancun - Adults Only from the airport?

    Hyatt Zilara Cancun - Adults Only is 15.5 km from Cancun. Hyatt Zilara Cancun - Adults Only is 69.4 km from Cozumel.

  • Does Hyatt Zilara Cancun - Adults Only have a pool?

    Yes, Hyatt Zilara Cancun - Adults Only has a pool onsite.

  • How does KAYAK find such great Hyatt Zilara Cancun - Adults Only hotel deals?

    KAYAK scours the web for all room deals available at Hyatt Zilara Cancun - Adults Only in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hyatt Zilara Cancun - Adults Only and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hyatt Zilara Cancun - Adults Only.

Nearby hotels and places to stay

Good to know

Value for money

8.5

Distance to city center

8.5 km

Nearest Airport

Cancun

Distance to airport

15.5 km