Krystal Cancun

Krystal Cancun

Paseo Kukulcan Km 9, Lotes 9 Y 9a, 77500 Cancún, Quintana Roo, Mexico
+52 998 848 9800

rate per night


based on 2,662 reviews

Krystal Cancun
Mon 24.01
Tue 25.01
ProviderNightly total₪254₪277

About Krystal Cancun

  • Resort Room
    Enjoy the many amenities of the resort
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Wi-Fi and Parking for free

Offering a Jacuzzi, an outdoor pool and a private beach, Krystal Cancun is situated in Cancun and is a short walk from Cancun Diving College, Hard Rock Cafe Cancun and Coco Bongo Cancun. It also provides a spa that is equipped with a Turkish steam bath and a sauna.

The modern rooms offer a private bathroom, a mini bar and ironing facilities. They are also fitted with a microwave, a hair dryer and cable/satellite channels.

Guests can unwind with a beverage at Krystal's bar and dine on Mexican cuisine in restaurant. For guests preferring to dine out, the local neighbourhood features several bars and restaurants with a selection of varied cuisines.

Krystal Cancun is within a five-minute walk of Margaritaville. Cancun Convention Center is just a brief walk away.

Photos of Krystal Cancun

Rooms available at Krystal Cancun

Mon 24.01
Tue 25.01
Show deals with
King Rooms(₪415 - ₪434)
King room
bed type unknown
bed type unknown


₪415 totalPrestigia
bed type unknown
bed type unknown


bed type unknown
bed type unknown


₪434 totalExpedia
Double Rooms(₪296 - ₪545)
Double room
bed type unknown
bed type unknown


₪296 totalHurb
bed type unknown
bed type unknown


bed type unknown
bed type unknown


₪309 totalStayforlong
Luxury Rooms(₪254 - ₪548)
Luxury room
bed type unknown
bed type unknown


bed type unknown
bed type unknown


₪410 totalStayforlong
bed type unknown
bed type unknown


₪423 totalKAYAK
Deluxe Rooms(₪399 - ₪1,357)
Deluxe room
bed type unknown
bed type unknown


bed type unknown
bed type unknown


₪411 totalFINDHOTEL
bed type unknown
bed type unknown


₪659 totalOrbitz
Standard Rooms(₪277 - ₪787)
Standard room
bed type unknown
bed type unknown


bed type unknown
bed type unknown


₪295 totalFINDHOTEL
bed type unknown
bed type unknown



Amenities at Krystal Cancun

  • Private beach
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Safe

Services and conveniences

  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • 24hr front desk
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water


  • Family rooms
  • Interconnected room(s) available
  • Storage available
  • Fireplace
  • Sea view
  • Seating area
  • Slippers
  • Telephone
  • Tile/marble floor
  • City view

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Steam room
  • Spa and wellness center
  • Massage
  • Pool bar
  • Sauna


  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Microwave
  • Tea/coffee maker
  • Coffee machine
  • Dining table


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Spa bath
  • Toilet


  • Internet
  • Free toiletries
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Trash cans

Accessibility and suitability

  • Multi-lingual staff
  • Non-feather pillow
  • Designated smoking area
  • Non-smoking rooms available
  • Increased accessibility
  • Elevator

Family friendly

  • Cribs available
  • Child pool
  • Kids' club
  • Babysitting/child services (surcharge)
  • Playground

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV


  • Private beach
  • Garden
  • Beach towels
  • Balcony


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board


  • Extra-long beds (> 2 meters)
  • Socket near the bed
  • Sofa bed
  • Clothes rack

Things to do

  • Gift shop
  • Shops (on site)
  • Golf
  • Beauty salon

Parking and transportation

  • Free parking
  • Airport shuttle
  • Valet parking


  • Fax/photocopying
  • Desk


  • Aerobics
  • Fitness center

Reviews of Krystal Cancun

GoodBased on 2662 verified guest reviews

Traveler type:
Time of Year:
Show reviews that mention
Traveler rating:
Sort by:
Newest first
8.0 Great
Cons:Slow elevators.. not enough staff to take orders on the beach. Shouldn’t charge for coffee in the room.
8.8 Great
Pros:Beach, pool, good location and helpful staff, very recommended
Cons:I did like everything, nothing to say about, everything’s amazing
3.7 Poor
Cons:Me cobraron 1500 pesos por una persona extra por un niño de 11 años, aún teniendo derecho a 2 niños. Y en el restaurante me cobraron 2 veces por la misma cuenta
8.0 Great
Cons:Towels not replaced sometimes
6.5 Okay
Pros:The beach was beautiful and easy access to it. The hotel cost was actually pretty cheap.
Cons:The hotel is outdated, the shower was broken. I paid for two beds and only got one bad they didn't have another room.
1 out of 1


Paseo Kukulcan Km 9, Lotes 9 Y 9a, 77500 Cancún, Quintana Roo

What's nearby

  • Forum Beach169 m
  • Playa Caracol310 m
  • Delphinus Punta Cancún0.4 km
  • Playa Chac Mool0.8 km
  • Cancun Golf Club at Pok Ta Pok1.7 km
  • Playa Tortugas2.6 km
  • Acuario Interactivo3.4 km
  • Playa Langosta3.9 km
  • Playa Marlin3.9 km
  • Kukulcan Plaza4.2 km
  • Torre Escenica4.6 km
  • Parroquia de Cristo Resucitado5 km
Take a Luxury Family-Friendly Vacation in CancunErica Shaw



Check in anytime after 15:00, check out anytime before 12:00


Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Krystal Cancun

  • When you are planning on hosting a meeting or workshop at the Krystal Cancun, there are several amenities that you can choose, such as 6 different venues that can host anything from a small workshop to a large convention. The on-site catering team can help to provide coffee, tea, breakfast, lunch buffets, and plated dinners, and audiovisual equipment can be rented directly through the hotel, such as projectors, screens, microphones, and sound systems.

  • If you are craving a steak, head to Tradewinds, a cozy restaurant that is just a 5min walk from the Krystal Cancun. For traditional Mexican food and a variety of happy hour deals, there is the Restaurante Mextreme, a local favorite that is a 3min walk from the hotel. To dine at a restaurant that specializes in seafood, make a reservation at the Mocambo Restaurantes, an option that can be reached on foot in under 7min. For a casual restaurant that is known for serving fresh fish, head to Marinero's, which is just a 4min walk away.

  • A casual bar that serves a variety of handcrafted cocktails, the Kane Beach Club is just a 3min drive from the Krystal Cancun. Known for having affordable drinks and a large terrace that looks out directly onto the ocean, the La Palapa Belga can also be reached by car in 3min. Less than a 5min walk from the hotel, the Casa Tequila specializes in margaritas and serves late-night food.

  • For guests that would like to play a round of golf, head to the Fideicomiso Club De Golf Presidente Cancun, a popular course that is a 5min drive from the Krystal Cancun. If you would like to go out on a boat and do some fishing during your trip, there is the Cancun Fishing Charters, which is a 7min drive from the hotel and a convenient place to book an excursion. A scenic beachfront park that features a variety of modern art and has several good snorkeling spots, the Parque Playa Langosta can be reached by car from the hotel in less than 10min.

  • As the region does not have a public transportation system that easily and directly connects the two locations, the best way to travel from Cancun International Airport to the Krystal Cancun is by driving, a trip that will end up taking you between 25 to 30min depending on which highway you take and if there is traffic. If you decide to use a local taxi service for the drive, the fare will cost around 235 MXN each way (approximately 12 USD), while a private shuttle service will cost closer to 295 MXN per person in a shared van (approximately 15 USD). (Prices checked 15/08/19).

  • Krystal Cancun is located at Paseo Kukulcan Km 9, Lotes 9 Y 9a in Hotel Zone, 9 km from the center of Cancún. Forum Beach is the closest landmark to Krystal Cancun.

  • Check-in time is 15:00 and check-out time is 12:00 at Krystal Cancun.

  • Yes, Krystal Cancun offers free Wi-Fi.

  • Yes, Krystal Cancun offers free parking.

  • No, Krystal Cancun does not offer free airport shuttle service.

  • Krystal Cancun is 17.5 km from Cancún. Krystal Cancun is 71.4 km from Cozumel.

  • Yes, Krystal Cancun has a pool onsite.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city center

9.0 km

Location rating


Nearest Airport


Distance to airport

17.5 km