Sat 10.10
-
Sun 11.10
2 guests, 1 room
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Situated in Cancún, 15 km from Cancun Underwater Museum, Moon Palace Cancun - All Inclusive features accommodation with free bikes, free private parking, an outdoor swimming pool and a fitness centre. Among the various facilities are a garden, a shared lounge, as well as a terrace. The accommodation provides a 24-hour front desk, airport transfers, a kids' club and free WiFi. The resort will provide guests with air-conditioned rooms offering a desk, a coffee machine, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Moon Palace Cancun - All Inclusive the rooms include bed linen and towels. Guests at the accommodation can enjoy a continental or an American breakfast. At Moon Palace Cancun - All Inclusive you will find a restaurant serving American, Brazilian and Indian cuisine. Vegetarian, dairy-free and vegan options can also be requested. The resort offers a children's playground. You can play billiards, table tennis and mini-golf at this 5-star resort, and the area is popular for cycling. Moon Palace Cancun - All Inclusive features amenities such as an on-site business centre, sauna and hot tub. Beto Avila Stadium is 23 km from the accommodation, while Cancun Government Palace is 24 km from the property. The nearest airport is Cancún International Airport, 11 km from Moon Palace Cancun - All Inclusive.
8.4
Very good
808 reviews

Latest deals for Moon Palace Cancun

Sat 10.10
-
Sun 11.10
Deals from
₪1,010
•Cheapest rate per night
Compare prices for Standard room, Deluxe room and 49 more Moon Palace Cancun deals.
Standard room, bed type unknown
₪1,010
nightly with fees
Deluxe room, bed type unknown
₪1,082
nightly with fees
Superior room, bed type unknown
₪1,255
nightly with fees
Deluxe room, bed type unknown
₪1,014
nightly with fees
Standard room, bed type unknown
₪1,550
nightly with fees
Superior room, 1 king bed
₪2,037
nightly with fees
Deluxe room, bed type unknown
₪1,035
nightly with fees
Luxury room, bed type unknown
₪1,237
nightly with fees
Standard room, bed type unknown
₪1,441
nightly with fees
Deluxe room, bed type unknown
₪1,058
nightly with fees
Superior room, bed type unknown
₪1,842
nightly with fees
Deluxe room, bed type unknown
₪1,099
nightly with fees
Superior room, bed type unknown
₪1,329
nightly with fees
Standard room, bed type unknown
₪1,556
nightly with fees
Standard room, bed type unknown
₪1,123
nightly with fees
Deluxe room, bed type unknown
₪1,273
nightly with fees
Superior room, 1 king bed
₪2,729
nightly with fees
Deluxe room, bed type unknown
₪1,136
nightly with fees
Superior room, bed type unknown
₪1,498
nightly with fees
Deluxe room, bed type unknown
₪1,155
nightly with fees
Standard room, bed type unknown
₪1,370
nightly with fees
Superior room, 1 king bed
₪2,336
nightly with fees
Deluxe room, bed type unknown
₪1,160
nightly with fees
Superior room, bed type unknown
₪1,851
nightly with fees
Deluxe room, bed type unknown
₪1,162
nightly with fees
Superior room, bed type unknown
₪2,382
nightly with fees
Deluxe room, bed type unknown
₪1,176
nightly with fees
Superior room, bed type unknown
₪2,751
nightly with fees
Deluxe room, bed type unknown
₪1,188
nightly with fees
Double room, 1 twin bed
₪1,354
nightly with fees
Superior room, bed type unknown
₪1,989
nightly with fees
Deluxe room, bed type unknown
₪1,282
nightly with fees
Superior room, bed type unknown
₪2,067
nightly with fees
Deluxe room, bed type unknown
₪1,322
nightly with fees
Superior room, bed type unknown
₪1,623
nightly with fees
Deluxe room, bed type unknown
₪1,324
nightly with fees
Superior room, bed type unknown
₪2,059
nightly with fees
Deluxe room, bed type unknown
₪1,350
nightly with fees
Superior room, bed type unknown
₪3,482
nightly with fees
Deluxe room, bed type unknown
₪1,403
nightly with fees
Standard room, bed type unknown
₪1,418
nightly with fees
Deluxe room, bed type unknown
₪1,466
nightly with fees
Deluxe room, bed type unknown
₪1,532
nightly with fees
Superior room, bed type unknown
₪1,572
nightly with fees
Deluxe room, bed type unknown
₪1,562
nightly with fees
Superior room, bed type unknown
₪2,660
nightly with fees
Deluxe room, bed type unknown
₪1,612
nightly with fees
Deluxe room, bed type unknown
₪1,871
nightly with fees
Superior room, bed type unknown
₪2,136
nightly with fees
Deluxe room, bed type unknown
₪2,708
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Moon Palace Cancun

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Reviews of Moon Palace Cancun

8.4
Very good
808 verified ratings
Wonderful
423
Very good
118
Good
79
Okay
43
Fair
40
Mediocre
27
Poor
78

Summary of reviews

Guests say
Many guests praised the quality of the restaurants and breakfast, but there were repeated complaints about service, cleanliness, and the location, particularly regarding the beach area, which was often described as unpleasant due to seaweed and odor. Several reviews mentioned issues with room cleanliness, pool maintenance, and unprofessional staff. Despite these negatives, the food and some amenities were appreciated by guests.
AI-Generated from customer reviews
Restaurant8 out of 10
Breakfast6.5 out of 10
Location2 out of 10
Service1.5 out of 10
Cleanliness1 out of 10
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All reviews

10
Wonderful
Connor, Jul 2022
So much fun! You cannot miss Moon Palace!
10
Wonderful
William, Aug 2019
Cons (-) Been several times. Always nice.

Location

Carretera Cancun-Chetumal Km 340, 77500 Cancún, Quintana Roo

What's nearby

  • Lakam Centre Cancun-Riviera Maya7.5 km
  • El Rey Ruins9.4 km
  • Playa Delfines9.5 km
  • Iberostar Golf Club Cancun9.9 km
  • Iberostar Cancun Peninsula Convention Centre10.1 km
  • Poliforum Benito Juarez12.5 km
  • Spa at The Royal Sands13.8 km
  • Kukulcan Plaza14.3 km
  • La Isla Shopping Mall15.1 km
  • La Gran Plaza17 km
  • Cancun Golf Club at Pok Ta Pok17.7 km
  • Estadio Olímpico Andrés Quintana Roo18 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.
License number: 002-025-002114/2026

Moon Palace Cancun

Which month has the cheapest rates at Moon Palace Cancun?

The cheapest month to stay at Moon Palace Cancun is September, with an average nightly rate of ₪1,365. The most expensive month is December at ₪2,495 per night.

What is the cheapest day to book Moon Palace Cancun?

The cheapest day to book Moon Palace Cancun is Monday, with an average nightly rate of ₪1,320. The most expensive day is Wednesday at ₪2,436 per night.

How far in advance should you book Moon Palace Cancun?

To get the best price at Moon Palace Cancun, book around 1 week in advance. This could save you approximately 7% compared to booking last minute.

KAYAK's top tips for your stay at Moon Palace Cancun

  • How long should you stay at Moon Palace Cancun? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at Moon Palace Cancun

  • How are the Moon Palace Cancun playrooms equipped?

    In total, the resort features two well-appointed playrooms for children whose activities are always supervised by onsite child care staff. This means children over 4 can be left for a few hours while parents pursue their own activities. The Sunrise Playroom boasts a catwalk, Xbox area, a dollhouse, and even a little theater with cushioned seats that allows children to perform their talent. A baby area for 0-3 year olds can be used with parents supervising. Outside, children will find a monkey bar, swings, and a seesaw. Playroom Nizuc focuses on interactive games and boasts a market, school, video game area, and carousel, to name some of the facilities.

  • What kind of events take place onsite at the Moon Palace Cancun?

    As part of their extensive activity services, the resort wows guests with a diversified evening program, complete with musicals and their signature Mexican Fire Show. Karaoke nights are fun for the whole family and you can showcase your talent on stage, whereas themed parties aim at adults to have fun in the late hours and beyond. Fantastic acrobatic stunts await at this resort, and with the updated schedule you receive upon arrival, make sure to take your favorite picks.

  • What awaits guests in the Moon Palace Cancun Wired Lounge?

    Instead of your everyday executive lounge, relish the resort’s Wired Lounge that welcomes with a well-equipped arcade, a video game room, and a bar where you can recharge with snacks and drinks after gaming away. Being a great hotspot for children, the Wired Lounge is also a fantastic playground for adults where they can mingle and play billiards.

  • Does the Moon Palace Cancun spa also open its doors for children?

    The main Awe Spa is a place where adults of 18+ can relax and enjoy the inviting spa menu available; however, the resort boasts Awe Princess now, which introduces specifically designed treatments for children. Little princesses-to-be can enjoy a fun manicure or pedicure here with any nail varnish they like. Hairdos are also available in the mini-spa, and their Sweet Caramel treatment shows girls how to braid their hair in fun ways. If you are getting married here and want your flower girl to look her best, let her indulge in the Cotton Candy Hairdo for special occasions.

  • Does the Moon Palace Cancun feature a honeymoon package?

    With the resort’s honeymoon package, you are in for a real treat. The package includes breakfast in bed, petit fours brought to your room, wine, a complimentary dinner, and late check-out until 4:00 pm, among more. If you opt for the deluxe version, in addition to all the above, you can also expect a couple’s treatment at the spa, floral arrangements in your room, chocolate-covered strawberries, a romantic dinner, and excursions that can include a snorkel tour and horseback riding.

  • How do I get from Cancun Airport to the Moon Palace Cancun?

    Going by car will only take about 15min of driving. From the airport, head towards Carretera Aeropuerto Cancun and then merge onto Carretera Tulum Cancun. Following this road, to your left the Entronque del Hotel Moon Palace will pop up and you turn onto that road. From there, follow the signs until your reach the hotel.

  • Where is Moon Palace Cancun located?

    Moon Palace Cancun is located at Carretera Cancun-Chetumal Km 340, 18.6 km from the center of Cancún. Lakam Centre Cancun-Riviera Maya is the closest landmark to Moon Palace Cancun.

  • When is check-in time and check-out time at Moon Palace Cancun?

    Check-in time is 15:00 and check-out time is 12:00 at Moon Palace Cancun.

  • Does Moon Palace Cancun offer free Wi-Fi?

    Yes, Moon Palace Cancun offers free Wi-Fi.

  • Does Moon Palace Cancun offer free parking?

    Yes, Moon Palace Cancun offers free parking.

  • How far is Moon Palace Cancun from the airport?

    Moon Palace Cancun is 7.3 km from Cancun. Moon Palace Cancun is 53.5 km from Cozumel Intl.

  • Does Moon Palace Cancun have a pool?

    Yes, Moon Palace Cancun has a pool onsite.

  • How does KAYAK find such great Moon Palace Cancun hotel deals?

    KAYAK scours the web for all room deals available at Moon Palace Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Moon Palace Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Moon Palace Cancun.

Nearby hotels and places to stay

Resort
Moon Palace The Grand Cancun8.2 Excellent (254 reviews)1.24 kmPrivate beach, snorkeling, Outdoor pool₪1,863+
Resort
Moon Palace Nizuc
8.3 Excellent (158 reviews)0.06 kmPrivate beach, Water sport facilities (on site), snorkeling₪1,279+
Resort
Moon Palace The Grand Cancun8.2 Excellent (254 reviews)1.24 kmPrivate beach, snorkeling, Outdoor pool₪1,863+
Resort
Moon Palace Nizuc
8.3 Excellent (158 reviews)0.06 kmPrivate beach, Water sport facilities (on site), snorkeling₪1,279+
Resort
Moon Palace The Grand Cancun8.2 Excellent (254 reviews)1.24 kmPrivate beach, snorkeling, Outdoor pool₪1,863+
Resort
Moon Palace Nizuc
8.3 Excellent (158 reviews)0.06 kmPrivate beach, Water sport facilities (on site), snorkeling₪1,279+

Good to know

Distance to city center

Nearest Airport

Distance to airport

18.6 km
Cancun
7.3 km