Moon Palace Cancun

Q: What awaits guests in the Moon Palace Cancun Wired Lounge?

Instead of your everyday executive lounge, relish the resort’s Wired Lounge that welcomes with a well-equipped arcade, a video game room, and a bar where you can recharge with snacks and drinks after gaming away. Being a great hotspot for children, the Wired Lounge is also a fantastic playground for adults where they can mingle and play billiards. Get latest prices on KAYAK now!

Q: How do I get from Cancun Airport to the Moon Palace Cancun?

Going by car will only take about 15min of driving. From the airport, head towards Carretera Aeropuerto Cancun and then merge onto Carretera Tulum Cancun. Following this road, to your left the Entronque del Hotel Moon Palace will pop up and you turn onto that road. From there, follow the signs until your reach the hotel.

Q: Where is Moon Palace Cancun located?

Moon Palace Cancun is located at Carretera Cancun-Chetumal Km 340, 18.7 km from the center of Cancún. Wet'n Wild Cancún is the closest landmark to Moon Palace Cancun.

Q: When is check-in time and check-out time at Moon Palace Cancun?

Check-in time is 15:00 and check-out time is 12:00 at Moon Palace Cancun.

Q: Does Moon Palace Cancun offer free Wi-Fi?

Yes, Moon Palace Cancun offers free Wi-Fi.

Q: Does Moon Palace Cancun offer free parking?

Yes, Moon Palace Cancun offers free parking.

Carretera Cancun-Chetumal Km 340, 77500 Cancún, Quintana Roo, Mexico

+52 998 881 6000

Cheapest

rate per night

8.6

Excellent

based on 54 reviews

Provider	Nightly total
Stayforlong	₪731
Vrbo	₪748
Snaptravel	₪798

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Rooms

About

Value for money	8.0
Distance to city center	18.7 km
Location rating	8.6
Nearest Airport	Cancún
Distance to airport	7.3 km

Rooms

Superior Rooms

₪1,123+

Bed type

Provider

Total stay + taxes & fees

Unknown

₪1,123

Unknown

₪1,123

Unknown

₪1,169

Unknown

₪1,699

1 more deal from ₪1,699

Resort Rooms

₪970+

Bed type

Provider

Total stay + taxes & fees

Unknown

₪970

Unknown

₪1,382

Unknown

₪1,382

Standard Rooms

₪921+

Bed type

Provider

Total stay + taxes & fees

Unknown

₪921

Deluxe Rooms

₪731+

Bed type

Provider

Total stay + taxes & fees

Unknown

₪731

King bed

₪798

Unknown

₪844

Unknown

₪846

Unknown

₪858

King bed

₪898

Unknown

₪918

Unknown

₪1,010

Unknown

₪1,046

Unknown

₪1,046

Unknown

₪1,104

Unknown

₪1,232

9 more deals from ₪846

Reviews

Pros

"Helpful staff and great meal options."	(in 7 reviews)
"Friendly staff, very clean, great food, nice entertaining shows"	(in 2 reviews)
"The room was great."	(in 7 reviews)

Cons

"I sent email after booked the hotel, but no response at all."	(in 2 reviews)
"Also, people hoard the lounge chairs with their towels and never come back."	(in 1 review)
"Beach not nice."	(in 1 review)

About

Overview

Moon Palace Cancun offers guests all-inclusive luxury in its private slice of paradise. This resort is an excellent choice for families, business travelers, couples, and solo guests who want to bask in the finest lodgings in Cancun while soaking in local culture and adventure.

Moon Palace Cancun offers many activities and entertainment. Water-loving guests can enjoy the exciting Double Wave simulator pool, swim with the dolphins, embark on scuba tours, and indulge in paddleboard yoga. Golfers will adore the Jack Nicklaus-designed golf course complete with 27 holes. The resort will also arrange tours of Cancun and surrounding areas, dazzling guests with trips to the ancient Mayan city, Valladolid and Chichen Itza, the former Mayan capital, and thrilling boat rides to Isla Mujeres.

Accommodations at Moon Palace Cancun are steeped in comfort and grandeur. Rooms, like the Superior Deluxe Ocean View Room, which can sleep four and offers gorgeous views of the Caribbean, and the Ambassador Suite with a double whirlpool bath and private balcony with hammocks, include well-appointed furnishings and all mod-cons.

Dining options at Moon Palace Cancun please foodies of all tastes. Guests can satisfy Brazilian steak cravings at Arrecifes, indulge in ultra-fresh sushi at Momo, and sink their teeth into sizzling fajitas at Los Caporales, all with vegetarian options, too. For drinks, Skybar offers molecular martinis and hookahs, while The Pub is an elegantly-outfitted sports bar.

Aside from its outdoor features, Moon Palace Cancun’s resort amenities cater to guests of all interests. The cutting-edge Playroom is ideal for kids aged four to 12, while adults can enjoy cocktails and dancing at Noir nightclub, and indulge in luxury beauty treatments at the Awe Spa.

Moon Palace Cancun is a welcoming retreat in the heart of the paradisiacal Caribbean.

Features

Free parking

Free airport shuttle

Free Wi-Fi

Pool

Pet friendly

Air Conditioning

8.6 Excellent

based on 54 reviews

9.3

Cleanliness

9.4

Comfort

9.0

Facilities

10.0

Food

Check in	15:00
Check out	12:00

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

ATM on-site

Babysitting or child care

Business center

Car rental

Wake-up service

Kid-friendly

Internet

Daily housekeeping

Fax/photocopying

Family rooms

Concierge service

Entertainment staff

Currency exchange on-site

Fire extinguisher

Gift shop

Hammam (Turkish bath)

Laundry facilities

Ironing service

Laundry service

Flat-screen TV

Meeting/Banquet facilities

Multi-lingual staff

Free toiletries

Fruits

Garden view

Shops (on site)

Room service

Smoke alarms

Breakfast included

Special diet menus (on request)

Contactless check-in/check-out

Tour desk

Face masks for guests available

Physical distancing in dining areas

Board games/puzzles

Game room

Physical distancing rules

Golf

Books, DVDs, music for children

Spa

Process in place to check health of guests

Hot tub

Child pool

Cycling

Outdoor pool

Diving

Snorkeling

Evening entertainment

Kids meals

No smoking

Restaurant

Bar/Lounge

Hand sanitizer in guest accommodation and key areas

Beauty salon

Express check-out

Hairdryer

Xbox 360 (gaming console)

Fitness center

Screens or physical barriers placed between staff and guests in appropriate areas

Indoor play area

Cable or satellite TV

Use of cleaning chemicals that are effective against coronavirus

24-hour security

Kids' club

Air-conditioned

Newspapers

Kids' outdoor play equipment

Guest accommodation is disinfected between stays

Open-air bath

Guest accommodation sealed after cleaning

Mini-golf

All plates, cutlery, glasses and other tableware have been sanitized

Public bath

Airport shuttle (surcharge)

Delivered food is securely covered

Pants press

Food can be delivered to guest accommodation

Guests can opt-out of accommodation cleaning service

Pets not allowed

Free parking

Free long-term parking

Table tennis

Staff follow all safety protocols as directed by local authorities

Video games

Playground

Water park

Pool table

Water sport facilities (on site)

Private beach

Windsurfing

Bathrobe

Private bathroom

Garden

24hr front desk

Designated smoking area

Steam room

Night club

Storage available

Private parking

Shuttle service (additional charge)

Free valet parking

Spa and wellness center

Wedding services

Free Wi-Fi

Radio

Ticket service

Outdoor tennis

Basketball court

Terrace/Patio

Increased accessibility

Beach towels

Linens

Towels

Safety deposit box

Beach view

Bicycle available

Sea view

Rooftop

Elevator

Massage

Boating

Shampoo

Clothes dryer

Shower

Shower cap

Slippers

First-aid kit

Fitness room

Snack bar

Alarm clock

Duty free shops

Allergy-free room

Solarium

Balcony

Bathtub

Spa bath

Body soap

Bottle of water

Breakfast in the room

Bridal suite

Kayaking

Telephone

Chapel/shrine

Toilet

Safe

Sauna

Toothbrush

Ocean view

Paddle boating

Coffee machine

Conditioner

Sailing

Desk

Shopping

VIP room facilities

Dining area

Wardrobe or closet

Washing machine

Swimming

DVD player

Water slide

Theme park

FAQs when booking at Moon Palace Cancun

How are the Moon Palace Cancun playrooms equipped?

In total, the resort features two well-appointed playrooms for children whose activities are always supervised by onsite child care staff. This means children over 4 can be left for a few hours while parents pursue their own activities. The Sunrise Playroom boasts a catwalk, Xbox area, a dollhouse, and even a little theater with cushioned seats that allows children to perform their talent. A baby area for 0-3 year olds can be used with parents supervising. Outside, children will find a monkey bar, swings, and a seesaw. Playroom Nizuc focuses on interactive games and boasts a market, school, video game area, and carousel, to name some of the facilities.

What kind of events take place onsite at the Moon Palace Cancun?

As part of their extensive activity services, the resort wows guests with a diversified evening program, complete with musicals and their signature Mexican Fire Show. Karaoke nights are fun for the whole family and you can showcase your talent on stage, whereas themed parties aim at adults to have fun in the late hours and beyond. Fantastic acrobatic stunts await at this resort, and with the updated schedule you receive upon arrival, make sure to take your favorite picks.

What awaits guests in the Moon Palace Cancun Wired Lounge?

Does the Moon Palace Cancun spa also open its doors for children?

The main Awe Spa is a place where adults of 18+ can relax and enjoy the inviting spa menu available; however, the resort boasts Awe Princess now, which introduces specifically designed treatments for children. Little princesses-to-be can enjoy a fun manicure or pedicure here with any nail varnish they like. Hairdos are also available in the mini-spa, and their Sweet Caramel treatment shows girls how to braid their hair in fun ways. If you are getting married here and want your flower girl to look her best, let her indulge in the Cotton Candy Hairdo for special occasions.

Does the Moon Palace Cancun feature a honeymoon package?

With the resort’s honeymoon package, you are in for a real treat. The package includes breakfast in bed, petit fours brought to your room, wine, a complimentary dinner, and late check-out until 4:00 pm, among more. If you opt for the deluxe version, in addition to all the above, you can also expect a couple’s treatment at the spa, floral arrangements in your room, chocolate-covered strawberries, a romantic dinner, and excursions that can include a snorkel tour and horseback riding.