Value for money
Distance to city center
Distance to airport
|"Very helpful and friendly staff."||(in 49 reviews)|
|"The pool area is amazing!"||(in 64 reviews)|
|"The breakfast was definitely good value."||(in 11 reviews)|
|"Room service never answered."||(in 9 reviews)|
|"Room service never answered."||(in 34 reviews)|
|"room air condition cleaning."||(in 12 reviews)|
|pool area||in 192 reviews|
|breakfast and pool||in 164 reviews|
|nice room||in 154 reviews|
|staff were very helpful||in 142 reviews|
|poor breakfast||in 129 reviews|
|hotel in a good||in 102 reviews|
|great location||in 78 reviews|
|area was nice||in 73 reviews|
|air conditioning||in 67 reviews|
|room service||in 44 reviews|
|value for money||in 36 reviews|
|zone||in 14 reviews|
|great experience||in 10 reviews|
|facing the main street||in 6 reviews|
The pool was nice and the gym
The breakfast awful!!!! Only the orange juice was good
Pretty good for the bucks
Installations are nice and the pool area is comfortable for a chill afternoon. How ever music was loud if you consider that most people are there soaking up the sun
Staff in reception should be a little nicer check in took long.
Good wifi and nice room!
During the day was loud renovation in building.Only one elevator,need wait a lot.
Can’t speak for all rooms of course but room 508 could certainly need a makeover. Balcony door didn’t close properly, lighting wasn’t sufficient and the bathroom looked somewhat dated. However, the hotel as such is nice, great pool area, good coffee shop, nice staff. It’s not directly in the centre but walkable
The hotel offers free shuttle service to two partner hotels at the beach. They charge you 600 pesos for a day pass for these all in resorts but that’s not worth it. (Plus it’s a ridiculously bureaucratic procedure to get there and in) The beach was great, but the food was lousy and the service poor. Had the feeling they intentionally slow down the service to serve less. In any case, better option is to go to a public beach in my opinion
Check out was disappointing and my toilet leaked the entire stay.
Never heard such a hotel policy!
The hotel is located in downtown - close to everything.
My girlfriend was sick. I called room service for breakfast. (Breakfast was not included and I was paying for it) They told me that they are busy and we must come downstairs. I went downstairs in the their restaurant. They told me that I can not take food to the room. My girlfriend must come downstairs to eat. I explained but they told me that this is their "hotel policy" and they can not do anything. I walked to a nearby restaurant and got the food. I travel all over the world on a regular basis and never heard such policy in a any hotel!
Staff were super friendly . Especially Carla . Loved her :) Food was great . Thanks to the kitchen staff !! See you Guys soon !!
Pool area was very nice. Close bus bus connections.
Long way from beach. Room a little musty smelling. Club a little loud right below us.
Located in Cancun, Smart Cancun by Oasis is within easy reach of Gran Puerto and Hard Rock Cafe Cancun. It provides a gym, as well as a sauna, a kids club and an outdoor pool.
A variety of personalised services are available for guests of Smart Cancun by Oasis, such as a car rental desk, a concierge and babysitting/child services. Staff are available 24/7 and can book tours and tickets.
All the rooms at the hotel provide a mini bar, plus all the necessities for an enjoyable stay. They are also fitted with cable/satellite channels, ironing facilities and a hair dryer.
Those preferring to eat at the hotel can take advantage of the on-site restaurant, open for breakfast. Each evening, guests are invited to relax in the comfortable lounge bar. A variety of dining options are also found in close proximity to the property.
Smart Cancun by Oasis is within walking distance of Cancun Bus Station, connecting guests with the surrounding area. Additionally, a range of tourist destinations are within easy reach.
Policies vary by room type and provider.
Smart Cancun By Oasis is located at Avenida Tulum Esq. Brisa S/N in Downtown, 0.4 km from the center of Cancún. Parque Las Palapas is the closest landmark to Smart Cancun By Oasis.
Check-in time is 15:00 and check-out time is 12:00 at Smart Cancun By Oasis.
Yes, Smart Cancun By Oasis offers free Wi-Fi.
Yes, Smart Cancun By Oasis offers free parking.
No, Smart Cancun By Oasis does not offer free airport shuttle service.
Smart Cancun By Oasis is 14.2 km from Cancún. Smart Cancun By Oasis is 71.8 km from Cozumel.
No, pets are not allowed at Smart Cancun By Oasis.
Yes, Smart Cancun By Oasis has a pool onsite.