Sun Palace

Blvd Kukulcan Km 20 Hotel Zone, 77500 Cancún, Quintana Roo, Mexico
+52 998 891 4100

Cheapest
rate per night

9.7

Excellent
based on 37 reviews
Sun Palace - Cancún, Quintana Roo, Mexico
08.03 Mon
-
09.03 Tue
Compare vs. KAYAK |

Provider Nightly total
Snaptravel ₪204
Agoda.com ₪907
Expedia ₪1,002
Snaptravel
Agoda.com
Expedia

Good to know

Value for money

9.6

Distance to city center

13.3 km

Location rating

9.4

Nearest Airport

Cancún

Distance to airport

9.8 km

Rooms

08.03 Mon
09.03 Tue

Superior Rooms

₪1,054+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪1,054
Unknown
₪1,195

Deluxe Rooms

₪204+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪204
Unknown
₪907
Unknown
₪1,002
Unknown
₪1,038
Unknown
₪1,038
Unknown
₪1,167
Unknown
₪1,261
Unknown
₪1,318

King Rooms

₪2,022+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪2,022

Standard Rooms

₪222+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪222

Reviews

Pros

Cons

Traveler rating

42
7
2
3
0

Time of year

Traveler type

Show reviews that mention

+
  • Excellent
    Jan 2018
    10.0

    Wonderful location and staff

    The Sun Palace is beautifully maintained by staff who seem truly happy to be working there and genuinely enjoy serving customers. The beach chairs are so comfortable (thick cushions), the towels are large, the showers are large with nice products provided. We loved the hot tub in the room. The location is ideal. It's at the quiet end of Cancun so there were no noise problems. The Thai restaurant has the best food on the property. The room service staff were fantastic!

    The Mexican restaurant menu is neither Mexican nor tasty. I'm not sure what is happening there. The drinks on property are plentiful, but if you order anything other than a straight alcohol drink (martini), you will get mostly mix. Very weak.

  • Excellent
    Apr 2017
    10.0

    The best vacation ever

    I spent my honeymoon here and it was amazing. The food is excellent and there's a lot of variety. Our room looking out on the beach was perfect and a fully stocked liquor cabinet was a nice surprise. The guest relations people helped us use the majority of our resort credit on excursions we loved.

    I didn't like how the first thing you do after checking in is having to sit down with a guest relations person who tries to get you to attend a timeshare tour. We told them no outright and they didn't bother us about it again however.

  • Excellent
    Jul 2015
    10.0

    Great stay at Sun Palace!

    The overall property was beautiful. The pools were great and we had a lot of fun playing pool volleyball everyday. The food was great and had enough options to never get bored. The service was wonderful and we are so glad we were able to get the upgrade to the Grand level room with Concierge through our Kayak booking!

  • Excellent
    Jun 2015
    10.0

    Wonderful Stay!!

    Everything was amazing from the moment we arrived. The front desk greets you with a refreshing welcome drink, cold towels to cool off and a flower for me. The hotel staff is amazing, food is excellent and drinks and alcohol selection are great and on the high end side. If you're looking for a romantic getaway, couples only, no kids, this is a great place. Oh yeah, the beach is amazing too!!!

  • Good
    Nov 2010
    8.0

    Food and services were the best. The room was comfortable with panoramic view of the sea

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About

Overview

Sun Palace is a romantic destination, having won the TripAdvisor’s Top Hotel For Romance Traveler’s Choice Award two years in a row. This adults-only hotel is located in the Mexican Caribbean, providing a number of luxurious accommodations in junior suites, deluxe suites, and grand level and concierge level accommodations that include VIP access and exclusive amenities. This is an all-inclusive resort that offers 24-hour room service, world-class dining, in-room double whirlpool tubs, and wireless Internet. WiFi is available throughout the property.

As part of the all-inclusive features, food and drinks are included with every guest stay. All guest rooms include minibars and spacious accommodations, stunning views, a liquor cabinet, complimentary bottled water, coffee makers, smart TVs, CHI hair products and appliances, and more. Guest rooms include resort views or ocean views. Concierge and grand level suites offer private balconies, along with upgraded accommodations and amenities such as Apple TV, private beach areas, personalized concierge service at your door, a pillow menu, and private check in and check out services.

The Sun Palace resort hotel offers an on site spa will a full array of spa services, including massages, facials, hydrotherapy, steam rooms, plunge pools, and more. The resort also offers a number of nightly activities and events, a beauty salon, and a fitness center. Plus, this resort is located in the Cancun Beach Hotel Zone, just under 10 miles southeast of Cancun. Guests can find plenty of shopping, dining, and local attractions to explore around the resort area, including Cinepolis, the Interactive Aquarium Cancun, Pepe’s Tigres, and Benito Juarez Kids Park.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air Conditioning

9.7 Excellent

based on 37 reviews

9.7

Cleanliness

9.7

Comfort

10.0

Facilities

10.0

Food

Check in

15:00

Check out

12:00

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

ATM on-site
Business center
Car rental
Wake-up service
Wi-Fi available in all areas
Daily housekeeping
Fax/photocopying
Concierge service
Currency exchange on-site
Gift shop
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Multi-lingual staff
Free toiletries
Shoeshine
Shops (on site)
Room service
Smoke alarms
Heating
Contactless check-in/check-out
Tour desk
Physical distancing in dining areas
Physical distancing rules
Infinity pool
Spa
Process in place to check health of guests
Hot tub
Indoor pool
Outdoor pool
CCTV in common areas
No smoking
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Beauty salon
Laptop safe
Express check-out
Hairdryer
Fitness center
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Newspapers
Guest accommodation is disinfected between stays
Open-air bath
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Public bath
Airport shuttle (surcharge)
Food can be delivered to guest accommodation
Complimentary breakfast
Guests can opt-out of accommodation cleaning service
Free Internet
Pets not allowed
Free parking
Staff follow all safety protocols as directed by local authorities
Coffee shop
Private beach
Bathrobe
Private bathroom
24hr front desk
Designated smoking area
Steam room
Storage available
Private parking
Spa and wellness center
Free Wi-Fi
Ticket service
Terrace/Patio
Increased accessibility
Beach towels
Linens
Towels
Safety deposit box
Sea view
Elevator
Massage
Shampoo
Shower cap
Slippers
First-aid kit
Snack bar
Balcony
Bathtub
Body soap
Breakfast in the room
Bridal suite
Tea/coffee maker
Telephone
Chapel/shrine
Toilet
Toilet paper
Children's television networks
Safe
Sauna
Toothbrush
TV
Conditioner
Valet parking
VIP room facilities

FAQs when booking at Sun Palace

Where is Sun Palace located?

When is check-in time and check-out time at Sun Palace?

Does Sun Palace offer free Wi-Fi?

Does Sun Palace offer free parking?

Does Sun Palace offer free airport shuttle service?

How far is Sun Palace from the airport?

Can you bring pets to Sun Palace?

Does Sun Palace have a pool?

Photos

Sun Palace - Cancún - Building
All Photos (20)
Sun Palace - Cancún - Building
Building (1)
Sun Palace - Cancún - Bedroom
Bedroom (8)
Sun Palace - Cancún - Pool
Pool (3)
Sun Palace - Cancún - Lobby
Lobby (2)

Location

Most Popular Landmarks

  • El Rey Ruins 1.8 km
  • Playa Delfines 1.9 km
  • Museo Maya de Cancun 3.1 km
  • Wet'n Wild Cancún 4 km
  • Kukulcan Plaza 6.7 km
  • Playa Marlin 6.9 km

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