Sun Palace Couples Only
Blvd Kukulcan Km 20 Hotel Zone, 77500 Cancún, Quintana Roo, Mexico
+52 998 891 4100From
₪1,462
Cheapest
rate per night
9.1
Excellent
based on 110 reviews
About Sun Palace Couples Only
- Hotel RoomYou’ll have a private room with all the hotel’s amenities
- Clean and TidyThis stay has listed several different cleanliness practices.
- FreebiesThis stay includes Wi-Fi, Breakfast, and Parking for free
Sun Palace Cancun has 252 modern rooms and features an indoor pool. This elegant property is conveniently located in Hotel Zone.
A variety of personalised services are available for guests of Sun Palace Cancun, such as a concierge, an express check-in and check-out feature and a currency exchange. Staff are available 24/7 and can book tours and tickets. It also offers an all-inclusive meal plan, a hair salon and a sauna.
Rooms at the resort are well-appointed and provide a mini bar, tea and coffee making facilities and a refrigerator. Ironing facilities, wireless internet access and a radio are also provided.
In-house dining options include The Steak and La Tratto, which both serve dinner. After sightseeing in the local area, guests can return for a refreshing drink at the bar, then enjoy supper at El Alamo or Snack Area.
For those wishing to dine out during their stay at the resort, there are a variety of eateries situated close by. Iberostar Cancun Golf Course and Petempich Bay are a five-minute car ride away.
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Amenities at Sun Palace Couples Only
- Private beach
- Adults only
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Health and safety
- Daily housekeeping
- Contactless check-in/check-out
- Physical distancing in dining areas
- Physical distancing rules
- Process in place to check health of guests
- CCTV in common areas
- Hand sanitizer in guest accommodation and key areas
- Screens or physical barriers placed between staff and guests in appropriate areas
- Use of cleaning chemicals that are effective against coronavirus
- 24-hour security
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- All plates, cutlery, glasses and other tableware have been sanitized
- Guests can opt-out of accommodation cleaning
- Staff follow all safety protocols as directed by local authorities
- Disinfection of high-touch surfaces
- First-aid kit
- Enhanced cleaning
- Safe
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Car rental
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24hr front desk
- Ticket service
- Safety deposit box
Bathroom
- Hairdryer
- Open-air bath
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Toothbrush
Basics
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Conditioner
Dining
- Breakfast included
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
Pool and spa
- Infinity pool
- Spa
- Hot tub
- Outdoor pool
- Steam room
- Spa and wellness center
- Massage
- Sauna
Accessibility and suitability
- Multi-lingual staff
- No smoking
- Pets not allowed
- Designated smoking area
- Increased accessibility
- Adults only
- Elevator
General
- Storage available
- Fireplace
- Sea view
- Seating area
- Slippers
- Telephone
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Valet parking
Outdoor
- Private beach
- Terrace/Patio
- Beach towels
- Balcony
Laundry
- Ironing service
- Laundry facilities
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Shops (on site)
- Eco tourism
- Beauty salon
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Sun Palace Couples Only
9.1
Based on 110 verified guest reviews
9.6Friends
8.9Couples
10.0Families
10.0Solo
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Pros:The Sun Palace is beautifully maintained by staff who seem truly happy to be working there and genuinely enjoy serving customers. The beach chairs are so comfortable (thick cushions), the towels are large, the showers are large with nice products provided. We loved the hot tub in the room. The location is ideal. It's at the quiet end of Cancun so there were no noise problems. The Thai restaurant has the best food on the property. The room service staff were fantastic!
Cons:The Mexican restaurant menu is neither Mexican nor tasty. I'm not sure what is happening there. The drinks on property are plentiful, but if you order anything other than a straight alcohol drink (martini), you will get mostly mix. Very weak.
Pros:I spent my honeymoon here and it was amazing. The food is excellent and there's a lot of variety. Our room looking out on the beach was perfect and a fully stocked liquor cabinet was a nice surprise. The guest relations people helped us use the majority of our resort credit on excursions we loved.
Cons:I didn't like how the first thing you do after checking in is having to sit down with a guest relations person who tries to get you to attend a timeshare tour. We told them no outright and they didn't bother us about it again however.
Pros:The overall property was beautiful. The pools were great and we had a lot of fun playing pool volleyball everyday. The food was great and had enough options to never get bored. The service was wonderful and we are so glad we were able to get the upgrade to the Grand level room with Concierge through our Kayak booking!
Pros:Everything was amazing from the moment we arrived. The front desk greets you with a refreshing welcome drink, cold towels to cool off and a flower for me. The hotel staff is amazing, food is excellent and drinks and alcohol selection are great and on the high end side. If you're looking for a romantic getaway, couples only, no kids, this is a great place. Oh yeah, the beach is amazing too!!!
Location
Blvd Kukulcan Km 20 Hotel Zone, 77500 Cancún, Quintana Roo
What's nearby
- El Rey Ruins1.8 km
- Playa Delfines1.9 km
- Museo Maya de Cancun3.1 km
- Wet'n Wild Cancún4 km
- Kukulcan Plaza6.7 km
- Playa Marlin6.9 km
- Acuario Interactivo7.5 km
- Playa Chac Mool10 km
- Cancun Golf Club at Pok Ta Pok10.3 km
- Forum Beach10.6 km
- Playa Tortugas10.7 km
- Playa Caracol11 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Sun Palace Couples Only
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