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Hotel is clean and so is room. Annoyed there were no plugs around the bed to charge phone. Everything was fine until check out. I asked the previous evening about extending an extra night and a late check out. Was referred to ask the day person. I used the hotel room phone to call down 5-6x and just had the automated music/message tone entire time. Finally I decided to rebook on Expedia, so I wouldn’t have to leave the room as I was very tired still. They called me at 11am to tell me they saw I had rebooked but I unfortunately had to switch rooms. No ifs, ands or buts. I had to switch. When I came down, they told me it was because someone had booked that room a long time ago…I booked the exact same room again! One less room to clean. Didn’t make any sense and no offer to move my bags to new room either.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the main amenities offered at Eden Hotel & Spa?
Eden Hotel & Spa offers a range of amenities including a rooftop pool, spa, indoor and outdoor pool, beach access, bicycle rental, fitness center, and a variety of dining options such as a restaurant and bar/lounge.
Are there any accessibility features at Eden Hotel & Spa?
Yes, Eden Hotel & Spa offers accessibility features such as wheelchair accessible units, elevators, and multi-lingual staff to ensure a comfortable stay for all guests.
What can guests expect from the hotel's customer service?
Guests can expect friendly and service-minded staff, as mentioned in multiple reviews. The hotel also provides wake-up service, room service, and a 24-hour front desk for any assistance needed during the stay.
How is the cleanliness at Eden Hotel & Spa?
Eden Hotel & Spa is known for its clean and tidy rooms, as highlighted in guest reviews. The hotel also offers daily housekeeping and follows all safety protocols for the well-being of guests.
When is the best time to visit Eden Hotel & Spa?
The high season at Eden Hotel & Spa is in June, offering an ideal time to enjoy the rooftop pool and beach access. However, February is considered the low season, which may provide a quieter experience for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer fewer crowds, consider visiting in February, which is the low season. This could provide a more relaxed experience.
Explore Nearby Attractions
The hotel is conveniently located near various attractions such as Galerie Vieceli de Cannes, Intercontinental Carlton Beach, and La Croisette Promenade, making it easy to explore the area.
Check Room Configuration
Some guests reported that double rooms consisted of two single beds pushed together, which may not be comfortable for couples. It's advisable to confirm the bed configuration before booking.
Be Mindful of Additional Costs
Keep in mind that parking at the hotel can be expensive, at 20 euros per day, as mentioned by some guests. Consider this when planning your budget.
Check Spa and Pool Access
Some guests noted that access to the spa and pool area is only available until the check-out time of the departure day. It's worth confirming this policy if you plan to use these facilities on your departure day.
Note Room Maintenance
Several guests reported issues with room amenities, such as broken showers and poor lighting. It may be helpful to check the condition of the room amenities upon arrival and request maintenance if needed.
Inquire About Pool Access
Some guests were surprised by the additional cost to access the rooftop swimming pool. It's advisable to inquire about any extra charges for pool access before planning to use this facility.
Consider Room Noise
A few guests mentioned noise disturbances from building works during their stay. If you are sensitive to noise, it may be helpful to inquire about potential disturbances during your planned stay.
Confirm Booking Details
Some guests experienced discrepancies between their booking details and the actual room provided. It's recommended to double-check booking details and room allocation upon arrival to avoid any inconveniences.
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Eden Hôtel & Spa Cannes is located at 133 Rue D Antibes in Centre Ville, 1 km from the center of Cannes. Galerie Vieceli de Cannes is the closest landmark to Eden Hôtel & Spa Cannes.
Check-in time is 15:00 and check-out time is 11:00 at Eden Hôtel & Spa Cannes.
Yes, Eden Hôtel & Spa Cannes offers free Wi-Fi.
Eden Hôtel & Spa Cannes is 19.1 km from Nice Côte d'Azur. Eden Hôtel & Spa Cannes is 87.3 km from Toulon Hyeres.
Yes, Eden Hôtel & Spa Cannes has a pool onsite.
KAYAK scours the web for all room deals available at Eden Hôtel & Spa Cannes in Cannes and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Eden Hôtel & Spa Cannes and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Eden Hôtel & Spa Cannes.
Value for money | 7.5 |
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Distance to city center | 1.0 km |
Nearest Airport | Nice Côte d'Azur |
Distance to airport | 19.0 km |