Value for money
Distance to city center
|Newcastle upon Tyne|
Distance to airport
|"Great location and super staff!"||(in 199 reviews)|
|"Beautiful hotel, fantastic value for money."||(in 23 reviews)|
|"Very friendly and helpful staff."||(in 204 reviews)|
|"water pressure in shower poor."||(in 81 reviews)|
|"rooms need refurbished as furniture very shabby."||(in 29 reviews)|
|"Was dirty loud old bathroom please refund me."||(in 45 reviews)|
|great location||in 573 reviews|
|room was small||in 499 reviews|
|staff were friendly||in 485 reviews|
|comfy bed||in 260 reviews|
|hotel tired||in 238 reviews|
|close to train station||in 216 reviews|
|shower curtain||in 171 reviews|
|car park||in 153 reviews|
|close to train||in 113 reviews|
|needs updating||in 110 reviews|
|dated bathroom||in 87 reviews|
|value for money||in 79 reviews|
|city centre||in 75 reviews|
|carlisle||in 50 reviews|
|bit dated||in 45 reviews|
|public areas||in 26 reviews|
|double glazing||in 17 reviews|
|black mould||in 15 reviews|
helpful friendly staff
Location to train station, great for late arrivals. I also arranged for a hire car to be left in the hotel carpark.
value for money. Restaurant food - excellent. Express my congratulations to the chef.
Staff were nice and pleasant
Cleanliness of the room. Pink feather and crumbs in the bed (which were not ours!!). Dust around skirting board and mold on the shower head!!! Noise from outside air conditioning unit which carried on all night and disturbed sleep!! Have advised the hotel of these problems.
Friendly staff, good food
Convenient to City centre, Hotel lobby and reception very impressive, room was comfortable.
Outside our room on arrival there was a tray with food on it and it was still there when we returned later in the evening, the window sash was black with mildew and did'nt look like it had been cleaned in months.
Comfortable beds, lots of hot water, friendly staff
Very convenient to station. A great traditional hotel. Recommended. Superb breakfast!
No biscuits in rooms!
Everything was clean and everyone was very nice.
Could have done without the wedding 'music' on the Friday night and the room was slightly warm
The hotel was well looked after in every detail and the staff were friendly and helpful.
Breakfast service was a little disappointing as we had to request everything individually from additional butter, orange juice and milk. The cooked breakfast could not be faulted but the buffet table for fruit, cereal and yogurt was very poorly presented.
Excellent service from the hotel staff when checking in and in the restaurant. The quality of the food was very good and was good value for money.
Our room overlloked an alley where bins were stored and these were moved noisily at about 5:00 am disturbing our sleep. As can be expected in a central town location, there was also noise from late night revellers outside the hotel!
The elegant Carlisle Station Hotel, Sure Hotel Collection by Best Western is superbly located in the city's historic Court Square, just steps from the railway station next door. This striking Victorian building is brought up to date with its contemporary interiors and mood lighting, making it one of the most sought-after places to stay in Cumbria's only city. If you're arriving by car, we offer onsite parking – something of a rarity for a city center hotel in Carlisle. The hotel is an ideal base if you want to combine a city break with a trip to the Lake District to explore its beautiful landscapes and enjoy exhilarating walks and water sports. You can even hop across the border to Scotland, taking in two countries in one day, while a visit to Hadrian's Wall is not to be missed. In the city itself, uncover the turbulent past of the 900-year-old Carlisle Castle, catch a show at The Sands Centre or enjoy a flutter on the horses at Carlisle Racecourse. Our Victorian Ballroom is a stunning space to hold a conference, exhibition, celebration or event and, for those staying overnight, we've tried to make our accommodation as comfortable as possible. With 70 bedrooms all offering superfast Wi-Fi, a flat-screen TV and 24-hour room service, both business and leisure will be a pleasure when you spend time with us.
based on 1,145 reviews
Value for money
Policies vary by room type and provider.
Carlisle Station Hotel, Sure Hotel Collection by BW is located at Court Square, 0.2 km from the center of Carlisle. Green Market is the closest landmark to Carlisle Station Hotel, Sure Hotel Collection by BW.
Check-in time is 15:00 and check-out time is 11:00 at Carlisle Station Hotel, Sure Hotel Collection by BW.
Yes, Carlisle Station Hotel, Sure Hotel Collection by BW offers free Wi-Fi.
No, Carlisle Station Hotel, Sure Hotel Collection by BW does not offer free parking.
No, Carlisle Station Hotel, Sure Hotel Collection by BW does not offer free airport shuttle service.
Carlisle Station Hotel, Sure Hotel Collection by BW is 9.4 km from Carlisle Lake District. Carlisle Station Hotel, Sure Hotel Collection by BW is 80.8 km from Newcastle upon Tyne.
Yes, Carlisle Station Hotel, Sure Hotel Collection by BW is a pet-friendly hotel.
No, Carlisle Station Hotel, Sure Hotel Collection by BW does not have a pool onsite.