Mildew in shower grout, shower door handle corroded.
3 stars
Hyatt Place Charlotte Downtown
222 South Caldwell Street, Charlotte, NC 28202, United States
Charlotte, NC
See location+1 704 227 0500Photos of Hyatt Place Charlotte Downtown
Overview
Within 20 minutes' walk from 9th Street Charlotte Trolley Station, Hyatt Place Charlotte Downtown provides guests with an ideal base while in Charlotte. It is also a short stroll from Spectrum Center and the NASCAR Hall of Fame, and is close to many of the area's attractions.
There are a variety of facilities on offer to those staying at the hotel, including a terrace, an express check-in and check-out feature and valet parking. A gym can be readily accessed by guests wanting to keep active while travelling.
Hyatt Place Charlotte Downtown provides rooms equipped with a refrigerator and a hair dryer.
Those staying at the hotel can enjoy a unique dining experience at the on-site restaurant, suitably situated for those who want to stay nearby at mealtime.
Local sites near Hyatt Place Charlotte Downtown include Bank of America Corporate Center, Little Sugar Creek Greenway and Charlotte Center City. 400 South Tryon is within a 10-minute walk and Charlotte Douglas International Airport is 15 minutes' drive away.
Latest deals for Hyatt Place Charlotte Downtown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Hyatt Place Charlotte Downtown
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
Services and conveniences
- Conference rooms
- Business center
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Heating
- Air-conditioned
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
- Designated smoking area
General
- Family rooms
- Seating area
- Telephone
- Storage available
Parking and transportation
- Parking
- Valet parking
- Private parking
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Bathroom
- Hairdryer
- Private bathroom
Laundry
- Laundry service
- Iron and ironing board
Outdoor
- Terrace/Patio
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Pool
- Pool
Reviews of Hyatt Place Charlotte Downtown
8.2
Very good
1331 verified ratings
Wonderful
673
Very good
197
Good
182
Okay
84
Fair
80
Mediocre
51
Poor
64
Summary of reviews
Guests say
Guests had a mixed experience at the hotel. Many praised the location as amazing and convenient, as well as the friendly and helpful staff. Spacious rooms and a good breakfast were also highlights. However, several guests expressed dissatisfaction with the cleanliness of the rooms, with some reporting issues like mildew and a dirty fridge. Additionally, there were complaints about the value for price, specifically related to high costs and billing issues.AI-Generated from customer reviews
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Score by provider
8.2 out of 10
38 reviews
8.6 out of 10
10 reviews
All reviews
Pros (+) Room was great, staff was very helpful.
Cons (-) WiFi is free, but doesn’t actually work for anything one k if the want to do. Speed was less than 1/4 mb / sec, so streaming and remote work were not really possible. Also, chromecast isn’t an option on any of the televisions (both because of WiFi and because TVs are older). Super small issue, still had a lovely stay, but with Covid we needed to spend more time in the room than one would normally ...
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Pros (+) The room was so spacious and clean. Really comfortable bed and the staff was friendly.
Cons (-) Valet parking is expensive.
Pros (+) The staff was very nice, hotel was clean and modern. Love the layout of Hyatt Place for a business stay. Tenth floor lobby is cool and the rooftop restaurant is great.
Cons (-) You handed me off to booking.com and they slammed me with three a three day reservation which I couldn't change. BAD DEAL.
Pros (+) The staff were all very friendly and helpful. The room was spacious and the bed very comfortable. Everything in the room was spotless. The location was very convenient. Breakfast provided lots of options and the staff serving it went out of their way to make everyone feel welcome.
Cons (-) We were a bit surprised by the $22 charge for required valet parking but the valets were great. The morning we left, only one elevator was working, which caused a bit of a wait since we were on the top floor.
Pros (+) The location, staff, and room were great! Very helpful staff and comfortable beds.
Cons (-) They only have 5 luggage racks, and there were non available upon check in or check out. It made it hard to transport our luggage with our 9-month old.
Cons (-) No parking and pool is on same floor as upscale restaurant.
Pros (+) The staff was great. Marvin is an excellent staffer. He was helpful and friendly.
Pros (+) Great breakfast in the morning and great nightlife at the bar with amazing rooftop patio.
Cons (-) Internet connection never really worked so we didn't make use of it.
Location
222 South Caldwell Street, Charlotte, NC 28202
What's nearby
- NASCAR Hall of Fame258 m
- Spectrum Center327 m
- North Carolina Blumenthal Performing Arts Center0.5 km
- Bechtler Museum of Modern Art0.6 km
- The Harvey B. Gantt Center for African-American Arts + Culture0.7 km
- Discovery Place0.9 km
- Bank of America Stadium1 km
- Charlotte Amtrak Station2.7 km
- Freedom Park3.1 km
- Mint Museum RANDOLPH3.7 km
- Historic Rosedale Plantation4.8 km
- Charlotte Museum of History6.9 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hyatt Place Charlotte Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hyatt Place Charlotte Downtown
Nearby hotels and places to stay
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See most recommended stays in CharlotteGood to know
Value for money | 8.0 |
|---|---|
Distance to city center | 0.6 km |
Nearest Airport | Charlotte Douglas |
Distance to airport | 9.4 km |