|"Great service and fantastic room."||(in 145 reviews)|
|"Michelin starred restaurant simply superb"||(in 12 reviews)|
|"Excellent staff - efficient and friendly."||(in 467 reviews)|
|"Its not a true 5 star hotel."||(in 13 reviews)|
|"The shower wasn’t boiling hot"||(in 43 reviews)|
The Simon Radley restaurant. Comfort and space with style.
No biscuits with room coffee and tea ! Unclear on car parking arrangement and difficult to find entrance to the multi story car park at the rear of the hotel. Not clear when booked that breakfast inclusion is continental only - extra cost for cooked.
It was beautiful, clean and luxurious. The staff were very friendly & helpful. An added touch that they would park the car for you - made a big difference on a busy saturday. The food in the Simon Radley restaurant was lovely and the staff were great. We had a fab time.
The situation is ideal
A little disappointed with 'The Brasserie'
The bed was awesome
We were a little disappointed with our room - we stayed in the classic suite and have stayed in many 4 star hotels which have far nicer rooms.
I was upgraded to the Presidential Suite which is normally £1400 per night. Amazing hotel!!!!
Polite and helpful staff, beautiful room, excellent food and facilities. Everything you should be entitled to expect from a 5star hotel.
The breakfast was superb. Both food and service were exceptional.
The room was dark. The weather was bad and therefore the light outside was poor, but I was unable to find a position where I could sit and read comfortably. There was not a light which I could sit under.
We were celebrating our Silver Wedding - this was a last minute deal and we managed to secure a room for about 50% less of normal rate - on arrival the staff were attentive and after we told them about our Silver Wedding a small complimentary cake was left in the room. We had an automatic upgrade to i think a Classic Deluxe room, which was amazing. This is truly a 5 * hotel, and although only for one night - it lives up to everything described on their website - Amazing...
The only thing i would say - is we were not told very much about the SPA facilities, it was a case of find out for yourself - but as we were only in the hotel for one night it wasnt really an issue.
Excellent customer care in every way. Always ready to help but not intrusive.
Great customer service and attitude of staff
Prob with hot water making tea lukewarm!
Located a short walk from Chester Railway Station, The Chester Grosvenor offers guests an ideal base when visiting Chester. It is situated in the area's vibrant nightlife district, just a short walk from Chester Cathedral and Chester Rows.
This 5-star hotel offers 24-hour room service, a beauty centre and an express check-in and check-out feature. It also provides babysitting services, a currency exchange and a reception that operates 24 hours a day.
The hotel offers individually-decorated rooms fitted with free wireless internet in rooms and luxury toiletries. All provide slippers, a mini bar and a flat-screen TV.
Chester Grosvenor Hotel & Spa has its own on-site restaurant, convenient for guests wishing to eat in. In the evening, guests are welcome to relax in the cosy lounge bar.
Set in Chester City Centre, The Chester Grosvenor is a perfect base with Chester Racecourse, Grosvenor Park and Chester City Walls all accessible on foot. Chester Castle is also located only a short distance away.
based on 2,873 reviews
Policies vary by room type and provider.
The Chester Grosvenor is located at Eastgate, 0.2 km from the center of Chester. Eastgate and Eastgate Clock is the closest landmark to The Chester Grosvenor.
Check-in time is 15:00 and check-out time is 12:00 at The Chester Grosvenor.
Yes, The Chester Grosvenor offers free Wi-Fi.
No, The Chester Grosvenor does not offer free parking.
No, The Chester Grosvenor does not offer free airport shuttle service.
The Chester Grosvenor is 16.1 km from Liverpool J. Lennon. The Chester Grosvenor is 44.6 km from Manchester.
No, pets are not allowed at The Chester Grosvenor.
No, The Chester Grosvenor does not have a pool onsite.