Congress Plaza Hotel

520 South Michigan Avenue, Chicago, IL 60605, United States
+1 312 427 3800

Cheapest
rate per night

7.6

Good
based on 7,094 reviews
Congress Plaza Hotel - Chicago, IL, United States
01.12 Tue
-
02.12 Wed
Compare vs. KAYAK |

Provider Nightly total
TripAdvisor ₪195
Agoda.com ₪229
Agoda.com ₪229
TripAdvisor
Agoda.com
Agoda.com

Good to know

Value for money

7.2

Distance to city center

0.3 km

Location rating

9.2

Nearest Airport

Chicago O'Hare Intl

Distance to airport

25.9 km

Rooms

01.12 Tue
02.12 Wed

Double Rooms

₪330+

Bed type
Provider
Total stay + taxes & fees
King bed
₪330
Queen bed
₪387
Unknown
₪391
Queen bed
₪429
Double bed
₪601

Queen Rooms

₪262+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪262
Queen bed
₪315
Unknown
₪346
Unknown
₪385
Unknown
₪385

Standard Rooms

₪229+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪229
Unknown
₪229
King bed
₪256
Unknown
₪263
Queen bed
₪265
Unknown
₪269
Unknown
₪273
Twin bed
₪310
Queen bed
₪327
Queen bed
₪327
Unknown
₪330
Unknown
₪356
Unknown
₪360
Queen bed
₪481

King Rooms

₪798+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪798

Reviews

Pros

Cons

Traveler rating

745
642
324
143
46

Time of year

Traveler type

Show reviews that mention

+
  • Okay
    Jun 2020
    4.2

    location

    the customer service could be improved. My Expedia reservation took a while, I sat in the lobby for a while (this was okay), but afterwards they charged double, and I had to call 3 times, and involved Expedia team to have the issue solved and get the reimbursement.

  • Excellent
    Dec 2019
    8.5

    The bed was great as were the amenities. The hotel is lovely and spacious. When I commented in a different review that I was surprised not to have been offered an upgrade in a very slow time, I was immediately given one. Our 3 night stay was very pleasant.

    Many of the staff seemed indifferent to us as customers. Only after my poor review did the front desk take any interest in us and even then there were no smiles. The maintenance man we met on the elevator seemed to be the only person happy to work there.

  • Good
    Dec 2019
    7.4

    Location was great and the room was nice

    No parking. The price was good but the parking was not included, it and was about $50 a night so it kind of defeated the purpose of getting a good deal.

  • Excellent
    Nov 2019
    9.4

    What a grand old lady this hotel is. Soak up the ambience and the history and enjoy the great location.

    Make no doubt this place old, but beautiful. The pipes creak, the elevators break down occasionally but definitely great value for money considering her location.

  • Excellent
    Sep 2019
    8.8

    I loved the location and history of this hotel. It wasn’t fancy but it was clean and the bed was very comfortable.

    I really wish they had water available in the lobby. They had containers out there but they never had water in them at all for the three days we were there.

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About

Overview

The iconic Congress Plaza Hotel in downtown Chicago has served solo travelers, families, couples, politicians, and celebrities for the last 125 years. Its gracious lodgings and close proximity to many local attractions make it an ideal destination for guests from around the globe.

Congress Plaza Hotel is located across from Grant Park, which overlooks Lake Michigan, and is about 30 minutes away from O’Hare International Airport. It's walking or driving distance from many major Chicago landmarks, including Shedd Aquarium, Navy Pier, Museum of Contemporary Art Chicago, and Magnificent Mile.

Accommodations at Congress Plaza Hotel are stately and spacious. Guests can choose from the Lakeview King Room overlooking Grant Park and Lake Michigan, the Family Suite with two bedrooms, two TVs, and one bathroom, or the Deluxe Suite with picturesque views and a jacuzzi. There are smoking and non-smoking rooms available, and all have complimentary WiFi access.

Congress Plaza Hotel offers many on-site amenities and activities. The 24-hour fitness center can set pulses racing, while the on-site barbershop, shoeshine, and same-day dry cleaning services can help prepare guests for an important meeting or a special night out. A full-service business center is ideal for sending or retrieving documents, and the charming gift shop offers one-stop shopping for special Chicago souvenirs. The hotel's Gold Room has been an in-demand spot for holding dream weddings for over a century.

Congress Plaza Hotel offers various dining options that are as elegant and inviting as the hotel itself. Sidle up to the bar at Congress Lounge and enjoy a craft cocktail or beer while watching the latest Cub’s game. Gazebo Restaurant serves crave-worthy breakfast fare to get your day started right, and Rafael’s Restaurant dishes out classic American fare for lunch and dinner while diners enjoy stunning park views.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air Conditioning

7.6 Good

based on 7,094 reviews

7.7

Cleanliness

7.6

Comfort

7.8

Staff

7.2

Value for money

Check in

15:00

Check out

12:00

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

ATM on-site
Business center
Wake-up service
Entire unit wheelchair accessible
Wi-Fi available in all areas
Daily housekeeping
Fax/photocopying
Family rooms
Concierge service
Fire extinguisher
Gift shop
Ironing service
Laundry facilities
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Mini-market on site
Free toiletries
Shoeshine
Shops (on site)
Room service
Smoke alarms
Heating
Physical distancing in dining areas
Golf
Property is cleaned by professional cleaning companies
Process in place to check health of guests
Interconnected room(s) available
Key card access
CCTV in common areas
CCTV outside property
No smoking
Kid-friendly buffet
Lake view
Restaurant
Bar/Lounge
Beauty salon
Laptop safe
Express check out
Hairdryer
Fitness center
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Free Internet
Pets not allowed
Staff follow all safety protocols as directed by local authorities
Parking (surcharge)
Coffee shop
Private bathroom
24hr front desk
Designated smoking area
Private entrance
Storage available
Private parking
Wedding services
Free Wi-Fi
Radio
Raised toilet
Increased accessibility
Linens
Towels
Safety deposit box
Seating area
Elevator
Shampoo
Shower
Shower cap
Shower chair
Accessible by elevator
Adapted bath
First-aid kit
Socket near the bed
Sofa
Alarm clock
Allergy-free room
Bathtub
Body soap
Breakfast in the room
Bridal suite
Telephone
Carpeted
Toilet
Toilet paper
Toilet with grab rails
Safe
Toothbrush
City view
Airport shuttle
Trash cans
Coffee machine
TV
Upper floors accessible by elevator
Conditioner
Valet parking
Desk
Vending machine (drinks)
Dining table

FAQs when booking at Congress Plaza Hotel

What deals or special offers can guests receive at the Congress Plaza Hotel?

What wedding packages are offered by the Congress Plaza Hotel?

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What popular sites and attractions are located near the Congress Plaza Hotel?

What choices do guests have when traveling from Chicago O’Hare International Airport to the Congress Plaza Hotel?

Where is Congress Plaza Hotel located?

When is check-in time and check-out time at Congress Plaza Hotel?

Does Congress Plaza Hotel offer free Wi-Fi?

Does Congress Plaza Hotel offer free parking?

Does Congress Plaza Hotel offer free airport shuttle service?

How far is Congress Plaza Hotel from the airport?

Can you bring pets to Congress Plaza Hotel?

Does Congress Plaza Hotel have a pool?

Photos

All Photos (35)
Bedroom (14)
Bar (1)
Lobby (2)
Lounge (3)

Location

Most Popular Landmarks

  • Grant Park 212 m
  • Symphony Center 0.4 km
  • Art Institute of Chicago 0.5 km
  • Cloud Gate 0.8 km
  • Millennium Park 0.9 km
  • Chicago Cultural Center 0.9 km

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