Crowne Plaza Chicago West Loop

25 South Halsted Street, Chicago, IL 60661, United States
+1 312 829 5000

Cheapest
rate per night

8.1

Excellent
based on 781 reviews
Crowne Plaza Chicago West Loop - Chicago, IL, United States
17.04 Sat
-
18.04 Sun
Compare vs. KAYAK |

Provider Nightly total
Snaptravel ₪215
Booking.com ₪302
Travelocity ₪409
Snaptravel
Booking.com
Travelocity

Good to know

Value for money

7.6

Distance to city center

1.7 km

Location rating

8.5

Nearest Airport

Chicago All airports

Distance to airport

1.4 km

Rooms available at Crowne Plaza Chicago West Loop

17.04 Sat
18.04 Sun

King Rooms

₪215+

Bed type
Provider
Total stay + taxes & fees
King bed
₪215
King bed
₪409
King bed
₪480

Standard Rooms

₪417+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪417
Unknown
₪458
Unknown
₪499

Reviews of Crowne Plaza Chicago West Loop

Pros

Cons

Traveler rating

91
30
8
8
8

Time of year

Traveler type

Show reviews that mention

+
great location in 233 reviews
room was clean in 217 reviews
staff was friendly in 209 reviews
valet parking in 180 reviews
parking night in 172 reviews
comfortable and the hotel in 106 reviews
free breakfast in 103 reviews
front desk in 73 reviews
hotel was under construction in 73 reviews
bed was very comfortable in 65 reviews
room service in 51 reviews
fridge in the room in 34 reviews
chicago in 24 reviews
parking lot in 15 reviews
across the street in 14 reviews
united center in 13 reviews
clean rooms in 11 reviews
sink was clogged in 9 reviews
union station in 9 reviews
willis tower in 5 reviews
  • Good
    Oct 2018
    6.8

    Nice for business. Expensive for ammenities provided.

    Cleanliness, comfortable beds, easy access to valet car with texting. Friendly staff (except Monica) great location next to walgreens and not in a bad neighborhood.

    No place to park yourself (wherever I booked this online, I filtered free parking into my stay, and this hotel showed up. So I thought I was getting free parking until I arrived and received a bill for it.) provided internet did not work for any of us in our room. We called the desk to ask for a fan and someone said they’d bring one up and never did, not sure if you even have them, but maybe call back and say that? Very expensive for no breakfast or pool. Monica was rude and hung up on me when I’m the phone with her.

  • Good
    Dec 2017
    6.5

    Parking

    Greatly disappointed. It was advertised to include parking although there was an attendant to go park your car. The hot water in the shower did not work. The room was nice and clean. It was very safe and secure

  • Okay
    Sep 2017
    5.1

    Charged for Parking.

    I sent another review after check-in. I would like a refund for my stay. The listing said there would be a parking lot. Instead we were charged for valet, as the hotel only had valet. If I would have know this I would not have made the reservation. The front-desk staff would not refund this fee after explaining my situation. I could not cancel the reservation either. So we were forced to pay a valet fee. Also, valet couldn't confirm that our car was secure, so we had to bring in our music equipment. I suggested to the staff that we only pay for the time we used the valet -- since there were prorated fees displayed on the valet board. 0-12 hours = $25. We were only using valet from 11 PM to 9 AM. But were told it's an automatic charge for the whole night. Very unfair, staff was not cooperative, did not give us a number for Crown Plaza customer service. Will not stay here again. Please refund my stay.

  • Good
    Apr 2017
    6.5

    Noisy!!!

    Close to United Center, Greektown and Randolph St.restaurants.

    There was construction going on in the parking lot that you see in the picture above,therefore there was no parking on site and the noise from construction started at 7 AM. Way too loud to sleep.....and we requested a late check out so we could sleep in after a Blackhawks playoff game!!!LOL LOL LOL. Couldn't take it and left by 10:30.

  • Excellent
    Sep 2016
    10.0

    Wonderful night in Chicago

    My family and me stated at your establishment for one night on Sept 15. Beautiful hotel, great accommodations and conveniently located. Really appreciate your wonderful service

    Couldn't stay longer

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About Crowne Plaza Chicago West Loop

Overview

Anchored in Chicago’s most vibrant neighborhood, Crowne Plaza Chicago West Loop is on the corner Madison and Halsted, where business meets exclusive. Whether traveling for business or pleasure, this hotel convenience and amenities for everyone.

Located in the corporate and residential district of the West Loop, Crowne Plaza Chicago West Loop is right in the middle of a trendy hot spot with an unmatched local feel. From debuting restaurants and luxury shopping to museum and street art experiences, this sought-after neighborhood is how adults experience Chicago. Randolph Street, coined “Restaurant Row,” is two blocks away, while United Center and Willis Tower are both less than a mile from the hotel. Just steps away are the University Village/Little Italy, The UIC Pavilion, Rush University Hospital, John Stroger Hospital, and the Chicago Medical District.

The variety of local amenities are just as wonderful the array of upscale amenities inside the hotel. Guests enjoy luxury fine dining and drinks, a full-service fitness area, complimentary morning coffee service, and a state-of-the-art communal business center with free WiFi. There is also 8,000 square feet of functional event space for meetings, conferences, weddings, and other special occasions.

Each room at Crowne Plaza Chicago West Loop comes with a walk-out balcony with views of the booming West Loop. In addition, a luxurious bed with soft, plump pillows, and a Beekman 1802 aromatherapy sleep kit await for a restful night’s sleep. There are several different layouts and room sizes available to meet the needs of all travelers.

Experience all that Chicago has to offer with the Crowne Plaza Chicago West Loop ideal location and extra hotel amenities.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air Conditioning

8.1 Excellent

based on 781 reviews

8.4

Cleanliness

8.4

Comfort

7.2

Facilities

8.5

Location

Check in

15:00

Check out

12:00

Cancellation/prepayment

Policies vary by room type and provider.

Amenities at Crowne Plaza Chicago West Loop

Conference rooms
Wedding services
ATM on-site
Free Wi-Fi
Ticket service
Radio
Business center
Wake-up service
Pets allowed on request. Charges may apply.
Internet
Terrace/Patio
Daily housekeeping
Increased accessibility
Fax/photocopying
Family rooms
Concierge service
Safety deposit box
Seating area
Elevator
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Mini-market on site
Multi-lingual staff
Free toiletries
Room service
Heating
Shower
Face masks for guests available
Physical distancing in dining areas
Physical distancing rules
First-aid kit
Property is cleaned by professional cleaning companies
Process in place to check health of guests
Snack bar
Sofa
Alarm clock
No smoking
Kid-friendly buffet
Balcony
Soundproof rooms
Bathtub
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Laptop safe
Express check-out
Parking
Hairdryer
Fitness center
Breakfast in the room
Screens or physical barriers placed between staff and guests in appropriate areas
Bridal suite
Tea/coffee maker
Cable or satellite TV
Telephone
Use of cleaning chemicals that are effective against coronavirus
Air-conditioned
CD player
Newspapers
Toilet
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Thermometers for guests provided by property
Pay-per-view channels
Safe
Delivered food is securely covered
Guests can opt-out of accommodation cleaning
Staff follow all safety protocols as directed by local authorities
Valet parking
Desk
Vending machine (drinks)
Vending machine (snacks)
Private bathroom
Private check-in/check-out
24hr front desk
Designated smoking area
Storage available

FAQs when booking at Crowne Plaza Chicago West Loop

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Photos of Crowne Plaza Chicago West Loop

Crowne Plaza Chicago West Loop - Chicago - Building
All Photos (21)
Crowne Plaza Chicago West Loop - Chicago - Building
Building (2)
Crowne Plaza Chicago West Loop - Chicago - Bedroom
Bedroom (4)
Crowne Plaza Chicago West Loop - Chicago - Bar
Bar (1)
Crowne Plaza Chicago West Loop - Chicago - Lobby
Lobby (1)

Location

Most Popular Landmarks

  • Willis Tower1 km
  • Chicago Theater1.7 km
  • Chicago Cultural Center1.9 km
  • Symphony Center1.9 km
  • Art Institute of Chicago2 km
  • Cloud Gate2 km

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Hotels North America United States Illinois Chicago Crowne Plaza Chicago West Loop