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The Chicago Hotel Collection River North
3 stars

The Chicago Hotel Collection River North

312 West Chestnut Street, Chicago, IL 60610, United States
Chicago, IL
See location+1 312 447 9697
From
₪119
Cheapest

rate per night

6.7
Okay
based on 1621 reviews
1,621 reviews

Photos of The Chicago Hotel Collection River North

Overview

Rating

The Chicago Hotel Collection River North is set in Chicago and is within a short walk of local attractions, such as the Newberry Library and Washington Square Park. Guests can also make the most of free internet access throughout the property.

There are a range of facilities on offer to guests of the hotel, including a games room, a concierge and a ticket service.

The Chicago Hotel Collection River North offers 52 rooms, all of which are equipped with a refrigerator, a microwave and a hair dryer. After settling in to their room, guests can explore the local area with use of Chicago CTA Brown and Purple Lines Station, which is a brief walk from the hotel.

The Chicago Hotel Collection River North has an on-site bar, where guests can enjoy a drink either indoors or alfresco on the outdoor terrace.

The hotel is close to the area's well-known tourist attractions, including Kendall College, 900 North Michigan and Chicago Water Tower, which are within walking distance. Guests can also easily visit Magnificent Mile.

Rating
6.7
Okay
Based on 1,621 verified guest reviews

Latest deals for The Chicago Hotel Collection River North

Thu 13.02
Fri 14.02
Superior room
bed type unknown
bed type unknown
Deluxe room
1 king bed
bed type unknown
1 queen bed
Double room
1 twin bed
bed type unknown
bed type unknown
Standard room
bed type unknown
bed type unknown
bed type unknown
Queen room
bed type unknown
bed type unknown
bed type unknown
Classic room
1 twin bed
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at The Chicago Hotel Collection River North

  • Fitness center
  • Restaurant
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities
  • Internet

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Accessible by elevator
  • No smoking
  • Toilet with grab rails
  • Upper floors accessible by elevator

Bathroom

  • Shower
  • Shower cap
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom
  • Walk-in shower

General

  • Family rooms
  • Seating area
  • Hardwood or parquet floors
  • Sofa
  • Soundproof rooms
  • Telephone
  • Storage available

Kitchen

  • Shared kitchen
  • Microwave
  • Kitchenware
  • Refrigerator
  • Kitchen
  • Kitchenette

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Services and conveniences

  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Key card access

Laundry

  • Laundry facilities
  • Ironing service
  • Iron and ironing board

Things to do

  • Beach access
  • Board games/puzzles
  • Game room

Parking and transportation

  • Parking
  • Private parking

Bedroom

  • Alarm clock
  • Sofa bed

Workspace

  • Desk

Dining

  • Restaurant

Health and safety

  • Daily housekeeping

Fitness

  • Fitness center

Reviews of The Chicago Hotel Collection River North

6.7
Okay
1621 verified ratings
Wonderful
856
Very good
235
Good
189
Okay
74
Fair
62
Mediocre
45
Poor
160
Guests say
Guests appreciated the good location and cleanliness of the hotel, along with the spacious rooms. However, many expressed dissatisfaction with the service, pointing out issues such as rude staff and hidden fees. Overall, while the hotel has positive aspects, the negative experiences regarding service and unexpected costs detract from the stay.
AI-Generated from customer reviews
Cleanliness8.5 out of 10
Location8.5 out of 10
Room Size8 out of 10
Service3 out of 10
Value for Price2.5 out of 10
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2.0
Poor
Anonymous, Jun 2022
I booked through Kayak and the day of my reservation, I was walked to a different location in the city because hotel I reserved was overbooked. The new location the air conditioning was broken and there was loud construction early in the mornings. There were no attempts by the front desk to move our room or find acceptable solutions. When I tried to get a partial refund for all of the inconvenienc...
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2.0
Poor
Nichelle, Jun 2021
Pros (+) The facilities were nice.
Cons (-) At check-out they charged me an additional $120 for “taxes and fees”, but when I asked for an itemized receipt would not provide one. When I went to check out electronically they tried to charge me an additional $70 (on top of the extra $120 I had already paid) again saying it was for “taxes and fees.” The additional cost built in (and for unclear reasons at that) was not worth it.
4.0
Mediocre
Anonymous, Apr 2021
Pros (+) They invested a lot in sound-proofing the exterior walls - so you can't hear the train as it passes by. (They just didn't sound-proof the interior walls so you can hear other rooms.)
Cons (-) Staff was never around. They charge you an "amenities fee", but we didn't actually get to enjoy any of the "amenities". Asked for water multiple times - as part of the amenities - and never received anything. You can hear people in other rooms pretty easily
10
Wonderful
Anonymous, Aug 2018
Pros (+) Everything looked great, I shared a all female dormroom. Bathroom was perfect and clean. Great service!
Cons (-) Nothing that I didn’t like.
10
Wonderful
Mauricio, Dec 2017
Pros (+) The decoration and furniture are amazing. The service it's good overall and I don't have any complain.
Cons (-) The tram is next to the place, not so noisy but if you are like the princess...

Location

312 West Chestnut Street, Chicago, IL 60610

What's nearby

  • Magnificent Mile1.1 km
  • 360 CHICAGO1.1 km
  • Chicago Theater1.6 km
  • Chicago Riverwalk1.6 km
  • Chicago Cultural Center1.9 km
  • Cloud Gate2.1 km
  • Millennium Park2.1 km
  • Willis Tower2.2 km
  • Art Institute of Chicago2.4 km
  • Symphony Center2.4 km
  • Chicago Lakefront Trail2.5 km
  • Lincoln Park Zoo2.5 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at The Chicago Hotel Collection River North

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at The Chicago Hotel Collection River North

  • How long should you stay at The Chicago Hotel Collection River North? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at The Chicago Hotel Collection River North

  • Where is The Chicago Hotel Collection River North located?

    The Chicago Hotel Collection River North is located at 312 West Chestnut Street in Near North Side, 2.6 km from the center of Chicago. Magnificent Mile is the closest landmark to The Chicago Hotel Collection River North.

  • When is check-in time and check-out time at The Chicago Hotel Collection River North?

    Check-in time is 16:00 and check-out time is 11:00 at The Chicago Hotel Collection River North.

  • Does The Chicago Hotel Collection River North offer free Wi-Fi?

    Yes, The Chicago Hotel Collection River North offers free Wi-Fi.

  • How far is The Chicago Hotel Collection River North from the airport?

    The Chicago Hotel Collection River North is 15.4 km from Chicago Midway.

  • How does KAYAK find such great The Chicago Hotel Collection River North hotel deals?

    KAYAK scours the web for all room deals available at The Chicago Hotel Collection River North in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Chicago Hotel Collection River North and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Chicago Hotel Collection River North.

See more FAQs

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