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The Chicago Hotel Collection River North
3 stars

The Chicago Hotel Collection River North

312 West Chestnut Street, Chicago, IL 60610, United States
Chicago, IL
See location+1 312 447 9697
From
₪124
Cheapest

rate per night

7.9
Good
based on 1625 reviews
1,625 reviews
Room type
Provider
Nightly total
Classic room
₪124
Double room
₪212
Deluxe room
₪220
78 more The Chicago Hotel Collection River North deals
78 more The Chicago Hotel Collection River North deals

Photos of The Chicago Hotel Collection River North

Overview

The Chicago Hotel Collection River North is set in Chicago and is within a short walk of local attractions, such as the Newberry Library and Washington Square Park. Guests can also make the most of free internet access throughout the property.

There are a range of facilities on offer to guests of the hotel, including a games room, a concierge and a ticket service.

The Chicago Hotel Collection River North offers 52 rooms, all of which are equipped with a refrigerator, a microwave and a hair dryer. After settling in to their room, guests can explore the local area with use of Chicago CTA Brown and Purple Lines Station, which is a brief walk from the hotel.

The Chicago Hotel Collection River North has an on-site bar, where guests can enjoy a drink either indoors or alfresco on the outdoor terrace.

The hotel is close to the area's well-known tourist attractions, including Kendall College, 900 North Michigan and Chicago Water Tower, which are within walking distance. Guests can also easily visit Magnificent Mile.

7.9
Good rating
Based on 1,625 verified guest reviews

Latest deals for The Chicago Hotel Collection River North

Wed 09.07
Thu 10.07
Double room
bed type unknown
₪212
bed type unknown
₪279
bed type unknown
₪356
Classic room
bed type unknown
₪124
1 twin bed
₪155
bed type unknown
₪159
Standard room
bed type unknown
₪285
bed type unknown
₪320
bed type unknown
₪512
Queen room
bed type unknown
₪377
bed type unknown
₪437
1 queen bed
₪479
Superior room
bed type unknown
₪1,343
bed type unknown
₪1,787
Deluxe room
bed type unknown
₪220
1 twin bed
₪345
1 king bed
₪349
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at The Chicago Hotel Collection River North

  • Fitness center
  • Free Wi-Fi
  • Meeting/Banquet facilities
  • Parking
  • Pets allowed on request. Charges may apply.
  • Laundry facilities
  • Hairdryer
  • Increased accessibility
  • Game room
  • Beach access

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator

Dining

  • Microwave
  • Refrigerator

Things to do

  • Beach access
  • Game room

Parking and transportation

  • Parking

Bathroom

  • Hairdryer

Laundry

  • Laundry facilities

Workspace

  • Desk

General

  • Storage available

Health and safety

  • Daily housekeeping

Services and conveniences

  • Meeting/Banquet facilities

Fitness

  • Fitness center

Basics

  • Free Wi-Fi

Reviews of The Chicago Hotel Collection River North

7.9
Good
1625 verified ratings
Wonderful
857
Very good
235
Good
189
Okay
74
Fair
62
Mediocre
45
Poor
163

Summary of reviews

Guests say
Guests reported significant issues with service, including rude staff and unexpected extra charges, which overshadowed the otherwise good location and room quality. Cleanliness was also a concern, with many reviews mentioning inadequate maintenance and lack of proper amenities. Overall, the hotel did not meet expectations, particularly in terms of value for money.
AI-Generated from customer reviews
Cleanliness1 out of 10
Value for Price0.5 out of 10
Service0 out of 10
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Score by provider

All reviews

2.0
Poor
Anonymous, Jun 2022
I booked through Kayak and the day of my reservation, I was walked to a different location in the city because hotel I reserved was overbooked. The new location the air conditioning was broken and there was loud construction early in the mornings. There were no attempts by the front desk to move our room or find acceptable solutions. When I tried to get a partial refund for all of the inconvenienc...
Read more
2.0
Poor
Nichelle, Jun 2021
Pros (+) The facilities were nice.
Cons (-) At check-out they charged me an additional $120 for “taxes and fees”, but when I asked for an itemized receipt would not provide one. When I went to check out electronically they tried to charge me an additional $70 (on top of the extra $120 I had already paid) again saying it was for “taxes and fees.” The additional cost built in (and for unclear reasons at that) was not worth it.
4.0
Mediocre
Anonymous, Apr 2021
Pros (+) They invested a lot in sound-proofing the exterior walls - so you can't hear the train as it passes by. (They just didn't sound-proof the interior walls so you can hear other rooms.)
Cons (-) Staff was never around. They charge you an "amenities fee", but we didn't actually get to enjoy any of the "amenities". Asked for water multiple times - as part of the amenities - and never received anything. You can hear people in other rooms pretty easily
10
Wonderful
Anonymous, Aug 2018
Pros (+) Everything looked great, I shared a all female dormroom. Bathroom was perfect and clean. Great service!
Cons (-) Nothing that I didn’t like.
10
Wonderful
Mauricio, Dec 2017
Pros (+) The decoration and furniture are amazing. The service it's good overall and I don't have any complain.
Cons (-) The tram is next to the place, not so noisy but if you are like the princess...

Location

312 West Chestnut Street, Chicago, IL 60610

What's nearby

  • River North355 m
  • Michigan Avenue1.1 km
  • Magnificent Mile1.1 km
  • Museum of Contemporary Art1.2 km
  • Michigan Avenue Bridge1.5 km
  • Chicago Theater1.6 km
  • Millennium Park2.1 km
  • Willis Tower2.2 km
  • Harpo Studios2.2 km
  • Chicago Board of Trade Building2.3 km
  • Art Institute of Chicago2.4 km
  • Navy Pier2.8 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at The Chicago Hotel Collection River North

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Chicago Hotel Collection River North

  • How long should you stay at The Chicago Hotel Collection River North? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at The Chicago Hotel Collection River North

  • Where is The Chicago Hotel Collection River North located?

    The Chicago Hotel Collection River North is located at 312 West Chestnut Street in Near North Side, 2.6 km from the center of Chicago. River North is the closest landmark to The Chicago Hotel Collection River North.

  • When is check-in time and check-out time at The Chicago Hotel Collection River North?

    Check-in time is 16:00 and check-out time is 11:00 at The Chicago Hotel Collection River North.

  • Does The Chicago Hotel Collection River North offer free Wi-Fi?

    Yes, The Chicago Hotel Collection River North offers free Wi-Fi.

  • How far is The Chicago Hotel Collection River North from the airport?

    The Chicago Hotel Collection River North is 15.4 km from Chicago Midway.

  • How does KAYAK find such great The Chicago Hotel Collection River North hotel deals?

    KAYAK scours the web for all room deals available at The Chicago Hotel Collection River North in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Chicago Hotel Collection River North and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Chicago Hotel Collection River North.

See more FAQs

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Brilliant Downtown Chicago 3-Bedroom Condominium
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Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

4.9
2.6 km
Chicago Midway
15.4 km

Everything you need to know for your stay in Chicago