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Value for money
Distance to city center
|Guatemala City La Aurora|
Distance to airport
|"Great staff and perfect location."||(in 43 reviews)|
|"Everything was beautiful, nice view."||(in 11 reviews)|
|"Nice and friendly staff."||(in 40 reviews)|
|"and the worst part : mediocre customer service!"||(in 8 reviews)|
|"No option with complimentary break fast"||(in 11 reviews)|
|"The whole hotel was under maintenance."||(in 15 reviews)|
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I like the lobby but that is not useful to a guest
The shower was very dirty I ask to change room, it seem they don’t care about the cleanliness. They changed me room but the put me in the 3rd floor where is near to meeting rooms and the entrance and exit of the waiters, very noisy. Very bad for a Radisson it seem they don’t keep a stardard. The staff was nice. The space in the room is good but should be clean. The beds no to much comfortable.
I made reservation through Kajak. When I got there they did not have it in the system. Fortunately I had the reservation in my iPhone. She kept telling me they did not have a reservation for me. When I asked if they had a room available she kept on answering they did not have a reservation. I had to be very assertive and told her to call her superior for if they had a room they should accommodate me and figure things out later with the booking information I gave them in plain email confirming. Now it is a good thing Spanish is my native language and I pursued this politely but forcefully. She did not want to give me a room when they had plenty available. Finally, she called her supervisor after setting me aside for a while and not attempting to solve the problem. I had valid passport, credit card and reservation in hand. When she finally called her boss, she told her to take care of me right away. Why the attitude and stubborness I do not know.
Recently refurbished, Radisson Hotel & Suites Guatemala City provides modern 4-star accommodation in Guatemala City. It has a fitness centre, as well as a Jacuzzi, free Wi-Fi and a rooftop terrace.
There are a variety of amenities on offer to guests of the resort, such as an express check-in and check-out feature, 24-hour room service and meeting facilities. It has babysitting services, a currency exchange and a reception that operates 24 hours a day.
Radisson Hotel & Suites Guatemala City's 130 elegant rooms offer a refrigerator, a mini bar and a flat-screen TV, plus all the essentials required for a comfortable stay. Each includes a private bathroom with a hair dryer and a shower.
The resort's in-house eatery is an ideal option for those wishing to dine in. Each evening, guests can relax in the comfortable lounge bar.
La Aurora International Airport is a 15-minute drive from Radisson Hotel & Suites Guatemala City. Guests can also discover Santa Catalina Arch.
based on 843 reviews
Value for money
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Reviews about Radisson Hotel & Suites Guatemala City
Most Popular Landmarks
- El Obelisco 0.7 km
- Parque Zoológico La Aurora 1.2 km
- Francisco Marroquin University 1.2 km
- Museo Ixchel del Traje Indígena 1.4 km
- Museo Popol Vuh 1.4 km
- Torre del Reformador 1.4 km