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|"Great staff and great breakfast."||(in 82 reviews)|
|"Great location and delicious breakfast!"||(in 104 reviews)|
|"Great service and very friendly staff."||(in 75 reviews)|
|"Mould in shower caulking."||(in 6 reviews)|
|"was charged for parking 1 night 20 euro"||(in 13 reviews)|
|"In this room there was no view on the Cologne Cathedral unfortunatly."||(in 4 reviews)|
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Modern rooms. Spacious bathrooms. Clean and comfortable.
Very rude staff, worst service!:(
The hotel rooms are excellent, comfortable and spacious, with excellent standard of bedding. Good place to come back to after a gruelling day at exhibitions. Staff very courteous and efficient, nothing too much trouble. Excellent position in the city with some good italian restaurants in the vicinity.This is our third visit for exhibitions in Dusseldorf.Excellent value for money.
I think the breakfast is too expensive for what it is. At 9.00 am only a poor selection available and we got the impression that staff wanted to clear the tables. 2x glasses of white wine 17euros! but then we are used to Spanish prices.
Very nice coffee and breaksfast. Perfect location.
The beds were comfortable, the bathroom was very clean and big. The room was really perfect.
The receptionists were not warm and kind the way I expected as a staff of 4 stars hotel. Not even "Goodbye" on our leaving the hotel. Also the maids were cleaning our room almost whole day so we didn't have our privacy in the room during mid-day. Everyday they knocked at our door after they had cleaned our room so we had to put sign "Do not disturb" all the time.
The Steigenberger Hotel Köln is a luxurious property that is located near Neumarkt. There are several dining options available on site including a buffet breakfast each morning. The hotel offers rooms service 24/7, and there are coffee and tea provided in the common area. The front desk staff is available at all times, and the staff members can assist guests in Catalan, English, French, German, Italian, and Spanish.
The hotel has 305 spacious guest rooms which are arranged over 10 floors. The property is entirely smoke-free, and pets are allowed with certain restrictions. The rooms are all air-conditioned to keep everyone comfortable, and there are a minibar and coffee maker provided. The beds are plush and comfortable with hypoallergenic bedding. Blackout curtains are on the windows to assist with a good night's sleep. The private bathrooms have shower/tub combinations and are stocked with complimentary toiletries. The hotel provides free bottles of water, complimentary WiFi, and daily housekeeping service. Rollaway beds can be provided for a small nightly surcharge.
Within walking distance of the property, guests will find Neumarkt, Cologne Cathedral, City Hall, Alter Markt, the Chocolate Museum, and the Cologne Trade Fair Grounds. Less than five miles from the hotel, visitors will find LANXESS Arena, the Cologne Cable Car, the Cologne Zoo, and the RheinEnergieStadion. The nearest airport is roughly 14 minutes away via car, and the Duesseldorf International Airport can be reached in less than one hour's drive. There are two metro stations within minutes of the hotel.
based on 3,551 reviews
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