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Apart from the wonderful location, there was nothing to like about our stay at this hotel. We were treated badly from start to finish and one wonders why this hotel merits the five star status that it claims to have
We paid for a "de luxe double room with mountain view" and were shown what can only be described as a cupboard overloking the carpark. For an extra SWFr 100 we were offered the chance to upgrade to a mediocre room with a queen sized bed even though I had specifically requested a king sized bed. This room did have a mountain view but the furnishings were very tired and outdated, as is indeed the entire hotel. The staff was uncooperative and disinterested in our indignation at being treated in this way. The Director of the hotel said that we had no recourse because we had used an internet booking service as opposed to booking directly with the hotel. As far as we are concerned this hotel is a disgrace to the Swiss tourist industry.
With a stay at Grand Hôtel du Golf & Palace in Crans-Montana (Chermignon), you'll be a 3-minute drive from Golf Club Crans-sur-Sierre and 5 minutes from Montana - Cry d'Er Gondola. Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. This hotel has 5 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available 24 hours).
based on 121 reviews
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Most Popular Landmarks
- Etang de la Moubra 0.9 km
- Etang Grenon 1.1 km
- Lac de Chermignon 1.2 km
- Aminona Gondola 5.6 km
- Wetzsteinhorn 7.4 km
- Trubelstock 11.1 km