Health and safety
Accessibility and suitability
Services and conveniences
Pool and spa
Media and entertainment
Parking and transportation
Things to do
Cons:Temperature regulation for the room
Cons:Elevator broke with guests inside. Engineering couldn’t fix the lift so the guest called the Dallas Fire Dept herself. Banquet Manger booked a party until 11:30pm that allowed loud music to be played until the end of booking (music was heard all throughout the facility until 11:30pm, sleep was impossible.) the vending machine on floor 3 accepted money but would not dispense products, ice machine on same floor was broken (with printed sign stating lack of service) for entire duration of stay. front desk staff has inadequate training to deal with customer complaints. When called about noise complaints twice I was referred to the “Hilton Honors Members” website to lodge complaint. When I spoke to the manager in person he did graciously accommodate my concern and discuss the situation clearly and respected my concern. Bar staff was friendly but cocktail servers were very rude and uninterested in service for customers. Daytime Bartender was talkative but enjoyed her text conversations more than service. I also was told that since I moved to Texas from California I wasn’t as welcome due to the quote, “flood of Californians seeking jobs” in Texas. That is true statement and quote. She was not malicious but didn’t see the insult or harm in the statement. I was just supposed to understand that Texans are upset about people seeking jobs in Texas and it’s a natural feeling (I wasn’t given and option about my next job assignment but, I love Texas and don’t hold her opinion against her)....the outside of the room windows were dirty to the point of the view of downtown Dallas being obstructed. Location to downtown is excellent and very convenient.
Cons:The room we stayed at which was 632 was falling apart. The shower was old and dirty even though they used white paint to cover it up. The mirror was not straight and was about to fall down. Phone was not working unless I fix the phone cable in the back. The outlet by the table was not screwed in, so the whole box came out before I unplug something in there. The TV stand shelf by the entrance door by the sofa was broken and not usable. I was staying there on April 27th and May 1st over the weekend. From Friday to Sunday there were many families, and a lot of children. There were many children without manners with uneducated adults to make breakfast unpleasant experience for that time being. I was not complaining because it was free but there were many children with PJ on eating and making mess at the free breakfast. :( It was pretty expensive for what it is worth, and I was disappointed.
|Check in anytime after 16:00, check out anytime before 11:00|
|Cancellation/prepayment policies vary by room type and provider.|
All reservations at Embassy Suites by Hilton Dallas Market Center – even non-cancellable stays – on or before June 30, 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Embassy Suites by Hilton Dallas Market Center is located at 2727 Stemmons Freeway in Design District, 4.5 km from the center of Dallas. American Airlines Center is the closest landmark to Embassy Suites by Hilton Dallas Market Center.
Check-in time is 16:00 and check-out time is 11:00 at Embassy Suites by Hilton Dallas Market Center.
No, Embassy Suites by Hilton Dallas Market Center does not offer free Wi-Fi.
No, Embassy Suites by Hilton Dallas Market Center does not offer free parking.
No, Embassy Suites by Hilton Dallas Market Center does not offer free airport shuttle service.
Embassy Suites by Hilton Dallas Market Center is 4.3 km from Dallas Love Field. Embassy Suites by Hilton Dallas Market Center is 17.8 km from Dallas Addison.
Yes, Embassy Suites by Hilton Dallas Market Center has a pool onsite.